Hosted Provisioning Co-Ordinator

Reports to:

Hosted Manager

Usual office location:

Basingstoke

Office hours:

8.00am -5.00pm

Hosted Provisioning Co-Ordinator - The Business

My client is a rapidly growing, multi award winning business with their customers at the heart.

They employ over 300 staff and as a growing business they are regularly looking for outstanding employees to join their teams.

Hosted Provisioning Co-Ordinator - The Team

The Hosted team are responsible for the provision and the delivery of service to Hosted customers along with any other administration duty raised.

Hosted Provisioning Co-Ordinator - Role Summary

To provision and support all new Hosted customers to ensure effective delivery of service along with any Hosted post sales for existing customers while delivering exceptional customer service to the client.

Hosted Provisioning Co-Ordinator - Key areas of responsibility including

Looking after Projects which consists of:

• Designing project and communication plans for the solution delivery
• Co-ordination of internal and external resource
• Raising Purchase Orders and ordering materials to be sent to customers
• Liaising with networks on provisioning orders
• Continued updates on progress of project to customer
• Configuration of Hosted orders
• Adding all aspects of the project billing to CRM
• Fixed Rejects & Billing Queries
• Cease and re-provides

Skills and Experience

• Positive can-do attitude
• Tenacious personality as problems can be complex and involved
• Confident personality, prepared to be innovative and lead changes to processes, seeking continual efficiencies
• Professional attitude
• Completer finisher, able to take a task and follow it to the end without close supervision
• Team player
• Great attention to detail
• IT Literate
• Decision making skills
• Proven problem-solving attitude
• Excellent verbal and written communication skills
• Track record of working under pressure and to deadlines

To apply for the Hosted Provisioning Co-Ordinator opportunity, please send your CV ASAP.

Hosted Provisioning Co-Ordinator

Reports to:

Hosted Manager

Usual office location:

Basingstoke

Office hours:

8.00am -5.00pm

Hosted Provisioning Co-Ordinator - The Business

My client is a rapidly growing, multi award winning business with their customers at the heart.

They employ over 300 staff and as a growing business they are regularly looking for outstanding employees to join their teams.

Hosted Provisioning Co-Ordinator - The Team

The Hosted team are responsible for the provision and the delivery of service to Hosted customers along with any other administration duty raised.

Hosted Provisioning Co-Ordinator - Role Summary

To provision and support all new Hosted customers to ensure effective delivery of service along with any Hosted post sales for existing customers while delivering exceptional customer service to the client.

Hosted Provisioning Co-Ordinator - Key areas of responsibility including

Looking after Projects which consists of:

• Designing project and communication plans for the solution delivery
• Co-ordination of internal and external resource
• Raising Purchase Orders and ordering materials to be sent to customers
• Liaising with networks on provisioning orders
• Continued updates on progress of project to customer
• Configuration of Hosted orders
• Adding all aspects of the project billing to CRM
• Fixed Rejects & Billing Queries
• Cease and re-provides

Skills and Experience

• Positive can-do attitude
• Tenacious personality as problems can be complex and involved
• Confident personality, prepared to be innovative and lead changes to processes, seeking continual efficiencies
• Professional attitude
• Completer finisher, able to take a task and follow it to the end without close supervision
• Team player
• Great attention to detail
• IT Literate
• Decision making skills
• Proven problem-solving attitude
• Excellent verbal and written communication skills
• Track record of working under pressure and to deadlines

To apply for the Hosted Provisioning Co-Ordinator opportunity, please send your CV ASAP.

I am currently working with some of the most successful recruitment agencies in London who are in a position to hire entry level people immediately. If you have recently graduated from university or you have sales experience and want to get into recruitment, this is it.

My clients work in the following sectors:

• IT/Tech
• Finance
• FMCG
• Manufacturing
• Engineering
• Retail
• Logistics
• Automotive
• Food & Drink

The role of a Trainee Recruitment Consultant:

• Market mapping and identifying new business opportunities
• Building strong relationships with both your candidate and client networks
• Managing the entire 360 process
• Pitching meetings to new business clients and secure working relationships
• Attend and arrange industry meet ups to help establish relationships with both your clients and candidates in the community
• Build your personal brand by social selling and position yourself as a market leader.
• Develop your business with autonomy and coaching
• Attract the best candidates using innovative methods, job boards, Linkedin Recruiter, referrals as well as actively headhunt passive candidates to meet your clients requirements.
• Understand your clients needs and projects in order to match the best talent and help them achieve their objectives.
• Gather information from your networks to build you client network
• Manage the interview and on boarding process for both candidates and clients

What is in it for you:

• Fully uncapped commission
• 1st year OTE of £30,000 - £35,000
• Unparalleled training to kick-start your career in Recruitment & Sales
• Fun and lively office environments
• Mapped career progression and no glass ceiling to help you reach your full potential
• Holiday incentives to destinations such as, Barbados, Bahamas, Vegas, Austria, Iceland and many more
• The opportunity to work in stunning offices in central Manchester
• Stand-up desks, beer fridge, pool table, ping pong, and full kitchen
• Free charity day, pension scheme
• Open office plan with state of the art technology

If you want to hear more about these agencies and you want to get the ball rolling please do reach out to me!

