1st / 2nd Line Support Technician / IT Technician / IT Support Engineer / IT Service Engineer / IT Service Desk Technician / Helpdesk Engineer / IT Support Technician / Support Technician / Technical Support / IT Support / IT Systems Engineer / IT Systems Support /  ICT Support/First Line Support

 DBS CLEARENCE REQUIRED FOR THIS ROLE 

Type - Contract (Insiide IR35)

Rate - £15-16 per hour

Duration - 1 month initial 

Location - Esher

1st / 2nd Line Support Technician / IT Technician / IT Support Engineer / IT Service Engineer / IT Service Desk Technician / Helpdesk Engineer / IT Support Technician / Support Technician / Technical Support / IT Support / IT Systems Engineer / IT Systems Support /  ICT Support/First Line Support

ICT Support Engineer required for initial 1 month contract based inEsher (Surrey). The chosen candidate will provide a range of support within an education environment across Windows OS. 

Key Skills and Experience 

- Proven work experience as an Support Engineer, or similar role - with 1st/2nd Line 

- Hands-on experience with Windows 10 environments 

- Device - set up/configuration

- Active Directory

1st / 2nd Line Support Technician / IT Technician / IT Support Engineer / IT Service Engineer / IT Service Desk Technician / Helpdesk Engineer / IT Support Technician / Support Technician / Technical Support / IT Support / IT Systems Engineer / IT Systems Support /  ICT Support/First Line Support

 DBS CLEARENCE REQUIRED FOR THIS ROLE 

Type - Contract (Insiide IR35)

Rate - £15-16 per hour

Duration - 1 month initial 

Location - Esher

1st / 2nd Line Support Technician / IT Technician / IT Support Engineer / IT Service Engineer / IT Service Desk Technician / Helpdesk Engineer / IT Support Technician / Support Technician / Technical Support / IT Support / IT Systems Engineer / IT Systems Support /  ICT Support/First Line Support

ICT Support Engineer required for initial 1 month contract based inEsher (Surrey). The chosen candidate will provide a range of support within an education environment across Windows OS. 

Key Skills and Experience 

- Proven work experience as an Support Engineer, or similar role - with 1st/2nd Line 

- Hands-on experience with Windows 10 environments 

- Device - set up/configuration

- Active Directory

REED are working with a growing software solutions company in Newbury to recruit for a Project & Installations Coordinator on a permanent basis due to a new project win. My client is growing rapidly, is recognised as one of the leading companies in their industry and has gone on to win numerous awards. Progression is definitely available.

This role will focus on ensuring installation requirements have been defined and completed within effective delivery timescales with Service Level Agreements. There will be a bookings schedule in place to plan the delivery of the project and to record commitments made to the customer. You will keep records of any changes made to the plans, with supporting agreements and re-baseline the plan if appropriate, and escalate any issues and re-evaluate timescales or any impact on the installation or project. In this role you will have lots of communication with engineers, customers and third party suppliers, plus lots more duties will be required. 

My client is looking for a candidate with good written and spoken English, who is personable and confident to speak on the phone and correspond over email. You should be organised and be able to work well under pressure and meet deadlines and KPIs. This is very much a team environment so you should also be a team player but be able to work independently when required. 

In terms of experience, my client is looking for either a strong administrator with coordination experience or someone with a projects backgrounds. Candidates who have experience in the following would be highly advantageous, although not necessary:

• Experience in coordinating deliveries and installations with customers and third party-suppliers
• Working within a customer focused project environment
• Familiar working with Candidate Management Systems - Salesforce, CRM applications or ERP systems
• Technical understanding

In return, my client can offer you a 'family feel' environment within a highly successful company, 25 days A/L plus bank holidays, 4% employer contribution pension (after 3 months), free car parking and other benefits. Progression opportunities are also available.

Please apply online today or contact Heather Lewis or Lyndsey Mowat at REED Newbury for your application to be considered.

