Company Overview...

We are working with a global software company who are a leader in their software market place. Due to the demand of their product and services across the world, they are expanding their world-class Technical Customer Support team and are looking for fellow troubleshooters to join their team who support customers across the EMEA region.

We are looking for up and coming individuals who are either looking to start their career in the IT software industry or are looking for that next step to advance their career.

Our client strive and have proven to be an innovating leader, who are creating amazing solutions to help their customers save money, time and to manage their software solutions for the better.

This is an exciting time to join a privately owned organisation who are on the next step of their adventure!

Position Overview...

This opportunity will see you join our clients world-class Technical Customer Support Team. You will be fully trained in our clients market leading software, whilst also receiving training and mentoring in the surronding technologies the EMEA Technical Customer Support team work with.

Their Support enthusiasts help customers across the EMEA region and are responsible for solving tricky technical cases and making sure their customers are getting the best out of their software. This role will see you take on new challenges on a daily basis, whilst having no glass ceiling on learning and taking on new technologies.

Every customers environment is different, which presents itself with new challenges and opportunities to gain knowledge and experience. This position will give you multiple career paths to explore and flourish!

What you've got...

• You are a born troubleshooter! You love to take on new technical challenges and thrive on fixing problems you may never have seen before!
• A basic understanding of computers and have some experience in fixing basic issues.
• A basic understanding of the Windows operating system and what it is used for. Any experience working with Linux or Mac would be beneficial, but not essential.
• You have a desire to learn. We are looking for someone who isn't afraid to take on new challenges and has a passion for gaining knowledge and experience.
• Excellent prioritisation skills.
• You want to help customers. You will work with other technical customers and geek out to help solve their technical problems and find the best resolutions.

Ready to Apply?

If you are reading this advert and am thinking 'That's me!' - then why are you still reading?!

APPLY NOW!

Company Overview...

We are working with a global software company who are a leader in their software market place. Due to the demand of their product and services across the world, they are expanding their world-class Technical Customer Support team and are looking for fellow troubleshooters to join their team who support customers across the EMEA region.

We are looking for up and coming individuals who are either looking to start their career in the IT software industry or are looking for that next step to advance their career.

Our client strive and have proven to be an innovating leader, who are creating amazing solutions to help their customers save money, time and to manage their software solutions for the better.

This is an exciting time to join a privately owned organisation who are on the next step of their adventure!

Position Overview...

This opportunity will see you join our clients world-class Technical Customer Support Team. You will be fully trained in our clients market leading software, whilst also receiving training and mentoring in the surronding technologies the EMEA Technical Customer Support team work with.

Their Support enthusiasts help customers across the EMEA region and are responsible for solving tricky technical cases and making sure their customers are getting the best out of their software. This role will see you take on new challenges on a daily basis, whilst having no glass ceiling on learning and taking on new technologies.

Every customers environment is different, which presents itself with new challenges and opportunities to gain knowledge and experience. This position will give you multiple career paths to explore and flourish!

What you've got...

• You are a born troubleshooter! You love to take on new technical challenges and thrive on fixing problems you may never have seen before!
• A basic understanding of computers and have some experience in fixing basic issues.
• A basic understanding of the Windows operating system and what it is used for. Any experience working with Linux or Mac would be beneficial, but not essential.
• You have a desire to learn. We are looking for someone who isn't afraid to take on new challenges and has a passion for gaining knowledge and experience.
• Excellent prioritisation skills.
• You want to help customers. You will work with other technical customers and geek out to help solve their technical problems and find the best resolutions.

Ready to Apply?

If you are reading this advert and am thinking 'That's me!' - then why are you still reading?!

APPLY NOW!

Junior Desktop Support Engineer. To £20,000

This leading national financial services consultants have an excellent market reputation, have won numerous industry awards and are experiencing a period of prolonged and rapid growth. As a result of this they are looking for a candidate with a passion for technology keen to grow into a 2nd Line Desktop Engineer in the next 18 months-2 years

Group IT provides IT services to all their offices located across the UK and Ireland. This role will be located in the Reading office, reporting to the IT Operations Manager. The role will be working alongside other experienced 2nd line engineers.

An IT qualification, A+/MCTS/MCP, GVNQ, Diploma, National Diploma, HND or degree in IT is essential. Office 365 administration and Active Directory experience combined with knowledge of networking a computer/laptop is also required.

Knowledge around IT security (identifying spam emails, phishing, poor security practice from end users like not sending un-encrypted personal data)

Duties :

Working on tickets passed over from the Service Desk.

