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  • London, England, United Kingdom
  • Competitive
    • Contract
  • 10 Mar 2020
Data Analyst
Data Analyst - Financial Services - £450-600/day (Inside IR35)

Data Analyst - Financial Services - £450-600/day (Inside IR35)

We are partnered with a major Bank who are looking to recruit a Data Analyst to assist the regulatory inventory and change management function on a global programme.

Responsibilities;
  • Data profiling and standardisation
  • Assess impacts of data on the outcome of analysis
  • Build regulatory inventory across the globe
  • Communicate effectively to stakeholders across the bank

Requirements;
  • Advanced Excel and VBA
  • Advanced SQL
  • Python
  • FS/Banking background highly desirable

Please get in touch with me on 020 7092 0285 or kcouldridge@morganmckinley.com

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

  • London, England, United Kingdom
  • Competitive
    • Contract
  • 10 Mar 2020
Data Analyst
Data Analyst - Financial Services - £450-600/day (Inside IR35)

Data Analyst - Financial Services - £450-600/day (Inside IR35)

We are partnered with a major Bank who are looking to recruit a Data Analyst to assist the regulatory inventory and change management function on a global programme.

Responsibilities;
  • Data profiling and standardisation
  • Assess impacts of data on the outcome of analysis
  • Build regulatory inventory across the globe
  • Communicate effectively to stakeholders across the bank

Requirements;
  • Advanced Excel and VBA
  • Advanced SQL
  • Python
  • FS/Banking background highly desirable

Please get in touch with me on 020 7092 0285 or kcouldridge@morganmckinley.com

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

  • Glasgow, Scotland, United Kingdom
  • Competitive
    • Permanent
  • 10 Mar 2020
See job description for details

Company Profile:

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Glasgow Profile:

Morgan Stanley’s Glasgow office employs in excess of 1,500 staff across Operations, Technology, Legal and Compliance, Internal Audit, Fund Services and Finance. Due to our growing business, we have a demand for career minded people to join our teams. Our opportunities offer unrivalled scope for progression and training within a fast paced, meritocratic and constantly changing environment. Morgan Stanley pride themselves on maintaining a culture which champions diversity, an inclusive environment for all, recognition and an opportunity to give back to our communities through various local charity partnerships. The office is located centrally and enjoys the additional benefits of an onsite gym and restaurant.

Department Profile:

Technology works as a strategic partner with Morgan Stanley business units and the world's leading technology companies to redefine how we do business in ever more global, complex, and dynamic financial markets. Morgan Stanley's sizeable investment in technology results in quantitative trading systems, cutting-edge modeling and simulation software, comprehensive risk and security systems, and robust client-relationship capabilities, plus the worldwide infrastructure that forms the backbone of these systems and tools. Our insights, our applications and infrastructure give a competitive edge to clients' businesses’ and to our own.

Team Profile:

Enterprise Security Platforms (ESP) enables the Firm to manage risks by implementing proactive, comprehensive and consistent risk management practices, which protect the company while facilitating business functions.

Primary Responsibilities:

A change agent, with a passion for collaborative working, to support our teams and improve and deliver exceptional output. You will work directly in a squad to drive performance using Agile values, practices, and processes. Working with the Product Owner, you will support the work of the squad by maintaining the backlog and facilitating Agile ceremonies like stand ups, sprint planning, and retrospectives. You will monitor team performance through the Squad’s metrics dashboards and help identify continuous improvement opportunities to support the team to work smarter, and more effectively.

