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  • Hemel Hempstead
  • Competitive
    • Permanent
  • 06 Mar 2020
Technical Manager - Intercom and Access Control
A challenging and varied opportunity awaits.....
Have you got a great attitude, want to work hard? Do you like a challenge and enjoy variety?
THE ROLE
Due to recent expansion we are seeking an ambitious experienced Technical Manager with similar values, commitment and work ethic to join our winning team.
The successful applicant will need to be very hands on, committed, technically aware and be able to demonstrate strong managerial, organisational and Customer Service skills.
The TM function is a hybrid role dedicating up to 60% to taking direct responsibility for all nationwide customer technical escalations and around 40% to managing the internal technical support team to maintain and improve the quality of our internal support services we provide.
A professional and competent approach is an absolute must for this role alongside a technical product background which will facilitate building strong relationships with our B2B customer base.
Reporting to the Operations Director, you will support the UK sales strategy through proactive Technical Services & Support, demonstrating excellent technical knowledge in the correct application of the full CAME BPT product range.
KEY SKIILLS AND RESPONSIBILITES INCLUDE:
Customer Service Responsibilities:
  • Provide 3rd line technical support to Area Sales Managers in relation to solving customers technical problems out in the field.
  • Provide professional technical representation in the market in a manner which is reflective of the Company's values.
  • To take ownership of Customer problems and lead the process of dispute resolution to satisfactory conclusion for both the company and the customer.
  • Investigate and settle customer complaints within Company guidelines
  • Provide prompt, accurate and professionally presented technical responses when required.
  • Accurately record and manage product complaint information on the company's designated system.
  • Produce technical reports and site visit information based on objective information suitable for use both internally and externally.
Team Management Responsibilities:
  • Take ownership of an existing technical team responsible for delivering a standard of technical support within our marketplace that is relevant to current company and customer requirements.
  • Have responsibility for the performance of the local Technical Department, utilising KPI's to measure, monitor and improve.
  • Remote team management while out in the field through a dedicated Technical Support Team Leader.
  • To be the liaison between Customer, Technical Department and further upstream to CAME Service International, leading on all escalation issues.
  • Continually look to improve the departments efficiency with the introduction of new methods of providing technical support to our varied customer base.
  • Constantly ensure technical knowledge is up to date to provide accurate, timely and concise information throughout the company.
  • Identify training needs and promote learning within the Technical Team.
  • Continuous enhancement of all the team's technical knowledge and product awareness to support sales activity and company growth expectations.
  • Measure monthly: Performance against KPIs / Activities completed / Activities planned.
  • Provide and present monthly department performance and 'work in progress' reports to the Senior Management Team.
  • Promote teamwork, collaboration and effective dialogue with all areas of the Company, maintaining the highest professional standards at all times.
About You
  • To be successful in the role of Technical Manager you will need to demonstrate:
  • Experience of technical products or access systems / electro-mechanical / previous similar technical experience - Specific industry experience not necessary as full product training will be given to the successful candidate.
  • Ability to collate technical information and analyse in a methodical manner.
  • Ability to identify, substantiate and documented product feedback to the manufacturing HQ of perceived repeat product issues for the purpose of constant improvements.
  • Experience of managing and leading a team both day and to day and remotely.
  • Excellent communication skills both written and verbal.
  • Ability to work under reasonable pressure and as part of a wider team.
  • Work to agreed deadlines in an organised and methodical manner.
  • Advanced experience in general ICT and all MS Office programs.
  • Excellent communication skills and be able to communicate technical knowledge to colleagues and customers.
  • Flexibility and willing to operate outside your normal duties and share the management team mantra of "getting the job done and doing it well!".