REED are working with a growing software solutions company in Newbury to recruit for a Project & Installations Coordinator on a permanent basis due to a new project win. My client is growing rapidly, is recognised as one of the leading companies in their industry and has gone on to win numerous awards. Progression is definitely available.

This role will focus on ensuring installation requirements have been defined and completed within effective delivery timescales with Service Level Agreements. There will be a bookings schedule in place to plan the delivery of the project and to record commitments made to the customer. You will keep records of any changes made to the plans, with supporting agreements and re-baseline the plan if appropriate, and escalate any issues and re-evaluate timescales or any impact on the installation or project. In this role you will have lots of communication with engineers, customers and third party suppliers, plus lots more duties will be required. 

My client is looking for a candidate with good written and spoken English, who is personable and confident to speak on the phone and correspond over email. You should be organised and be able to work well under pressure and meet deadlines and KPIs. This is very much a team environment so you should also be a team player but be able to work independently when required. 

In terms of experience, my client is looking for either a strong administrator with coordination experience or someone with a projects backgrounds. Candidates who have experience in the following would be highly advantageous, although not necessary:

• Experience in coordinating deliveries and installations with customers and third party-suppliers
• Working within a customer focused project environment
• Familiar working with Candidate Management Systems - Salesforce, CRM applications or ERP systems
• Technical understanding

In return, my client can offer you a 'family feel' environment within a highly successful company, 25 days A/L plus bank holidays, 4% employer contribution pension (after 3 months), free car parking and other benefits. Progression opportunities are also available.

Please apply online today or contact Heather Lewis or Lyndsey Mowat at REED Newbury for your application to be considered.

• You will fit our profile well if you meet the following requirements:
• Hold a keen interest in technology and software, confident to be actively involved in technical matters and problem solving, not just call handling.
• Have experience with Excel and PowerPoint creating / manipulating data effectively within these formats
• Are a logical thinker who is well organised, enjoys diversity and has a desire to learn
• Is comfortable working as part of a team member, equally able to work independently
• Will be client focus with good oral and written skills

• You will fit our profile well if you meet the following requirements:
• Hold a keen interest in technology and software, confident to be actively involved in technical matters and problem solving, not just call handling.
• Have experience with Excel and PowerPoint creating / manipulating data effectively within these formats
• Are a logical thinker who is well organised, enjoys diversity and has a desire to learn
• Is comfortable working as part of a team member, equally able to work independently
• Will be client focus with good oral and written skills

BiP Solutions is Europe’s leading provider of procurement products, systems and solutions. As a market leader in procurement and supply chain, we have more than 35 years’ experience in facilitating engagement between private and public sector.

We are on the path of an incredibly exciting digital transformation and investment programme, experimenting with emerging technologies, new tools and services.

Your Role

Our Software Development Team play a critical role in designing, developing and testing own-brand products and bespoke client-driven solutions.

Joining our business, you will have exposure to the whole software development lifecycle (SDLC), from the design of new application or features, to the release of code to a production environment.

We don’t expect you to know or have used all of our tech stack, but it’s great if you already have experience with a few things on the list below:

Our Stack

Frontend

• HTML, JSP
• Javascript and jQuery

Backend

• Java 8+
• Spring Framework, Spring Boot
• Maven, Ant
• Oracle SQL, PostgreSQL, MySQ

Infrastructure

• Tomcat
• Apache
• Linux

Tools

• Azure DevOps (Task management and CI/CD)
• Git Version Control

Digital Transformation

As part of our digital transformation programme and commitment to work with new technologies, we would love for you to bring expertise in the following:

• Experience in building and maintaining apps for the cloud
• Microservice architecture
• Docker
• RESTful Services
• Message Queue services (RabbitMQ, ActiveMQ, Kafka)
• NoSQL
• Working with CI/CD tools

Working at BiP

We understand that the Software Developer job market is extremely candidate-driven and as a SME business, we are realistic about the fact that we can’t always directly compete with large corporations. What we can say, however, is that you will be joining our business at an extremely exciting period of change and transformation and will be given the space and autonomy to make a real impact.