- Enable organisational change in how we approach our work

- Model behaviors to support the organisations transformation to a new way of working

- Actively create and maintain the culture within the squad based on the organisation and Agile leadership behaviors

- Facilitate sprint planning, stand ups, retrospectives and other Agile ceremonies

- Provide constructive feedback to team members to help drive Agile maturity

- Help your Product Owner to manage and prioritize work through the backlog

- Review and manage backlog items to ensure the latest work status is captured and updated as appropriate

- Maintain and update squad process metrics and artifacts to ensure accurate and transparent communications to Product Owner and other stakeholders

- Identify continuous improvement opportunities and best practices to progress the work of the squad

- Engage with Agile Coaches to help identify and deliver against training needs to support Agile practices


Qualifications:



Skills Required:

- Bring passion to their work to inspire and motivate team members

- Have a track record coaching and supporting colleagues to embrace innovative changes to their working methodologies

- Are passionate about Agile principles and are excited to embed them across the organisation

- Apply innovative and creative thinking in order to solve problems and get things done

- Bring a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs

- Experience working in Agile teams and an understanding of Agile practices or traditional Project management

- Proficiency facilitating Squad meetings to ensure they are solutions-focused

- Experience helping Agile teams to establish and adhere to norms and practices

- Ability to collaborate with team members on solutions to address challenges and roadblocks

- A continuous improvement mind-set and dedication to finding creative ways of working

- Ability to influence behavior without having formal organisational hierarchy

- A dedication to cross-function collaboration, communication and breaking down of silos

Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents. *LI-AO1

Learn more about our culture and the opportunities for professional growth at Morgan Stanley in Glasgow on our https://www.linkedin.com/company/morgan-stanley/life/d76d12fa-ba6b-4962-9388-f9b8c53f50c0/ LinkedIn page and https://youtu.be/Ue0vNEImMyE Youtube channel.
Build a career with impact. Apply today.
  • Glasgow, Scotland, United Kingdom
  • Competitive
    • Permanent
  • 10 Mar 2020
See job description for details

Company Profile:

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Glasgow Profile:

Morgan Stanley’s Glasgow office employs in excess of 1,500 staff across Operations, Technology, Legal and Compliance, Internal Audit, Fund Services and Finance. Due to our growing business, we have a demand for career minded people to join our teams. Our opportunities offer unrivalled scope for progression and training within a fast paced, meritocratic and constantly changing environment. Morgan Stanley pride themselves on maintaining a culture which champions diversity, an inclusive environment for all, recognition and an opportunity to give back to our communities through various local charity partnerships. The office is located centrally and enjoys the additional benefits of an onsite gym and restaurant.

Department Profile:

Technology works as a strategic partner with Morgan Stanley business units and the world's leading technology companies to redefine how we do business in ever more global, complex, and dynamic financial markets. Morgan Stanley's sizeable investment in technology results in quantitative trading systems, cutting-edge modeling and simulation software, comprehensive risk and security systems, and robust client-relationship capabilities, plus the worldwide infrastructure that forms the backbone of these systems and tools. Our insights, our applications and infrastructure give a competitive edge to clients' businesses’ and to our own.

Team Profile:

Enterprise Security Platforms (ESP) enables the Firm to manage risks by implementing proactive, comprehensive and consistent risk management practices, which protect the company while facilitating business functions.

Primary Responsibilities:

A change agent, with a passion for collaborative working, to support our teams and improve and deliver exceptional output. You will work directly in a squad to drive performance using Agile values, practices, and processes. Working with the Product Owner, you will support the work of the squad by maintaining the backlog and facilitating Agile ceremonies like stand ups, sprint planning, and retrospectives. You will monitor team performance through the Squad’s metrics dashboards and help identify continuous improvement opportunities to support the team to work smarter, and more effectively.

