We are looking for ICT Technicians to help support our expanding client base of Schools throughout Cornwall. The role will involve onsite ICT support of a wide range of products and services, most commonly found in schools encompassing windows networks and apple products.

Also including a range of desktops, laptops and tablet devices, Wireless solutions, interactive TV's and whiteboards, operating systems and anti-virus updates and our internet filtering services.

Windows server skills are desired but not essential and the salary will be agreed based on experience and skill set.

Responsibilities and requirements:
- Onsite school ICT support
- Windows desktop, mac, and ipad installation and support
- Installation and upgrade of schools application software
- Good customer facing skills and the ability to communicate with people at all levels.
- Diagnose faults, support, install, maintain & repair of the following
- Microsoft Products:
- Windows 7/10, Office 2013/2016/2019
- Install update and support anti-virus solutions
- Continually update MS technical knowledge on products as required
- Maintain confidentiality with regard to customer/company data
- Adhere to data protection act
- Focus on maintaining effective customer service
- Must Hold a full UK driving license

Desired skills:
- Basic understanding of Windows Server
- Active directory and group policy
- Windows deployment services
- Knowledge / understanding of TCP/IP

Professional Qualities:
- Generates enthusiasm among team members
- Proactively seeks opportunities to build on existing skills
- Facilitates effective team interaction
- Communicates effectively with customers to identify needs and evaluate alternative business solutions in accordance with organisation objectives
- Continually seeks opportunities to increase customer satisfaction and deepen customer relationships
- Manages customer expectations effectively
- Seeks and participates in development opportunities above and beyond training required by the company

We are looking for ICT Technicians to help support our expanding client base of Schools throughout Cornwall. The role will involve onsite ICT support of a wide range of products and services, most commonly found in schools encompassing windows networks and apple products.

Also including a range of desktops, laptops and tablet devices, Wireless solutions, interactive TV's and whiteboards, operating systems and anti-virus updates and our internet filtering services.

Windows server skills are desired but not essential and the salary will be agreed based on experience and skill set.

Responsibilities and requirements:
- Onsite school ICT support
- Windows desktop, mac, and ipad installation and support
- Installation and upgrade of schools application software
- Good customer facing skills and the ability to communicate with people at all levels.
- Diagnose faults, support, install, maintain & repair of the following
- Microsoft Products:
- Windows 7/10, Office 2013/2016/2019
- Install update and support anti-virus solutions
- Continually update MS technical knowledge on products as required
- Maintain confidentiality with regard to customer/company data
- Adhere to data protection act
- Focus on maintaining effective customer service
- Must Hold a full UK driving license

Desired skills:
- Basic understanding of Windows Server
- Active directory and group policy
- Windows deployment services
- Knowledge / understanding of TCP/IP

Professional Qualities:
- Generates enthusiasm among team members
- Proactively seeks opportunities to build on existing skills
- Facilitates effective team interaction
- Communicates effectively with customers to identify needs and evaluate alternative business solutions in accordance with organisation objectives
- Continually seeks opportunities to increase customer satisfaction and deepen customer relationships
- Manages customer expectations effectively
- Seeks and participates in development opportunities above and beyond training required by the company

This company is Europe's leading cloud iPaaS (Integration Platform as a Service), connecting the best global ERP, Ecommerce, WMS and POS softwares.

They have a unique opportunity for an experienced PHP Developer. Not only could you join one of the most exciting brands in Tech but you can work with the best known brands in retail.

This role will be based at their Head Office in Nottingham.

Integrate NetSuite ERP, Microsoft Dynamics Nav (Business Central) with other key platforms including Shopify Plus, Magento, Woocommerce, Bigcommerce, Peoplevox, Red Prairie.

Work closely with their team to take their best of breed software platform (built in Php Laravel) to the next level

Working closely with the Head of Engineering, you will build upon and extend the excellent relationships that we have with their clients. They are looking for someone ambitious, who thrives under pressure and a keen problem solver.

Strong technical analysis & problem solving skills
Commercial experience with data manipulation, experience with eCommerce data sets would be advantageous

PHP 7+ OOP with MySQL & MongoDB

Experience of working with the following APIs & Data Formats:
- REST
- SOAP
- ODATA
- XML
- CSV
- Suitetalk

Desirable (but not essential)
NetSuite ERP, specifically:
- Suitescript 1.0 & 2.0
- Evidential experience of creating Suitelets

- API Design, build, documentation & management.
- Experience with Laravel/Symphony based frameworks.
- GIT version control
- Project Management & Customer Support delivery via a solution such as JIRA
- DevOps knowledge for VPS-based Linux instances.
- Knowledge of debugging tools, i.e. Xdebug
- Knowledge & understanding of internet & data security.

