Becoming a Major Incident Manager with Capita Technology Solutions in Sheffield

An excellent opportunity for you to join our Major Incident Management Team, reporting operationally to the Head of Major Incident Management and on a day to day basis, working as part of a team of Major Incident Managers taking ownership of all major incidents and acting as the conduit of information flow between Service Delivery Managers and Recovery Managers while managing the entire lifecycle of the incident.

In addition be responsible for ensuring the timely progression and resolution of all high severity major incidents in line with the agreed Major Incident Management Process and assist with the development and implementation of process and service improvements across the team.

What you will do:

• Manage high priority incidents through to closure
• Verify Priority and reallocate as necessary
• Determine incident severity
• Ensure appropriate and timely progression through to resolution
• Coordination and communication throughout incident
• Verification of resolution details
• Production of Management Incident Information
• Manage the progression and closure of other incidents.
• Conduct incident reviews with lines of service within agreed timescales
• Compile and distribute Post Incident Reports within agreed timescales
  

About you:

• Previous experience of Major Incidents and Service Desk Environment
• Previous experience in high priority incident management
• Knowledge of Remedy or similar tools and the Incident Management process
• ITIL awareness
• Flexible, positive 'Can Do' approach
• Ability to use initiative, prioritise work and make recommendations for process improvements
• Excellent verbal and written communication skills
• Strong interpersonal and organisational skills at all levels
• Self-motivator, ability to remain focused when working to specific targets and deadline
• Ability to work under pressure
• Willing to undergo CRB check if successful

Desired Experience/Skills

* ITIL Foundation or higher Certified (or equivalent)
* Working knowledge of Remedy and the Call Management process

About Capita Technology Solutions

Capita Technology Solutions are a division of Capita plc, delivering a portfolio of IT infrastructure and network solutions covering everything from strategic and technical consulting, through to full outsourced solutions. We're currently one of the top five providers in the industry, and a market leader within the UK public sector with the number one market share in local government, education and health. We need your technical know-how to support us in offering our exceptional, scalable range of capabilities.

What's in it for you?

• A competitive basic salary
• 23 days holiday (rising to 25 days after 2 years and to 27 days after 5 years)
• Pension, medical and life assurance, holiday buy and plenty more

Don't underestimate the fact that you'll also be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now. For any questions or want a confidential chat please call Diksha Gavhade on or Send an email on

Becoming a Major Incident Manager with Capita Technology Solutions in Sheffield

An excellent opportunity for you to join our Major Incident Management Team, reporting operationally to the Head of Major Incident Management and on a day to day basis, working as part of a team of Major Incident Managers taking ownership of all major incidents and acting as the conduit of information flow between Service Delivery Managers and Recovery Managers while managing the entire lifecycle of the incident.

In addition be responsible for ensuring the timely progression and resolution of all high severity major incidents in line with the agreed Major Incident Management Process and assist with the development and implementation of process and service improvements across the team.

What you will do:

• Manage high priority incidents through to closure
• Verify Priority and reallocate as necessary
• Determine incident severity
• Ensure appropriate and timely progression through to resolution
• Coordination and communication throughout incident
• Verification of resolution details
• Production of Management Incident Information
• Manage the progression and closure of other incidents.
• Conduct incident reviews with lines of service within agreed timescales
• Compile and distribute Post Incident Reports within agreed timescales
  

About you:

• Previous experience of Major Incidents and Service Desk Environment
• Previous experience in high priority incident management
• Knowledge of Remedy or similar tools and the Incident Management process
• ITIL awareness
• Flexible, positive 'Can Do' approach
• Ability to use initiative, prioritise work and make recommendations for process improvements
• Excellent verbal and written communication skills
• Strong interpersonal and organisational skills at all levels
• Self-motivator, ability to remain focused when working to specific targets and deadline
• Ability to work under pressure
• Willing to undergo CRB check if successful

Desired Experience/Skills

* ITIL Foundation or higher Certified (or equivalent)
* Working knowledge of Remedy and the Call Management process

About Capita Technology Solutions

Capita Technology Solutions are a division of Capita plc, delivering a portfolio of IT infrastructure and network solutions covering everything from strategic and technical consulting, through to full outsourced solutions. We're currently one of the top five providers in the industry, and a market leader within the UK public sector with the number one market share in local government, education and health. We need your technical know-how to support us in offering our exceptional, scalable range of capabilities.

What's in it for you?

• A competitive basic salary
• 23 days holiday (rising to 25 days after 2 years and to 27 days after 5 years)
• Pension, medical and life assurance, holiday buy and plenty more

Don't underestimate the fact that you'll also be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now. For any questions or want a confidential chat please call Diksha Gavhade on or Send an email on

Are you graduating this year and looking for a role in development? Perhaps you're a Junior developer seeking your next step? An exciting opportunity is now available for a graduate or junior developer to join our successful expanding retail business.

