SAP CRM/SD Consultant

Location:  Cambridge, GB

Category:  IT

Contract: Full-time, Permanent

Salary: £33,000 - £46,400

What it’s about 

The SAP Centre of Excellence is made up of experienced SAP Professionals, providing support for examination processing and associated activities. We are looking for an SAP CRM/SD Consultant to join the in-house SAP Centre of Excellence. As an SAP CRM/SD consultant, you will deliver analytically informed solutions which help the business streams tackle complex business issues and achieve their goals. You will be expected to support projects where the need arises, deliver business as usual enhancements and provide 3rd line support. The successful applicant will have proven configuration experience together with a capability to define solutions for enhancements through functional specifications and assist with the creation and execution of test cases, all the while delivering high quality customer service.

What you’ll be doing 

• Configuration and implementation of SAP SD and CRM including providing functional expertise, hands on delivery, customisation and general guidance on SAP.

• Providing 3rd level support for CRM/SD and associated interfaces and reports.
• Support, analyse and resolve cross-functional incidents and service requests drawing on a proven background of standard SAP CRM/SD functionality, understanding/experience of SD integration with other modules (MM, FI, PS) and wider SAP functionality (BPM, PI, ABAP, BW, BPM).
• Understanding complex and variable business requirements and where appropriate challenging them and communicating to a range of stakeholders.
• Liaising with business representatives and Centre of Excellence colleagues to design appropriate solutions.
• Hands-on configuration and customisation.
• Root cause analysis of problem records.
• Development of functional specifications and test strategies.
• Ensuring compliance to existing, and development of required data and reporting standards.
• Keeping abreast of SAP releases, enhancements/new functionality and perform application research.

What we’re looking for

• Proven hands on configuration and customisation experience in CRM/SD ideally with both a project and support background.
• Good experience in and knowledge of design and testing in core CRM/SD.
• Excellent communication skills (written, oral and presentation).
• Interfaces/integration with non-SAP systems.
• Integration with other modules of SAP (FI/PS/MM/SD etc).
• Process frameworks such as ITIL.
• Working in a user-facing support role.
• Delivering business change and process improvement initiatives through SAP.
• Transforming business requirements into solution designs.
• Demonstrated track record of self-discipline, delivery and stakeholder management.

You will ideally have been involved in at least one full life cycle SAP CRM/SD implementation projects.  You will also possess detailed knowledge of ECC 6. The successful candidate will be able to demonstrate drive and enthusiasm alongside a pragmatic and flexible approach. You will have excellent analytical and problem solving skills and be used to working to deadlines.

This is an excellent opportunity to join a market leader and be rewarded with valuable learning opportunities, a competitive salary and benefits. You will also gain exposure to exciting new technologies in the SAP space.

Benefits
In addition to a competitive salary, we offer a comprehensive package of benefits to help with your life both inside and outside of work:
 

• Generous contributory pension
• 28 days annual leave, plus bank holidays 
• Annual performance related bonus and increases (discretionary) 
• Enhanced maternity/paternity pay 

• Employee discount and cash back scheme at 2,500 retailers 
• Cycle scheme 
• Season Ticket Loan
• Subsidised staff restaurants
• Support for professional qualifications
• Discounted access to the University of Cambridge Sport Centre, along with various other local gyms.

Who we are

Cambridge Assessment is Europe's largest assessment group, incorporating three major awarding bodies. It plays a leading role in researching, developing and delivering assessment to eight million candidates in 170 countries every year. The Group is a department of the University of Cambridge and a not-for-profit organisation. 

We know that diversity of thinking, backgrounds and approaches lead to innovation and create an atmosphere where everyone’s contribution is valued. As well as wanting to create diverse teams, we also value diversity in the way our people approach their work. Work/life balance is important to us at Cambridge Assessment and we offer our colleagues a range of flexible working options according to the needs of the business and the individual, so please let us know of any flexible working requirements when applying and we can see how we can support you.

The closing date for receipt of applications is 22/03/2020 and interviews will be held following the closing date.

If you’re successful at interview stage we will ask you to undergo background screening (carried out by Credence Background Screening Ltd), to ensure that all information provided to us is accurate. We wish you all the very best with your application.

