IT Support Officer - Colchester - 3 Month fixed term contract - Up to £30,000 Pro rata

Your new company
I am currently working with a dynamic and growing organisation based in Colchester who are looking to bring on-board a IT support officer into their experienced IT department.

Your new role
In your new role you will find yourself primarily responsible for the support and maintenance of the IT systems that are used to deliver the organisations products and services. You will work within the IT team to support the business systems, responding to internal and external user support requests seeing them through to final resolution.

Provide day to day desktop support both software and hardware, both onsite and remotely taking technical ownership of issues raised, providing analysis and identification of each issue and seeing them through to resolution. you will also see yourself proactively identify and recommending IT systems improvements ensuring the efficiency, productivity and workflow of the business processes.

What you'll need to succeed
To succeed in this role your previous experience in a similar 2nd or 3rd line position, supporting IT systems and users will be essential in this role. Having substantial knowledge and experience of supporting Microsoft Office 365 and experience of supporting, deploying and updating Microsoft Windows OS both Desktop and Server.

Also your knowledge of cloud file and collaboration platforms, Firewalls, Wireless Access Points and network related equipment will all lead to your success in this role.

What you'll get in return
In return you will receive a competitive salary up to £30,000 pro rata, benefits package and all the tools to complete your work to the highest standard.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

IT Support Officer - Colchester - 3 Month fixed term contract - Up to £30,000 Pro rata

Your new company
I am currently working with a dynamic and growing organisation based in Colchester who are looking to bring on-board a IT support officer into their experienced IT department.

Your new role
In your new role you will find yourself primarily responsible for the support and maintenance of the IT systems that are used to deliver the organisations products and services. You will work within the IT team to support the business systems, responding to internal and external user support requests seeing them through to final resolution.

Provide day to day desktop support both software and hardware, both onsite and remotely taking technical ownership of issues raised, providing analysis and identification of each issue and seeing them through to resolution. you will also see yourself proactively identify and recommending IT systems improvements ensuring the efficiency, productivity and workflow of the business processes.

What you'll need to succeed
To succeed in this role your previous experience in a similar 2nd or 3rd line position, supporting IT systems and users will be essential in this role. Having substantial knowledge and experience of supporting Microsoft Office 365 and experience of supporting, deploying and updating Microsoft Windows OS both Desktop and Server.

Also your knowledge of cloud file and collaboration platforms, Firewalls, Wireless Access Points and network related equipment will all lead to your success in this role.

What you'll get in return
In return you will receive a competitive salary up to £30,000 pro rata, benefits package and all the tools to complete your work to the highest standard.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Infrastructure Support Engineer - Global IT Provider

£25,800 + Bonus (inc Shift Allow)

Want to join a Global IT Services Provider with an outstanding reputation? 

Looking for an opportunity to accelerate your technical infrastructure skills?  

We are working with one of the UK’s top IT Managed Services Providers (MSP) as they look to grow their support team in South Wales. As an organisation, they support some of the UK’s largest enterprise organisations and have a reputation as being one of the best in the business.
Multiple-time Microsoft Partner of the Year Winner, AWS Advanced Partner… you name it, they’re great at it! 

What we’re looking for...

We are looking for confident, enthusiastic and motivated Infrastructure Support Engineers who want to join a growing MSP with exciting career opportunities and progression with Microsoft certifications MCSA / MS + AZ Exams.

From day one you will be involved with Server and Infrastructure issues, accelerating your technical experience and pushing you to progress through the support team in senior roles.

The ideal candidate will have at least 12 months experience within a helpdesk role and can hit the ground running in a fast paced environment, coping well under pressure with a real drive to succeed. Acting when necessary as a mentor to fellow colleagues in your team, becoming a role model and setting high levels of customer service at all times.

• Exposure to a diverse mix and client solutions and multi vendor technologies

• Working across the very latest Cloud technologies.

• Managing all tickets logged

• Managing client communication

• Mix of Proactive and reactive incidents

• Building strong client relationships through excellent communication skills

• Work with internal departments to highlight client concerns and resolve incidents

• Enrol on a structured training plan to further develop career, moving to 2nd Line

• Ensure an effective assignment and escalation of incidents to level 2 and level 3 support teams

• You’ll be equipped with the latest in productivity and collaborative solutions designed to help you.

