A talented Helpdesk Support Technician is required for a superb role in which the successful candidate will provide 1st / 2nd line support in an internal position with a company in the education sector. Due to the success of the organisation, they have opened a new establishment based near Balsildon are now looking for IT professionals to provide support to the college team and help the IT department in implementing new features.

Role Overview

The ideal candidate will be confident, clear, friendly and patient to be able to successfully communicate with all types of people and create an approachable environment. With plenty of career progression on the cards for passionate and dedicated candidates.

Duties will include; 1st / 2nd line IT support to students & the college team, infrastructure support, project implementation support and much more.

A salary of up to £24,000 is available for candidates looking to take a step into a secure long-term role.

Skills Required
Helpdesk Support will ideally have the following experience:

Essential

• Experience of supporting Windows 10
• Experience of supporting Office 365
• Active Directory
• An understanding of TCP IP protocols

Desirable

• Experience with Mac operating systems
• Experience in a technical role within the Higher Education sector
• Knowledge of patch management

Location
Near Basildon

Alternate Titles:
IT Support, Helpdesk analyst, IT technician, Support engineer, 1st line support, 2nd line support

Salary / Benefits
Up to £24,000 free parking on site, career progression opportunities and much more

To Apply
Please email your CV through Roya Robeson in strict confidence or call Roya on to discuss the role in more detail.

CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. www.cvscreen.co.uk

A talented Helpdesk Support Technician is required for a superb role in which the successful candidate will provide 1st / 2nd line support in an internal position with a company in the education sector. Due to the success of the organisation, they have opened a new establishment based near Balsildon are now looking for IT professionals to provide support to the college team and help the IT department in implementing new features.

Role Overview

The ideal candidate will be confident, clear, friendly and patient to be able to successfully communicate with all types of people and create an approachable environment. With plenty of career progression on the cards for passionate and dedicated candidates.

Duties will include; 1st / 2nd line IT support to students & the college team, infrastructure support, project implementation support and much more.

A salary of up to £24,000 is available for candidates looking to take a step into a secure long-term role.

Skills Required
Helpdesk Support will ideally have the following experience:

Essential

• Experience of supporting Windows 10
• Experience of supporting Office 365
• Active Directory
• An understanding of TCP IP protocols

Desirable

• Experience with Mac operating systems
• Experience in a technical role within the Higher Education sector
• Knowledge of patch management

Location
Near Basildon

Alternate Titles:
IT Support, Helpdesk analyst, IT technician, Support engineer, 1st line support, 2nd line support

Salary / Benefits
Up to £24,000 free parking on site, career progression opportunities and much more

To Apply
Please email your CV through Roya Robeson in strict confidence or call Roya on to discuss the role in more detail.

CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. www.cvscreen.co.uk

Spanish and Portuguese Technical Support Engineer

Nottingham

Up to £24,000

Are you fluent in Spanish and Portuguese with a background or passion in IT? Working within the technical team of an expanding client based in Nottingham city centre, you will be responsible for the diagnosis and resolution of 1st line requests from global customers.

Duties will include:

* Providing 1st line desktop support to a wide variety of clients in Spanish, Portuguese and English

* Performing and completing accurate and timely entry of information onto the CRM system

* Acting as the first point of contact for the support helpdesk, answering customer calls and emails, logging and resolving tickets

* Providing customers with status updates and ongoing communication

* Assisting with projects for the team

Skill and experience required:

* Fluency in Spanish, Portuguese and English is essential

* IT industry experience desirable

* Excellent communication skills and telephone manner

* The successful candidate will be flexible to work shift patterns (no weekends!)

In return for your language and IT skills, the company offer a superb working environment and fantastic company benefits, training and development and a competitive salary!

Apply NOW to avoid disappointment!

Spanish and Portuguese Technical Support Engineer

Nottingham

Up to £24,000

Are you fluent in Spanish and Portuguese with a background or passion in IT? Working within the technical team of an expanding client based in Nottingham city centre, you will be responsible for the diagnosis and resolution of 1st line requests from global customers.

Duties will include:

* Providing 1st line desktop support to a wide variety of clients in Spanish, Portuguese and English

* Performing and completing accurate and timely entry of information onto the CRM system

* Acting as the first point of contact for the support helpdesk, answering customer calls and emails, logging and resolving tickets

* Providing customers with status updates and ongoing communication

* Assisting with projects for the team

Skill and experience required:

* Fluency in Spanish, Portuguese and English is essential

* IT industry experience desirable

* Excellent communication skills and telephone manner

* The successful candidate will be flexible to work shift patterns (no weekends!)