  • Hold a full UK driving licence
To assist the successful candidate a comprehensive product training programme will be provided to achieve the desired level of product and industry knowledge. Our newly refurbished workshop and customer facing training facilities provide an excellent environment for product familiarisation and technical training.
ABOUT US
CAME BPT manufacture a range of specialist products including automatic gate control equipment, intercom systems, parking management and access control equipment. Dealing directly with trade professionals and indirectly through an extensive network of Authorised Resellers and Distributors, we provide industry leading training, sales and technical support across our four branches.
We are a constantly growing, forward thinking, wholly owned subsidiary of CAME that has success and ambition at its heart. The management team has a "whatever it takes" attitude which has fuelled continued growth over the last 20 years resulting in this opportunity for a Technical Manager with similar values, commitment and work ethic to join our winning UK team.
If you seriously want to be part of a forward thinking, progressive and high achieving company culture, taking your career to the next level, we look forward to hearing from you.
In addition to an excellent company culture, we are offering:
  • Up to GBP50,000 salary per annum (dependant on experience)
  • Company car
  • Company laptop and mobile phone
  • Contributory company pension after a qualifying period
  • 25 days holiday per year (excluding Bank Holidays)
The opportunity to join a market leading company in a specialist industry with potential for progression
LOCATION: Hemel Hempstead, HP2 7DX with national & international travel as required. Due to the size of the geographical area it will be necessary for regular overnight stays to ensure customers and colleagues receive a high standard of service and support.
APPLICATION PROCESS
The interview process will be in two stages and both interviews will be held at our Hemel Hempstead offices.
Due to the number of responses we receive to our advertisements we are unable to respond individually to each application. If you do not hear from us within 7 days after the closing date you may assume you have not been selected for interview this time, but you are welcome to apply for any future vacancy you feel you are suitable for.
WE DO NOT USE AGENCIES DUE TO OUR GROUP POLICY
  • Hemel Hempstead
  • Competitive
    • Permanent
  • 06 Mar 2020
Technical Manager - Intercom and Access Control
A challenging and varied opportunity awaits.....
Have you got a great attitude, want to work hard? Do you like a challenge and enjoy variety?
THE ROLE
Due to recent expansion we are seeking an ambitious experienced Technical Manager with similar values, commitment and work ethic to join our winning team.
The successful applicant will need to be very hands on, committed, technically aware and be able to demonstrate strong managerial, organisational and Customer Service skills.
The TM function is a hybrid role dedicating up to 60% to taking direct responsibility for all nationwide customer technical escalations and around 40% to managing the internal technical support team to maintain and improve the quality of our internal support services we provide.
A professional and competent approach is an absolute must for this role alongside a technical product background which will facilitate building strong relationships with our B2B customer base.
Reporting to the Operations Director, you will support the UK sales strategy through proactive Technical Services & Support, demonstrating excellent technical knowledge in the correct application of the full CAME BPT product range.
KEY SKIILLS AND RESPONSIBILITES INCLUDE:
Customer Service Responsibilities:
  • Provide 3rd line technical support to Area Sales Managers in relation to solving customers technical problems out in the field.
  • Provide professional technical representation in the market in a manner which is reflective of the Company's values.
  • To take ownership of Customer problems and lead the process of dispute resolution to satisfactory conclusion for both the company and the customer.
  • Investigate and settle customer complaints within Company guidelines
  • Provide prompt, accurate and professionally presented technical responses when required.
  • Accurately record and manage product complaint information on the company's designated system.
  • Produce technical reports and site visit information based on objective information suitable for use both internally and externally.
Team Management Responsibilities:
  • Take ownership of an existing technical team responsible for delivering a standard of technical support within our marketplace that is relevant to current company and customer requirements.
