1st/2nd Line Support Engineer (1st Line, 2nd Line, Support, Service Desk, Helpdesk, Windows, AD, Active Directory) - Permanent - Bacup

Search IT are currently looking for a 1st/2nd Line Support Engineer on a permanent basis for our client based in Bacup.

Salary: £23,000 per annum
Location: Bacup

Skills/Requirements for the 1st/2nd Line Support Engineer:
* Some IT Support experience/knowledge
* Excellent Customer Service skills
* Previous experience of Service Desk or Helpdesk support
* Knowledge of Windows Server
* Knowledge of Active Directory
* Strong work ethic

Start date is ASAP

The 1st/2nd Line Support Engineer will be responsible for:
* Taking calls from the business and recording tickets accurately
* Taking tickets to completion where possible
* Set expectations of Customers / Users as to what will happen next
* Own tickets through to completion even when they have been passed to others or a 3rd party
* Accurately fix or fulfil First and Second Line Tickets
* Provide timely updates on ticket progress to Customers / Users
* Updating the IT Help Desk knowledge base
* Continually work with owners of 3rd Line Helpdesk queues to ensure the maximum number of Tickets are fixed and fulfilled in the First and Second Line
* Identify recurring problems

Please send an up-to-date copy of your CV to be considered for this position.

1st/2nd Line Support Engineer (1st Line, 2nd Line, Support, Service Desk, Helpdesk, Windows, AD, Active Directory) - Permanent - Bacup

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

1st/2nd Line Support Engineer (1st Line, 2nd Line, Support, Service Desk, Helpdesk, Windows, AD, Active Directory) - Permanent - Bacup

Search IT are currently looking for a 1st/2nd Line Support Engineer on a permanent basis for our client based in Bacup.

Salary: £23,000 per annum
Location: Bacup

Skills/Requirements for the 1st/2nd Line Support Engineer:
* Some IT Support experience/knowledge
* Excellent Customer Service skills
* Previous experience of Service Desk or Helpdesk support
* Knowledge of Windows Server
* Knowledge of Active Directory
* Strong work ethic

Start date is ASAP

The 1st/2nd Line Support Engineer will be responsible for:
* Taking calls from the business and recording tickets accurately
* Taking tickets to completion where possible
* Set expectations of Customers / Users as to what will happen next
* Own tickets through to completion even when they have been passed to others or a 3rd party
* Accurately fix or fulfil First and Second Line Tickets
* Provide timely updates on ticket progress to Customers / Users
* Updating the IT Help Desk knowledge base
* Continually work with owners of 3rd Line Helpdesk queues to ensure the maximum number of Tickets are fixed and fulfilled in the First and Second Line
* Identify recurring problems

Please send an up-to-date copy of your CV to be considered for this position.

1st/2nd Line Support Engineer (1st Line, 2nd Line, Support, Service Desk, Helpdesk, Windows, AD, Active Directory) - Permanent - Bacup

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Role - 1st Line Support Analyst

Location - Bristol, UK

Skills Required - Windows, Microsoft Office, Excel, Access, SQL Server, Problem Solving, Image/Video Editing, Excellent Communication Skills, Confidence, Problem Solving Skills and Keen to Learn!

Salary - 18,000 - 23,000 + Benefits (Free onsite Parking, Social Events, Great Company Culture, Pensions Etc.)

A leading infrastructure provider with over a decade's experience in their market are looking for a 1st Line Support analyst. The Driven and energetic candidate will join their fast growing and dynamic team located in Bristol, to be successful you will hold the following skills; Windows, Microsoft Office, Excel, Access, SQL Server, Problem Solving, Image/Video Editing, Excellent Communication Skills, Confidence, Problem Solving Skills and Keen to Learn!

As the 1st Line Support Analyst you will be responsible for 1st Line Support, this will involve ensuring customers are happy with the service that you are providing as well as resolving straight forward technical issues. You will demonstrate knowledge of the following skills; Windows, Microsoft Office, Excel, Access, SQL Server, Problem Solving, Image/Video Editing, Excellent Communication Skills, Confidence, Problem Solving Skills

Role Requirements

• Windows
• Microsoft Office
• Excel
• Access
• SQL Server
• Image/Video Editing

Key Personal Skills

• Excellent Communication Skills
• Problem solving skills
• Keen to Lean
• Confidence
• Driven

The Company

The Company who where established in the 2000's have grown over the last 15 years and are now looking to expand. This company work with a wide range of clients from across the UK in in all industries providing IT solutions. The client prides themselves on having a vibrant and exciting environment with the employees being at the centre of their success.

Role - 1st Line Support Analyst

Location - Bristol, UK

Skills Required - Windows, Microsoft Office, Excel, Access, SQL Server, Problem Solving, Image/Video Editing, Excellent Communication Skills, Confidence, Problem Solving Skills and Keen to Learn!