Benefits:
- Competitive salary with a bonus scheme
Modern office, set in the heart of Nottingham's creative quarter
- Contribution matched pension scheme
- Regular company staff nights out
- Endless tea, coffee and biscuit supply
- Opportunity to help shape a growing software company

Based in the heart of Nottingham please apply now!

This company is Europe's leading cloud iPaaS (Integration Platform as a Service), connecting the best global ERP, Ecommerce, WMS and POS softwares.

They have a unique opportunity for an experienced PHP Developer. Not only could you join one of the most exciting brands in Tech but you can work with the best known brands in retail.

This role will be based at their Head Office in Nottingham.

Integrate NetSuite ERP, Microsoft Dynamics Nav (Business Central) with other key platforms including Shopify Plus, Magento, Woocommerce, Bigcommerce, Peoplevox, Red Prairie.

Work closely with their team to take their best of breed software platform (built in Php Laravel) to the next level

Working closely with the Head of Engineering, you will build upon and extend the excellent relationships that we have with their clients. They are looking for someone ambitious, who thrives under pressure and a keen problem solver.

Strong technical analysis & problem solving skills
Commercial experience with data manipulation, experience with eCommerce data sets would be advantageous

PHP 7+ OOP with MySQL & MongoDB

Experience of working with the following APIs & Data Formats:
- REST
- SOAP
- ODATA
- XML
- CSV
- Suitetalk

Desirable (but not essential)
NetSuite ERP, specifically:
- Suitescript 1.0 & 2.0
- Evidential experience of creating Suitelets

- API Design, build, documentation & management.
- Experience with Laravel/Symphony based frameworks.
- GIT version control
- Project Management & Customer Support delivery via a solution such as JIRA
- DevOps knowledge for VPS-based Linux instances.
- Knowledge of debugging tools, i.e. Xdebug
- Knowledge & understanding of internet & data security.

Benefits:
- Competitive salary with a bonus scheme
Modern office, set in the heart of Nottingham's creative quarter
- Contribution matched pension scheme
- Regular company staff nights out
- Endless tea, coffee and biscuit supply
- Opportunity to help shape a growing software company

Based in the heart of Nottingham please apply now!

Trainee / Qualified SAP (Part L) Energy Assessor (OCDEA)

This company is a well-respected provider of Energy Consultancy and Compliance Services to a wide range of construction professionals on both a national and localised level.

They currently have an excellent development opportunity for a Trainee On Construction Energy Assessor to join their practice.

In the early stages the role will involve supporting their existing Energy Assessors in completing various calculations and reports for Building Control applications across a range of small to medium scale developments. This will provide important experience which will complement subsequent planned training.

Following the successful completion of this initial probationary period, they will then fully fund and support the successful applicant's formal training and qualification as an On Construction Energy Assessor. This will result in either a City & Guilds or ABBE Level 3 Diploma which will permit the appointed individual to become accredited as a practising Energy Assessor.

This fantastic opportunity would be well suited to an individual who has previously studied a construction or built environment related course or alternatively to someone who has direct experience of working within this sector. They are however open to applications from candidates who can demonstrate an interest within this area coupled with a strong willingness to learn.

Applicants should be educated to at least an A-level / HND standard with an emphasis on technical and mathematical related subjects. Since written and verbal communication is a vital part of the role, it will also be important for candidates to demonstrate a strong command of English.

As an alternative to the Trainee position outlined above, they would also welcome applications / expressions of interests from any existing qualified On Construction Energy Assessors who are looking to further their career.

Trainee / Qualified SAP (Part L) Energy Assessor (OCDEA)

This company is a well-respected provider of Energy Consultancy and Compliance Services to a wide range of construction professionals on both a national and localised level.

They currently have an excellent development opportunity for a Trainee On Construction Energy Assessor to join their practice.

In the early stages the role will involve supporting their existing Energy Assessors in completing various calculations and reports for Building Control applications across a range of small to medium scale developments. This will provide important experience which will complement subsequent planned training.

Following the successful completion of this initial probationary period, they will then fully fund and support the successful applicant's formal training and qualification as an On Construction Energy Assessor. This will result in either a City & Guilds or ABBE Level 3 Diploma which will permit the appointed individual to become accredited as a practising Energy Assessor.

This fantastic opportunity would be well suited to an individual who has previously studied a construction or built environment related course or alternatively to someone who has direct experience of working within this sector. They are however open to applications from candidates who can demonstrate an interest within this area coupled with a strong willingness to learn.

