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  • Belfast
  • £21,000 - £24,000 per annum, inc benefits
    • Permanent
  • 05 Mar 2020

 REED Technology are delighted to announce a partnership with a leading software solutions provider. With a strong team based in Northern Ireland, my client is keen to grow their Business Analytics team with graduates passionate about technology and keen to further develop their career in software working with clients across the UK and globally.


Duties

• Develop an analytical approach to gather client requirements

• Production of requirement specs for projects

• Creation of project estimates

• Post project reviews, cost analysis against projections

• Developing skills to develop client relationships

• Developing a strong information security awareness


Criteria

• 2.1 BSc in Business Management/Computer science

• Confident communicator

• Critical thinking

• Ability to work in a team

• Logical & organised approach


Benefits & Remuneration

• Competitive salary with performance related bonuses

• Flexible working

• Generous annual leave

• Career development framework

• Extended benefits including: pension, extended healthcare & more

• Free parking

• Extensive employee wellness plans including breakfasts, social events, payday rewards


What’s next

If you’re interested in this role please do get in touch with Calum McKnight at the REED Technology team at . Alternatively call our office line on .

  • Belfast
  • £21,000 - £24,000 per annum, inc benefits
    • Permanent
  • 05 Mar 2020

 REED Technology are delighted to announce a partnership with a leading software solutions provider. With a strong team based in Northern Ireland, my client is keen to grow their Business Analytics team with graduates passionate about technology and keen to further develop their career in software working with clients across the UK and globally.


Duties

• Develop an analytical approach to gather client requirements

• Production of requirement specs for projects

• Creation of project estimates

• Post project reviews, cost analysis against projections

• Developing skills to develop client relationships

• Developing a strong information security awareness


Criteria

• 2.1 BSc in Business Management/Computer science

• Confident communicator

• Critical thinking

• Ability to work in a team

• Logical & organised approach


Benefits & Remuneration

• Competitive salary with performance related bonuses

• Flexible working

• Generous annual leave

• Career development framework

• Extended benefits including: pension, extended healthcare & more

• Free parking

• Extensive employee wellness plans including breakfasts, social events, payday rewards


What’s next

If you’re interested in this role please do get in touch with Calum McKnight at the REED Technology team at . Alternatively call our office line on .

  • North Shields
  • £18,000 - £24,000 per annum
    • Permanent
  • 05 Mar 2020

Role: 1st /2nd Line Service Desk Analyst
Location: Newcastle, North Shields
Salary: £18,000 - £22,000 + Excellent Benefits & Training Opportunities

Fantastic opportunity for a 1st/2nd Line Service Desk Analyst to join an IT Support and IT Services business based in Newcastle. They boast a strong team of IT professionals who thrive on solving problems and meeting all business needs. If you are wanting to begin your career in IT and work your way up the service desk then this is the opportunity for you.
A good technical background and experience providing technical support is essential. The successful candidate will be responsible for investigating a wide range of technical issues.

Requirements
* Networking
* Server configuration
* Windows Server, Active Directory
* Exchange Management
* Microsoft products
* Virtualisation

Duties & Responsibilities
* Diagnose and fix IT issues
* Liaise directly with customers regarding technical issues
* Log all issues into the helpdesk system
* Work to service level agreements (SLA)
* Incident management
* Resolve technical issues
* Support customers and provide a great level of customer service
* A good understanding of Networking, Microsoft products, Server, Hardware and Virtualisation

Benefits
* Health care
* Flexibile work hours, unlimited vacation and paid parental leave
* Healthy catered lunches, dinners and drinks on site
* Board games, team outings, company parties and more
* Monthly wellness stipend (gym, work-out gear etc.)