CAMBRIDGE ASSESSMENT IS AN EQUAL OPPORTUNITIES EMPLOYER

Click 'Apply' below for further information and to download an application pack. 

SAP CRM/SD Consultant

Location:  Cambridge, GB

Category:  IT

Contract: Full-time, Permanent

Salary: £33,000 - £46,400

What it’s about 

The SAP Centre of Excellence is made up of experienced SAP Professionals, providing support for examination processing and associated activities. We are looking for an SAP CRM/SD Consultant to join the in-house SAP Centre of Excellence. As an SAP CRM/SD consultant, you will deliver analytically informed solutions which help the business streams tackle complex business issues and achieve their goals. You will be expected to support projects where the need arises, deliver business as usual enhancements and provide 3rd line support. The successful applicant will have proven configuration experience together with a capability to define solutions for enhancements through functional specifications and assist with the creation and execution of test cases, all the while delivering high quality customer service.

What you’ll be doing 

• Configuration and implementation of SAP SD and CRM including providing functional expertise, hands on delivery, customisation and general guidance on SAP.

• Providing 3rd level support for CRM/SD and associated interfaces and reports.
• Support, analyse and resolve cross-functional incidents and service requests drawing on a proven background of standard SAP CRM/SD functionality, understanding/experience of SD integration with other modules (MM, FI, PS) and wider SAP functionality (BPM, PI, ABAP, BW, BPM).
• Understanding complex and variable business requirements and where appropriate challenging them and communicating to a range of stakeholders.
• Liaising with business representatives and Centre of Excellence colleagues to design appropriate solutions.
• Hands-on configuration and customisation.
• Root cause analysis of problem records.
• Development of functional specifications and test strategies.
• Ensuring compliance to existing, and development of required data and reporting standards.
• Keeping abreast of SAP releases, enhancements/new functionality and perform application research.

What we’re looking for

• Proven hands on configuration and customisation experience in CRM/SD ideally with both a project and support background.
• Good experience in and knowledge of design and testing in core CRM/SD.
• Excellent communication skills (written, oral and presentation).
• Interfaces/integration with non-SAP systems.
• Integration with other modules of SAP (FI/PS/MM/SD etc).
• Process frameworks such as ITIL.
• Working in a user-facing support role.
• Delivering business change and process improvement initiatives through SAP.
• Transforming business requirements into solution designs.
• Demonstrated track record of self-discipline, delivery and stakeholder management.

You will ideally have been involved in at least one full life cycle SAP CRM/SD implementation projects.  You will also possess detailed knowledge of ECC 6. The successful candidate will be able to demonstrate drive and enthusiasm alongside a pragmatic and flexible approach. You will have excellent analytical and problem solving skills and be used to working to deadlines.

This is an excellent opportunity to join a market leader and be rewarded with valuable learning opportunities, a competitive salary and benefits. You will also gain exposure to exciting new technologies in the SAP space.

Benefits
In addition to a competitive salary, we offer a comprehensive package of benefits to help with your life both inside and outside of work:
 

• Generous contributory pension
• 28 days annual leave, plus bank holidays 
• Annual performance related bonus and increases (discretionary) 
• Enhanced maternity/paternity pay 

• Employee discount and cash back scheme at 2,500 retailers 
• Cycle scheme 
• Season Ticket Loan
• Subsidised staff restaurants
• Support for professional qualifications
• Discounted access to the University of Cambridge Sport Centre, along with various other local gyms.

Who we are

Cambridge Assessment is Europe's largest assessment group, incorporating three major awarding bodies. It plays a leading role in researching, developing and delivering assessment to eight million candidates in 170 countries every year. The Group is a department of the University of Cambridge and a not-for-profit organisation. 

We know that diversity of thinking, backgrounds and approaches lead to innovation and create an atmosphere where everyone’s contribution is valued. As well as wanting to create diverse teams, we also value diversity in the way our people approach their work. Work/life balance is important to us at Cambridge Assessment and we offer our colleagues a range of flexible working options according to the needs of the business and the individual, so please let us know of any flexible working requirements when applying and we can see how we can support you.