Updating your tickets within the SLA

Managing day to day IT stock and re-ordering as required

WEEE waste collections

Computer hardware builds and configuration

Software installs and troubleshooting

Assisting with meeting room equipment, telephones, conferences and AV equipment

Junior Desktop Support Engineer. To £20,000

This leading national financial services consultants have an excellent market reputation, have won numerous industry awards and are experiencing a period of prolonged and rapid growth. As a result of this they are looking for a candidate with a passion for technology keen to grow into a 2nd Line Desktop Engineer in the next 18 months-2 years

Group IT provides IT services to all their offices located across the UK and Ireland. This role will be located in the Reading office, reporting to the IT Operations Manager. The role will be working alongside other experienced 2nd line engineers.

An IT qualification, A+/MCTS/MCP, GVNQ, Diploma, National Diploma, HND or degree in IT is essential. Office 365 administration and Active Directory experience combined with knowledge of networking a computer/laptop is also required.

Knowledge around IT security (identifying spam emails, phishing, poor security practice from end users like not sending un-encrypted personal data)

Duties :

Working on tickets passed over from the Service Desk.

Updating your tickets within the SLA

Managing day to day IT stock and re-ordering as required

WEEE waste collections

Computer hardware builds and configuration

Software installs and troubleshooting

Assisting with meeting room equipment, telephones, conferences and AV equipment

We are looking for a junior web developer with a thirst for knowledge and a passion for code. Full training is provided, but the below is a requirement for the role and you must be able to demonstrate your knowledge: Knowledge of Microsoft Technologies - ASP.NET CORE C#. Previous experience writing code using Microsoft C# - Essential. Required Web Development Skills Basic understanding of HTML5 Basic understanding of JavaScript Basic understanding of CSS Desirable but not essential skills: Familiar with MVC (Model, View, Controller) design. Familiar with source control systems e.g. Git Previous experience with web frameworks such as Bootstrap or jQuery. Familiar with SQL. Familiar with Entity Framework/Database Scaffolding. Job Types: Full-time, Permanent Experience: web development: 1 year (Required)

We are looking for a junior web developer with a thirst for knowledge and a passion for code. Full training is provided, but the below is a requirement for the role and you must be able to demonstrate your knowledge: Knowledge of Microsoft Technologies - ASP.NET CORE C#. Previous experience writing code using Microsoft C# - Essential. Required Web Development Skills Basic understanding of HTML5 Basic understanding of JavaScript Basic understanding of CSS Desirable but not essential skills: Familiar with MVC (Model, View, Controller) design. Familiar with source control systems e.g. Git Previous experience with web frameworks such as Bootstrap or jQuery. Familiar with SQL. Familiar with Entity Framework/Database Scaffolding. Job Types: Full-time, Permanent Experience: web development: 1 year (Required)

Do you have a proactive approach when resolving problems?

Are you able to work with minimum supervision?

I have the perfect job for you!

My client based on the outskirts of Maidenhead is looking for a junior technical candidate to join their ever growing team. You will help repair and test electronic equipment, support helpdesk in troubleshooting and diagnostics, and assist the team with tasks of configuration. 

What's in it for you?

My client is an international company and work across 20 countries in the EMEA region! They are offering a salary of £18,000 to £20,000 with an excellent benefits package including 25 days holiday, free parking, free on site gym, on site cafe, free refreshments and fresh fruit, cycle to work scheme, private medical insurance, personal pension plan and so much more...

This role is based on the outskirts of Maidenhead and is full time. Hours of work are 9am to 5pm.

There are also opportunities to grow rapidly with the business. You will be given full training and development opportunities.

Do you have the relevant experience?

If you have strong IT skills, experience in repair and testing of electronic equipment and willingness to learn then this is the perfect job for you! Previous knowledge of device configuration methods and familiarity of Windows CE and android platforms would be desirable.

Please contact Billie Dhadda and click on the link to apply.

Do you have a proactive approach when resolving problems?

Are you able to work with minimum supervision?

I have the perfect job for you!

My client based on the outskirts of Maidenhead is looking for a junior technical candidate to join their ever growing team. You will help repair and test electronic equipment, support helpdesk in troubleshooting and diagnostics, and assist the team with tasks of configuration. 

What's in it for you?

My client is an international company and work across 20 countries in the EMEA region! They are offering a salary of £18,000 to £20,000 with an excellent benefits package including 25 days holiday, free parking, free on site gym, on site cafe, free refreshments and fresh fruit, cycle to work scheme, private medical insurance, personal pension plan and so much more...

This role is based on the outskirts of Maidenhead and is full time. Hours of work are 9am to 5pm.

There are also opportunities to grow rapidly with the business. You will be given full training and development opportunities.

Do you have the relevant experience?

If you have strong IT skills, experience in repair and testing of electronic equipment and willingness to learn then this is the perfect job for you! Previous knowledge of device configuration methods and familiarity of Windows CE and android platforms would be desirable.

Please contact Billie Dhadda and click on the link to apply.