- Enable organisational change in how we approach our work

- Model behaviors to support the organisations transformation to a new way of working

- Actively create and maintain the culture within the squad based on the organisation and Agile leadership behaviors

- Facilitate sprint planning, stand ups, retrospectives and other Agile ceremonies

- Provide constructive feedback to team members to help drive Agile maturity

- Help your Product Owner to manage and prioritize work through the backlog

- Review and manage backlog items to ensure the latest work status is captured and updated as appropriate

- Maintain and update squad process metrics and artifacts to ensure accurate and transparent communications to Product Owner and other stakeholders

- Identify continuous improvement opportunities and best practices to progress the work of the squad

- Engage with Agile Coaches to help identify and deliver against training needs to support Agile practices


Qualifications:



Skills Required:

- Bring passion to their work to inspire and motivate team members

- Have a track record coaching and supporting colleagues to embrace innovative changes to their working methodologies

- Are passionate about Agile principles and are excited to embed them across the organisation

- Apply innovative and creative thinking in order to solve problems and get things done

- Bring a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs

- Experience working in Agile teams and an understanding of Agile practices or traditional Project management

- Proficiency facilitating Squad meetings to ensure they are solutions-focused

- Experience helping Agile teams to establish and adhere to norms and practices

- Ability to collaborate with team members on solutions to address challenges and roadblocks

- A continuous improvement mind-set and dedication to finding creative ways of working

- Ability to influence behavior without having formal organisational hierarchy

- A dedication to cross-function collaboration, communication and breaking down of silos

Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents. *LI-AO1

Learn more about our culture and the opportunities for professional growth at Morgan Stanley in Glasgow on our https://www.linkedin.com/company/morgan-stanley/life/d76d12fa-ba6b-4962-9388-f9b8c53f50c0/ LinkedIn page and https://youtu.be/Ue0vNEImMyE Youtube channel.
Build a career with impact. Apply today.
  • Glasgow, Scotland, United Kingdom
  • Competitive
    • Permanent
  • 10 Mar 2020
See job description for details

Company Profile:
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.

Team Profile:
Morgan Stanley?s Global Cybersecurity Fusion Center is charged with assessing, detecting, and responding to cyber threats, vulnerabilities, or incidents that threaten the Firm. Comprised of cyber threat intelligence, cyber analytics, and cyber event management teams, Fusion serves as the operational cornerstone of the Firm?s cyber defense strategy - enabling the Firm to rapidly align our defensive capabilities to adapt to changing adversary tactics.
The Fusion Cyber Analytics team is responsible for detecting cyber threats to the Firm working closely with infrastructure teams, security control owners, threat intelligence analysts, incident responders, cyber event managers and business unit partners.

Position Description:
As a member of Cyber Analytics, you will be responsible for analyzing data, developing threat visibility, establishing detective methodology and implementing continuous monitoring solutions that will feed the alerting and incident response process. Your partners will include engineering teams responsible for deploying the Firm's security controls and infrastructure, as well as other cyber security functions involved in security architecture and vulnerability management.
Besides analytics development, you will also be responsible for driving continuous improvements to the team's processes and technology stack. Processing over 30 billion events each day, our analytics sense-making layer is a modern real-time streaming data architecture comprising a mixture of commercial and open-source technologies, including Apache NiFi, Kafka, Spark, and Splunk. Knowledge of one or more of these technologies is strongly desired. Demonstrated ability and desire to rapidly learn new technologies is a must.
Other requirements include a strong interest in cybersecurity, passion for solving difficult problems, practical experience in various programming languages, propensity for teamwork and passion for continuous learning. Enterprise software development and data science experience are a plus. Ability to work in an agile, dynamic working environment is required to effectively respond to rapidly changing cyber threats .#LI-AS2


Qualifications:


Core Responsibilities:
1) Leading daily scrum calls with the squad in addition to architecting, designing and implementing solutions.
2) Interfacing with our users and stakeholders on a regular basis to flesh out new requirements and prioritize the squads work.
3) Utilizing technologies such as Splunk, Apache NiFi, Kafka, Spark and other technologies what may be required in an analytics implementation.
4) Working with other technology team in relation to technology integration and prioritization.
5) Providing mentorship and guidance to junior team members in the team.
6) Participating in the rapid development of user-driven prototypes to identify technical options and inform multiple architectural approaches
7) DevOps techniques and practices like Continuous Integration, Continuous Deployment, Test Automation, and Build Automation to enable the rapid delivery of functionality, utilizing tools like Jenkins, and Git.

