IT Service Desk Manager - Rail and Infrastructure Major Project

An Amazing opportunity to lead and support internal IT systems and processes in line with the companies' goals and objectives.

Location: - West London

Salary: - £55,000 - £65,000 Basic + Package

Role Description:

Our client - A major pioneer for large rail and infrastructure projects is now seeking an IT Service Manager to work on providing assistant within our head office supporting a large workforce across multiple sites in a major project in London. With a business plan to grow to 100+ people in the first 12 months before hitting their target of people in year 3.

Qualifications:

• Experience of developing up from 1st and 2nd line IT support
• Solid expertise in information technology platforms (Office 365, Windows operating systems)
• Has the initiative to constantly learn and stay up to date with technical knowledge
• Can think through problems, troubleshoot in a methodical manner and escalate as required
• Able to work independently and manage/priorities
• Proven organisations skills and structured methods of working

Role Requirements:

• Working with our Joint Venture partners on our joint service desk
• Monitor, manage & maintain core IT equipment within the group
• Resolving level 1 issues/requests with networks and other systems
• Providing technical assistance for questions and problems
• Following up with customers and service providers/level2 to ensure full resolution of issues
• Managing escalation process efficiently, ensuring second level/supplier is provided with relevant information and constantly chased.
• Testing and maintaining equipment such as Projectors, VC systems, Printers & Plotters etc
• Ensuring IT systems are maintained and accurate
• Set up IT devices/tools for new employees as part of the onboarding process
• Liaise with the company's head office and provide support to resolve any IT Issues
• Check the operation of printers, scanners, plotters
• User management (creation and deletion of user accounts across several systems)
• Assist IT Management in ensuring that goals set in the IT Strategy & plans are achieved
• Ensure that IT Helpdesk tickets are created for every task undertaken, are appropriately updated, escalated where necessary, completed & closed to the required standard
• Ensure All IT systems & equipment i.e. servers, switches, routers are setup to the required standard, updated where applicable, fully documented & where applicable, asset tagged & logged in the IT Asset Database

PLEASE NOTE

You must live and be eligible to work in the UK to apply for this position

If you are interested in applying for this position, please forward your CV

Alternatively you can speak to Phil by phoning (phone number removed).

All correspondence will be dealt with in the strictest of confidence.

IT Service Desk Manager - Rail and Infrastructure Major Project

An Amazing opportunity to lead and support internal IT systems and processes in line with the companies' goals and objectives.

Location: - West London

Salary: - £55,000 - £65,000 Basic + Package

Role Description:

Our client - A major pioneer for large rail and infrastructure projects is now seeking an IT Service Manager to work on providing assistant within our head office supporting a large workforce across multiple sites in a major project in London. With a business plan to grow to 100+ people in the first 12 months before hitting their target of people in year 3.

Qualifications:

• Experience of developing up from 1st and 2nd line IT support
• Solid expertise in information technology platforms (Office 365, Windows operating systems)
• Has the initiative to constantly learn and stay up to date with technical knowledge
• Can think through problems, troubleshoot in a methodical manner and escalate as required
• Able to work independently and manage/priorities
• Proven organisations skills and structured methods of working

Role Requirements:

• Working with our Joint Venture partners on our joint service desk
• Monitor, manage & maintain core IT equipment within the group
• Resolving level 1 issues/requests with networks and other systems
• Providing technical assistance for questions and problems
• Following up with customers and service providers/level2 to ensure full resolution of issues
• Managing escalation process efficiently, ensuring second level/supplier is provided with relevant information and constantly chased.
• Testing and maintaining equipment such as Projectors, VC systems, Printers & Plotters etc
• Ensuring IT systems are maintained and accurate
• Set up IT devices/tools for new employees as part of the onboarding process
• Liaise with the company's head office and provide support to resolve any IT Issues
• Check the operation of printers, scanners, plotters
• User management (creation and deletion of user accounts across several systems)
• Assist IT Management in ensuring that goals set in the IT Strategy & plans are achieved
• Ensure that IT Helpdesk tickets are created for every task undertaken, are appropriately updated, escalated where necessary, completed & closed to the required standard
• Ensure All IT systems & equipment i.e. servers, switches, routers are setup to the required standard, updated where applicable, fully documented & where applicable, asset tagged & logged in the IT Asset Database

PLEASE NOTE

You must live and be eligible to work in the UK to apply for this position

If you are interested in applying for this position, please forward your CV

Alternatively you can speak to Phil by phoning (phone number removed).

