keywords/skills

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  • Worthing
  • Salary negotiable
    • Permanent
  • 06 Mar 2020

Job Title: Digital Business Analyst

Retain No:

Indicative Grade (Range): O5 to O7

Business Unit: DCE - Channels Delivery Group

Location: Worthing

Working Pattern: Standard week 37.5 hours

Role Requirements:

As a Business Analyst, you work as part of an Agile Scrum Team, having responsibility for understanding user needs, working closely with our business partners, translating problems or requirements into user stories and defining acceptance criteria. Business Analysts are highly customer focussed and are responsible for building highly collaborative internal and external stakeholder relationships, supporting their scrum teams to achieve team goals. Analytical thinking, problem-solving and communication skills are core to effective business analysis.

Key Responsibilities:

  • contributes to scrum team activities to ensure delivery of team goals
  • responsible for building highly collaborative internal and external stakeholder relationships
  • lead in producing user stories and acceptance criteria
  • supports effective business analysis through analytical thinking, problem-solving and communication skills
  • contribute to sprint planning sessions, daily stand ups and retrospectives

lead, contribute and support use research activities

Technologies:

  • Knowledge of requirements capture methods and techniques, business systems and analysis, front end process, software development lifecycles and associated processes
  • Proficient in the use of requirements capturing methodology toolsets e.g. JIRA and Confluence and working with Agile approach using Scrum methodology.
  • Able to use data modelling techniques
  • Experience with Windows and MS Office Applications

Person Specification:

The applicant must be able to discuss and give examples of the following:

  • Strong experience in Requirements and Analysis on large scale and/or multi project environments
  • Data Capture and Analysis
  • Ability to build and maintain good client relationships
  • Flexible approach
  • Ability to work under own initiative
  • Ability to deal with conflict management
  • Strong decision making and judgement
  • Ability to influence others
  • Strong presentation skills
  • Attention to detail
  • Detailed understanding of Systems Lifecycles

Additional Information:

The role will be based in Worthing but some travel to other parts of England will be required to liaise with the HMRC customer.

  • Worthing
  • Salary negotiable
    • Permanent
  • 06 Mar 2020

Job Title: Digital Business Analyst

Retain No:

Indicative Grade (Range): O5 to O7

Business Unit: DCE - Channels Delivery Group

Location: Worthing

Working Pattern: Standard week 37.5 hours

Role Requirements:

As a Business Analyst, you work as part of an Agile Scrum Team, having responsibility for understanding user needs, working closely with our business partners, translating problems or requirements into user stories and defining acceptance criteria. Business Analysts are highly customer focussed and are responsible for building highly collaborative internal and external stakeholder relationships, supporting their scrum teams to achieve team goals. Analytical thinking, problem-solving and communication skills are core to effective business analysis.

Key Responsibilities:

  • contributes to scrum team activities to ensure delivery of team goals
  • responsible for building highly collaborative internal and external stakeholder relationships
  • lead in producing user stories and acceptance criteria
  • supports effective business analysis through analytical thinking, problem-solving and communication skills
  • contribute to sprint planning sessions, daily stand ups and retrospectives

lead, contribute and support use research activities

Technologies:

  • Knowledge of requirements capture methods and techniques, business systems and analysis, front end process, software development lifecycles and associated processes
  • Proficient in the use of requirements capturing methodology toolsets e.g. JIRA and Confluence and working with Agile approach using Scrum methodology.
  • Able to use data modelling techniques
  • Experience with Windows and MS Office Applications

Person Specification:

The applicant must be able to discuss and give examples of the following:

  • Strong experience in Requirements and Analysis on large scale and/or multi project environments
  • Data Capture and Analysis
  • Ability to build and maintain good client relationships
  • Flexible approach
  • Ability to work under own initiative
  • Ability to deal with conflict management
  • Strong decision making and judgement
  • Ability to influence others
  • Strong presentation skills
  • Attention to detail
  • Detailed understanding of Systems Lifecycles

Additional Information:

The role will be based in Worthing but some travel to other parts of England will be required to liaise with the HMRC customer.

  • Manchester
  • £42,000 - £67,000 per annum
    • Permanent
  • 06 Mar 2020

Salary: from £42,000 per annum.

Contract: Permanent / Full Time

Location: Manchester, Bristol, Harwellor London

We're looking for amazing people to help us drive a digital revolution for the benefit of society.