  • Have responsibility for the performance of the local Technical Department, utilising KPI's to measure, monitor and improve.
  • Remote team management while out in the field through a dedicated Technical Support Team Leader.
  • To be the liaison between Customer, Technical Department and further upstream to CAME Service International, leading on all escalation issues.
  • Continually look to improve the departments efficiency with the introduction of new methods of providing technical support to our varied customer base.
  • Constantly ensure technical knowledge is up to date to provide accurate, timely and concise information throughout the company.
  • Identify training needs and promote learning within the Technical Team.
  • Continuous enhancement of all the team's technical knowledge and product awareness to support sales activity and company growth expectations.
  • Measure monthly: Performance against KPIs / Activities completed / Activities planned.
  • Provide and present monthly department performance and 'work in progress' reports to the Senior Management Team.
  • Promote teamwork, collaboration and effective dialogue with all areas of the Company, maintaining the highest professional standards at all times.
About You
  • To be successful in the role of Technical Manager you will need to demonstrate:
  • Experience of technical products or access systems / electro-mechanical / previous similar technical experience - Specific industry experience not necessary as full product training will be given to the successful candidate.
  • Ability to collate technical information and analyse in a methodical manner.
  • Ability to identify, substantiate and documented product feedback to the manufacturing HQ of perceived repeat product issues for the purpose of constant improvements.
  • Experience of managing and leading a team both day and to day and remotely.
  • Excellent communication skills both written and verbal.
  • Ability to work under reasonable pressure and as part of a wider team.
  • Work to agreed deadlines in an organised and methodical manner.
  • Advanced experience in general ICT and all MS Office programs.
  • Excellent communication skills and be able to communicate technical knowledge to colleagues and customers.
  • Flexibility and willing to operate outside your normal duties and share the management team mantra of "getting the job done and doing it well!".
  • Hold a full UK driving licence
To assist the successful candidate a comprehensive product training programme will be provided to achieve the desired level of product and industry knowledge. Our newly refurbished workshop and customer facing training facilities provide an excellent environment for product familiarisation and technical training.
ABOUT US
CAME BPT manufacture a range of specialist products including automatic gate control equipment, intercom systems, parking management and access control equipment. Dealing directly with trade professionals and indirectly through an extensive network of Authorised Resellers and Distributors, we provide industry leading training, sales and technical support across our four branches.
We are a constantly growing, forward thinking, wholly owned subsidiary of CAME that has success and ambition at its heart. The management team has a "whatever it takes" attitude which has fuelled continued growth over the last 20 years resulting in this opportunity for a Technical Manager with similar values, commitment and work ethic to join our winning UK team.
If you seriously want to be part of a forward thinking, progressive and high achieving company culture, taking your career to the next level, we look forward to hearing from you.
In addition to an excellent company culture, we are offering:
  • Up to GBP50,000 salary per annum (dependant on experience)
  • Company car
  • Company laptop and mobile phone
  • Contributory company pension after a qualifying period
  • 25 days holiday per year (excluding Bank Holidays)
The opportunity to join a market leading company in a specialist industry with potential for progression
LOCATION: Hemel Hempstead, HP2 7DX with national & international travel as required. Due to the size of the geographical area it will be necessary for regular overnight stays to ensure customers and colleagues receive a high standard of service and support.
APPLICATION PROCESS
The interview process will be in two stages and both interviews will be held at our Hemel Hempstead offices.
Due to the number of responses we receive to our advertisements we are unable to respond individually to each application. If you do not hear from us within 7 days after the closing date you may assume you have not been selected for interview this time, but you are welcome to apply for any future vacancy you feel you are suitable for.
WE DO NOT USE AGENCIES DUE TO OUR GROUP POLICY
  • London
  • Competitive
    • Permanent
  • 06 Mar 2020