• Basic knowledge around IT server infrastructure

• The specific technologies and technical experience for this role they want are with:

  • Microsoft Windows Server

  • Active Directory

  • Azure/AWS

  • VMWare

  • Unix

  • SQL 

  • SAN (Storage)

  • Networking

What’s in it for you… 

• An opportunity to join one of the UK’s top IT Service Providers

• A structured learning and development pathway to grow your technical skills

• Promote from within culture… if your skills improve… you get promoted! 

What to do next...  

Get in touch with us! Cloud Decisions are proud to have teamed up with Microsoft as part of the brand new Microsoft Talent Concierge, helping you to connect with some of the best cloud career opportunities within the Microsoft Partner Network. Our Talent Specialists are certified in Microsoft Azure & Microsoft365, allowing us to have an unparalleled level of conversation with you about your technical/consulting experience, establish whether this role is right for you and connect you with other opportunities that suit your background.

Infrastructure Support Engineer - Global IT Provider

£25,800 + Bonus (inc Shift Allow)

Want to join a Global IT Services Provider with an outstanding reputation? 

Looking for an opportunity to accelerate your technical infrastructure skills?  

We are working with one of the UK’s top IT Managed Services Providers (MSP) as they look to grow their support team in South Wales. As an organisation, they support some of the UK’s largest enterprise organisations and have a reputation as being one of the best in the business.
Multiple-time Microsoft Partner of the Year Winner, AWS Advanced Partner… you name it, they’re great at it! 

What we’re looking for...

We are looking for confident, enthusiastic and motivated Infrastructure Support Engineers who want to join a growing MSP with exciting career opportunities and progression with Microsoft certifications MCSA / MS + AZ Exams.

From day one you will be involved with Server and Infrastructure issues, accelerating your technical experience and pushing you to progress through the support team in senior roles.

The ideal candidate will have at least 12 months experience within a helpdesk role and can hit the ground running in a fast paced environment, coping well under pressure with a real drive to succeed. Acting when necessary as a mentor to fellow colleagues in your team, becoming a role model and setting high levels of customer service at all times.

• Exposure to a diverse mix and client solutions and multi vendor technologies

• Working across the very latest Cloud technologies.

• Managing all tickets logged

• Managing client communication

• Mix of Proactive and reactive incidents

• Building strong client relationships through excellent communication skills

• Work with internal departments to highlight client concerns and resolve incidents

• Enrol on a structured training plan to further develop career, moving to 2nd Line

• Ensure an effective assignment and escalation of incidents to level 2 and level 3 support teams

• You’ll be equipped with the latest in productivity and collaborative solutions designed to help you.

• Basic knowledge around IT server infrastructure

• The specific technologies and technical experience for this role they want are with:

  • Microsoft Windows Server

  • Active Directory

  • Azure/AWS

  • VMWare

  • Unix

  • SQL 

  • SAN (Storage)

  • Networking

What’s in it for you… 

• An opportunity to join one of the UK’s top IT Service Providers

• A structured learning and development pathway to grow your technical skills

• Promote from within culture… if your skills improve… you get promoted! 

What to do next...  

Get in touch with us! Cloud Decisions are proud to have teamed up with Microsoft as part of the brand new Microsoft Talent Concierge, helping you to connect with some of the best cloud career opportunities within the Microsoft Partner Network. Our Talent Specialists are certified in Microsoft Azure & Microsoft365, allowing us to have an unparalleled level of conversation with you about your technical/consulting experience, establish whether this role is right for you and connect you with other opportunities that suit your background.

Infrastructure Support Engineer - Global IT Provider

£25,800 + Bonus (inc Shift Allow)

Want to join a Global IT Services Provider with an outstanding reputation? 

Looking for an opportunity to accelerate your technical infrastructure skills?  

We are working with one of the UK’s top IT Managed Services Providers (MSP) as they look to grow their support team in South Wales. As an organisation, they support some of the UK’s largest enterprise organisations and have a reputation as being one of the best in the business.
Multiple-time Microsoft Partner of the Year Winner, AWS Advanced Partner… you name it, they’re great at it! 