Salary - 18,000 - 23,000 + Benefits (Free onsite Parking, Social Events, Great Company Culture, Pensions Etc.)

Oscar Technology is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy at https://our-privacy-policy.

Role - 1st Line Support Analyst

Location - Bristol, UK

Skills Required - Windows, Microsoft Office, Excel, Access, SQL Server, Problem Solving, Image/Video Editing, Excellent Communication Skills, Confidence, Problem Solving Skills and Keen to Learn!

Salary - 18,000 - 23,000 + Benefits (Free onsite Parking, Social Events, Great Company Culture, Pensions Etc.)

A leading infrastructure provider with over a decade's experience in their market are looking for a 1st Line Support analyst. The Driven and energetic candidate will join their fast growing and dynamic team located in Bristol, to be successful you will hold the following skills; Windows, Microsoft Office, Excel, Access, SQL Server, Problem Solving, Image/Video Editing, Excellent Communication Skills, Confidence, Problem Solving Skills and Keen to Learn!

As the 1st Line Support Analyst you will be responsible for 1st Line Support, this will involve ensuring customers are happy with the service that you are providing as well as resolving straight forward technical issues. You will demonstrate knowledge of the following skills; Windows, Microsoft Office, Excel, Access, SQL Server, Problem Solving, Image/Video Editing, Excellent Communication Skills, Confidence, Problem Solving Skills

Role Requirements

• Windows
• Microsoft Office
• Excel
• Access
• SQL Server
• Image/Video Editing

Key Personal Skills

• Excellent Communication Skills
• Problem solving skills
• Keen to Lean
• Confidence
• Driven

The Company

The Company who where established in the 2000's have grown over the last 15 years and are now looking to expand. This company work with a wide range of clients from across the UK in in all industries providing IT solutions. The client prides themselves on having a vibrant and exciting environment with the employees being at the centre of their success.

Role - 1st Line Support Analyst

Location - Bristol, UK

Skills Required - Windows, Microsoft Office, Excel, Access, SQL Server, Problem Solving, Image/Video Editing, Excellent Communication Skills, Confidence, Problem Solving Skills and Keen to Learn!

Salary - 18,000 - 23,000 + Benefits (Free onsite Parking, Social Events, Great Company Culture, Pensions Etc.)

Oscar Technology is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy at https://our-privacy-policy.

1st Line IT Support Engineer - Borehamwood, £25,000
Role: 1st Line IT Support Engineer
Location: Borehamwood
Salary: £25,000

***INTERVIEWING NOW - DO NOT MISS OUT***

A fantastic opportunity has become available with a well-established, company based in Borehamwood. They are looking for an IT Support Engineer to join their growing team ASAP. Could this be you?

As an IT Support Engineer you will be given a training plan and resources to assist you in becoming Microsoft accredited initially, followed by other vendor-specific certifications such as Cisco, Mimecast etc. There are excellent opportunities for progression internally due to the organizations structure.

This position will see you progress through to 2nd Line and 3rd Line Engineers as quickly as you pick the technical skills up!

Duties include; managing the ticketing queue, answering phones, logging, assigning and escalating issues appropriately and onsite customer support including small projects.

Benefits Include:
* 28 Days Holidays including Bank Holidays
* Relaxed and Friendly Working Environment
* Private Medical Insurance
* Pension Scheme
* Amazing Routes for Progression
* Personalized Training plan and paid for certifications

Knowledge and Skills that would be Beneficial to your Application:
* CompTIA A+ / Networking +
* Windows 7, 8.1, 10 and Max OS X
* Office 365, AZ, Exchange Online, SharePoint Online, Active Directory
* Windows Server (password resets, creating new users, security groups)
* Managed Services Experience - Essential
* Configuring firewalls/ building new PCs
* Microsoft Office 2010 - 2016

Please apply for you immediate consideration and interview, WE ARE SHORTLISTING NOW. Interviews can be arranged around you - this role should not be missed out on.

APPLY OR SEND YOUR CV DIRECT TO - paige (.) overton (@) itecco (.) co (.) uk

Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, ITECCO are fast becoming the UK's most influential IT recruitment company.

Keywords: IT, Support, Helpdesk, Windows Server, Firewalls, Networks, WiFi, CompTIA A+, Networking +, Office, Azure, Exchange, MSP, Managed Services,1st Line, Service Desk, 2nd Line

1st Line IT Support Engineer - Borehamwood, £25,000
Role: 1st Line IT Support Engineer
Location: Borehamwood
Salary: £25,000

***INTERVIEWING NOW - DO NOT MISS OUT***

A fantastic opportunity has become available with a well-established, company based in Borehamwood. They are looking for an IT Support Engineer to join their growing team ASAP. Could this be you?

As an IT Support Engineer you will be given a training plan and resources to assist you in becoming Microsoft accredited initially, followed by other vendor-specific certifications such as Cisco, Mimecast etc. There are excellent opportunities for progression internally due to the organizations structure.