About you

We know that sometimes people can be put off applying for a job if they think they can't tick every box. But we realise the 'perfect candidate' doesn't exist. If you're excited about working for us and can do most of what we are looking for, go ahead and apply. You could be exactly what we need!

We're ideally looking for someone with:

  • Experience of formal technical project management methodologies (preferably Agile).
  • Experience of working within Higher and/or Further Education sector.
  • An ability to engage with appropriate staff in research councils, HE and FE and Skills sectors, including but not limited to institutional leaders, information service and research and teaching staff.
  • Expert statistical knowledge is not required, but the postholder will need the ability to understand general statistical concepts.
  • Experience of working with groups and individuals to understand their aims, needs, current position and other relevant information and offer tailored solutions.
  • Experience in working with groups and individuals to deliver technical and pedagogical information and develop skills.

About the role

The main purpose of this role is to provide expert technical advice, guidance and support to universities and colleges as they implement analytics services. This may include the delivery of on-site consultancy and training, online support and the development and delivery of consultancy support solutions.? The post holder will be also be expected to provide support to the institutions during the main rollout phase, acting as key contact, and holding regular meetings with institutional contacts.??

Responsibilities will include but will not be restricted to?elements such as the Provision of analytics consultancy services to colleges and universities.?providing support to colleges and universities during the on boarding, pilot, implementation and deployment of the services.?Actively promote knowledge, understanding and expertise on data analytics technology to discussions, forums, conferences, and workshops - promoting and developing Jisc's reputation for excellence in and understanding of data analytics.?

About us

We want a world where people learn, discover and thrive through access to technology. No matter who they are or where they live. We're a social enterprise, so every penny we create is reinvested in our core?purpose.?

We're a place where people make a difference to our members, feel valued and have fun. Our values are our guiding principles. They define how we work and help us to do what we do so well. Our values are pride, passion, pace, trust, and teamwork.

Why work at Jisc

We want to make sure our people have the flexibility they need to balance their personal lives and do well at work. So, we focus on outputs rather than presenteeism and are open to a whole range of ways of working including flexible hours and working from home.

We're always learning and developing. All our people have access to a huge variety of learning resources to help them achieve this.


Our benefits are great too:

  • We offer 25 days holiday (plus bank holidays and 3 days Christmas closure)
  • You have the option to join the generous USS pension scheme
  • We provide discounts on IT equipment, a cycle to work scheme and season ticket loans
  • We also offer generous parental leave arrangements, career breaks and volunteer leave

Location

This role can be based in Manchester, Bristol, Harwell or London.

Connecting with each other is a doddle, thanks to our technology, but getting face to face is something we value and find time for when we can, so you may need to travel on occasion. Our main offices are in Bristol, Harwell, London and Manchester.

Other stuff you need to know

At Jisc we celebrate diversity and know that it's critical for our success. We work hard to make sure were inclusive. So, if you are great at what you do and share our values, we want to hear from you.

If you need any adjustments made to the application or selection process so you can do your best, let us know. We will be happy to help.

We review CV's as we receive them and interview as soon as we receive good applications. We don't use closing dates. So, please apply as soon as possible to avoiding missing out on this role.

No agencies please

  • Manchester
  • £42,000 - £67,000 per annum
    • Permanent
  • 06 Mar 2020

Salary: from £42,000 per annum.

Contract: Permanent / Full Time

Location: Manchester, Bristol, Harwellor London

We're looking for amazing people to help us drive a digital revolution for the benefit of society.

About you

We know that sometimes people can be put off applying for a job if they think they can't tick every box. But we realise the 'perfect candidate' doesn't exist. If you're excited about working for us and can do most of what we are looking for, go ahead and apply. You could be exactly what we need!

We're ideally looking for someone with:

  • Experience of formal technical project management methodologies (preferably Agile).
  • Experience of working within Higher and/or Further Education sector.
  • An ability to engage with appropriate staff in research councils, HE and FE and Skills sectors, including but not limited to institutional leaders, information service and research and teaching staff.
  • Expert statistical knowledge is not required, but the postholder will need the ability to understand general statistical concepts.
  • Experience of working with groups and individuals to understand their aims, needs, current position and other relevant information and offer tailored solutions.
  • Experience in working with groups and individuals to deliver technical and pedagogical information and develop skills.

