Newcastle Strategic Solutions is the UK’s leading savings management platform and one of the North East’s most established and successful FinTechs! We provide savings management and technology services for new challenger banks and established providers across the UK. Our work has earned us an enviable reputation in the market as the best at what we do.

The ever-growing Digital and IT teams are a friendly and fast-paced place to work. Whilst playing a key role in delivery of the overarching IT and Digital strategies, the User Researcher discipline is integral within our multi-disciplinary Digital team. We are investing in an innovative, creative, customer centred UX practise, in which challenging the boundaries is essential.

The role includes:

• Accountability for designing and conducting effective research, with the ability to understand the best methods to test new and existing features with end users
• Focus not only on quantitative research, but also on the exploration of behaviours, motivations, needs and pain points of the end users
• Working closely with the User Experience Designers and Product Owner to ensure the experience evolves and adapts over the product’s lifecycle based on insight from the market and user base
• Working closely with the User Experience designer to provide meaningful outcomes which inform initial concepts, user experience design and ultimately the continuous improvement of the journeys

What you will bring to the role:

• A genuine passion for and expertise in a variety of research methods and Digital environments
• A strong advocacy of the end user and customer base with confidence in conducting high quality and effectively designed research.
• The ability to develop a strong understanding for our client bse and their customers
• The ability to conduct effective and adaptable research, identifying key trends and themes throughout
• A variety of research methods with a broad end user base
• Confidence when explaining and presenting the rationale behind research methodologies and outcomes
• Ensuring excellent communication of findings and analysis, with confident visual and verbal presentation supported by a great understanding of user-centred design
• You will have the ability to challenge effectively and constructively, whilst driving research best practise
• Excellent observational skills, be an excellent communicator, innovative and self-motived, with a positive approach to team work

What’s in it for you?

As well as joining a great team within a truly local organisation our colleagues also benefit from;

• A minimum of 25 days holiday per annum which rises with length of service up to 30 days per annum + bank holidays
• Corporate pension scheme
• Life assurance
• Corporate bonus scheme
• Free gym access
• Great transport links with discounted travel
• Buying holidays policy
• Staff offers and access to staff association offering discounts for local trips, events & services
• Volunteering Days

To apply for this role please ensure you register on the Newcastle Building Society careers page, which you will be directed to by clicking 'apply now’ on this page.

Newcastle Strategic Solutions is the UK’s leading savings management platform and one of the North East’s most established and successful FinTechs! We provide savings management and technology services for new challenger banks and established providers across the UK. Our work has earned us an enviable reputation in the market as the best at what we do.

The ever-growing Digital and IT teams are a friendly and fast-paced place to work. Whilst playing a key role in delivery of the overarching IT and Digital strategies, the User Researcher discipline is integral within our multi-disciplinary Digital team. We are investing in an innovative, creative, customer centred UX practise, in which challenging the boundaries is essential.

The role includes:

• Accountability for designing and conducting effective research, with the ability to understand the best methods to test new and existing features with end users
• Focus not only on quantitative research, but also on the exploration of behaviours, motivations, needs and pain points of the end users
• Working closely with the User Experience Designers and Product Owner to ensure the experience evolves and adapts over the product’s lifecycle based on insight from the market and user base
• Working closely with the User Experience designer to provide meaningful outcomes which inform initial concepts, user experience design and ultimately the continuous improvement of the journeys

What you will bring to the role:

• A genuine passion for and expertise in a variety of research methods and Digital environments
• A strong advocacy of the end user and customer base with confidence in conducting high quality and effectively designed research.
• The ability to develop a strong understanding for our client bse and their customers
• The ability to conduct effective and adaptable research, identifying key trends and themes throughout
• A variety of research methods with a broad end user base
• Confidence when explaining and presenting the rationale behind research methodologies and outcomes
• Ensuring excellent communication of findings and analysis, with confident visual and verbal presentation supported by a great understanding of user-centred design
• You will have the ability to challenge effectively and constructively, whilst driving research best practise
• Excellent observational skills, be an excellent communicator, innovative and self-motived, with a positive approach to team work

What’s in it for you?

As well as joining a great team within a truly local organisation our colleagues also benefit from;

• A minimum of 25 days holiday per annum which rises with length of service up to 30 days per annum + bank holidays
• Corporate pension scheme
• Life assurance
• Corporate bonus scheme
• Free gym access
• Great transport links with discounted travel
• Buying holidays policy
• Staff offers and access to staff association offering discounts for local trips, events & services
• Volunteering Days

To apply for this role please ensure you register on the Newcastle Building Society careers page, which you will be directed to by clicking 'apply now’ on this page.

Thames Valley Police are recruiting for four Data Quality Officers to join the team at the Kidlington HQ. 

Within the role you will research, review, audit and monitor information held on Niche Records Management System in compliance with MoPI and Quality Assurance Framework.