Please apply immediately for consideration for the role. Or feel free to send your CV direct to (Daniel Keatley - (daniel. keatley@ itecco . co . uk)

  • North Shields
  • £18,000 - £24,000 per annum
    • Permanent
  • 05 Mar 2020

Role: 1st /2nd Line Service Desk Analyst
Location: Newcastle, North Shields
Salary: £18,000 - £22,000 + Excellent Benefits & Training Opportunities

Fantastic opportunity for a 1st/2nd Line Service Desk Analyst to join an IT Support and IT Services business based in Newcastle. They boast a strong team of IT professionals who thrive on solving problems and meeting all business needs. If you are wanting to begin your career in IT and work your way up the service desk then this is the opportunity for you.
A good technical background and experience providing technical support is essential. The successful candidate will be responsible for investigating a wide range of technical issues.

Requirements
* Networking
* Server configuration
* Windows Server, Active Directory
* Exchange Management
* Microsoft products
* Virtualisation

Duties & Responsibilities
* Diagnose and fix IT issues
* Liaise directly with customers regarding technical issues
* Log all issues into the helpdesk system
* Work to service level agreements (SLA)
* Incident management
* Resolve technical issues
* Support customers and provide a great level of customer service
* A good understanding of Networking, Microsoft products, Server, Hardware and Virtualisation

Benefits
* Health care
* Flexibile work hours, unlimited vacation and paid parental leave
* Healthy catered lunches, dinners and drinks on site
* Board games, team outings, company parties and more
* Monthly wellness stipend (gym, work-out gear etc.)

Please apply immediately for consideration for the role. Or feel free to send your CV direct to (Daniel Keatley - (daniel. keatley@ itecco . co . uk)

  • Bury
  • £20,000 - £26,000 per annum
    • Permanent
  • 05 Mar 2020

Role: Technical Pre-Sales - IT
Location: Bury
Salary: £26,000 + exceptional commission structure

**INTERVIEWING NOW - DO NOT MISS OUT**

The Role
We are looking for an experienced and skilled IT Engineer to join in a hybrid Sales/Support position, candidates would have knowledge of the IT Support / MSP industry preferably with a proven track record of sales generation. This is an excellent opportunity for a highly motivated and confident sales executive with a good technical understanding and enthusiasm to grow our business to business IT support business.

The key responsibilities of an IT Sales Executive include, but are not limited to:

  • Searching for new clients who might benefit from company products or services and maximise client potential in designated regions
  • Building and developing long-term relationships with your clients through managing and interpreting their requirements; and persuading them that our products and services best satisfies their needs in terms of quality, price and delivery
  • Negotiating tender and contract terms and conditions to meet both client and company needs
  • Calculating client quotations and administering client accounts
  • Providing pre-sales technical assistance and product education
  • Co-ordinating sales projects, and analysing costs and sales to meet regular sales targets
  • Preparing reports and keep customer records
  • Making technical presentations and demonstrating how our product meets client needs
  • Liaising with the Marketing Manager, Managing Director and the technical team
  • Helping in the design of custom-made products
  • Providing training and produce support material for other members of the sales team
  • The successful candidate will be required to travel including visiting potential and existing customer locations for meetings; as such, a full UK driving license and access to a suitable vehicle is essential.


The Company

We focus on the provision of IT support and services to companies throughout the UK. We are here to ensure that your IT infrastructure runs as smoothly as possible by providing a proactive approach to IT support. We believe IT doesn't need to be complicated and the success of any IT department is based on relationships. Our goal is to be your trusted advisor.

We provide fully managed IT support and technology solutions, including proactive maintenance and monitoring, 24/7 IT support, network administration and technology consulting. We'll get to know your business inside out so we can recommend technology that will effectively address your unique business needs.