The closing date for receipt of applications is 22/03/2020 and interviews will be held following the closing date.

If you’re successful at interview stage we will ask you to undergo background screening (carried out by Credence Background Screening Ltd), to ensure that all information provided to us is accurate. We wish you all the very best with your application.

CAMBRIDGE ASSESSMENT IS AN EQUAL OPPORTUNITIES EMPLOYER

Click 'Apply' below for further information and to download an application pack. 

Infrastructure Team Lead

Location:  Cambridge, GB

Category:  IT

Contract: Full-time, Permanent

Salary: £48,000 - £67,800

We are currently looking for an experienced Infrastructure Team Leader to lead a team of high performing engineers in the support, provision and management of Cambridge Assessment’s Public Cloud, virtualisation, storage, backup and VDI infrastructure.

What you will be doing:

• Leading a dynamic and highly experienced team of infrastructure engineers including line management, day-to-day guidance, goal setting, career progression and support
• Developing a team road map for the continued improvement of services provided
• Managing the support provision of virtualisation, storage and backup technologies
• Acting as a Technical Lead for Public Cloud (AWS and Azure), providing advice and guidance to other IT teams in the evaluation and selection of Public Cloud solutions and governance and management of the Public Cloud accounts
• Monitoring Public Cloud monthly spend and identifying opportunities for cost optimisation
• Developing policies, procedures and standards for the team’s technologies
• Providing expert advice to Senior Management on technical capabilities of infrastructure technologies
• Handling escalations from customers and senior management with urgency, openness and clarity
• Providing technical support by resolving incidents, problems and service requests.
• Participating in and leading projects to implement new technologies 
• Gaining experience in the latest on-premises and public cloud technologies in a large scale environment

What we’re looking for:

• Proven technical team lead experience
• Primary skillset in Public Cloud and on-premise infrastructure technologies
• Ability to organise team deliverables, manage stakeholder expectation and motivate the team to achieve the goals.
• Confident communicator in business and technical environments.
• Comfortable challenging assumptions and finding creative solutions to problems.
• Awareness and experience of networking, Windows and Linux would desirable.

Business Technology Services continually seeks to deliver customer-focused services that meet the demands of the business and their customers. We take an 'always on' approach to make our services available to users at all times.

Who we are 

Cambridge Assessment is Europe's largest assessment group, incorporating three major awarding bodies. It plays a leading role in researching, developing and delivering assessment to eight million candidates in 170 countries every year. The Group is a department of the University of Cambridge and a not-for-profit organisation. This is an excellent opportunity to join a market leader and be rewarded with valuable learning opportunities, a competitive salary and benefits.

Benefits:

In addition to a competitive salary, we offer a comprehensive package of benefits to help with your life both inside and outside of work:

• Generous contributory pension
• 28 days annual leave, plus bank holidays
• Annual salary review and discretionary company bonus 
• Enhanced maternity/paternity pay and childcare voucher scheme
• Employee discount and cash back scheme at 1,200 retailers
• Cycle scheme
• Subsidised canteens

We know that diversity of thinking, backgrounds and approaches lead to innovation and create an atmosphere where everyone’s contribution is valued. As well as wanting to create diverse teams, we also value diversity in the way our people approach their work. Work/life balance is important to us at Cambridge Assessment and we offer our colleagues a range of flexible working options according to the needs of the business and the individual, so please let us know of any flexible working requirements when applying and we can see how we can support you.

The closing date for receipt of applications is 31/03/2020 and interviews will be held throughout the period the advert is live.

If you’re successful at interview stage we will ask you to undergo background screening (carried out by Credence Background Screening Ltd), to ensure that all information provided to us is accurate. We wish you all the very best with your application.

CAMBRIDGE ASSESSMENT IS AN EQUAL OPPORTUNITIES EMPLOYER

Click 'Apply' below for further information and to download an application pack. 

Infrastructure Team Lead

Location:  Cambridge, GB

Category:  IT

Contract: Full-time, Permanent

Salary: £48,000 - £67,800

We are currently looking for an experienced Infrastructure Team Leader to lead a team of high performing engineers in the support, provision and management of Cambridge Assessment’s Public Cloud, virtualisation, storage, backup and VDI infrastructure.