We regularly review the external market and over recent months have made investment in further developing clear, structured routes for career progression which are directly linked to salary bands. We pride ourselves on our track record of developing our talent internally and giving our people the chance to shape a rewarding and varied career path with us, with no limitations. However, we do acknowledge that more can always be done and as such, are committed to listening to our colleagues’ ideas… whether that is to make improvements to our working environment or make suggestions for future product development.

The Good Stuff

We are fortunate to have a fantastic office location at the heart of Pacific Quay and we continue to invest in creating a modern working environment with great views of the river.

• Clear, structured routes for career progression which are directly linked to salary bands
• Contributory pension scheme
• Annual company performance bonus
• Dress for your Day
• 30 days annual leave (increasing with length of service)
• Option to buy / sell up to 5 days annual leave
• Health cash plan
• Flexibility with working hours
• On-site parking
• Access to SSE Hydro Club
• Cycle to Work Scheme
• Quarterly social nights and an annual awards night

BiP Solutions is Europe’s leading provider of procurement products, systems and solutions. As a market leader in procurement and supply chain, we have more than 35 years’ experience in facilitating engagement between private and public sector.

We are on the path of an incredibly exciting digital transformation and investment programme, experimenting with emerging technologies, new tools and services.

Your Role

Our Software Development Team play a critical role in designing, developing and testing own-brand products and bespoke client-driven solutions.

Joining our business, you will have exposure to the whole software development lifecycle (SDLC), from the design of new application or features, to the release of code to a production environment.

We don’t expect you to know or have used all of our tech stack, but it’s great if you already have experience with a few things on the list below:

Our Stack

Frontend

• HTML, JSP
• Javascript and jQuery

Backend

• Java 8+
• Spring Framework, Spring Boot
• Maven, Ant
• Oracle SQL, PostgreSQL, MySQ

Infrastructure

• Tomcat
• Apache
• Linux

Tools

• Azure DevOps (Task management and CI/CD)
• Git Version Control

Digital Transformation

As part of our digital transformation programme and commitment to work with new technologies, we would love for you to bring expertise in the following:

• Experience in building and maintaining apps for the cloud
• Microservice architecture
• Docker
• RESTful Services
• Message Queue services (RabbitMQ, ActiveMQ, Kafka)
• NoSQL
• Working with CI/CD tools

Working at BiP

We understand that the Software Developer job market is extremely candidate-driven and as a SME business, we are realistic about the fact that we can’t always directly compete with large corporations. What we can say, however, is that you will be joining our business at an extremely exciting period of change and transformation and will be given the space and autonomy to make a real impact.

We regularly review the external market and over recent months have made investment in further developing clear, structured routes for career progression which are directly linked to salary bands. We pride ourselves on our track record of developing our talent internally and giving our people the chance to shape a rewarding and varied career path with us, with no limitations. However, we do acknowledge that more can always be done and as such, are committed to listening to our colleagues’ ideas… whether that is to make improvements to our working environment or make suggestions for future product development.

The Good Stuff

We are fortunate to have a fantastic office location at the heart of Pacific Quay and we continue to invest in creating a modern working environment with great views of the river.

• Clear, structured routes for career progression which are directly linked to salary bands
• Contributory pension scheme
• Annual company performance bonus
• Dress for your Day
• 30 days annual leave (increasing with length of service)
• Option to buy / sell up to 5 days annual leave
• Health cash plan
• Flexibility with working hours
• On-site parking
• Access to SSE Hydro Club
• Cycle to Work Scheme
• Quarterly social nights and an annual awards night

Technical Sales Assistant - Technology - Milton Keynes up to £26,000 plus benefits

Hello Recruitment is pleased to be recruiting a Technical Sales Assistant for a Technology based business located in Milton Keynes.

Key tasks associated with this role will include: •

Monitor pre-sales queries received through a variety of channels including telephone and email.