Skills Desired:
1) Passionate interest in data analytics and cyber security
2) Positive attitude and enthusiasm to learn new technologies and expand professional skills
3) Ability to collaborate with other developers and end users to craft end-to-end solutions
4) Excellent written and verbal communication skills
5) Well versed in data structures, caching, design patterns and enterprise application design.
6) Experience with big data platforms (for example Splunk, ELK, Apache Kafka/Spark/Storm) or with any relational databases (for example DB2, Oracle, Sybase, MSSQL) or NoSQL databases (for example MongoDB, CouchDB)
7) Experience with programming languages; for example Perl, Python, Scala, Java, C# or JavaScript.
8) Experience with build tools, unit testing, as well as version control systems like Git .#LI-AS2
  • Glasgow, Scotland, United Kingdom
  • Competitive
    • Permanent
  • 10 Mar 2020
See job description for details

Company Profile:
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.

Team Profile:
Morgan Stanley?s Global Cybersecurity Fusion Center is charged with assessing, detecting, and responding to cyber threats, vulnerabilities, or incidents that threaten the Firm. Comprised of cyber threat intelligence, cyber analytics, and cyber event management teams, Fusion serves as the operational cornerstone of the Firm?s cyber defense strategy - enabling the Firm to rapidly align our defensive capabilities to adapt to changing adversary tactics.
The Fusion Cyber Analytics team is responsible for detecting cyber threats to the Firm working closely with infrastructure teams, security control owners, threat intelligence analysts, incident responders, cyber event managers and business unit partners.

Position Description:
As a member of Cyber Analytics, you will be responsible for analyzing data, developing threat visibility, establishing detective methodology and implementing continuous monitoring solutions that will feed the alerting and incident response process. Your partners will include engineering teams responsible for deploying the Firm's security controls and infrastructure, as well as other cyber security functions involved in security architecture and vulnerability management.
Besides analytics development, you will also be responsible for driving continuous improvements to the team's processes and technology stack. Processing over 30 billion events each day, our analytics sense-making layer is a modern real-time streaming data architecture comprising a mixture of commercial and open-source technologies, including Apache NiFi, Kafka, Spark, and Splunk. Knowledge of one or more of these technologies is strongly desired. Demonstrated ability and desire to rapidly learn new technologies is a must.
Other requirements include a strong interest in cybersecurity, passion for solving difficult problems, practical experience in various programming languages, propensity for teamwork and passion for continuous learning. Enterprise software development and data science experience are a plus. Ability to work in an agile, dynamic working environment is required to effectively respond to rapidly changing cyber threats .#LI-AS2


Qualifications:


Core Responsibilities:
1) Leading daily scrum calls with the squad in addition to architecting, designing and implementing solutions.
2) Interfacing with our users and stakeholders on a regular basis to flesh out new requirements and prioritize the squads work.
3) Utilizing technologies such as Splunk, Apache NiFi, Kafka, Spark and other technologies what may be required in an analytics implementation.
4) Working with other technology team in relation to technology integration and prioritization.
5) Providing mentorship and guidance to junior team members in the team.
6) Participating in the rapid development of user-driven prototypes to identify technical options and inform multiple architectural approaches
7) DevOps techniques and practices like Continuous Integration, Continuous Deployment, Test Automation, and Build Automation to enable the rapid delivery of functionality, utilizing tools like Jenkins, and Git.