You will ideally have:

• Knowledge of policing and police systems.
• Good standard of education with good standard of literacy and numeracy.
• Data inputting experience and high level of computer literacy.
• Research, problem solving and analytical skills.
• Team working and ability to build good working relationships with other departments.

This role will go on till February 2021 paying £11.78 for the first three months and £12.53 after that. It is on a full time basis

Please note that all roles with TVP are subject to vetting. 

Thames Valley Police are recruiting for four Data Quality Officers to join the team at the Kidlington HQ. 

Within the role you will research, review, audit and monitor information held on Niche Records Management System in compliance with MoPI and Quality Assurance Framework.

You will ideally have:

• Knowledge of policing and police systems.
• Good standard of education with good standard of literacy and numeracy.
• Data inputting experience and high level of computer literacy.
• Research, problem solving and analytical skills.
• Team working and ability to build good working relationships with other departments.

This role will go on till February 2021 paying £11.78 for the first three months and £12.53 after that. It is on a full time basis

Please note that all roles with TVP are subject to vetting. 

Hemmersbach provides IT services globally. With over 4,000 permanent colleagues in more than 40 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services and financing into a single contract with a fee per device.

Onsite Support Engineer

Location: Swindon/Malmesbury

Hemmersbach provide the support services needed by many of the world’s largest organisations. As part of broader, yet highly committed support team, you will work directly onsite to provide dedicated and focused support services for deskside and print. You are fully supported by your Service Delivery Manager, your Team Leader and of course, your colleagues in every aspect of your work with the client.

You will be encounter a variety of tickets throughout the day as you attend the walk-up bar, addressing each one sympathetically, pragmatically and above all, with a strong sense of customer service. You will pride yourself on leaving each ticket not only resolved, but with a smile on the user’s face - a job well done.

This is a role where you will have direct influence on people’s day-to-day working life. With nothing more frustrating than a computer or a printer not working, you will be very person that makes things happen, working directly with the users in a highly rewarding way.

What we look for:

• Previous experience in the delivery of IT support services, ideally used to resolving problems sitting with the user.
• A friendly, engaging and professional demeanor as a primary "face" of Hemmersbach.
• Comfortable in a number of deskside technologies, ranging from Operating Systems, to Office, from Active Directory to Exchange.
• Confidence in addressing break/fix issues - Typically supporting PCs, Printers and MFP
• Above, it is a willingness to take on the challenge of resolving a problem, sometimes facing technologies for the 1st time, taking a pride in a job well done and becoming a "safe-pair-of-hands", keeping our client’s technology estate running smoothly.
• Any Apple OSX, IoS and Mac experience would be desirable but certainly not essential.
• Due to the varied nature of the role, it may be subject to enhanced referencing or vetting.

Your benefits:

• A highly regarded team member within an exponentially growing international company
• Variety: exciting projects and challenges daily and with autonomy
• Team Spirit: strong team spirit and a great working atmosphere in a friendly team
• Openness: Direct and informal communication even at management level
• Career Opportunities: Great possibilities for professional, personal and language training
• Initial Help: buddy programme to help you get started, a welcome pack included
• A support package that includes: pension, medical cash plan, as well as additional co-funded benefits.

Would you like to join our team?

Please send your CV, together with your availability to interview and salary expectations.

Hemmersbach provides IT services globally. With over 4,000 permanent colleagues in more than 40 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services and financing into a single contract with a fee per device.

Onsite Support Engineer

Location: Swindon/Malmesbury

Hemmersbach provide the support services needed by many of the world’s largest organisations. As part of broader, yet highly committed support team, you will work directly onsite to provide dedicated and focused support services for deskside and print. You are fully supported by your Service Delivery Manager, your Team Leader and of course, your colleagues in every aspect of your work with the client.

You will be encounter a variety of tickets throughout the day as you attend the walk-up bar, addressing each one sympathetically, pragmatically and above all, with a strong sense of customer service. You will pride yourself on leaving each ticket not only resolved, but with a smile on the user’s face - a job well done.

This is a role where you will have direct influence on people’s day-to-day working life. With nothing more frustrating than a computer or a printer not working, you will be very person that makes things happen, working directly with the users in a highly rewarding way.

What we look for:

• Previous experience in the delivery of IT support services, ideally used to resolving problems sitting with the user.
• A friendly, engaging and professional demeanor as a primary "face" of Hemmersbach.
• Comfortable in a number of deskside technologies, ranging from Operating Systems, to Office, from Active Directory to Exchange.
• Confidence in addressing break/fix issues - Typically supporting PCs, Printers and MFP
• Above, it is a willingness to take on the challenge of resolving a problem, sometimes facing technologies for the 1st time, taking a pride in a job well done and becoming a "safe-pair-of-hands", keeping our client’s technology estate running smoothly.
• Any Apple OSX, IoS and Mac experience would be desirable but certainly not essential.
• Due to the varied nature of the role, it may be subject to enhanced referencing or vetting.