All correspondence will be dealt with in the strictest of confidence.

Il nostro cliente è una delle maggiori realtà per quanto concerne il settore della supply chain, Stiamo cercando una figura inquadrabile come Power BI Developer responsabile per la visualizzazione dei differenti dati tramite specifici reports provenienti dai diversi DB on premise o cloud based. Il ruolo principale sarà quello di ottimizzare i dati presenti in azienda arricchendo la qualità dei report e specifici insights di tipo predittivo.

Ruolo e responsabilità

• Disegnare e costruire una soluzione tramite Power BI
• Creare Report per aiutare le diverse aree di business
• Effettuare operazioni di data cleanining in ordine di ottimizzare al meglio l'aggregazione di dati presenti in azienda

Skills & Qualifications

• 3 anni esperienza sulla piattaforma Power BI e linguaggio DAX
• Forte competenza analitica e statistica
• SQL, T-SQL, SSIS, SSRS, SSAS
• Azure Data Factory

Sede di lavoro : MILANO

Il nostro cliente è una delle maggiori realtà per quanto concerne il settore della supply chain, Stiamo cercando una figura inquadrabile come Power BI Developer responsabile per la visualizzazione dei differenti dati tramite specifici reports provenienti dai diversi DB on premise o cloud based. Il ruolo principale sarà quello di ottimizzare i dati presenti in azienda arricchendo la qualità dei report e specifici insights di tipo predittivo.

Ruolo e responsabilità

• Disegnare e costruire una soluzione tramite Power BI
• Creare Report per aiutare le diverse aree di business
• Effettuare operazioni di data cleanining in ordine di ottimizzare al meglio l'aggregazione di dati presenti in azienda

Skills & Qualifications

• 3 anni esperienza sulla piattaforma Power BI e linguaggio DAX
• Forte competenza analitica e statistica
• SQL, T-SQL, SSIS, SSRS, SSAS
• Azure Data Factory

Sede di lavoro : MILANO

A great opportunity for a Application Support Lead to come in to a well established and growing team. Currently there is 6-8 people in the team which set to double by the end of the year then double again over the next 2 years.

Experience with Electronic Patient Record System (EPR) is essential, ideally Lorenzo or Nerve Centre. 

The Suitable Candidate must come from an NHS background with experience supporting NHS applications. 

Job Description:

• Supporting In-house/Bespoke NHS systems and software  
• Microsoft tech stack 
• at first the role will be hand on however it will become less so as the team grows.
• on-call one week a month between 17:30-08:00 additional on-call allowance.

A great opportunity for a Application Support Lead to come in to a well established and growing team. Currently there is 6-8 people in the team which set to double by the end of the year then double again over the next 2 years.

Experience with Electronic Patient Record System (EPR) is essential, ideally Lorenzo or Nerve Centre. 

The Suitable Candidate must come from an NHS background with experience supporting NHS applications. 

Job Description:

• Supporting In-house/Bespoke NHS systems and software  
• Microsoft tech stack 
• at first the role will be hand on however it will become less so as the team grows.
• on-call one week a month between 17:30-08:00 additional on-call allowance.

Do you have a background in Biomedical Science or Haemostasis experience within a commercial environment?

Zest Scientific has been instructed to identify a Haemostasis Application Specialist to join a leading distributor who is focused on improving and expanding their diagnostic science services within the field of Haematology. This is a field based role where you will be responsible for the installation of new equipment and where on-site customer support and training will be key, so substantial travel will be required. This is a great opportunity providing you with a great platform to develop your technical skills in a company who are passionate about shaping the advancement of healthcare.

The Candidate:

• A driven, decisive and innovative individual who fully understands customer needs and varying requirements and is able to make timely informed decisions.
• Have great organisational skills with the ability to balance demand and resource, with great attention to detail.
• Experience in Biomedical Science or related degree with a good understanding and experience in Haemostasis.
• Able to cooperate in a team setting, work harmoniously and respond positively to colleagues instructions and company procedures.
• Be a good communicator - able to express ideas and articulate scientific concepts comfortably when interacting with customers and colleagues.