About the role

The main purpose of this role is to provide expert technical advice, guidance and support to universities and colleges as they implement analytics services. This may include the delivery of on-site consultancy and training, online support and the development and delivery of consultancy support solutions.? The post holder will be also be expected to provide support to the institutions during the main rollout phase, acting as key contact, and holding regular meetings with institutional contacts.??

Responsibilities will include but will not be restricted to?elements such as the Provision of analytics consultancy services to colleges and universities.?providing support to colleges and universities during the on boarding, pilot, implementation and deployment of the services.?Actively promote knowledge, understanding and expertise on data analytics technology to discussions, forums, conferences, and workshops - promoting and developing Jisc's reputation for excellence in and understanding of data analytics.?

About us

We want a world where people learn, discover and thrive through access to technology. No matter who they are or where they live. We're a social enterprise, so every penny we create is reinvested in our core?purpose.?

We're a place where people make a difference to our members, feel valued and have fun. Our values are our guiding principles. They define how we work and help us to do what we do so well. Our values are pride, passion, pace, trust, and teamwork.

Why work at Jisc

We want to make sure our people have the flexibility they need to balance their personal lives and do well at work. So, we focus on outputs rather than presenteeism and are open to a whole range of ways of working including flexible hours and working from home.

We're always learning and developing. All our people have access to a huge variety of learning resources to help them achieve this.


Our benefits are great too:

  • We offer 25 days holiday (plus bank holidays and 3 days Christmas closure)
  • You have the option to join the generous USS pension scheme
  • We provide discounts on IT equipment, a cycle to work scheme and season ticket loans
  • We also offer generous parental leave arrangements, career breaks and volunteer leave

Location

This role can be based in Manchester, Bristol, Harwell or London.

Connecting with each other is a doddle, thanks to our technology, but getting face to face is something we value and find time for when we can, so you may need to travel on occasion. Our main offices are in Bristol, Harwell, London and Manchester.

Other stuff you need to know

At Jisc we celebrate diversity and know that it's critical for our success. We work hard to make sure were inclusive. So, if you are great at what you do and share our values, we want to hear from you.

If you need any adjustments made to the application or selection process so you can do your best, let us know. We will be happy to help.

We review CV's as we receive them and interview as soon as we receive good applications. We don't use closing dates. So, please apply as soon as possible to avoiding missing out on this role.

No agencies please

  • London
  • £20.00 - £21.00 per hour
    • Contract
  • 06 Mar 2020

Job Title: Developer

Job Duration: 12+ Months

Job Location: Showdown Street, London

Job Description:

Develops knowledge of applications, vendors, program languages, databases, operating systems, etc.

Has awareness of data security, retention, and recovery issues.

Assists in the technical design and builds application components, tests and deploys code.

Writes robust and understandable code.

Debugging, amending and deploying updated code to appropriate environments.

Reviewing technical designs and specifications and contributing to effort estimates and schedules.

Primary Responsibilities:

Specific technical knowledge Solution design Develops to development standards, Code and query optimization, Testing new database features and implementing as appropriate.

Diagnosing and fixing production issues, SDLC and integration of 3rd party applications, support for

Database server Experience:

C#/.net development, Web API, Experience with Microsoft SQL Server 2014 or later, Bitbucket, GIT, Experience with Stored Procedures and good Transact-SQL skills.

Familiarity with Agile/Kanban methodology. knowledge of JavaScript, Jquery, HTML & XML, CSS, Json.

Exposure to TFS build and deploy and Azure/AWS a plus.

Degree in a technical discipline or related experience preferred with a minimum 1-2 years application development

  • London
  • £20.00 - £21.00 per hour
    • Contract
  • 06 Mar 2020

Job Title: Developer

Job Duration: 12+ Months

Job Location: Showdown Street, London

Job Description:

Develops knowledge of applications, vendors, program languages, databases, operating systems, etc.

Has awareness of data security, retention, and recovery issues.

Assists in the technical design and builds application components, tests and deploys code.

Writes robust and understandable code.

Debugging, amending and deploying updated code to appropriate environments.

Reviewing technical designs and specifications and contributing to effort estimates and schedules.

Primary Responsibilities:

Specific technical knowledge Solution design Develops to development standards, Code and query optimization, Testing new database features and implementing as appropriate.