Skills Desired:
1) Passionate interest in data analytics and cyber security
2) Positive attitude and enthusiasm to learn new technologies and expand professional skills
3) Ability to collaborate with other developers and end users to craft end-to-end solutions
4) Excellent written and verbal communication skills
5) Well versed in data structures, caching, design patterns and enterprise application design.
6) Experience with big data platforms (for example Splunk, ELK, Apache Kafka/Spark/Storm) or with any relational databases (for example DB2, Oracle, Sybase, MSSQL) or NoSQL databases (for example MongoDB, CouchDB)
7) Experience with programming languages; for example Perl, Python, Scala, Java, C# or JavaScript.
8) Experience with build tools, unit testing, as well as version control systems like Git .#LI-AS2
  • Glasgow, Scotland, United Kingdom
  • Competitive
    • Permanent
  • 10 Mar 2020
See job description for details

Technology Division Business Unit Information Security Officer (BUISO)

Job Level: Vice President

Location: Glasgow, United Kingdom

Position Description:

The candidate will be a senior member of the Central Risk Services BUISO team within Technology and Operations Risk (TOR). The role focuses on the consistent delivery of information security risk services for all divisions within Technology at Morgan Stanley. The role will also enable the team to provide BUISO support to the MS Solium technology partners

The BUISO function is responsible for the implementation and effectiveness of the Firm's Information Security Program. Central Risk Services BUISO team is a centralized team focused on this function across Technology. The candidate is expected to be a senior and influential member within the team who has a broad understanding of the handling of information, the technology used in the processing of information, and the associated risks to Technology and the Firm.

BUISO general responsibility are:

*Delivery of front line operations that protect Firm and Client data via management and monitoring of Firm Information Security policy and procedure

*Leading information security related programs, including processes and procedures in adherence with the Global Information Security Program Policy

*Participating in information security related forums and governance committees at the Firm level

*Identifying, raising and discussing BU-specific Information Security requirements and resolving any issues in partnership with Technology and Information Risk and/or Corporate Security

The candidate will have responsibility for:

* Deliver quality and timely services in the core program of work:

* Information Security Policy Exceptions management

* Review, assess/evaluate various security policy exception requests

* Manage and report on risks associated with exceptions once granted

* Evaluate/Recommend improvements to exceptions controls and related Firm policy, procedures, standards

* Incident response (potential data leakage)

* Research, manage and respond to Information Security incidents

* Determine risk impact and severity (Note: this activity can be very sensitive and timely)

* Provision of education and advice/guidance on secure handling & transfer of data & information

* Initiate and manage process improvement/strategic risk reduction initiatives across the team and/or division

* Contribute to the Firm's Global Cybersecurity and Information Security program


Qualifications:


Desired Skills / Qualifications:

* Experience in large-scale cyber and information security program implementation, management, oversight, or audit

* General IT Security knowledge and applying best security practices

* Accredited InfoSec Certifications (a plus)

* Able to interpret security requests, validate that approval processes are followed; track and report on exception grants by referencing documented procedures

* Strong process focus and awareness and good judgement (when to escalate/raise an issue to management)

* Strong analytical skills; able to digest requirements and share feedback, ideas on improvement etc.

* Strong interpersonal, problem solving, organizational and time management skills

* Clear and appropriate communication; targeting/tailoring content appropriate to audience

* Managing (internal) client relationships and working as part of a distributed team

* Highly motivated; ability to drive project deliverables to fruition/lead meetings with cross-functional and cross-level participation

* Collaborate with internal solutions providers to enhance security solutions and advocate on behalf of users/consumers

* Strong sense of ownership and accountability

* Serve as an escalation point for junior members on the team

* Ability to interpret existing policies, standards, procedures and apply in a real-world setting

* Ability to drive improvements to existing policies, standards, procedures; i.e. analyse current state, develop desired state, and perform gap analysis to achieve future desired state

* Experience in Technology Information Risk (or related risk areas),

* MS Office suite skills; ability to draft succinct and impactful PowerPoint decks (with appropriate level of detail for a given audience), ability to extract, aggregate, and report on data in Excel

* Understanding of VBA and macros creation in Excel (a plus)

* Basic understanding of Splunk querying language and reporting capabilities (a plus)