In return for your language and IT skills, the company offer a superb working environment and fantastic company benefits, training and development and a competitive salary!

Apply NOW to avoid disappointment!

NRG are delighted to be working with a truly revolutionary, rapid growth high-tech financial services provider based on the outskirts of Newcastle. Due to growth and expansion they are looking to recruit 2 Level Two Service Engineers

Working within the IT Service Desk team, supported by an external IT service provider, your main duties and responsibilities will include:

On Site Server Support (Windows 2012 - 2016) dealing with the following:

• Active Directory
• Exchange
• Permissions
• Group Policy
• Managing and maintaining the servers (with third party support) - Windows Virtual Servers (VMWARE)
• Verba Call Recording
• Cisco Firesight
• Powershell
• System Monitoring

• Azure Portal
• Storage Accounts and Security
• Azure Active Directory

• Supporting meeting room users and Head Office staff at all levels, ranging from adding printers to resolving software, hardware and wireless/network connectivity issues
• Building custom spec PCs for the Development Team and providing hardware support where needed, assisting with fault-finding and ordering / fitting replacement parts and upgrades
• Preparing and rebuilding PCs and laptops for use by staff as required
• Liaising with third party on patching of network ports and switches
• Managing remote user VPN access
• Managing and assigning IP addresses for other fixed-IP devices (Printers, Projectors, security cameras etc.)

• Creating user accounts
• Creating and managing hunt and call groups within Skype for Business
• Managing IVR / call menus and greetings
• Changing team availability / opening hours
• Liaising with telecoms providers when needed
• Managing the Verba Call Recording system

Other tasks

• Remote support to staff on other sites including occasional site visits if needed
• Assisting with office moves

Experience / Qualifications

• IT support experience in a similar role
• Excellent interpersonal skills and ability to communicate effectively at all levels of the business
• Strong team-worker able to support junior team members as required
• Willing and able to expand and develop wide skills and knowledge
• Flexible approach and enthusiastic attitude
• Committed and self-motivated
• On Site Server Support experience is essential and an understanding of Azure would be a benefit however training would be supplied.

Salary : 20,000 - 25,000 based on experience

NRG are delighted to be working with a truly revolutionary, rapid growth high-tech financial services provider based on the outskirts of Newcastle. Due to growth and expansion they are looking to recruit 2 Level Two Service Engineers

Working within the IT Service Desk team, supported by an external IT service provider, your main duties and responsibilities will include:

On Site Server Support (Windows 2012 - 2016) dealing with the following:

• Active Directory
• Exchange
• Permissions
• Group Policy
• Managing and maintaining the servers (with third party support) - Windows Virtual Servers (VMWARE)
• Verba Call Recording
• Cisco Firesight
• Powershell
• System Monitoring

• Azure Portal
• Storage Accounts and Security
• Azure Active Directory

• Supporting meeting room users and Head Office staff at all levels, ranging from adding printers to resolving software, hardware and wireless/network connectivity issues
• Building custom spec PCs for the Development Team and providing hardware support where needed, assisting with fault-finding and ordering / fitting replacement parts and upgrades
• Preparing and rebuilding PCs and laptops for use by staff as required
• Liaising with third party on patching of network ports and switches
• Managing remote user VPN access
• Managing and assigning IP addresses for other fixed-IP devices (Printers, Projectors, security cameras etc.)

• Creating user accounts
• Creating and managing hunt and call groups within Skype for Business
• Managing IVR / call menus and greetings
• Changing team availability / opening hours
• Liaising with telecoms providers when needed
• Managing the Verba Call Recording system

Other tasks

• Remote support to staff on other sites including occasional site visits if needed
• Assisting with office moves

Experience / Qualifications

• IT support experience in a similar role
• Excellent interpersonal skills and ability to communicate effectively at all levels of the business
• Strong team-worker able to support junior team members as required
• Willing and able to expand and develop wide skills and knowledge
• Flexible approach and enthusiastic attitude
• Committed and self-motivated
• On Site Server Support experience is essential and an understanding of Azure would be a benefit however training would be supplied.

Salary : 20,000 - 25,000 based on experience

IT Developement Analyst - Centre of Nottingham - Permanent - upto £21000 plus bonus

My retained client seeks to recruit a Junior IT Support Assistant for their small busy department. The role would suit a College/Graduate who wants a career in IT.