Diagnosing and fixing production issues, SDLC and integration of 3rd party applications, support for

Database server Experience:

C#/.net development, Web API, Experience with Microsoft SQL Server 2014 or later, Bitbucket, GIT, Experience with Stored Procedures and good Transact-SQL skills.

Familiarity with Agile/Kanban methodology. knowledge of JavaScript, Jquery, HTML & XML, CSS, Json.

Exposure to TFS build and deploy and Azure/AWS a plus.

Degree in a technical discipline or related experience preferred with a minimum 1-2 years application development

  • London
  • £30000 per year
  • 06 Mar 2020

Everlink is on a mission to empower businesses with frictionless smart-device connectivity technology to create user experiences that feel like magic!

We are pioneering disruptive smart-device verification technology that harnesses the power of ultrasonic - creating instant interactions in proximity. Our launch product is an integratable SDK that businesses can use to create their own frictionless customer verification experiences.

Everlink is looking to recruit their first developer in the technology team and are seeking a creative, bright and fearless person with a drive to make a serious impact on a growing business. You will be working closely with the CTO and have real responsibilities that will make a change to the world around you.

 

About the role

We are looking for a talented developer to join our tech team - with core experience in Javascript development. You’ll be a fast learner and enjoy exploring and embracing the latest in cutting edge technologies.

You will play a crucial role in shaping our launch product, while continuously looking to the future to create the next technology iteration.

This role provides an opportunity to develop your skills and define your career, so if you are looking for a chance to pioneer ultrasonic technology and redefine frictionless user experience - then look no further!

 

Key responsibilities

  • Work with our tech team to complete our launch product
  • Evolving our launch product into a refined ‘plug-in and play’ product
  • Assist in specific client product alteration
  • Contribute to our future technologies and really push the limit of what ultrasonic technology can achieve!

 

You will have

  • Experience building JavaScript Libraries
  • Expertise in Vanilla JavaScript development, testing and deployment, with a full and in-depth understanding of NodeJS.
  • Willing to both learn from and mentor others, and seek continued improvement of both self and team.
  • A genuine curiosity about new technologies and exploring their practical applications.

 

You may have:

  • Experience with signal processing
  • Familiarity with server-side APIs.
  • Familiarity using issue/project tracking tools and source control.

 

Benefits

  • Competitive starting salary with rapid progression potential
  • Equity share options
  • An opportunity to quickly become a senior team member
  • A young, energetic and determined team-dynamic
  • An opportunity collaboratively create the company you want to be apart of
  • Friday drinks and social activities

 

Diversity promise

We believe that a great workplace is one that represents the open-modern world. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or your secret aversion to Game of Thrones. All you need is a passion and a desire to impact the world.

  • London
  • £30000 per year
  • 06 Mar 2020

Everlink is on a mission to empower businesses with frictionless smart-device connectivity technology to create user experiences that feel like magic!

We are pioneering disruptive smart-device verification technology that harnesses the power of ultrasonic - creating instant interactions in proximity. Our launch product is an integratable SDK that businesses can use to create their own frictionless customer verification experiences.

Everlink is looking to recruit their first developer in the technology team and are seeking a creative, bright and fearless person with a drive to make a serious impact on a growing business. You will be working closely with the CTO and have real responsibilities that will make a change to the world around you.

 

About the role

We are looking for a talented developer to join our tech team - with core experience in Javascript development. You’ll be a fast learner and enjoy exploring and embracing the latest in cutting edge technologies.

You will play a crucial role in shaping our launch product, while continuously looking to the future to create the next technology iteration.

This role provides an opportunity to develop your skills and define your career, so if you are looking for a chance to pioneer ultrasonic technology and redefine frictionless user experience - then look no further!

 

Key responsibilities

  • Work with our tech team to complete our launch product
  • Evolving our launch product into a refined ‘plug-in and play’ product
  • Assist in specific client product alteration
  • Contribute to our future technologies and really push the limit of what ultrasonic technology can achieve!

 

You will have

  • Experience building JavaScript Libraries
  • Expertise in Vanilla JavaScript development, testing and deployment, with a full and in-depth understanding of NodeJS.
  • Willing to both learn from and mentor others, and seek continued improvement of both self and team.
  • A genuine curiosity about new technologies and exploring their practical applications.