* Ability to articulate key points clearly and succinctly in meetings and 1:1

* Ability to define a proposed plan/approach based on an initial scope of work

* Ability to work within an open, consensus based organization

* Ability to manage and interact in a matrixed organization is essential

* Individual must be able to multi-task effectively
  • Glasgow, Scotland, United Kingdom
  • Competitive
    • Permanent
  • 10 Mar 2020
See job description for details

Technology Division Business Unit Information Security Officer (BUISO)

Job Level: Vice President

Location: Glasgow, United Kingdom

Position Description:

The candidate will be a senior member of the Central Risk Services BUISO team within Technology and Operations Risk (TOR). The role focuses on the consistent delivery of information security risk services for all divisions within Technology at Morgan Stanley. The role will also enable the team to provide BUISO support to the MS Solium technology partners

The BUISO function is responsible for the implementation and effectiveness of the Firm's Information Security Program. Central Risk Services BUISO team is a centralized team focused on this function across Technology. The candidate is expected to be a senior and influential member within the team who has a broad understanding of the handling of information, the technology used in the processing of information, and the associated risks to Technology and the Firm.

BUISO general responsibility are:

*Delivery of front line operations that protect Firm and Client data via management and monitoring of Firm Information Security policy and procedure

*Leading information security related programs, including processes and procedures in adherence with the Global Information Security Program Policy

*Participating in information security related forums and governance committees at the Firm level

*Identifying, raising and discussing BU-specific Information Security requirements and resolving any issues in partnership with Technology and Information Risk and/or Corporate Security

The candidate will have responsibility for:

* Deliver quality and timely services in the core program of work:

* Information Security Policy Exceptions management

* Review, assess/evaluate various security policy exception requests

* Manage and report on risks associated with exceptions once granted

* Evaluate/Recommend improvements to exceptions controls and related Firm policy, procedures, standards

* Incident response (potential data leakage)

* Research, manage and respond to Information Security incidents

* Determine risk impact and severity (Note: this activity can be very sensitive and timely)

* Provision of education and advice/guidance on secure handling & transfer of data & information

* Initiate and manage process improvement/strategic risk reduction initiatives across the team and/or division

* Contribute to the Firm's Global Cybersecurity and Information Security program


Qualifications:


Desired Skills / Qualifications:

* Experience in large-scale cyber and information security program implementation, management, oversight, or audit

* General IT Security knowledge and applying best security practices

* Accredited InfoSec Certifications (a plus)

* Able to interpret security requests, validate that approval processes are followed; track and report on exception grants by referencing documented procedures

* Strong process focus and awareness and good judgement (when to escalate/raise an issue to management)

* Strong analytical skills; able to digest requirements and share feedback, ideas on improvement etc.

* Strong interpersonal, problem solving, organizational and time management skills

* Clear and appropriate communication; targeting/tailoring content appropriate to audience

* Managing (internal) client relationships and working as part of a distributed team

* Highly motivated; ability to drive project deliverables to fruition/lead meetings with cross-functional and cross-level participation

* Collaborate with internal solutions providers to enhance security solutions and advocate on behalf of users/consumers

* Strong sense of ownership and accountability

* Serve as an escalation point for junior members on the team

* Ability to interpret existing policies, standards, procedures and apply in a real-world setting

* Ability to drive improvements to existing policies, standards, procedures; i.e. analyse current state, develop desired state, and perform gap analysis to achieve future desired state

* Experience in Technology Information Risk (or related risk areas),

* MS Office suite skills; ability to draft succinct and impactful PowerPoint decks (with appropriate level of detail for a given audience), ability to extract, aggregate, and report on data in Excel

* Understanding of VBA and macros creation in Excel (a plus)

* Basic understanding of Splunk querying language and reporting capabilities (a plus)

* Ability to articulate key points clearly and succinctly in meetings and 1:1

* Ability to define a proposed plan/approach based on an initial scope of work

* Ability to work within an open, consensus based organization

* Ability to manage and interact in a matrixed organization is essential

* Individual must be able to multi-task effectively
  • Surrey
  • £16,000 - £18,000 per annum
    • Permanent
  • 10 Mar 2020

1st Line Helpdesk Engineer

Surrey

£17,000

Summary

A long established IT and Telecoms provider are currently looking for a 1st Line Helpdesk Engineer. Based in Surrey you will be responsible for providing reactive IT support for the clients customers.