The role will include the following:

IT Developer/Analyst

The role may suit a new graduate or a person who likes to be involved in a wide range of IT areas, including database, server & network management, data extracts and reporting, and web-site design/maintenance.

Of particular benefit would be knowledge and experience of SQL Server administration, SSIS extracts & Microsoft SSRS and Microsoft Access.

For the web-site, knowledge of classic ASP, C#.NET, Bootsrap.js, XML & SOAP web services would be advantageous. Not essential.

Other areas of work, depending on experience, could include administering Active Directory and Office 365, as well as firewall, security and DNS management.

An ability to communicate clearly is essential as the role will involve communication with all levels within the business as well as external clients.

Hours 37.5 p/w - some flexibility will be required.

Essential requirements:

Microsoft office skills - Outlook, Excel, Word, Access

Extremely organised.

Able to prioritise a changing to do list.

Excellent attention to detail.

Able to use own initiative.

Good communication skills

Interest / Experience with Computers

Comfortable working both individually and as part of a team

Bonus has been achieved every month over the last 16 months, based on overall company performance and ranges from £75.00 per month to £350.00

IT Developement Analyst - Centre of Nottingham - Permanent - upto £21000 plus bonus

My retained client seeks to recruit a Junior IT Support Assistant for their small busy department. The role would suit a College/Graduate who wants a career in IT.

The role will include the following:

IT Developer/Analyst

The role may suit a new graduate or a person who likes to be involved in a wide range of IT areas, including database, server & network management, data extracts and reporting, and web-site design/maintenance.

Of particular benefit would be knowledge and experience of SQL Server administration, SSIS extracts & Microsoft SSRS and Microsoft Access.

For the web-site, knowledge of classic ASP, C#.NET, Bootsrap.js, XML & SOAP web services would be advantageous. Not essential.

Other areas of work, depending on experience, could include administering Active Directory and Office 365, as well as firewall, security and DNS management.

An ability to communicate clearly is essential as the role will involve communication with all levels within the business as well as external clients.

Hours 37.5 p/w - some flexibility will be required.

Essential requirements:

Microsoft office skills - Outlook, Excel, Word, Access

Extremely organised.

Able to prioritise a changing to do list.

Excellent attention to detail.

Able to use own initiative.

Good communication skills

Interest / Experience with Computers

Comfortable working both individually and as part of a team

Bonus has been achieved every month over the last 16 months, based on overall company performance and ranges from £75.00 per month to £350.00

JUNIOR MI ANALYST - SWINDON - upto 25k - FTE - PERMANENT - CWMISWINDON

Sanderson's, the leading South West recruiter are proud and delighted to be working exclusively with a Financial Services SME based near Swindon. We're currently looking for an enthusiastic and motivated individual wanting to get into Management Intelligence or Data Manipulation. The position is part of a brand new team delivering a data capability change throughout the business and you will play a key role supporting the business on their data journey digitalising the way data is delivered.

The successful applicant will be an integral part of a team working in the growing Data department but will also need to work efficiently on their own. Core working hours are office based Monday to Friday with occasional remote working an option.

Must haves:

• Enthusiastic and motivated
• Awareness of Excel or other MS products

Desirables:

• MS Reporting tool experience
• Management Intelligence experience

This a perfect opportunity for the right candidate wanting to enter into the sector, that offers a great career path with a learning fund available, free onsite parking and an opportunity to play an integral part to the onward success of the company.

Interested? Please submit your recent CV through to Charlie Wilkinson on or call

JUNIOR MI ANALYST - SWINDON - upto 25k - FTE - PERMANENT - CWMISWINDON

Sanderson's, the leading South West recruiter are proud and delighted to be working exclusively with a Financial Services SME based near Swindon. We're currently looking for an enthusiastic and motivated individual wanting to get into Management Intelligence or Data Manipulation. The position is part of a brand new team delivering a data capability change throughout the business and you will play a key role supporting the business on their data journey digitalising the way data is delivered.

The successful applicant will be an integral part of a team working in the growing Data department but will also need to work efficiently on their own. Core working hours are office based Monday to Friday with occasional remote working an option.

Must haves:

• Enthusiastic and motivated
• Awareness of Excel or other MS products

Desirables:

• MS Reporting tool experience
• Management Intelligence experience

This a perfect opportunity for the right candidate wanting to enter into the sector, that offers a great career path with a learning fund available, free onsite parking and an opportunity to play an integral part to the onward success of the company.

Interested? Please submit your recent CV through to Charlie Wilkinson on or call