 

You may have:

  • Experience with signal processing
  • Familiarity with server-side APIs.
  • Familiarity using issue/project tracking tools and source control.

 

Benefits

  • Competitive starting salary with rapid progression potential
  • Equity share options
  • An opportunity to quickly become a senior team member
  • A young, energetic and determined team-dynamic
  • An opportunity collaboratively create the company you want to be apart of
  • Friday drinks and social activities

 

Diversity promise

We believe that a great workplace is one that represents the open-modern world. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or your secret aversion to Game of Thrones. All you need is a passion and a desire to impact the world.

  • London
  • £25000 - £35000 per year
  • 06 Mar 2020

The Company

Zamna is an award-winning VC backed software company, which was identified by IBM Security as a GDPR compliant Identity-as-a-Service for the aviation industry. It is a blockchain-based Identity Management Platform, which allows airlines to verify passenger identity prior to arriving at an airport. Our goal is to be the most successful company you’ve never heard of – invisibly facilitating passenger experiences such as seamless travel, allowing you to move through airports without your passport leaving your pocket and simply making queues a thing of the past.

Zamna software implementation is as frictionless as can be - with no new infrastructure needed for the airport or airline. Crucially, Zamna achieves better data validation and security by sharing no passenger personal data - in any form - with any 3rd parties. Our privacy-by-design architecture enshrines the principle that “the best way to keep data safe is not to have it at all”.

Zamna's co-founding team, Irra Khi and Alexander Gorelik, have taken the company from strength to strength since its inception in 2016. In 2018, IAG signed a commercial agreement to roll out Zamna capability across the group – starting with British Airways and Iberia. Zamna are also a Strategic Partner for IATA (world airline association) One ID, winner of IATA's inaugural innovation award, as well as HRH Duke of York's “Pitch at Palace” in 2018. Zamna recently won an engagement to deliver One ID for Emirates Airlines in a joint project with GDRFA (Federal Immigration Authority in Dubai) and have also briefed authorities in the US on a visit to Washington DC in the efforts to expand operations globally.

Zamna recently received $5 million seed round investment from Venture Capital firms including LocalGlobe, Oxford Capital, FOMCAP, CyLon and Seedcamp.

The Opportunity

This is an incredible opportunity to join a growing and successful, innovative VC backed software business at a very exciting time. The EA to CEO role will offer exposure to the business in various capacities – the sky is the limit.

This role will entice a candidate that is ambitious, hardworking and thirsty to learn and push themselves to be the best they can – an internal drive which is shared by each member of the Zamna team! No ambition is too big, no job is too small – the team all do whatever it takes to achieve excellence. If you want an easy ride, this won’t be a good fit – but if you want to fuel some of the most professionally satisfying, varied, and invigorating experiences of your career, this is it. The business has really taken off, success is clear and this is down to hard work and passion. The successful candidate must want to be invested in the company and what they do in order for Zamna to continue to work towards its full potential.

Flexibility will be required, for example making sure you are on checking Telegram every evening when waiting for important information or just to be on hand/ checking out for any updates. Be connected in a mobile culture.

The CEO has a very busy schedule and her EA needs to be invested in making her time more efficient and effective for Zamna, whilst also taking into consideration travelling from A-B with enough time to eat, gather thoughts etc. Resolving scheduling conflicts is a must skill – being able to communicate quickly and make things ‘flow’ with a busy diary is key! Prioritising tasks and protecting the CEO’s time is critical to enable her to achieve the best for the company while looking after herself and not compromising on balance in time management. The personal side to this role will require the EA to have a good relationship with the CEO’s children as they will be in constant contact and sometimes in their company. An understanding, child friendly person is an important factor!

“Not double checking, but triple checking!” - Attention to detail is key in this role. The CEO needs someone she can rely on. This role is about managing people, not just supporting them.