What we’re looking for...

We are looking for confident, enthusiastic and motivated Infrastructure Support Engineers who want to join a growing MSP with exciting career opportunities and progression with Microsoft certifications MCSA / MS + AZ Exams.

From day one you will be involved with Server and Infrastructure issues, accelerating your technical experience and pushing you to progress through the support team in senior roles.

The ideal candidate will have at least 12 months experience within a helpdesk role and can hit the ground running in a fast paced environment, coping well under pressure with a real drive to succeed. Acting when necessary as a mentor to fellow colleagues in your team, becoming a role model and setting high levels of customer service at all times.

• Exposure to a diverse mix and client solutions and multi vendor technologies

• Working across the very latest Cloud technologies.

• Managing all tickets logged

• Managing client communication

• Mix of Proactive and reactive incidents

• Building strong client relationships through excellent communication skills

• Work with internal departments to highlight client concerns and resolve incidents

• Enrol on a structured training plan to further develop career, moving to 2nd Line

• Ensure an effective assignment and escalation of incidents to level 2 and level 3 support teams

• You’ll be equipped with the latest in productivity and collaborative solutions designed to help you.

• Basic knowledge around IT server infrastructure

• The specific technologies and technical experience for this role they want are with:

  • Microsoft Windows Server

  • Active Directory

  • Azure/AWS

  • VMWare

  • Unix

  • SQL 

  • SAN (Storage)

  • Networking

What’s in it for you… 

• An opportunity to join one of the UK’s top IT Service Providers

• A structured learning and development pathway to grow your technical skills

• Promote from within culture… if your skills improve… you get promoted! 

What to do next...  

Get in touch with us! Cloud Decisions are proud to have teamed up with Microsoft as part of the brand new Microsoft Talent Concierge, helping you to connect with some of the best cloud career opportunities within the Microsoft Partner Network. Our Talent Specialists are certified in Microsoft Azure & Microsoft365, allowing us to have an unparalleled level of conversation with you about your technical/consulting experience, establish whether this role is right for you and connect you with other opportunities that suit your background.

Infrastructure Support Engineer - Global IT Provider

£25,800 + Bonus (inc Shift Allow)

Want to join a Global IT Services Provider with an outstanding reputation? 

Looking for an opportunity to accelerate your technical infrastructure skills?  

We are working with one of the UK’s top IT Managed Services Providers (MSP) as they look to grow their support team in South Wales. As an organisation, they support some of the UK’s largest enterprise organisations and have a reputation as being one of the best in the business.
Multiple-time Microsoft Partner of the Year Winner, AWS Advanced Partner… you name it, they’re great at it! 

What we’re looking for...

We are looking for confident, enthusiastic and motivated Infrastructure Support Engineers who want to join a growing MSP with exciting career opportunities and progression with Microsoft certifications MCSA / MS + AZ Exams.

From day one you will be involved with Server and Infrastructure issues, accelerating your technical experience and pushing you to progress through the support team in senior roles.

The ideal candidate will have at least 12 months experience within a helpdesk role and can hit the ground running in a fast paced environment, coping well under pressure with a real drive to succeed. Acting when necessary as a mentor to fellow colleagues in your team, becoming a role model and setting high levels of customer service at all times.

• Exposure to a diverse mix and client solutions and multi vendor technologies

• Working across the very latest Cloud technologies.

• Managing all tickets logged

• Managing client communication

• Mix of Proactive and reactive incidents

• Building strong client relationships through excellent communication skills

• Work with internal departments to highlight client concerns and resolve incidents

• Enrol on a structured training plan to further develop career, moving to 2nd Line

• Ensure an effective assignment and escalation of incidents to level 2 and level 3 support teams

• You’ll be equipped with the latest in productivity and collaborative solutions designed to help you.