The Key Skills and Qualities of an IT Sales Executive:

  • A background in the technology industry (IT or MSP); with experience in sales or account management, capable of building a sales pipeline and increasing revenue
  • Exceptional communication skills over the telephone, face to face and in writing
  • Strong interpersonal skills with the ability to build relationships easily at all levels
  • A natural ability to engage with decision makers
  • An ambitious individual with a positive attitude and a passion for sales

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

  • Bury
  • £20,000 - £26,000 per annum
    • Permanent
  • 05 Mar 2020

Role: Technical Pre-Sales - IT
Location: Bury
Salary: £26,000 + exceptional commission structure

**INTERVIEWING NOW - DO NOT MISS OUT**

The Role
We are looking for an experienced and skilled IT Engineer to join in a hybrid Sales/Support position, candidates would have knowledge of the IT Support / MSP industry preferably with a proven track record of sales generation. This is an excellent opportunity for a highly motivated and confident sales executive with a good technical understanding and enthusiasm to grow our business to business IT support business.

The key responsibilities of an IT Sales Executive include, but are not limited to:

  • Searching for new clients who might benefit from company products or services and maximise client potential in designated regions
  • Building and developing long-term relationships with your clients through managing and interpreting their requirements; and persuading them that our products and services best satisfies their needs in terms of quality, price and delivery
  • Negotiating tender and contract terms and conditions to meet both client and company needs
  • Calculating client quotations and administering client accounts
  • Providing pre-sales technical assistance and product education
  • Co-ordinating sales projects, and analysing costs and sales to meet regular sales targets
  • Preparing reports and keep customer records
  • Making technical presentations and demonstrating how our product meets client needs
  • Liaising with the Marketing Manager, Managing Director and the technical team
  • Helping in the design of custom-made products
  • Providing training and produce support material for other members of the sales team
  • The successful candidate will be required to travel including visiting potential and existing customer locations for meetings; as such, a full UK driving license and access to a suitable vehicle is essential.


The Company

We focus on the provision of IT support and services to companies throughout the UK. We are here to ensure that your IT infrastructure runs as smoothly as possible by providing a proactive approach to IT support. We believe IT doesn't need to be complicated and the success of any IT department is based on relationships. Our goal is to be your trusted advisor.

We provide fully managed IT support and technology solutions, including proactive maintenance and monitoring, 24/7 IT support, network administration and technology consulting. We'll get to know your business inside out so we can recommend technology that will effectively address your unique business needs.

The Key Skills and Qualities of an IT Sales Executive:

  • A background in the technology industry (IT or MSP); with experience in sales or account management, capable of building a sales pipeline and increasing revenue
  • Exceptional communication skills over the telephone, face to face and in writing
  • Strong interpersonal skills with the ability to build relationships easily at all levels
  • A natural ability to engage with decision makers
  • An ambitious individual with a positive attitude and a passion for sales

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

  • Central London
  • £20,000 - £30,000 per annum, inc benefits
    • Permanent
  • 05 Mar 2020
I am currently working on a fantastic opportunity for a position of a service delivery manger working within the largest organisation in their industry ! We are looking for an experienced service delivery manager to join my clients London office and to provide a range of IT solutions and services to Public and Private sector organisations across the UK.
The service delivery manager will be responsible for the management of the service elements of all assigned live contracts specifically account management, process performance, service and operational level agreements, client engagement & stakeholder management, contractual arrangements, continual service improvement, financial ownership and project management.
Key Responsibilities-
*Manage operational costs and financial controls for client and service assigned.
*Provide an escalation point and conduit for the client and the companies business for all stakeholders and suppliers.
*Work with the client to ensure governance is being followed
*Implement standardised processes for effective management of service.
*Manage/Chair regular service reviews with client and internal stakeholders
*Provide analytical reporting of the service success
*Conduct analysis to identify improvements and drive incremental business opportunities.
*Manage Risk and identify mitigations.
*Provide oversight to contract negotiations and input to delivery of contracts.
*Act as a delivery subject matter expert to support the provision of new business.
Skills & Experience needed-
*Minimum 5 years of experience in an operational IT delivery team role
*2 years demonstrable experience working in a multi supplier delivery environment.
*Awareness of secure environments
*Experience in delivery of Cloud and Infrastructure services.
*Strong verbal and written communication skills with the ability to foster strong relationships with senior stakeholders.
*Professional, innovative and assertive; with the ability to be both pragmatic and creative in thought process.
*Ability to digest complex information and relay this to other stakeholders in an easy to understand format.
*Vendor Management capability
*ITIL v3 Foundation
*PRINCE2 Intermediate
*Experience of working for a strategic partner, solution integration or services business.