Who we're looking for

We are looking for a Marketing Automation Developer with the experience and desire to help design and optimize the Marketing Automation solution which is underpinned by a core stack consisting of Pardot and Salesforce. In collaboration with our Digital Marketing process experts, we want someone who is passionate about building the tools to allow us to deliver great client engagement.

We want an knowledgeable developer who is both creative and analytical, an individual who is able to understand and articulate business challenges and /or ideas, explore them and implement the functionality safely into the Salesforce / Pardot production environment.

Working closely with business stakeholders such in Marketing, Events and Sales, you will create, develop and maintain marketing systems that increase and improve client engagement.

As an experienced developer, your integral role within the Marketing Automation team is to focus on the technical development and maintenance of systems. You will be involved in various aspects of the delivery of projects, from joining workshops to working with marketers to scope enhancements or new project concepts, delivery plans and supporting the team to provide solutions.

About Schroders

We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 4,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.

The base

We moved into our new HQ in the City of London in 2018. We're close to our clients, in the heart of the UK's financial centre. We offer flexible working appropriate for a client solutions focussed role.

The team

Distribution Technology creates and supports the applications used by our Sales, Marketing and Client Servicing teams. Our technology footprint includes applications and systems, split between vendor and in-house developed, all designed with the common objective of being digitally and data driven. Not only do we rapidly respond to the demands of the external environment and those of our stakeholders, the Distribution Technology team is strategically positioned to deliver innovative solutions.

You will work in a vibrant environment with clever minds that work on a variety of large projects. You will strive to build strong relationships with our nearshore delivery partner and drive improvements across every aspect of solution delivery, including solution analysis, design, technical development and implementation, stakeholder engagement, and roll-out.

What you'll do

• Working closely with business stakeholders such in Marketing, Events and Sales to develop and configure working software which delivers real business value

• Capture and analyse Pardot and associated technology requirements which can be quickly delivered using Agile delivery processes and tooling

• Discover and playback innovative functionality and potential new ways to realise additional business benefits

• Engage actively in Agile planning including story refinement, demos and retrospectives

• Continually look for ways to improve your own skills and experience

• Help us support other team members to improve their own software development skills

• Assist us with the role of Scrum Master if required to do so

The knowledge, experience and qualifications you need

• Experience of delivering working end to end solutions using Pardot and Salesforce Sales Cloud.

• Configuration of Pardot and its integration with supporting MarTech platforms, including but not limited to, Salesforce, CMS (EpiServer preferable), CDP (Tealium), BrightTalk, Events Management Platforms.

• Ability to build custom integrations and user interfaces using Pardot API

• A solid understating of global marketing preferences and GDPR

• Knowledge and experience of building custom landing pages, custom email templates (HTML & CSS), workflows and automations, advanced lead nurturing and segmentation, A/B testing and optimization strategies.

• A good understanding behind the principles and best practices of Salesforce data modelling, interface design, code development, and testing, and you can apply these principles in real-world dev environments.

• Knowledge and experience of development tools, frameworks and programming languages, specifically required for Salesforce change delivery

• Knowledge and experience of contributing to the development of technology solutions, both in house developed bespoke applications and commercially available off the shelf solutions

The knowledge, experience and qualifications that will help

• Relevant and up-to-date Salesforce / Pardot certification (E.g. Salesforce Certified Pardot Specialist, Salesforce Certified Pardot Consultant)

• Experience of Apex SOAP and REST web services and how to call out from Apex using SOAP and REST.

• Familia rity with Agile delivery methodologies, (SAFe is preferred)

What you'll be like

• Self-motivated and enthusiastic

• Flexible, highly curious and willing to learn

• A critical thinker who's able to look at things from different angles

• Great at unpicking a problem, from start to end, own and deliver the solution

• Able to work under pressure, on several priorities at once, and with tight deadlines

• Great at working with other people, sharing and communicating decisions

• Keen to improve what we do for our clients and how we do it

We're looking for the best, whoever they are

Schroders is an equal opportunities employer. You're welcome here whatever your sex, marital status, ethnic origin, sexual orientation, religious belief or age.

  • London
  • Competitive
    • Permanent
  • 06 Mar 2020

Who we're looking for

We are looking for a Marketing Automation Developer with the experience and desire to help design and optimize the Marketing Automation solution which is underpinned by a core stack consisting of Pardot and Salesforce. In collaboration with our Digital Marketing process experts, we want someone who is passionate about building the tools to allow us to deliver great client engagement.

We want an knowledgeable developer who is both creative and analytical, an individual who is able to understand and articulate business challenges and /or ideas, explore them and implement the functionality safely into the Salesforce / Pardot production environment.

Working closely with business stakeholders such in Marketing, Events and Sales, you will create, develop and maintain marketing systems that increase and improve client engagement.