What you will be doing:

• Leading a dynamic and highly experienced team of infrastructure engineers including line management, day-to-day guidance, goal setting, career progression and support
• Developing a team road map for the continued improvement of services provided
• Managing the support provision of virtualisation, storage and backup technologies
• Acting as a Technical Lead for Public Cloud (AWS and Azure), providing advice and guidance to other IT teams in the evaluation and selection of Public Cloud solutions and governance and management of the Public Cloud accounts
• Monitoring Public Cloud monthly spend and identifying opportunities for cost optimisation
• Developing policies, procedures and standards for the team’s technologies
• Providing expert advice to Senior Management on technical capabilities of infrastructure technologies
• Handling escalations from customers and senior management with urgency, openness and clarity
• Providing technical support by resolving incidents, problems and service requests.
• Participating in and leading projects to implement new technologies 
• Gaining experience in the latest on-premises and public cloud technologies in a large scale environment

What we’re looking for:

• Proven technical team lead experience
• Primary skillset in Public Cloud and on-premise infrastructure technologies
• Ability to organise team deliverables, manage stakeholder expectation and motivate the team to achieve the goals.
• Confident communicator in business and technical environments.
• Comfortable challenging assumptions and finding creative solutions to problems.
• Awareness and experience of networking, Windows and Linux would desirable.

Business Technology Services continually seeks to deliver customer-focused services that meet the demands of the business and their customers. We take an 'always on' approach to make our services available to users at all times.

Who we are 

Cambridge Assessment is Europe's largest assessment group, incorporating three major awarding bodies. It plays a leading role in researching, developing and delivering assessment to eight million candidates in 170 countries every year. The Group is a department of the University of Cambridge and a not-for-profit organisation. This is an excellent opportunity to join a market leader and be rewarded with valuable learning opportunities, a competitive salary and benefits.

Benefits:

In addition to a competitive salary, we offer a comprehensive package of benefits to help with your life both inside and outside of work:

• Generous contributory pension
• 28 days annual leave, plus bank holidays
• Annual salary review and discretionary company bonus 
• Enhanced maternity/paternity pay and childcare voucher scheme
• Employee discount and cash back scheme at 1,200 retailers
• Cycle scheme
• Subsidised canteens

We know that diversity of thinking, backgrounds and approaches lead to innovation and create an atmosphere where everyone’s contribution is valued. As well as wanting to create diverse teams, we also value diversity in the way our people approach their work. Work/life balance is important to us at Cambridge Assessment and we offer our colleagues a range of flexible working options according to the needs of the business and the individual, so please let us know of any flexible working requirements when applying and we can see how we can support you.

The closing date for receipt of applications is 31/03/2020 and interviews will be held throughout the period the advert is live.

If you’re successful at interview stage we will ask you to undergo background screening (carried out by Credence Background Screening Ltd), to ensure that all information provided to us is accurate. We wish you all the very best with your application.

CAMBRIDGE ASSESSMENT IS AN EQUAL OPPORTUNITIES EMPLOYER

Click 'Apply' below for further information and to download an application pack. 

Client Success Executive

DESCRIPTION

Salary £22,000 to £24,000 DoE

Law Business Research is an award-winning global provider of legal content and business intelligence for the legal and intellectual property markets. We create essential and unique information for our subscribers, who are drawn from over 100 countries around the world, via our global brands. With a strong platform for international growth and a reputation for creating outstanding content, we can offer individuals an intellectually stimulating work environment that puts global legal and intellectual property issues at the heart of our business.

We are looking for a Client Success Executive to provide professional and ongoing support to top tier international clients. Delivering excellent customer service is key in retention rates and renewals for our products. You’ll also be working with our Account Managers and Business Development team to improve our renewal rates by volume and value.