Its exciting times for our client in Howden as they begin to expand their development team and are now hiring dedicated Graduate and junior developers to develop a variety of internal applications for the business. The ideal candidate will have a passion for development as well as an interest in technology. You must be a bright forward thinker who would relish the opportunity to be involved in an expanding company. A flavour of some of things you will be involved in will be:

• Build and maintain custom cutting edge applications
• Write clean code that is clear and understandable by others
• Contribute to project specifications and estimations

The role will suit an articulate, self-driven and eager to learn individual and as a dedicated member of the team you will be given access to a variety of training aids, have one to one training and the opportunity to enrol on courses and gain qualifications, you will also have a clear career path ahead of you with a variety of different avenues. The working environment is very collaborative and offers the ideal platform for a graduate developer to succeed.

Skills required for this role:

• Knowledge on (Object Orientated Programming)
• Ideally (but not essential) some commercial experience in development or completed some personal projects.
• You will need to be a self-starter, motivated and driven to succeed with good communication skills.
• You will have a desire to pursue a career within Development
• You will have excellent verbal and written communication skills

We are happy to accept applications from individuals who are perhaps wanting to move into a full-time development position and are currently undertaking perhaps some but not all the responsibilities.

ROLE: Graduate / Junior Developer

LOCATION: Howden, North Yorkshire

SALARY: £18,000 - £25,000

BENEFITS:

Please contact Ryan James at Synchro to explore this exclusive opportunity further or apply through this job posting and we will be in touch.

Are you graduating this year and looking for a role in development? Perhaps you're a Junior developer seeking your next step? An exciting opportunity is now available for a graduate or junior developer to join our successful expanding retail business.

Its exciting times for our client in Howden as they begin to expand their development team and are now hiring dedicated Graduate and junior developers to develop a variety of internal applications for the business. The ideal candidate will have a passion for development as well as an interest in technology. You must be a bright forward thinker who would relish the opportunity to be involved in an expanding company. A flavour of some of things you will be involved in will be:

• Build and maintain custom cutting edge applications
• Write clean code that is clear and understandable by others
• Contribute to project specifications and estimations

The role will suit an articulate, self-driven and eager to learn individual and as a dedicated member of the team you will be given access to a variety of training aids, have one to one training and the opportunity to enrol on courses and gain qualifications, you will also have a clear career path ahead of you with a variety of different avenues. The working environment is very collaborative and offers the ideal platform for a graduate developer to succeed.

Skills required for this role:

• Knowledge on (Object Orientated Programming)
• Ideally (but not essential) some commercial experience in development or completed some personal projects.
• You will need to be a self-starter, motivated and driven to succeed with good communication skills.
• You will have a desire to pursue a career within Development
• You will have excellent verbal and written communication skills

We are happy to accept applications from individuals who are perhaps wanting to move into a full-time development position and are currently undertaking perhaps some but not all the responsibilities.

ROLE: Graduate / Junior Developer

LOCATION: Howden, North Yorkshire

SALARY: £18,000 - £25,000

BENEFITS:

Please contact Ryan James at Synchro to explore this exclusive opportunity further or apply through this job posting and we will be in touch.

The successful candidate will be working at our client's Dublin office, in a hands-on capacity and

immediate contact with application development teams of the Platform group responsible for

back-end solutions. Emphasis of the role is on high solution performance and salacity in large

data asset environments.

Key responsibilities

• Advanced knowledge of SQL Server data stores: row store and column store, optimisations.
• Advanced knowledge of SQL Server partitioning and file and filegroup design.
• Advanced knowledge of indexes, index management, index design, index optimisations and index statistics.
• Advanced Knowledge of MySQL development, MySQL partitioning and migration of code base to MySQL from SQL Server.
• Advanced Knowledge of SQL Server performance tuning, especially around stored procedures.
• Acting as SME (subject matter expert) for the teams implementing features or changes using SQL Server platforms.
• Advanced knowledge and experience in developing and managing ETLs (TSQL / SSIS /AWS Glue).
• Technical design and implementation of new application features, rework and upgrades of the existing functionality.
• Good Knowledge and experience with AWS Cloud, especially with Aurora RDS, Glue and S3/Athena is a clear advantage.
• Good knowledge of query and query parallelism in SQL Server.
• Good knowledge of SQL Server DMO's especially around statistics, data store and performance.
• Experience with AWS Cloud, especially with Aurora RDS, Glue and S3/Athena is an advantage.
• Experience in working closely with the DBA team to ensure smooth deployments of application updates.
• Experience in troubleshooting and resolving general database problems.
• Experience with database design & data modelling (experience with Erwin or similar data modeller tools is an advantage).
• Experience in database source control and deployments. Examples: SVN, CVS, Git, TFS.
• Experience in testing/validating database components.
• Experience with monitoring either native or via 3rd party.

Essential Skills & Experience

• 5 + years of design and development of relational data store solutions using Microsoft SQL Server and MySQL in a production environment.
• Successful experience with agile development practices.
• Proven ability to influence technical discussions and provide technical leadership.
• Wholistic approach to the application development and strong owner attitude of the functionality provided to the customers.
• Ability to comprehend complex business and technical scenarios.
• Expert knowledge of SQL and T-SQL / MySQL.
• Experience in Performance Tuning and Optimization (PTO), using monitoring and troubleshooting tools.
• Industry experience working high volumes of data in 24/7 environment.
• Experience with SSIS packages development and maintenance.