• Basic knowledge around IT server infrastructure

• The specific technologies and technical experience for this role they want are with:

  • Microsoft Windows Server

  • Active Directory

  • Azure/AWS

  • VMWare

  • Unix

  • SQL 

  • SAN (Storage)

  • Networking

What’s in it for you… 

• An opportunity to join one of the UK’s top IT Service Providers

• A structured learning and development pathway to grow your technical skills

• Promote from within culture… if your skills improve… you get promoted! 

What to do next...  

Get in touch with us! Cloud Decisions are proud to have teamed up with Microsoft as part of the brand new Microsoft Talent Concierge, helping you to connect with some of the best cloud career opportunities within the Microsoft Partner Network. Our Talent Specialists are certified in Microsoft Azure & Microsoft365, allowing us to have an unparalleled level of conversation with you about your technical/consulting experience, establish whether this role is right for you and connect you with other opportunities that suit your background.

Junior Salesforce Developer | Full Cross Training Offered | Fully Funded Certifications

Junior Salesforce Developer - London

Become a fully certified Salesforce Developer with the Revolent Group.

Are you a software development professional looking for the next step in your career? This is your opportunity to specialise in a fast-growing and lucrative development technology with fantastic earning potential.

Revolent Group is on the hunt for software development professionals with minimum 1 years commercial experience using either Java, C#, Python, PHP or JavaScript programming experience, who are looking to further their career as an Salesforce Developer development.

You could be the perfect candidate for our fully funded Salesforce developer cross-training programme!

What is Salesforce?

• Salesforce was created by Marc Benioff 1999
• Salesforce is one of the fastest growing software companies in history
• #1 CRM platform worldwide
• over 150,000 choosing to use Salesforce.

What we do

Revolent Group is a world-leading cloud talent creation solution provider. Revolent Group provides two-year programs that combine fully funded training and certifications in niche cloud tech platforms with practical experience.

We give ambitious tech professionals the best possible start to a fast-developing, rewarding, and highly paid career as a cloud professional. Our consultants are available to hire by both vendor customers and partners as a solution to their staffing needs, allowing our clients to start building their cloud teams with less risk and better talent.

https://about-us/

The ideal applicant

Essential requirements:

• Minimum 1 years' commercial experience in C++, C#, Java, JavaScript, PHP or Python
• Strong communication skills
• Strong interpersonal skills (this role can be customer facing)

Salary

Salary upon completion on your training course is between £25k - £35k p/a.

Location

London

What's in it for you?

• 2 years guaranteed employment upon completion of your training course.
• Comprehensive and fully funded Salesforce training, endorsed by Salesforce and delivered by expert trainers at our London office, to enable you to succeed as a Salesforce Developer.
• Practical experience using Salesforce CRM in a commercial environment.
• Fully funded Salesforce Platform Developer 1 Certification.
• Professional skills development, mentoring and ongoing support throughout your entire Revolent journey.
• The opportunity to gain knowledge of cutting-edge technology and be at the forefront of Salesforce. As the largest CRM technology in the world, job opportunities in Salesforce are vast and lucrative.

If you are looking to begin your career please contact James Neilson on or

Frank Recruitment Group is an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity and creating an inclusive environment for all.

Junior Salesforce Developer | Full Cross Training Offered | Fully Funded Certifications

Junior Salesforce Developer - London

Become a fully certified Salesforce Developer with the Revolent Group.

Are you a software development professional looking for the next step in your career? This is your opportunity to specialise in a fast-growing and lucrative development technology with fantastic earning potential.

Revolent Group is on the hunt for software development professionals with minimum 1 years commercial experience using either Java, C#, Python, PHP or JavaScript programming experience, who are looking to further their career as an Salesforce Developer development.

You could be the perfect candidate for our fully funded Salesforce developer cross-training programme!

What is Salesforce?

• Salesforce was created by Marc Benioff 1999
• Salesforce is one of the fastest growing software companies in history
• #1 CRM platform worldwide
• over 150,000 choosing to use Salesforce.

What we do

Revolent Group is a world-leading cloud talent creation solution provider. Revolent Group provides two-year programs that combine fully funded training and certifications in niche cloud tech platforms with practical experience.