What you would be doing:

• Supporting the Client Services team by responding to client queries, gaining feedback to assist with product development
• Responsible for delivering high-quality client training programs
• Management and delivery of the product’s reporting for the client
• Update the group CRM system to capture accurate information
• Develop a good understanding of the key markets we operate in
• What we are looking for:
• At least 1 year’s Client Services or Junior Account Management experience, ideally within a professional environment
• Ability to upsell into clients through strong customer services
• Excellent verbal and written communication skill
• Strong relationship building and negotiation skills
• Solid telephone manner
• Ability to provide product training to clients

REQUIREMENTS

In return we can offer you a rewarding career with personal and professional development in addition to a competitive salary with an excellent benefits package:

• 25 days holiday
• Private healthcare
• Cycle to Work scheme
• Season ticket loan
• Gym membership
• Pension

To apply, please send your CV and cover letter explaining why you are suitable for this role via the link below. We look forward to receiving your application.

We support a diverse workforce and inclusive workplace, and welcome applications from different backgrounds.

Client Success Executive

DESCRIPTION

Salary £22,000 to £24,000 DoE

Law Business Research is an award-winning global provider of legal content and business intelligence for the legal and intellectual property markets. We create essential and unique information for our subscribers, who are drawn from over 100 countries around the world, via our global brands. With a strong platform for international growth and a reputation for creating outstanding content, we can offer individuals an intellectually stimulating work environment that puts global legal and intellectual property issues at the heart of our business.

We are looking for a Client Success Executive to provide professional and ongoing support to top tier international clients. Delivering excellent customer service is key in retention rates and renewals for our products. You’ll also be working with our Account Managers and Business Development team to improve our renewal rates by volume and value.

What you would be doing:

• Supporting the Client Services team by responding to client queries, gaining feedback to assist with product development
• Responsible for delivering high-quality client training programs
• Management and delivery of the product’s reporting for the client
• Update the group CRM system to capture accurate information
• Develop a good understanding of the key markets we operate in
• What we are looking for:
• At least 1 year’s Client Services or Junior Account Management experience, ideally within a professional environment
• Ability to upsell into clients through strong customer services
• Excellent verbal and written communication skill
• Strong relationship building and negotiation skills
• Solid telephone manner
• Ability to provide product training to clients

REQUIREMENTS

In return we can offer you a rewarding career with personal and professional development in addition to a competitive salary with an excellent benefits package:

• 25 days holiday
• Private healthcare
• Cycle to Work scheme
• Season ticket loan
• Gym membership
• Pension

To apply, please send your CV and cover letter explaining why you are suitable for this role via the link below. We look forward to receiving your application.

We support a diverse workforce and inclusive workplace, and welcome applications from different backgrounds.

ICT Operations Officer

Salary: £29,498 - £31,289 per annum (salary negotiable for an exceptional candidate)
Hours: 37 hours per week / Full time
Contract Type: Permanent
Location: Exeter

An exciting opportunity has arisen to join our customer focused, successful and professional ICT Team to provide a proactive and highly efficient ICT service. The role will require you to co-ordinate the ICT Operations team to support the college’s ICT infrastructure and systems.

Reporting to the ICT Manager, you will oversee the day to day management of the ICT operations function, and maintain the college’s core ICT infrastructure & systems, in accordance with service level agreements.

The ideal candidate will have recent experience of both Windows & Linux operating systems, managing VMWare and experience of Office 365 including Exchange, OneDrive, and Azure.

You will also have a good level of knowledge and understanding of a wide range of ICT technologies, including; voice and data LAN and WAN infrastructure, firewalls, backups, scripting, databases & web services. In addition, a current Microsoft, Linux or equivalent profession certification is essential for this role.

The successful candidate must have the ability to work under pressure to meet tight deadlines, have excellent communications skills, a calm, confident, positive and supportive manner, and the ability to priorities and organise workloads.

The role also attracts the following excellent benefits
• 28 days per annum holiday plus bank holidays (pro rata if part time)
• Christmas closure, in addition to annual holiday entitlement
• Cycle to work scheme which allows you to buy a new bike but spread the cost of it throughout the year
• Staff discounts including IT software, taxi fares, gym membership
• Staff development
• On site gym, H2B spa and @34 Restaurant
• Employee Assistance Programme

To apply for this post please visit our website

The closing date for receipt of completed applications is Sunday 29th March 2020 at midnight.

Successful applicants will be required to undertake an enhanced disclosure by the DBS.