As an experienced developer, your integral role within the Marketing Automation team is to focus on the technical development and maintenance of systems. You will be involved in various aspects of the delivery of projects, from joining workshops to working with marketers to scope enhancements or new project concepts, delivery plans and supporting the team to provide solutions.

About Schroders

We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 4,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.

The base

We moved into our new HQ in the City of London in 2018. We're close to our clients, in the heart of the UK's financial centre. We offer flexible working appropriate for a client solutions focussed role.

The team

Distribution Technology creates and supports the applications used by our Sales, Marketing and Client Servicing teams. Our technology footprint includes applications and systems, split between vendor and in-house developed, all designed with the common objective of being digitally and data driven. Not only do we rapidly respond to the demands of the external environment and those of our stakeholders, the Distribution Technology team is strategically positioned to deliver innovative solutions.

You will work in a vibrant environment with clever minds that work on a variety of large projects. You will strive to build strong relationships with our nearshore delivery partner and drive improvements across every aspect of solution delivery, including solution analysis, design, technical development and implementation, stakeholder engagement, and roll-out.

What you'll do

• Working closely with business stakeholders such in Marketing, Events and Sales to develop and configure working software which delivers real business value

• Capture and analyse Pardot and associated technology requirements which can be quickly delivered using Agile delivery processes and tooling

• Discover and playback innovative functionality and potential new ways to realise additional business benefits

• Engage actively in Agile planning including story refinement, demos and retrospectives

• Continually look for ways to improve your own skills and experience

• Help us support other team members to improve their own software development skills

• Assist us with the role of Scrum Master if required to do so

The knowledge, experience and qualifications you need

• Experience of delivering working end to end solutions using Pardot and Salesforce Sales Cloud.

• Configuration of Pardot and its integration with supporting MarTech platforms, including but not limited to, Salesforce, CMS (EpiServer preferable), CDP (Tealium), BrightTalk, Events Management Platforms.

• Ability to build custom integrations and user interfaces using Pardot API

• A solid understating of global marketing preferences and GDPR

• Knowledge and experience of building custom landing pages, custom email templates (HTML & CSS), workflows and automations, advanced lead nurturing and segmentation, A/B testing and optimization strategies.

• A good understanding behind the principles and best practices of Salesforce data modelling, interface design, code development, and testing, and you can apply these principles in real-world dev environments.

• Knowledge and experience of development tools, frameworks and programming languages, specifically required for Salesforce change delivery

• Knowledge and experience of contributing to the development of technology solutions, both in house developed bespoke applications and commercially available off the shelf solutions

The knowledge, experience and qualifications that will help

• Relevant and up-to-date Salesforce / Pardot certification (E.g. Salesforce Certified Pardot Specialist, Salesforce Certified Pardot Consultant)

• Experience of Apex SOAP and REST web services and how to call out from Apex using SOAP and REST.

• Familia rity with Agile delivery methodologies, (SAFe is preferred)

What you'll be like

• Self-motivated and enthusiastic

• Flexible, highly curious and willing to learn

• A critical thinker who's able to look at things from different angles

• Great at unpicking a problem, from start to end, own and deliver the solution

• Able to work under pressure, on several priorities at once, and with tight deadlines

• Great at working with other people, sharing and communicating decisions

• Keen to improve what we do for our clients and how we do it

We're looking for the best, whoever they are

Schroders is an equal opportunities employer. You're welcome here whatever your sex, marital status, ethnic origin, sexual orientation, religious belief or age.

  • Gloucestershire
  • 30000.00 - 60000.00 GBP Annual
    • Permanent
  • 06 Mar 2020

Agile Delivery Manager - Permanent - London, Gloucestershire or Bristol - GBP30,000 - GBP60,000 per annum depending on experience

Company Cultures:

Our client are a large consultancies in the UK and are particular successful working on MoD, Government and Public Sector contracts within Project and Technical Management, Analytics, Systems Engineering, Business Change and Software Engineering.

Their agile solutions contribute to a stronger and more cost-effective defence agenda, without sacrificing the overall mission of organisations.