We give ambitious tech professionals the best possible start to a fast-developing, rewarding, and highly paid career as a cloud professional. Our consultants are available to hire by both vendor customers and partners as a solution to their staffing needs, allowing our clients to start building their cloud teams with less risk and better talent.

https://about-us/

The ideal applicant

Essential requirements:

• Minimum 1 years' commercial experience in C++, C#, Java, JavaScript, PHP or Python
• Strong communication skills
• Strong interpersonal skills (this role can be customer facing)

Salary

Salary upon completion on your training course is between £25k - £35k p/a.

Location

London

What's in it for you?

• 2 years guaranteed employment upon completion of your training course.
• Comprehensive and fully funded Salesforce training, endorsed by Salesforce and delivered by expert trainers at our London office, to enable you to succeed as a Salesforce Developer.
• Practical experience using Salesforce CRM in a commercial environment.
• Fully funded Salesforce Platform Developer 1 Certification.
• Professional skills development, mentoring and ongoing support throughout your entire Revolent journey.
• The opportunity to gain knowledge of cutting-edge technology and be at the forefront of Salesforce. As the largest CRM technology in the world, job opportunities in Salesforce are vast and lucrative.

If you are looking to begin your career please contact James Neilson on or

Frank Recruitment Group is an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity and creating an inclusive environment for all.

Junior Technical Support Engineer - Central London

Are you a Technical Support Engineer who is looking for an opportunity to progress your career?

Are you looking to join a company who can offer you the chance to work with cutting edge technology?

Do have a passion for Linux?

If you have answered yes to all three questions, then the perfect role is here for you. An exciting opportunity has become available to join a fast-growing cloud platform provider based in the heart of London.

As a Junior Technical Support Engineer, you will be the first point of contact for customers and will be providing support either by phone, email or live chat. You will also notify clients of any technical updates and product releases to their account, troubleshoot hardware and software issues, escalate issues to the engineering team when appropriate and support on deliveries, unit preparation and order logistics.

About you:

• 6-12 months experience working on a helpdesk
• Strong knowledge of internet technologies
• Working knowledge of the Linux filing system
• Basic command prompt knowledge on Linux
• Networking knowledge (DNS, DHCP, TCP/IP)
• Excellent communication skills
• A passion for technology
• Willingness and desire to continue learning

In return, not only will you have the opportunity to join one of the UK's most innovative tech company you receive a salary up to £25,000 DOE plus a number of benefits including 25 days holiday, pension contribution, free breakfasts on Monday's, staff appreciation days out and continuously learning opportunities.

If you feel that you match the requirements needed to be a successful junior Technical Support Engineer, then apply now.

**Due to the high number of applications that we receive, it is always difficult to reply to everyone. If you have not had anyone contact, you within 5 working days then please consider you application unsuccessful**

Junior Technical Support Engineer - Central London

Are you a Technical Support Engineer who is looking for an opportunity to progress your career?

Are you looking to join a company who can offer you the chance to work with cutting edge technology?

Do have a passion for Linux?

If you have answered yes to all three questions, then the perfect role is here for you. An exciting opportunity has become available to join a fast-growing cloud platform provider based in the heart of London.

As a Junior Technical Support Engineer, you will be the first point of contact for customers and will be providing support either by phone, email or live chat. You will also notify clients of any technical updates and product releases to their account, troubleshoot hardware and software issues, escalate issues to the engineering team when appropriate and support on deliveries, unit preparation and order logistics.

About you:

• 6-12 months experience working on a helpdesk
• Strong knowledge of internet technologies
• Working knowledge of the Linux filing system
• Basic command prompt knowledge on Linux
• Networking knowledge (DNS, DHCP, TCP/IP)
• Excellent communication skills
• A passion for technology
• Willingness and desire to continue learning

In return, not only will you have the opportunity to join one of the UK's most innovative tech company you receive a salary up to £25,000 DOE plus a number of benefits including 25 days holiday, pension contribution, free breakfasts on Monday's, staff appreciation days out and continuously learning opportunities.

If you feel that you match the requirements needed to be a successful junior Technical Support Engineer, then apply now.

**Due to the high number of applications that we receive, it is always difficult to reply to everyone. If you have not had anyone contact, you within 5 working days then please consider you application unsuccessful**