The Role

You will be a member of the Tier 1 Helpdesk Team and be required to help, support and maintain computer networks at all levels, whilst providing a helpful, friendly and professional service to customers at all times. A list of duties may include but are not limited to:

  • Provide 1st line technical support to the customer base
  • Monitor and maintain DSL monitoring system, our server and the workstation monitoring system
  • Report and resolve faults conveyed by Solarwinds monitoring system
  • Respond to technical calls and log all work in Autotask
  • Precisely record and preserve Autotask tickets when dealing with customers queries
  • Maintain SLAs on support tickets guaranteeing issues are resolved to an acceptable conclusion or passed on to the right team
  • Pass over cases requiring 2nd/3rd line support to the Tier 2 Helpdesk Team
  • Be available for out of hours/on-call cover as per team rota
  • Excellent telephone manner

Additional Details

  • A minimum of 6 months experience in an IT Support role
  • Overtime
  • 20 days holiday (plus Bank Holidays)
  • Company Pension
  • Supported Technologies: Microsoft Server, Exchange, Office 365, Cisco Meraki and Zyxel firewalls, Solarwinds, and Sophos Anti-virus

This particular role will have joining a constantly evolving company that operate in an expert yet enjoyable environment and are able to offer genuine development and career progression.

For more information on this vacancy please call Maz Qazi on or email

Commutable locations: Epsom, Croydon, Surrey, Letherhead

Similar Job Titles: 1st Line Support, 1st Line Engineer, IT Support, IT Support Engineer

  • Surrey
  • £16,000 - £18,000 per annum
    • Permanent
  • 10 Mar 2020

1st Line Helpdesk Engineer

Surrey

£17,000

Summary

A long established IT and Telecoms provider are currently looking for a 1st Line Helpdesk Engineer. Based in Surrey you will be responsible for providing reactive IT support for the clients customers.

The Role

You will be a member of the Tier 1 Helpdesk Team and be required to help, support and maintain computer networks at all levels, whilst providing a helpful, friendly and professional service to customers at all times. A list of duties may include but are not limited to:

  • Provide 1st line technical support to the customer base
  • Monitor and maintain DSL monitoring system, our server and the workstation monitoring system
  • Report and resolve faults conveyed by Solarwinds monitoring system
  • Respond to technical calls and log all work in Autotask
  • Precisely record and preserve Autotask tickets when dealing with customers queries
  • Maintain SLAs on support tickets guaranteeing issues are resolved to an acceptable conclusion or passed on to the right team
  • Pass over cases requiring 2nd/3rd line support to the Tier 2 Helpdesk Team
  • Be available for out of hours/on-call cover as per team rota
  • Excellent telephone manner

Additional Details

  • A minimum of 6 months experience in an IT Support role
  • Overtime
  • 20 days holiday (plus Bank Holidays)
  • Company Pension
  • Supported Technologies: Microsoft Server, Exchange, Office 365, Cisco Meraki and Zyxel firewalls, Solarwinds, and Sophos Anti-virus

This particular role will have joining a constantly evolving company that operate in an expert yet enjoyable environment and are able to offer genuine development and career progression.

For more information on this vacancy please call Maz Qazi on or email

Commutable locations: Epsom, Croydon, Surrey, Letherhead

Similar Job Titles: 1st Line Support, 1st Line Engineer, IT Support, IT Support Engineer