Our team has a simple goal: to be the leading digital partner of choice for our Government clients. Digital stands out because few organisations can excel at all the required disciplines: user research & insights, innovation, design, engineering, delivery leadership, and partnerships such as our Apple Enterprise Next offering. We cross the divide that other suppliers to Government cannot bridge - we discover our client's unique needs with them, help their business change & adapt, innovate together with creativity, design & build-out their agile solutions, whilst coaching & mentoring leaders at all levels.

Key Responsibilities:

  • Overseeing the delivery of products and services or functional components using agile methodologies
  • Managing and facilitating a cross-functional agile delivery team
  • Coordinating agile methodology ceremonies such sprint planning, reviews and retrospectives
  • Working with the Product Managers and Product Owners to create product roadmaps
  • Overseeing the creation of a backlog of prioritised and refined user stories with acceptance criteria
  • Ensuring that the end products are of the highest quality, fully tested and deployed within timelines
  • Coordinating activities across teams and the delivery life cycle including Business & Systems Analysis, Creative, Content. Architecture, Development, Test, Business Change, and Project Management
  • Working closely with programme leadership to monitor progress, manage risks and dependencies
  • Using data insights to inform the performance of the team and opportunities for continuous improvement
  • Assisting with resourcing needs of the agile delivery team for the appropriate mix of experience and capability
  • Assisting with coaching and mentoring to the team and looking for continuous improvement opportunities
  • Working with our clients Digital leadership teams to develop our methodologies and shape our market position
  • The performance management of delivery team members, providing opportunity for self-development
  • Encourage respect and inclusion, leading by example

Skills/Experience:

  • Hands on Agile delivery experience ie as a Agile Delivery Manager or Scrum Master, working on digital or technology projects either at a leading consultancy, agency or Government organisation
  • Experience in working on digital projects which have included cross functional teams such as Designers, Researchers, UX, Product Owners & Developers
  • Scrum Master certification, or be willing to attain the certification
  • Experience in coordinating ceremonies associated with Agile delivery, such as planning sessions, reviews and retrospectives
  • Experience in running workshops, in particular getting to the root cause of the problem
  • Displays Innovative leadership behaviours - coaching the team, self-organising, transparent, respectful to people's working styles, motivating
  • A self-starter, comfortable working in both process driven and ambiguous environments
  • Experience and a passion for working within Central Government and preferably the DSHA sector
  • Proven capability of working successfully with senior client stakeholders and end-users, quickly building successful relationships and establishing credibility
  • A passion for digital and technology, with the drive and determination to continually learn new things and develop yourself and others
  • A good graduate degree (1st or Upper Second) from a reputable university, or a track record of experience that demonstrates capability and credibility at a comparable level
  • The right to live and work in the UK, be a British national (ideally not dual nationality), and have lived in the UK for 9 out of the last 10 years

Benefits:

  • Holidays, starting at 25 days a year.
  • A flexible contributory pension arrangement with matching contributions.
  • Life assurance of six times your core salary (up to a maximum of six times the Earnings Cap, in force at date of death).
  • Occupational sick pay.

You will be required to hold a minimum of DV/SC or willing to undergo. If you do not hold an active DV/SC or willing to undergo please familiarise yourself with the vetting process before applying.

Hit the 'Apply now' button to apply and to discuss this role further. We will be delighted to hear from you!

RECOMMEND A FRIEND:

If you have professional friends/colleagues who would be interested in one of our roles and our excellent levels of service too, we'd like to recognise your recommendations with a 'thank you' of our own.

For every colleague you refer who then starts a role through Datasource either Contract or Permanent, we will send you GBP250 of Love to Shop Gift Vouchers!

(c) Copyright Datasource Computer Employment Limited 2020.

  • Gloucestershire
  • 30000.00 - 60000.00 GBP Annual
    • Permanent
  • 06 Mar 2020

Agile Delivery Manager - Permanent - London, Gloucestershire or Bristol - GBP30,000 - GBP60,000 per annum depending on experience

Company Cultures:

Our client are a large consultancies in the UK and are particular successful working on MoD, Government and Public Sector contracts within Project and Technical Management, Analytics, Systems Engineering, Business Change and Software Engineering.