Key Responsibilities

  • First point of contact to CEO both internally and externally – this means you must present yourself as a trusted member for the business and take interest in what is going on at all times so you can check in with the CEO if possible and/or delay decisions on behalf of CEO, and/or make quick decisions on behalf of the CEO
  • Manage CEO schedule and complex diary across multiple time zones – you must be confident with this and be able to problem solve quickly should anything last minute change; as part of this, you will be expected to manage multiple stakeholders for each meeting in the CEOs diary – figure out their availability, arrange the best way to contact them, and double (triple) check they are lined up for each diary event so that there is minimal redundancy / waste in the CEO’s schedule
  • Booking of travel, transport and accommodation for CEO and 1-2 other directors of the business: finding the best deals + combinations of travel options and presenting them in a travel plan is an essential skill
  • Assist CEO with a variety of administration tasks including but not limited to: accurate minute taking, and speed typing during intense verbal discussions, following up action points/ heavily chasing action points and unblocking CEO’s dependencies on others’ action points, responding to emails when you can independently - or alerting CEO to relevant emails which you cannot respond to independently
  • Making calls, making bookings and reservations – any assistance that can help the leadership team
  • Assist CEO with personal duties eg) managing daughters diary of activities after school (logistically) and any appointments, sourcing fashion for events, arranging hair/makeup appointments, arranging and managing childcare, etc
  • Coordination of both internal and external communications to the highest professional integrity – your emails will be read by a range of people from airline CEOs to members of the royal family
  • Assist management team when required with ‘boring but necessary’ admin on expenses, receipts, equipment repairs, office administration – whatever it takes

Ideal Candidate Characteristics

  • Exceptional technological literacy with particular proficiency in Microsoft Office software – Mail, Word, Excel, Powerpoint, Keynote
  • Start up background or experience in a high-growth VC backed business pace
  • Hard working and logical thinker with experience supporting at the most senior level
  • Excellent communication skills, both written and verbal – and an affinity to connect with people around you and build relationships quickly
  • Excellent organisational and time management skills
  • Meticulous attention to detail - focused and responsive, able to deliver despite not understanding context (this is important given the role revolves around a very niche industry full of aviation speak)
  • Ability to multitask, take ownership and work at a very fast pace, prioritising conflicting demands
  • Ability to process a substantial amount of information quickly, put it in perspective within context and formulate solutions and best course of action
  • The ability to work well under pressure, while being tactfully persistent - professional relentlessness is helpful!
  • Ability to handle confidential matters with discretion
  • Happy to be in constant communication on Telegram App and phone
  • Happy to work in ‘flow’ without set hours (with set office hours but connectivity is expected beyond those from the entire team)
  • Most importantly, excellent self management skills – strong personality with psychological and emotional stability, and excellent practical management. A ‘sorted’ individual who either effectively prevents or successfully deals with inevitable conflicts in life, and doesn’t get ‘swayed’ easily by personal challenges and demanding situations.
  • London
  • £25000 - £35000 per year
  • 06 Mar 2020

The Company

Zamna is an award-winning VC backed software company, which was identified by IBM Security as a GDPR compliant Identity-as-a-Service for the aviation industry. It is a blockchain-based Identity Management Platform, which allows airlines to verify passenger identity prior to arriving at an airport. Our goal is to be the most successful company you’ve never heard of – invisibly facilitating passenger experiences such as seamless travel, allowing you to move through airports without your passport leaving your pocket and simply making queues a thing of the past.

Zamna software implementation is as frictionless as can be - with no new infrastructure needed for the airport or airline. Crucially, Zamna achieves better data validation and security by sharing no passenger personal data - in any form - with any 3rd parties. Our privacy-by-design architecture enshrines the principle that “the best way to keep data safe is not to have it at all”.

Zamna's co-founding team, Irra Khi and Alexander Gorelik, have taken the company from strength to strength since its inception in 2016. In 2018, IAG signed a commercial agreement to roll out Zamna capability across the group – starting with British Airways and Iberia. Zamna are also a Strategic Partner for IATA (world airline association) One ID, winner of IATA's inaugural innovation award, as well as HRH Duke of York's “Pitch at Palace” in 2018. Zamna recently won an engagement to deliver One ID for Emirates Airlines in a joint project with GDRFA (Federal Immigration Authority in Dubai) and have also briefed authorities in the US on a visit to Washington DC in the efforts to expand operations globally.

Zamna recently received $5 million seed round investment from Venture Capital firms including LocalGlobe, Oxford Capital, FOMCAP, CyLon and Seedcamp.

The Opportunity

This is an incredible opportunity to join a growing and successful, innovative VC backed software business at a very exciting time. The EA to CEO role will offer exposure to the business in various capacities – the sky is the limit.