I am currently working with some of the most successful recruitment agencies in London who are in a position to hire entry level people immediately. If you have recently graduated from university or you have sales experience and want to get into recruitment, this is it.

My clients work in the following sectors:

• IT/Tech
• Finance
• FMCG
• Manufacturing
• Engineering
• Retail
• Logistics
• Automotive
• Food & Drink

The role of a Trainee Recruitment Consultant:

• Market mapping and identifying new business opportunities
• Building strong relationships with both your candidate and client networks
• Managing the entire 360 process
• Pitching meetings to new business clients and secure working relationships
• Attend and arrange industry meet ups to help establish relationships with both your clients and candidates in the community
• Build your personal brand by social selling and position yourself as a market leader.
• Develop your business with autonomy and coaching
• Attract the best candidates using innovative methods, job boards, Linkedin Recruiter, referrals as well as actively headhunt passive candidates to meet your clients requirements.
• Understand your clients needs and projects in order to match the best talent and help them achieve their objectives.
• Gather information from your networks to build you client network
• Manage the interview and on boarding process for both candidates and clients

What is in it for you:

• Fully uncapped commission
• 1st year OTE of £30,000 - £35,000
• Unparalleled training to kick-start your career in Recruitment & Sales
• Fun and lively office environments
• Mapped career progression and no glass ceiling to help you reach your full potential
• Holiday incentives to destinations such as, Barbados, Bahamas, Vegas, Austria, Iceland and many more
• The opportunity to work in stunning offices in central Manchester
• Stand-up desks, beer fridge, pool table, ping pong, and full kitchen
• Free charity day, pension scheme
• Open office plan with state of the art technology

If you want to hear more about these agencies and you want to get the ball rolling please do reach out to me!

2nd line / 3rd line support - Rawtensall / Haslingden

Keywords: 2nd line support, 3rd line support, server migrations, helpdesk support, service desk support, service delivery, IT Support

Are you a Desktop Support Engineer or 2nd line support analyst with a passion for technology and experience with servers, looking for an opportunity where you'll be provided with further training and put on a clearly defined career path?

Then look no further, as I'm working with an established company that are offering such an opportunity right now!

My client is looking to increase their skill set across 2nd and 3rd line support, and have decided to recruit for a self-driven 2nd Line or 3rd line engineer. You'll be working closely with their clients, receiving inbound calls and service requests and then managing these tickets / incidents across their lifecycle to final resolution.

We are looking for an individual who is able to put the customer at the forefront of what they do on a day to day basis, and also an individual who is keen to learn and further their technical skills through a strong mentoring and internal training program.

If you've got experience of working towards SLA's, then that would be great as would any previous experience working within an IT Services / IT Support Helpdesk team.

We are open to candidates at two different levels. The first level of experience would be a person with 2nd line or desktop support experience, or an individual who already has 2nd line support experience and is comfortable remoting on to servers and doing some 3rd line work. Either way you will find yourself working for a company that will invest in you and help you get to the next stage of your career.

For further details and to apply, please send your CV or get in touch for an informal and confidential chat: Jon Brass at Circle Recruitment.

Keywords: 1st line support, 2nd line support, helpdesk support, service desk support, service delivery, IT Support

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

2nd line / 3rd line support - Rawtensall / Haslingden

Keywords: 2nd line support, 3rd line support, server migrations, helpdesk support, service desk support, service delivery, IT Support

Are you a Desktop Support Engineer or 2nd line support analyst with a passion for technology and experience with servers, looking for an opportunity where you'll be provided with further training and put on a clearly defined career path?

Then look no further, as I'm working with an established company that are offering such an opportunity right now!

My client is looking to increase their skill set across 2nd and 3rd line support, and have decided to recruit for a self-driven 2nd Line or 3rd line engineer. You'll be working closely with their clients, receiving inbound calls and service requests and then managing these tickets / incidents across their lifecycle to final resolution.

We are looking for an individual who is able to put the customer at the forefront of what they do on a day to day basis, and also an individual who is keen to learn and further their technical skills through a strong mentoring and internal training program.

If you've got experience of working towards SLA's, then that would be great as would any previous experience working within an IT Services / IT Support Helpdesk team.

We are open to candidates at two different levels. The first level of experience would be a person with 2nd line or desktop support experience, or an individual who already has 2nd line support experience and is comfortable remoting on to servers and doing some 3rd line work. Either way you will find yourself working for a company that will invest in you and help you get to the next stage of your career.

For further details and to apply, please send your CV or get in touch for an informal and confidential chat: Jon Brass at Circle Recruitment.

Keywords: 1st line support, 2nd line support, helpdesk support, service desk support, service delivery, IT Support

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

Reporting to: I.T. Operations Manager

Skale: 50

GENERAL JOB DESCRIPTION

Assist in the smooth running of the IT Night Shift and IT Cross Shift by providing 1st and 2nd Line support to the business as part of the IT Operations team.