Their agile solutions contribute to a stronger and more cost-effective defence agenda, without sacrificing the overall mission of organisations.

Our team has a simple goal: to be the leading digital partner of choice for our Government clients. Digital stands out because few organisations can excel at all the required disciplines: user research & insights, innovation, design, engineering, delivery leadership, and partnerships such as our Apple Enterprise Next offering. We cross the divide that other suppliers to Government cannot bridge - we discover our client's unique needs with them, help their business change & adapt, innovate together with creativity, design & build-out their agile solutions, whilst coaching & mentoring leaders at all levels.

Key Responsibilities:

  • Overseeing the delivery of products and services or functional components using agile methodologies
  • Managing and facilitating a cross-functional agile delivery team
  • Coordinating agile methodology ceremonies such sprint planning, reviews and retrospectives
  • Working with the Product Managers and Product Owners to create product roadmaps
  • Overseeing the creation of a backlog of prioritised and refined user stories with acceptance criteria
  • Ensuring that the end products are of the highest quality, fully tested and deployed within timelines
  • Coordinating activities across teams and the delivery life cycle including Business & Systems Analysis, Creative, Content. Architecture, Development, Test, Business Change, and Project Management
  • Working closely with programme leadership to monitor progress, manage risks and dependencies
  • Using data insights to inform the performance of the team and opportunities for continuous improvement
  • Assisting with resourcing needs of the agile delivery team for the appropriate mix of experience and capability
  • Assisting with coaching and mentoring to the team and looking for continuous improvement opportunities
  • Working with our clients Digital leadership teams to develop our methodologies and shape our market position
  • The performance management of delivery team members, providing opportunity for self-development
  • Encourage respect and inclusion, leading by example

Skills/Experience:

  • Hands on Agile delivery experience ie as a Agile Delivery Manager or Scrum Master, working on digital or technology projects either at a leading consultancy, agency or Government organisation
  • Experience in working on digital projects which have included cross functional teams such as Designers, Researchers, UX, Product Owners & Developers
  • Scrum Master certification, or be willing to attain the certification
  • Experience in coordinating ceremonies associated with Agile delivery, such as planning sessions, reviews and retrospectives
  • Experience in running workshops, in particular getting to the root cause of the problem
  • Displays Innovative leadership behaviours - coaching the team, self-organising, transparent, respectful to people's working styles, motivating
  • A self-starter, comfortable working in both process driven and ambiguous environments
  • Experience and a passion for working within Central Government and preferably the DSHA sector
  • Proven capability of working successfully with senior client stakeholders and end-users, quickly building successful relationships and establishing credibility
  • A passion for digital and technology, with the drive and determination to continually learn new things and develop yourself and others
  • A good graduate degree (1st or Upper Second) from a reputable university, or a track record of experience that demonstrates capability and credibility at a comparable level
  • The right to live and work in the UK, be a British national (ideally not dual nationality), and have lived in the UK for 9 out of the last 10 years

Benefits:

  • Holidays, starting at 25 days a year.
  • A flexible contributory pension arrangement with matching contributions.
  • Life assurance of six times your core salary (up to a maximum of six times the Earnings Cap, in force at date of death).
  • Occupational sick pay.

You will be required to hold a minimum of DV/SC or willing to undergo. If you do not hold an active DV/SC or willing to undergo please familiarise yourself with the vetting process before applying.

Hit the 'Apply now' button to apply and to discuss this role further. We will be delighted to hear from you!

RECOMMEND A FRIEND:

If you have professional friends/colleagues who would be interested in one of our roles and our excellent levels of service too, we'd like to recognise your recommendations with a 'thank you' of our own.

For every colleague you refer who then starts a role through Datasource either Contract or Permanent, we will send you GBP250 of Love to Shop Gift Vouchers!

(c) Copyright Datasource Computer Employment Limited 2020.