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: candidate-privacy-information-statement
  • Central London
  • £20,000 - £30,000 per annum, inc benefits
    • Permanent
  • 05 Mar 2020
I am currently working on a fantastic opportunity for a position of a service delivery manger working within the largest organisation in their industry ! We are looking for an experienced service delivery manager to join my clients London office and to provide a range of IT solutions and services to Public and Private sector organisations across the UK.
The service delivery manager will be responsible for the management of the service elements of all assigned live contracts specifically account management, process performance, service and operational level agreements, client engagement & stakeholder management, contractual arrangements, continual service improvement, financial ownership and project management.
Key Responsibilities-
*Manage operational costs and financial controls for client and service assigned.
*Provide an escalation point and conduit for the client and the companies business for all stakeholders and suppliers.
*Work with the client to ensure governance is being followed
*Implement standardised processes for effective management of service.
*Manage/Chair regular service reviews with client and internal stakeholders
*Provide analytical reporting of the service success
*Conduct analysis to identify improvements and drive incremental business opportunities.
*Manage Risk and identify mitigations.
*Provide oversight to contract negotiations and input to delivery of contracts.
*Act as a delivery subject matter expert to support the provision of new business.
Skills & Experience needed-
*Minimum 5 years of experience in an operational IT delivery team role
*2 years demonstrable experience working in a multi supplier delivery environment.
*Awareness of secure environments
*Experience in delivery of Cloud and Infrastructure services.
*Strong verbal and written communication skills with the ability to foster strong relationships with senior stakeholders.
*Professional, innovative and assertive; with the ability to be both pragmatic and creative in thought process.
*Ability to digest complex information and relay this to other stakeholders in an easy to understand format.
*Vendor Management capability
*ITIL v3 Foundation
*PRINCE2 Intermediate
*Experience of working for a strategic partner, solution integration or services business.

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: candidate-privacy-information-statement
  • Leicester
  • £22,000 - £28,000 per annum
    • Permanent
  • 05 Mar 2020

2nd Line Support - 28K - Leicester

Leicester

Salary up to - 28K

Professional Development & excellent benefits!

I have a fantastic opportunity for an enthusiastic 2nd line engineer to join a market leading organisation who operate across the whole of the UK. They are looking for a driven engineer with great infrastructure knowledge who can thrive in a busy working environment.

Essential experience:

  • Windows Server
  • PowerShell scripting/automation
  • Hyper-V
  • Active Directory
  • Office 365
  • DNS/DHCP/TCP/IP
  • Netowrking

If you are interested in the opportunity to join an exciting and market leading organisation who will progress your career and pay for your certifications, then please apply for this role ASAP. Please contact me on ()

Infrastructure - Windows Server - Active Directory - Exchange - VMware - Office 365 - Network Troubleshooting - Mac OSx - PowerShell

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

  • Leicester
  • £22,000 - £28,000 per annum
    • Permanent
  • 05 Mar 2020

2nd Line Support - 28K - Leicester

Leicester

Salary up to - 28K

Professional Development & excellent benefits!

I have a fantastic opportunity for an enthusiastic 2nd line engineer to join a market leading organisation who operate across the whole of the UK. They are looking for a driven engineer with great infrastructure knowledge who can thrive in a busy working environment.

Essential experience:

  • Windows Server
  • PowerShell scripting/automation
  • Hyper-V
  • Active Directory
  • Office 365
  • DNS/DHCP/TCP/IP
  • Netowrking

If you are interested in the opportunity to join an exciting and market leading organisation who will progress your career and pay for your certifications, then please apply for this role ASAP. Please contact me on ()

Infrastructure - Windows Server - Active Directory - Exchange - VMware - Office 365 - Network Troubleshooting - Mac OSx - PowerShell

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.