Applicants should be educated to at least an A-level / HND standard with an emphasis on technical and mathematical related subjects. Since written and verbal communication is a vital part of the role, it will also be important for candidates to demonstrate a strong command of English.

As an alternative to the Trainee position outlined above, they would also welcome applications / expressions of interests from any existing qualified On Construction Energy Assessors who are looking to further their career.

IT Officer

Abercynon, South Wales (15 miles north of Cardiff)

GBP27,793.77 - GBP29,857.21 per annum

35 Hours per week (Monday to Friday - Flexitime available)

Our client lies in the heart of Rhondda Cynon Taf in glorious South Wales. They're proud of their deep-rooted history in providing housing and support for the people and communities where they work. They provide 1850 homes for living rents, and their hugely-respected Cwm Taf Care & Repair subsidiary provides services to enable older or disabled people living in privately-owned homes to maintain their safety and independence.

Above all though, they are a people-based organisation. They're passionate about providing great services and support, about being a good employer, and about being a respected partner in their region and across Wales.

They're looking for a passionate and practical IT Officer to provide a high quality, IT support to the Group.

In this key role you will assist the Infrastructure & Systems Manager in the maintenance and development of the IT systems with the aim of enhancing their use and performance. You will be proactive in your approach to resolving day to day problems encountered with hardware and software.

You must have previous experience of delivering IT support and hold a professional ICT qualification or equivalent. Experience of working in a virtualised networking environment and administering Office 365 would be advantageous.

Most importantly, you will be someone who is highly motivated, has an eye for detail and has a genuine passion and demonstrable experience of delivering quality services. Being respectful and inclusive to colleagues and customers will be important to you.

Closing Date: 4.00pm on 25th March 2020

Interviews Date: 2nd April 2020

IT Officer

Abercynon, South Wales (15 miles north of Cardiff)

GBP27,793.77 - GBP29,857.21 per annum

35 Hours per week (Monday to Friday - Flexitime available)

Our client lies in the heart of Rhondda Cynon Taf in glorious South Wales. They're proud of their deep-rooted history in providing housing and support for the people and communities where they work. They provide 1850 homes for living rents, and their hugely-respected Cwm Taf Care & Repair subsidiary provides services to enable older or disabled people living in privately-owned homes to maintain their safety and independence.

Above all though, they are a people-based organisation. They're passionate about providing great services and support, about being a good employer, and about being a respected partner in their region and across Wales.

They're looking for a passionate and practical IT Officer to provide a high quality, IT support to the Group.

In this key role you will assist the Infrastructure & Systems Manager in the maintenance and development of the IT systems with the aim of enhancing their use and performance. You will be proactive in your approach to resolving day to day problems encountered with hardware and software.

You must have previous experience of delivering IT support and hold a professional ICT qualification or equivalent. Experience of working in a virtualised networking environment and administering Office 365 would be advantageous.

Most importantly, you will be someone who is highly motivated, has an eye for detail and has a genuine passion and demonstrable experience of delivering quality services. Being respectful and inclusive to colleagues and customers will be important to you.

Closing Date: 4.00pm on 25th March 2020

Interviews Date: 2nd April 2020

Becoming a Service Architect with Capita Technology Solutions:

Due to demand and significant growth, Capita Technology Solutions now require a Service Architect to join our Professional Services Team. Ideally, we are looking for current Service Architects with previous experience of designing IT Service Management services to enable transition of IT Service Management services to live operational support for both internal and external clients.

You will provide consultancy support for new Sales opportunities and are a key member of the Solutions & Pre-Sales team, to help define the service management services proposed to meet a client's requirements and their associated costs. Service Architects work closely with bid managers and Solutions Architects in the preparation of bid responses, including cost models and business cases.

We are looking for subject matter experts in IT Service Management to provide advice and guidance on all aspects of IT Service Management on an ad hoc basis to teams across IT Services, Capita Group Businesses, Capita Group clients and potential Capita clients.

These positions will be located out of the nearest Capita ITS UK office, with some travel to customer and other sites in the UK required from time to time. We also operate a flexible working environment.