Interpret the client’s requirements and either resolve the matter directly, or direct to the most appropriate colleague •

Utilise the CRM system and Sharepoint effectively to accurately record, monitor and maintain all customer interactions, transactions, and issues •

Prepare 'supply only’ sales quotations in a timely manner in co-ordination with the wider team •

Liaise with our installation partners to obtain quotes for 'supply and install’ works •

Co-ordinate with Supply Chain and Finance Teams to ensure a smooth order and delivery process, maintaining clear lines of communication with the client at all stages of the sales process •

Provide the first-line response to requests for technical assistance, logging support calls and monitoring response through to satisfactory conclusion for client.

Diagnose and resolve basic technical hardware and software issues at a product information level - quickly understand the problem and how best to resolve it for the client, ensuring clear and timely communication throughout •

Collate information that can be passed on to 2nd and 3rd line technical support if more advanced support is required, liaising with the Operations or the Solutions & Product Departments as required to co-ordinate a full response for the client •

Escalate strategic client issues to Head of Client Experience for advice and/or resolution as required •

Process and log Returns to Manufacturer (RMAs) and liaise with Supply Chain Manager and partners to ensure appropriate actions are undertaken and communications with the client are maintained throughout •

Attend relevant training events, industry days, seminars and conferences to develop and expand on your knowledge and networks within the ITS sector. •

Liaise with other internal teams involved with the sales cycle and attend meetings as required to ensure effective communications across the business •

Support the wider Sales Team with a variety of administrative tasks such as desk-based research, CRM maintenance, and preparation for in-house meetings and presentations.

This role may suit a graduate with an IT background who has undertaken a first line support role and is looking to progress his career forward. The business is expanding so the client is happy to take someone on who is ambitious to grow through the business.

The salary on offer is up to £26,000 plus benefits and a great working environment with a friendly culture.

Technical Sales Assistant - Technology - Milton Keynes up to £26,000 plus benefits

Hello Recruitment is pleased to be recruiting a Technical Sales Assistant for a Technology based business located in Milton Keynes.

Key tasks associated with this role will include: •

Monitor pre-sales queries received through a variety of channels including telephone and email.

Interpret the client’s requirements and either resolve the matter directly, or direct to the most appropriate colleague •

Utilise the CRM system and Sharepoint effectively to accurately record, monitor and maintain all customer interactions, transactions, and issues •

Prepare 'supply only’ sales quotations in a timely manner in co-ordination with the wider team •

Liaise with our installation partners to obtain quotes for 'supply and install’ works •

Co-ordinate with Supply Chain and Finance Teams to ensure a smooth order and delivery process, maintaining clear lines of communication with the client at all stages of the sales process •

Provide the first-line response to requests for technical assistance, logging support calls and monitoring response through to satisfactory conclusion for client.

Diagnose and resolve basic technical hardware and software issues at a product information level - quickly understand the problem and how best to resolve it for the client, ensuring clear and timely communication throughout •

Collate information that can be passed on to 2nd and 3rd line technical support if more advanced support is required, liaising with the Operations or the Solutions & Product Departments as required to co-ordinate a full response for the client •

Escalate strategic client issues to Head of Client Experience for advice and/or resolution as required •

Process and log Returns to Manufacturer (RMAs) and liaise with Supply Chain Manager and partners to ensure appropriate actions are undertaken and communications with the client are maintained throughout •

Attend relevant training events, industry days, seminars and conferences to develop and expand on your knowledge and networks within the ITS sector. •

Liaise with other internal teams involved with the sales cycle and attend meetings as required to ensure effective communications across the business •

Support the wider Sales Team with a variety of administrative tasks such as desk-based research, CRM maintenance, and preparation for in-house meetings and presentations.

This role may suit a graduate with an IT background who has undertaken a first line support role and is looking to progress his career forward. The business is expanding so the client is happy to take someone on who is ambitious to grow through the business.

The salary on offer is up to £26,000 plus benefits and a great working environment with a friendly culture.