This position will see you progress through to 2nd Line and 3rd Line Engineers as quickly as you pick the technical skills up!

Duties include; managing the ticketing queue, answering phones, logging, assigning and escalating issues appropriately and onsite customer support including small projects.

Benefits Include:
* 28 Days Holidays including Bank Holidays
* Relaxed and Friendly Working Environment
* Private Medical Insurance
* Pension Scheme
* Amazing Routes for Progression
* Personalized Training plan and paid for certifications

Knowledge and Skills that would be Beneficial to your Application:
* CompTIA A+ / Networking +
* Windows 7, 8.1, 10 and Max OS X
* Office 365, AZ, Exchange Online, SharePoint Online, Active Directory
* Windows Server (password resets, creating new users, security groups)
* Managed Services Experience - Essential
* Configuring firewalls/ building new PCs
* Microsoft Office 2010 - 2016

Please apply for you immediate consideration and interview, WE ARE SHORTLISTING NOW. Interviews can be arranged around you - this role should not be missed out on.

APPLY OR SEND YOUR CV DIRECT TO - paige (.) overton (@) itecco (.) co (.) uk

Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, ITECCO are fast becoming the UK's most influential IT recruitment company.

Keywords: IT, Support, Helpdesk, Windows Server, Firewalls, Networks, WiFi, CompTIA A+, Networking +, Office, Azure, Exchange, MSP, Managed Services,1st Line, Service Desk, 2nd Line

Photocopier Technician

Up to £25,000 DOE

We are looking for an experienced Photocopier Engineer for a role covering primarily Central Scotland but also other parts of Scotland as well as and when required. Applicants will ideally live in, around or between Edinburgh & Glasgow.

Our client is looking for an experienced Photocopier Technician to ensure that all Copiers, Printers and Multi-Functional Devices are serviced, repaired and installed at client premises to both company and manufacturer standard in order to achieve maximum reliability, cost effective repair and customer satisfaction. Applicants must also be physically fit as this role also involves the lifting and delivery of equipment which you must be able to and happy to do.

Experience of the repair, maintenance and installation of Konica or Develop photocopier machines would be highly desirable along with you also having a steady employment history. Experience in networking would also be desirable although this is not entirely essential. If you do not have Konica / Develop experience then Utax or Kyocera experience or of some other manufacturers devices might possibly also be suitable and depending on the rest of your career history as a Photocopier Engineer.

You would be joining a very successful company in a job role where you would always be kept very busy. As well as photocopier and print devices, they are also involved in other forms of IT technology that you would gain great further skills, experience and potential qualifications in as well.

The starting salary for this position is between £20,000 - £25,000 depending on skills, experience and knowledge, and a company van, fuel card, tablet, phone, etc are also provided.

Applications will be treated with the strictest of confidence. If you feel that you meet the requirements for this role and would like to apply, please do so through the link provided. A well-written, detailed and fully up to date CV, along with a covering letter specific to this vacancy, would of course add significant weight to your application.

Please note that due to application levels and the specific requirements for this position, only the most suitable applicants can normally be contacted for further progression. Please refer to our website for details of how your information may be held.

Photocopier Technician

Up to £25,000 DOE

We are looking for an experienced Photocopier Engineer for a role covering primarily Central Scotland but also other parts of Scotland as well as and when required. Applicants will ideally live in, around or between Edinburgh & Glasgow.

Our client is looking for an experienced Photocopier Technician to ensure that all Copiers, Printers and Multi-Functional Devices are serviced, repaired and installed at client premises to both company and manufacturer standard in order to achieve maximum reliability, cost effective repair and customer satisfaction. Applicants must also be physically fit as this role also involves the lifting and delivery of equipment which you must be able to and happy to do.

Experience of the repair, maintenance and installation of Konica or Develop photocopier machines would be highly desirable along with you also having a steady employment history. Experience in networking would also be desirable although this is not entirely essential. If you do not have Konica / Develop experience then Utax or Kyocera experience or of some other manufacturers devices might possibly also be suitable and depending on the rest of your career history as a Photocopier Engineer.

You would be joining a very successful company in a job role where you would always be kept very busy. As well as photocopier and print devices, they are also involved in other forms of IT technology that you would gain great further skills, experience and potential qualifications in as well.

The starting salary for this position is between £20,000 - £25,000 depending on skills, experience and knowledge, and a company van, fuel card, tablet, phone, etc are also provided.

Applications will be treated with the strictest of confidence. If you feel that you meet the requirements for this role and would like to apply, please do so through the link provided. A well-written, detailed and fully up to date CV, along with a covering letter specific to this vacancy, would of course add significant weight to your application.

Please note that due to application levels and the specific requirements for this position, only the most suitable applicants can normally be contacted for further progression. Please refer to our website for details of how your information may be held.