What you will do:

• Champion service management and associated processes and procedures within Capita IT Services, operating within the ITIL frameworks and aligned with ISO2000, for which you are a subject matter expert
• Supporting the negotiation and renegotiation of customer contracts relating to IT Service Management, including service models and associated ITIL functions, SLAs/KPIs and Service Recognition and Penalty schemes
• Produce and Manage Service Descriptions on behalf of teams across IT Services & participate in cost modelling and new business governance
• Take a lead role in the design of IT Service Management services, demonstrating a high level of understanding with respect to commercial drivers for both the customer and Capita, customer drivers, customer requirements, contractual agreements, service architecture and service operation, for Pre-Sales Opportunities/Bids
• Document IT Service Management solutions in a Service Design by translating customer requirements and/or contractual obligations into a Service Design that describes the scope of services, delivery model(s), people, processes, Service Level Agreements (SLAs) and supporting Operational Level Agreements (OLAs) to provide the basis for transition into Business-As-Usual (BAU)
• Produce Service Models to support Operational teams in the delivery of IT services

About you:

• Extensive experience in designing, developing and implementing sustainable and scalable service management processes and procedures
• Experience in selecting and applying service management principles, policies and techniques in client operational environments
• Customer focussed with ability to identify and understand the (internal and/or external) customer's needs
• Displays a high degree of knowledge relating to service management and ITSM toolsets
• Experience of working at a senior Operations management level
• Extensive IT Outsource knowledge and experience including experience in developing and using ITO cost models
• Able to perform peer reviews, audits, standards compliance checks and due diligence as required
• Demonstrable consultancy skills
• Experience as a service architect/consultant with excellent design experience

Desired Experience/Skills:

• ITIL Manager or ITIL V3 Expert and ISO/IEC 20000 consultant qualifications are desirable
• Experience in operating as a Service Delivery Manager or Operations Manager

About Capita Technology Solutions

Capita Technology Solutions provide end-to-end enterprise IT services and solutions focused around digital transformation and innovation; core platforms, cloud, hosted and on-premise and services; LAN and WAN connectivity solutions; and professional services - advising and running IT solutions for our customers, testing, data consulting and cybersecurity.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Becoming a Service Architect with Capita Technology Solutions:

Due to demand and significant growth, Capita Technology Solutions now require a Service Architect to join our Professional Services Team. Ideally, we are looking for current Service Architects with previous experience of designing IT Service Management services to enable transition of IT Service Management services to live operational support for both internal and external clients.

You will provide consultancy support for new Sales opportunities and are a key member of the Solutions & Pre-Sales team, to help define the service management services proposed to meet a client's requirements and their associated costs. Service Architects work closely with bid managers and Solutions Architects in the preparation of bid responses, including cost models and business cases.

We are looking for subject matter experts in IT Service Management to provide advice and guidance on all aspects of IT Service Management on an ad hoc basis to teams across IT Services, Capita Group Businesses, Capita Group clients and potential Capita clients.

These positions will be located out of the nearest Capita ITS UK office, with some travel to customer and other sites in the UK required from time to time. We also operate a flexible working environment.

What you will do:

• Champion service management and associated processes and procedures within Capita IT Services, operating within the ITIL frameworks and aligned with ISO2000, for which you are a subject matter expert
• Supporting the negotiation and renegotiation of customer contracts relating to IT Service Management, including service models and associated ITIL functions, SLAs/KPIs and Service Recognition and Penalty schemes
• Produce and Manage Service Descriptions on behalf of teams across IT Services & participate in cost modelling and new business governance
• Take a lead role in the design of IT Service Management services, demonstrating a high level of understanding with respect to commercial drivers for both the customer and Capita, customer drivers, customer requirements, contractual agreements, service architecture and service operation, for Pre-Sales Opportunities/Bids
• Document IT Service Management solutions in a Service Design by translating customer requirements and/or contractual obligations into a Service Design that describes the scope of services, delivery model(s), people, processes, Service Level Agreements (SLAs) and supporting Operational Level Agreements (OLAs) to provide the basis for transition into Business-As-Usual (BAU)
• Produce Service Models to support Operational teams in the delivery of IT services

About you:

• Extensive experience in designing, developing and implementing sustainable and scalable service management processes and procedures
• Experience in selecting and applying service management principles, policies and techniques in client operational environments
• Customer focussed with ability to identify and understand the (internal and/or external) customer's needs
• Displays a high degree of knowledge relating to service management and ITSM toolsets
• Experience of working at a senior Operations management level
• Extensive IT Outsource knowledge and experience including experience in developing and using ITO cost models
• Able to perform peer reviews, audits, standards compliance checks and due diligence as required
• Demonstrable consultancy skills
• Experience as a service architect/consultant with excellent design experience

Desired Experience/Skills:

• ITIL Manager or ITIL V3 Expert and ISO/IEC 20000 consultant qualifications are desirable
• Experience in operating as a Service Delivery Manager or Operations Manager

About Capita Technology Solutions

Capita Technology Solutions provide end-to-end enterprise IT services and solutions focused around digital transformation and innovation; core platforms, cloud, hosted and on-premise and services; LAN and WAN connectivity solutions; and professional services - advising and running IT solutions for our customers, testing, data consulting and cybersecurity.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.