The Role:

• Responsible for onsite customer support including the installation of equipment, verification of routine assays in line with laboratory standards and software upgrades.
• Engage in telephone support with customers and respond within pre-defined time scales, ensuring all data is accurate.
• Ensure administrative tasks are up to date and that quality documentation is completed to the required standards as well as updating CRM.
• Administer and deliver customer training courses on-site and in laboratories and ensuring training course material is continuously updated to maintain a high customer pass rate.

The Company:

• One of the UK's leading diagnostic suppliers with a reputation for high quality products and services.
• An adaptable and continuously expanding company who are passionate about improving healthcare for patients.
• Providing you with the scope for personal development and progression opportunities.

Our client is committed to securing the services of the right candidate and is offering a competitive salary package. Zest Scientific is working to a strict deadline so in order to be considered for this opportunity please apply now and your application will be reviewed immediately.

Do you have a background in Biomedical Science or Haemostasis experience within a commercial environment?

Zest Scientific has been instructed to identify a Haemostasis Application Specialist to join a leading distributor who is focused on improving and expanding their diagnostic science services within the field of Haematology. This is a field based role where you will be responsible for the installation of new equipment and where on-site customer support and training will be key, so substantial travel will be required. This is a great opportunity providing you with a great platform to develop your technical skills in a company who are passionate about shaping the advancement of healthcare.

The Candidate:

• A driven, decisive and innovative individual who fully understands customer needs and varying requirements and is able to make timely informed decisions.
• Have great organisational skills with the ability to balance demand and resource, with great attention to detail.
• Experience in Biomedical Science or related degree with a good understanding and experience in Haemostasis.
• Able to cooperate in a team setting, work harmoniously and respond positively to colleagues instructions and company procedures.
• Be a good communicator - able to express ideas and articulate scientific concepts comfortably when interacting with customers and colleagues.

The Role:

• Responsible for onsite customer support including the installation of equipment, verification of routine assays in line with laboratory standards and software upgrades.
• Engage in telephone support with customers and respond within pre-defined time scales, ensuring all data is accurate.
• Ensure administrative tasks are up to date and that quality documentation is completed to the required standards as well as updating CRM.
• Administer and deliver customer training courses on-site and in laboratories and ensuring training course material is continuously updated to maintain a high customer pass rate.

The Company:

• One of the UK's leading diagnostic suppliers with a reputation for high quality products and services.
• An adaptable and continuously expanding company who are passionate about improving healthcare for patients.
• Providing you with the scope for personal development and progression opportunities.

Our client is committed to securing the services of the right candidate and is offering a competitive salary package. Zest Scientific is working to a strict deadline so in order to be considered for this opportunity please apply now and your application will be reviewed immediately.

Implementation Consultant

Central Essex

£35,000 - £40,000 per annum

I am working with a leading software consultancy based in Central Essex who are looking to add another Consultant into their growing delivery team.

As an Implementation Consultant, you’ll be responsible for the capturing and analysis of customers’ requirements, designing of solutions to meet the customers’ requirements and leading implementations from start to finish (Build, Testing, Deployment, Training, Go-Live)

Ideally, you’ll come from a consultative background with a minimum of 2 years consulting on IT projects and will have experience documenting requirements and design. Strong business analysis skills and some basic project management will also be beneficial.

They understand you’ll need to get to grips with their specific products and services and so they do provide extensive training and guidance across a number of areas and pride themselves on personal development, so the option to gain further certifications and qualifications in technical areas is also on offer.  

Implementation Consultant

Central Essex

£35,000 - £40,000 per annum

I am working with a leading software consultancy based in Central Essex who are looking to add another Consultant into their growing delivery team.

As an Implementation Consultant, you’ll be responsible for the capturing and analysis of customers’ requirements, designing of solutions to meet the customers’ requirements and leading implementations from start to finish (Build, Testing, Deployment, Training, Go-Live)

Ideally, you’ll come from a consultative background with a minimum of 2 years consulting on IT projects and will have experience documenting requirements and design. Strong business analysis skills and some basic project management will also be beneficial.

They understand you’ll need to get to grips with their specific products and services and so they do provide extensive training and guidance across a number of areas and pride themselves on personal development, so the option to gain further certifications and qualifications in technical areas is also on offer.