We do not accept CVs; no agencies please.

Exeter College is committed to promoting equality of opportunity and access for all, irrespective of age, background, race, gender, religion, ability, disability or sexuality. We welcome applications for employment from the whole community.

ICT Operations Officer

Salary: £29,498 - £31,289 per annum (salary negotiable for an exceptional candidate)
Hours: 37 hours per week / Full time
Contract Type: Permanent
Location: Exeter

An exciting opportunity has arisen to join our customer focused, successful and professional ICT Team to provide a proactive and highly efficient ICT service. The role will require you to co-ordinate the ICT Operations team to support the college’s ICT infrastructure and systems.

Reporting to the ICT Manager, you will oversee the day to day management of the ICT operations function, and maintain the college’s core ICT infrastructure & systems, in accordance with service level agreements.

The ideal candidate will have recent experience of both Windows & Linux operating systems, managing VMWare and experience of Office 365 including Exchange, OneDrive, and Azure.

You will also have a good level of knowledge and understanding of a wide range of ICT technologies, including; voice and data LAN and WAN infrastructure, firewalls, backups, scripting, databases & web services. In addition, a current Microsoft, Linux or equivalent profession certification is essential for this role.

The successful candidate must have the ability to work under pressure to meet tight deadlines, have excellent communications skills, a calm, confident, positive and supportive manner, and the ability to priorities and organise workloads.

The role also attracts the following excellent benefits
• 28 days per annum holiday plus bank holidays (pro rata if part time)
• Christmas closure, in addition to annual holiday entitlement
• Cycle to work scheme which allows you to buy a new bike but spread the cost of it throughout the year
• Staff discounts including IT software, taxi fares, gym membership
• Staff development
• On site gym, H2B spa and @34 Restaurant
• Employee Assistance Programme

To apply for this post please visit our website

The closing date for receipt of completed applications is Sunday 29th March 2020 at midnight.

Successful applicants will be required to undertake an enhanced disclosure by the DBS.

We do not accept CVs; no agencies please.

Exeter College is committed to promoting equality of opportunity and access for all, irrespective of age, background, race, gender, religion, ability, disability or sexuality. We welcome applications for employment from the whole community.

We are working with a number of clients within the Thames Valley who are looking for C# .Net MVC SQL Developers to assist in designing, developing, delivering and supporting applications identified by the business and contribute to the continued improvement in these applications.

Key Activities:

Development of modern Microsoft ASP.net based websites and SQL databases, utilising C#, .NET Core, MVC, Web API, Razor Pages, JavaScript, Entity Framework.

Prior Experience:

C#, ASP.net (.NET Core, MVC, Web API, Razor Pages, Entity Framework) Azure Active Directory, SQL Server, Azure SQL, SharePoint Online

What our Clients offer :As a Software Developer, you’ll earn a highly competitive salary (to £90k) plus bonus and a comprehensive benefits package, including share schemes, exercise / sports allowance, pension contribution, generous holiday allowance, holiday and travel insurance and more!

Please CLEARLY state all relevant technology experience on your CV to stand the best chance of securing an interview.

Please send your CV to Victor Jones.  victor.jones@asq-tech.com

We are working with a number of clients within the Thames Valley who are looking for C# .Net MVC SQL Developers to assist in designing, developing, delivering and supporting applications identified by the business and contribute to the continued improvement in these applications.

Key Activities:

Development of modern Microsoft ASP.net based websites and SQL databases, utilising C#, .NET Core, MVC, Web API, Razor Pages, JavaScript, Entity Framework.

Prior Experience:

C#, ASP.net (.NET Core, MVC, Web API, Razor Pages, Entity Framework) Azure Active Directory, SQL Server, Azure SQL, SharePoint Online

What our Clients offer :As a Software Developer, you’ll earn a highly competitive salary (to £90k) plus bonus and a comprehensive benefits package, including share schemes, exercise / sports allowance, pension contribution, generous holiday allowance, holiday and travel insurance and more!

Please CLEARLY state all relevant technology experience on your CV to stand the best chance of securing an interview.

Please send your CV to Victor Jones.  victor.jones@asq-tech.com