Your benefits:

• A highly regarded team member within an exponentially growing international company
• Variety: exciting projects and challenges daily and with autonomy
• Team Spirit: strong team spirit and a great working atmosphere in a friendly team
• Openness: Direct and informal communication even at management level
• Career Opportunities: Great possibilities for professional, personal and language training
• Initial Help: buddy programme to help you get started, a welcome pack included
• A support package that includes: pension, medical cash plan, as well as additional co-funded benefits.

Would you like to join our team?

Please send your CV, together with your availability to interview and salary expectations.

1st Line IT Support Engineer - High Wycombe - £28K
£24K - £28K depending on experience + Excellent Training

Due to unprecedented growth within the last 5 years, my client, a leading Real Estate company in High Wycombe, are looking for a 1st Line Support Engineer to come onboard ASAP. This position is ideal for an aspiring engineer looking to kickstart their career in IT within a fast-growing company.

There are excellent opportunities for progression due to the expansion that the company is planning over the next few years. Once you are in the sky is the limit! On top of that they provide excellent training, including a training plan and resources to assist you in becoming Microsoft accredited.

Duties include;

* Troubleshooting a variety of hardware and software
* Logging and managing requests
* Be the first point of contact for customers both in person and remotely, logging and resolving calls using the set procedures.
* Escalating issues as and when necessary.
* Monitoring systems, performing repairs, upgrades, installations and other routine tasks.

This is a great company to work for, with many benefits. As well as the usual pension scheme and training opportunities, this is a close-knit team and there are many company events and team nights out once you join. My client really values their staff which is shown by the excellent retention rate and long-standing tenure of the current employees.

Some of the infrastructure they currently work with includes:

* Windows Server 2012-2019
* Office 365
* Exchange
* VMWare
* Hyper-V
* Azure
* AWS

This job will suit those starting out in their IT career, with 1-2 years' experience, who are driven by learning and expanding upon their technical skill set. If you are looking to get involved in one of the top IT Solutions Provider businesses in London and help drive both yourself and the business forward, please don't delay and send through your CV today.

1st Line IT Support Engineer - High Wycombe - £28K
£24K - £28K depending on experience + Excellent Training

Due to unprecedented growth within the last 5 years, my client, a leading Real Estate company in High Wycombe, are looking for a 1st Line Support Engineer to come onboard ASAP. This position is ideal for an aspiring engineer looking to kickstart their career in IT within a fast-growing company.

There are excellent opportunities for progression due to the expansion that the company is planning over the next few years. Once you are in the sky is the limit! On top of that they provide excellent training, including a training plan and resources to assist you in becoming Microsoft accredited.

Duties include;

* Troubleshooting a variety of hardware and software
* Logging and managing requests
* Be the first point of contact for customers both in person and remotely, logging and resolving calls using the set procedures.
* Escalating issues as and when necessary.
* Monitoring systems, performing repairs, upgrades, installations and other routine tasks.

This is a great company to work for, with many benefits. As well as the usual pension scheme and training opportunities, this is a close-knit team and there are many company events and team nights out once you join. My client really values their staff which is shown by the excellent retention rate and long-standing tenure of the current employees.

Some of the infrastructure they currently work with includes:

* Windows Server 2012-2019
* Office 365
* Exchange
* VMWare
* Hyper-V
* Azure
* AWS

This job will suit those starting out in their IT career, with 1-2 years' experience, who are driven by learning and expanding upon their technical skill set. If you are looking to get involved in one of the top IT Solutions Provider businesses in London and help drive both yourself and the business forward, please don't delay and send through your CV today.

Field Engineer to do basic networking for an events Company in Hereford / Shropshire way.

The Field Engineer will have the following networking skills;

• Good Layer 2 knowledge - Cat-5 cabling & Fibre PoE Power over Ethernet
• Group IP knowledge, including Subnets, ROuting and VLANS
• OS knowlege of Linux / Windows
• PTP and PTMP wireless a plus
• Telecoms knowledge including xDSL, Fibre or ISDN

There will be work over the weekends though all transport, accomodation and food etc is paid for and you get to go to some great events for free, including some of the biggest Music events.

Salary £24,000 - £26000 - Package to £30,000

Please forward your CV urgently..

Field Engineer to do basic networking for an events Company in Hereford / Shropshire way.

The Field Engineer will have the following networking skills;

• Good Layer 2 knowledge - Cat-5 cabling & Fibre PoE Power over Ethernet
• Group IP knowledge, including Subnets, ROuting and VLANS
• OS knowlege of Linux / Windows
• PTP and PTMP wireless a plus
• Telecoms knowledge including xDSL, Fibre or ISDN

There will be work over the weekends though all transport, accomodation and food etc is paid for and you get to go to some great events for free, including some of the biggest Music events.

Salary £24,000 - £26000 - Package to £30,000

Please forward your CV urgently..