  • Cambridgeshire
  • 28000.00 - 35000.00 GBP Annual
    • Permanent
  • 06 Mar 2020
We are looking to recruit a Web Designer on a permanent basis to join our growing company.
You will form part of the creative team alongside other digital and graphic designers. The successful Web Designer will work on a suite of websites as well as promotional emails in addition to contributing towards static pages and artwork.
Key responsibilities:
• Design, build and launch website campaigns to a range of customers
• Work closely with the marketing team and web analysts to plan and create websites for our clients within the holiday park sector.
• Establish close working relationships with account managers to help ensure projects are delivered on time and to specification
Technical skills required:
• Strong HTML, CSS and Photoshop skills
• Previous experience of design and build of web campaigns to a varied target audience
• Experience of working with content management systems (CMS)
• Strong written and verbal communication
• Strong design skills
• Excellent planning and organisation
Our business is experiencing a period of growth and will be able to offer great training and development for the right individual
  • Cambridgeshire
  • 28000.00 - 35000.00 GBP Annual
    • Permanent
  • 06 Mar 2020
We are looking to recruit a Web Designer on a permanent basis to join our growing company.
You will form part of the creative team alongside other digital and graphic designers. The successful Web Designer will work on a suite of websites as well as promotional emails in addition to contributing towards static pages and artwork.
Key responsibilities:
• Design, build and launch website campaigns to a range of customers
• Work closely with the marketing team and web analysts to plan and create websites for our clients within the holiday park sector.
• Establish close working relationships with account managers to help ensure projects are delivered on time and to specification
Technical skills required:
• Strong HTML, CSS and Photoshop skills
• Previous experience of design and build of web campaigns to a varied target audience
• Experience of working with content management systems (CMS)
• Strong written and verbal communication
• Strong design skills
• Excellent planning and organisation
Our business is experiencing a period of growth and will be able to offer great training and development for the right individual
  • Watford
  • 40000.00 - 50000.00 GBP Annual
    • Permanent
  • 06 Mar 2020
My client, a leading developer of sensing technology, is currently seeking a LabVIEW Software Developer to join their expanding team.

Reporting to the Head of Software, you will be responsible for proposing, developing, coding, implementing, validating and documenting novel software solutions.

Further duties include supporting the timely and efficient products transfer from development to production, as well as providing customer support, investigating issues and implementing bug fixes.

This is a great opportunity for an experienced Software Developer to join a growing team at an exciting time in their development.

Qualifications:

A relevant degree or similar in computer science, engineering, physics or a related subject.

Experience:

Candidates should have strong skills in LabVIEW as well as source code control and bug tracking tools.

Experience with sensing technology would be advantageous.

C++, Python, Matlab, C# and/or web technologies would be advantageous, however not essential.

Candidates should have strong analytical/problem-solving skills as well as the ability to manage time and work to deadlines.

Additional Information:

Candidates MUST be eligible to live and work in the UK.

Skills: LabVIEW, Software, Sensing, Software Development, Bug tracking, Source Code
  • Watford
  • 40000.00 - 50000.00 GBP Annual
    • Permanent
  • 06 Mar 2020
My client, a leading developer of sensing technology, is currently seeking a LabVIEW Software Developer to join their expanding team.

Reporting to the Head of Software, you will be responsible for proposing, developing, coding, implementing, validating and documenting novel software solutions.

Further duties include supporting the timely and efficient products transfer from development to production, as well as providing customer support, investigating issues and implementing bug fixes.

This is a great opportunity for an experienced Software Developer to join a growing team at an exciting time in their development.

Qualifications:

A relevant degree or similar in computer science, engineering, physics or a related subject.

Experience:

Candidates should have strong skills in LabVIEW as well as source code control and bug tracking tools.

Experience with sensing technology would be advantageous.

C++, Python, Matlab, C# and/or web technologies would be advantageous, however not essential.

Candidates should have strong analytical/problem-solving skills as well as the ability to manage time and work to deadlines.

Additional Information:

Candidates MUST be eligible to live and work in the UK.

Skills: LabVIEW, Software, Sensing, Software Development, Bug tracking, Source Code