Key Accountabilities

• 1st point of contact for the Service Desk during shifts.
• Answering calls and logging user requests into the Service Desk system
• Maintenance of all desktops and laptops
• Creating, Deleting and Maintaining User Accounts and Distribution Lists
• Escalation to 3rd line staff when required
• Proactive monitoring and maintenance of servers e.g. disk space monitoring.
• Responsibility for ensuring Anti-Virus software is deployed and maintained according to correct standards.
• Support of any changes to server software e.g. installation of patches and upgrades to operating system and database software
• Support of any changes made to Chorus software
• Monitoring of all Chorus and related production systems throughout the Day. In-house training will be provided for these bespoke systems.
• Responsibility for ensuring the smooth running of the production workflow systems to ensure client delivery

Skills and Experience required

• MCSA/MCSE would be preferred
• Microsoft Active Directory 2012R2 and upwards
• Exchange 2010 and upwards
• Windows Server 2003,2008,2012,2016 Operating systems
• Windows XP, 7, 10 Operating systems
• Microsoft Message Queuing would be beneficial
• Knowledge of Xerox printers
• Knowledge of PowerShell
• Understanding and maintaining print servers
• Microsoft Hyper-V
• VmWare
• Minimum six months IT experience in a SME environment
• Some Linux Knowledge (Ubuntu/Debian/CentOs/RedHat)

Hours of work

This is a shift based position located at our Liverpool Street/Grays Inn Road office

The shift is based on a 7 day on / 7 day off cycle and will include a night shift

You will be required to work the following hours:

Monday to Friday 23:00 to 08:00 and Saturday/Sunday 21:00 to 08:00

Monday to Friday 14:00 to 23:00 and Saturday/Sunday 08:00 to 15:00

(At Least 6 Months Primarily working primarily on Night Shift to complete bespoke systems support training)

Annual Holiday Entitlement 14 Days

Candidates must be legally allowed to work in the United Kingdom

Reporting to: I.T. Operations Manager

Skale: 50

GENERAL JOB DESCRIPTION

Assist in the smooth running of the IT Night Shift and IT Cross Shift by providing 1st and 2nd Line support to the business as part of the IT Operations team.

Key Accountabilities

• 1st point of contact for the Service Desk during shifts.
• Answering calls and logging user requests into the Service Desk system
• Maintenance of all desktops and laptops
• Creating, Deleting and Maintaining User Accounts and Distribution Lists
• Escalation to 3rd line staff when required
• Proactive monitoring and maintenance of servers e.g. disk space monitoring.
• Responsibility for ensuring Anti-Virus software is deployed and maintained according to correct standards.
• Support of any changes to server software e.g. installation of patches and upgrades to operating system and database software
• Support of any changes made to Chorus software
• Monitoring of all Chorus and related production systems throughout the Day. In-house training will be provided for these bespoke systems.
• Responsibility for ensuring the smooth running of the production workflow systems to ensure client delivery

Skills and Experience required

• MCSA/MCSE would be preferred
• Microsoft Active Directory 2012R2 and upwards
• Exchange 2010 and upwards
• Windows Server 2003,2008,2012,2016 Operating systems
• Windows XP, 7, 10 Operating systems
• Microsoft Message Queuing would be beneficial
• Knowledge of Xerox printers
• Knowledge of PowerShell
• Understanding and maintaining print servers
• Microsoft Hyper-V
• VmWare
• Minimum six months IT experience in a SME environment
• Some Linux Knowledge (Ubuntu/Debian/CentOs/RedHat)

Hours of work

This is a shift based position located at our Liverpool Street/Grays Inn Road office

The shift is based on a 7 day on / 7 day off cycle and will include a night shift

You will be required to work the following hours:

Monday to Friday 23:00 to 08:00 and Saturday/Sunday 21:00 to 08:00

Monday to Friday 14:00 to 23:00 and Saturday/Sunday 08:00 to 15:00

(At Least 6 Months Primarily working primarily on Night Shift to complete bespoke systems support training)

Annual Holiday Entitlement 14 Days

Candidates must be legally allowed to work in the United Kingdom

Do you have 1 or more years working experience with SQL and Power BI?

We are recruiting for an IT Administrator to join a well-established team due to company growth. The company culture is professional, friendly and supportive, with excellent training provided.

Duties include:

• Developing programs for data collection
• Creating reports and outputs for internal/external clients
• Project ownership and communication
• Contributing to project design, management and delivery
• Budget management
• Finding efficiencies and automation

If you have experience in an office environment using SQL, Power BI, Access and Excel packages and are keen to move into a role with greater challenges and where you can have real input, call us today for more information!

Do you have 1 or more years working experience with SQL and Power BI?

We are recruiting for an IT Administrator to join a well-established team due to company growth. The company culture is professional, friendly and supportive, with excellent training provided.

Duties include:

• Developing programs for data collection
• Creating reports and outputs for internal/external clients
• Project ownership and communication
• Contributing to project design, management and delivery
• Budget management
• Finding efficiencies and automation

If you have experience in an office environment using SQL, Power BI, Access and Excel packages and are keen to move into a role with greater challenges and where you can have real input, call us today for more information!