This role will entice a candidate that is ambitious, hardworking and thirsty to learn and push themselves to be the best they can – an internal drive which is shared by each member of the Zamna team! No ambition is too big, no job is too small – the team all do whatever it takes to achieve excellence. If you want an easy ride, this won’t be a good fit – but if you want to fuel some of the most professionally satisfying, varied, and invigorating experiences of your career, this is it. The business has really taken off, success is clear and this is down to hard work and passion. The successful candidate must want to be invested in the company and what they do in order for Zamna to continue to work towards its full potential.

Flexibility will be required, for example making sure you are on checking Telegram every evening when waiting for important information or just to be on hand/ checking out for any updates. Be connected in a mobile culture.

The CEO has a very busy schedule and her EA needs to be invested in making her time more efficient and effective for Zamna, whilst also taking into consideration travelling from A-B with enough time to eat, gather thoughts etc. Resolving scheduling conflicts is a must skill – being able to communicate quickly and make things ‘flow’ with a busy diary is key! Prioritising tasks and protecting the CEO’s time is critical to enable her to achieve the best for the company while looking after herself and not compromising on balance in time management. The personal side to this role will require the EA to have a good relationship with the CEO’s children as they will be in constant contact and sometimes in their company. An understanding, child friendly person is an important factor!

“Not double checking, but triple checking!” - Attention to detail is key in this role. The CEO needs someone she can rely on. This role is about managing people, not just supporting them.

Key Responsibilities

  • First point of contact to CEO both internally and externally – this means you must present yourself as a trusted member for the business and take interest in what is going on at all times so you can check in with the CEO if possible and/or delay decisions on behalf of CEO, and/or make quick decisions on behalf of the CEO
  • Manage CEO schedule and complex diary across multiple time zones – you must be confident with this and be able to problem solve quickly should anything last minute change; as part of this, you will be expected to manage multiple stakeholders for each meeting in the CEOs diary – figure out their availability, arrange the best way to contact them, and double (triple) check they are lined up for each diary event so that there is minimal redundancy / waste in the CEO’s schedule
  • Booking of travel, transport and accommodation for CEO and 1-2 other directors of the business: finding the best deals + combinations of travel options and presenting them in a travel plan is an essential skill
  • Assist CEO with a variety of administration tasks including but not limited to: accurate minute taking, and speed typing during intense verbal discussions, following up action points/ heavily chasing action points and unblocking CEO’s dependencies on others’ action points, responding to emails when you can independently - or alerting CEO to relevant emails which you cannot respond to independently
  • Making calls, making bookings and reservations – any assistance that can help the leadership team
  • Assist CEO with personal duties eg) managing daughters diary of activities after school (logistically) and any appointments, sourcing fashion for events, arranging hair/makeup appointments, arranging and managing childcare, etc
  • Coordination of both internal and external communications to the highest professional integrity – your emails will be read by a range of people from airline CEOs to members of the royal family
  • Assist management team when required with ‘boring but necessary’ admin on expenses, receipts, equipment repairs, office administration – whatever it takes

Ideal Candidate Characteristics

  • Exceptional technological literacy with particular proficiency in Microsoft Office software – Mail, Word, Excel, Powerpoint, Keynote
  • Start up background or experience in a high-growth VC backed business pace
  • Hard working and logical thinker with experience supporting at the most senior level
  • Excellent communication skills, both written and verbal – and an affinity to connect with people around you and build relationships quickly
  • Excellent organisational and time management skills
  • Meticulous attention to detail - focused and responsive, able to deliver despite not understanding context (this is important given the role revolves around a very niche industry full of aviation speak)
  • Ability to multitask, take ownership and work at a very fast pace, prioritising conflicting demands
  • Ability to process a substantial amount of information quickly, put it in perspective within context and formulate solutions and best course of action
  • The ability to work well under pressure, while being tactfully persistent - professional relentlessness is helpful!
  • Ability to handle confidential matters with discretion
  • Happy to be in constant communication on Telegram App and phone
  • Happy to work in ‘flow’ without set hours (with set office hours but connectivity is expected beyond those from the entire team)
  • Most importantly, excellent self management skills – strong personality with psychological and emotional stability, and excellent practical management. A ‘sorted’ individual who either effectively prevents or successfully deals with inevitable conflicts in life, and doesn’t get ‘swayed’ easily by personal challenges and demanding situations.