Randstad encourage applications from individuals of all ages & backgrounds. Whilst appointments will be made on merit alone candidates must be able to prove their right to work in the UK or the Republic of Ireland (as relevant). Randstad acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

The successful candidate will be working at our client's Dublin office, in a hands-on capacity and

immediate contact with application development teams of the Platform group responsible for

back-end solutions. Emphasis of the role is on high solution performance and salacity in large

data asset environments.

Key responsibilities

• Advanced knowledge of SQL Server data stores: row store and column store, optimisations.
• Advanced knowledge of SQL Server partitioning and file and filegroup design.
• Advanced knowledge of indexes, index management, index design, index optimisations and index statistics.
• Advanced Knowledge of MySQL development, MySQL partitioning and migration of code base to MySQL from SQL Server.
• Advanced Knowledge of SQL Server performance tuning, especially around stored procedures.
• Acting as SME (subject matter expert) for the teams implementing features or changes using SQL Server platforms.
• Advanced knowledge and experience in developing and managing ETLs (TSQL / SSIS /AWS Glue).
• Technical design and implementation of new application features, rework and upgrades of the existing functionality.
• Good Knowledge and experience with AWS Cloud, especially with Aurora RDS, Glue and S3/Athena is a clear advantage.
• Good knowledge of query and query parallelism in SQL Server.
• Good knowledge of SQL Server DMO's especially around statistics, data store and performance.
• Experience with AWS Cloud, especially with Aurora RDS, Glue and S3/Athena is an advantage.
• Experience in working closely with the DBA team to ensure smooth deployments of application updates.
• Experience in troubleshooting and resolving general database problems.
• Experience with database design & data modelling (experience with Erwin or similar data modeller tools is an advantage).
• Experience in database source control and deployments. Examples: SVN, CVS, Git, TFS.
• Experience in testing/validating database components.
• Experience with monitoring either native or via 3rd party.

Essential Skills & Experience

• 5 + years of design and development of relational data store solutions using Microsoft SQL Server and MySQL in a production environment.
• Successful experience with agile development practices.
• Proven ability to influence technical discussions and provide technical leadership.
• Wholistic approach to the application development and strong owner attitude of the functionality provided to the customers.
• Ability to comprehend complex business and technical scenarios.
• Expert knowledge of SQL and T-SQL / MySQL.
• Experience in Performance Tuning and Optimization (PTO), using monitoring and troubleshooting tools.
• Industry experience working high volumes of data in 24/7 environment.
• Experience with SSIS packages development and maintenance.

Randstad encourage applications from individuals of all ages & backgrounds. Whilst appointments will be made on merit alone candidates must be able to prove their right to work in the UK or the Republic of Ireland (as relevant). Randstad acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

.Net Developer - C# / HTML / JavaScript
Salary: Competitive (Dependant on experience)
Location: Southampton

My client are a fast growing Managed Service Provider offering a range of managed IT services for businesses. Their head office is based in Southampton whilst their customers and clients are dotted across the UK.

Due to real growth they are now looking for a passionate and enthusiastic Software Developer to join their team where no two days will be the same; some days you'll see yourself assisting in the build of new bespoke applications and other days you'll be developing system integrations and providing business intelligence and analytics solutions.

This role is aPermanent opportunity based in Southampton

Key Responsibilities:

• You'll be providing pre-sales concept ideas and design
• You'll be responsible for performing testing and correcting bugs/issues as well as having a heavy involvement in the maintenance and development of the services
• You'll be responsible for building the application using good quality code
• Within the team you'll be involved with peer reviewing of team code
• Responsible for deploying solutionS

Skills and Experience Required:

• Working experience of .net, C#, HTML/Javascript and SQL Server
• Ability to think logically, solve technical problems and plan workload
• Ability to create new reports and processes using your own initiative

If this is the right opportunity for you then please apply below or for more information, please contact Millie Carter at Sanderson Recruitment on or please email

.Net Developer - C# / HTML / JavaScript
Salary: Competitive (Dependant on experience)
Location: Southampton

My client are a fast growing Managed Service Provider offering a range of managed IT services for businesses. Their head office is based in Southampton whilst their customers and clients are dotted across the UK.

Due to real growth they are now looking for a passionate and enthusiastic Software Developer to join their team where no two days will be the same; some days you'll see yourself assisting in the build of new bespoke applications and other days you'll be developing system integrations and providing business intelligence and analytics solutions.

This role is aPermanent opportunity based in Southampton

Key Responsibilities:

• You'll be providing pre-sales concept ideas and design
• You'll be responsible for performing testing and correcting bugs/issues as well as having a heavy involvement in the maintenance and development of the services
• You'll be responsible for building the application using good quality code
• Within the team you'll be involved with peer reviewing of team code
• Responsible for deploying solutionS

Skills and Experience Required:

• Working experience of .net, C#, HTML/Javascript and SQL Server
• Ability to think logically, solve technical problems and plan workload
• Ability to create new reports and processes using your own initiative

If this is the right opportunity for you then please apply below or for more information, please contact Millie Carter at Sanderson Recruitment on or please email