We are looking for an internal IT Support Engineer to join an expanding R&D technology company based in North Cambridge. Reporting to the IT Systems Manager, you will be responsible for 1st / 2nd line IT and network support tasks -primarily within the company and occasionally to end users/customers. This role is very hands-on so you will need proven experience providing 1st and 2nd line support working in a small-to-medium sized company (SME organisation). This is a fantastic company to work for so in return you can expect a competitive salary plus on-going training to keep your skills up to date and a friendly and supportive team atmosphere.

Salary: £25k - £30k + benefits. Location: North Cambridge

Responsibilities of IT Support Engineer

• Providing 1st and 2nd line PC and network support to end users.
• Monitoring the company's IT infrastructure and dealing with alerts.
• Contributing to the development and implementation of IT services to the company.
• Supporting the IT infrastructure of all departments at the Cambridge office site.

Requirements of IT Support Engineer

• Windows 10, Windows Server 2016
• Linux (Debian, Ubuntu)
• Virtualisation (VMWare vSphere)
• Network switching / routing / Wi-Fi, VLANs
• LDAP, VPN (IPSEC, SSL)
• Office365
• Well versed in IT security and data security
• Excellent attention to detail and good record keeping
• Very reliable with a positive "can do" attitude, flexible and open-minded about all aspects of the job
• Experience of any of the following would be beneficial, Managing IT systems in a product development setting, Managing AV / Firewall solutions (Sophos knowledge preferred), Cloud platforms (Amazon AWS, Heroku), VPN (including use of OpenVPN), Mimecast, SQL Server.

We are looking for an internal IT Support Engineer to join an expanding R&D technology company based in North Cambridge. Reporting to the IT Systems Manager, you will be responsible for 1st / 2nd line IT and network support tasks -primarily within the company and occasionally to end users/customers. This role is very hands-on so you will need proven experience providing 1st and 2nd line support working in a small-to-medium sized company (SME organisation). This is a fantastic company to work for so in return you can expect a competitive salary plus on-going training to keep your skills up to date and a friendly and supportive team atmosphere.

Salary: £25k - £30k + benefits. Location: North Cambridge

Responsibilities of IT Support Engineer

• Providing 1st and 2nd line PC and network support to end users.
• Monitoring the company's IT infrastructure and dealing with alerts.
• Contributing to the development and implementation of IT services to the company.
• Supporting the IT infrastructure of all departments at the Cambridge office site.

Requirements of IT Support Engineer

• Windows 10, Windows Server 2016
• Linux (Debian, Ubuntu)
• Virtualisation (VMWare vSphere)
• Network switching / routing / Wi-Fi, VLANs
• LDAP, VPN (IPSEC, SSL)
• Office365
• Well versed in IT security and data security
• Excellent attention to detail and good record keeping
• Very reliable with a positive "can do" attitude, flexible and open-minded about all aspects of the job
• Experience of any of the following would be beneficial, Managing IT systems in a product development setting, Managing AV / Firewall solutions (Sophos knowledge preferred), Cloud platforms (Amazon AWS, Heroku), VPN (including use of OpenVPN), Mimecast, SQL Server.

Network Engineer

£25,000 - £30,000

Telford, Shropshire

Due to growth of their team, my client is now seeking an experienced network engineer to join them and oversee their infrastructure.

Role Responsibilities

• Monitor the network to make sure that everything is running efficiently and as expected and to identify any issues.
• Provide upgrades to current systems and hardware to better the network.
• Troubleshoot customer incidents and provide a solution.
• Thorough documentation for reference to other engineer when future problems occur.
• Make sure that SLA's are adhered to and all tickets are completed.

Desirable Technical Experience

• Active Directory, Group Policies
• Microsoft Exchange - Office365
• Windows Server
• Networking - Firewalls / Switches / Routers (Cisco)
• Connectivity - DHCP, DNS, TCPIP, Vlans, VPN
• Monitoring & Patching Experience

Desirable Certifications

• CompTIA S+ | CompTIA N+
• CCENT
• CCNA | CCNP

If you meet the above desirable experience and interested in the role, apply now.

My client is looking to move quickly.

Key Words:

Network Engineer - CISCO - CCNA - CCNP - CCENT - Firewalls - Switches - Routers - Networking - Infrastructure Engineer - IT Support - 2nd Line

Network Engineer

£25,000 - £30,000

Telford, Shropshire

Due to growth of their team, my client is now seeking an experienced network engineer to join them and oversee their infrastructure.

Role Responsibilities

• Monitor the network to make sure that everything is running efficiently and as expected and to identify any issues.
• Provide upgrades to current systems and hardware to better the network.
• Troubleshoot customer incidents and provide a solution.
• Thorough documentation for reference to other engineer when future problems occur.
• Make sure that SLA's are adhered to and all tickets are completed.

Desirable Technical Experience

• Active Directory, Group Policies
• Microsoft Exchange - Office365
• Windows Server
• Networking - Firewalls / Switches / Routers (Cisco)
• Connectivity - DHCP, DNS, TCPIP, Vlans, VPN
• Monitoring & Patching Experience

Desirable Certifications

• CompTIA S+ | CompTIA N+
• CCENT
• CCNA | CCNP

If you meet the above desirable experience and interested in the role, apply now.

My client is looking to move quickly.

Key Words:

Network Engineer - CISCO - CCNA - CCNP - CCENT - Firewalls - Switches - Routers - Networking - Infrastructure Engineer - IT Support - 2nd Line

IT Helpdesk Administrator

The Company

A highly successful globally facing trading company are looking for an IT Helpdesk Administrator to join their computers and communication department in London. The C&C department is responsible for planning and managing all IT functions of the company within the Europe/Russia/NIS region.

The Role

IT Helpdesk Administrator is the first point of contact when employees in London and other offices within the Europe/Russia/NIS region requires assistance in IT matters. This could range from trouble-shooting IT issues to actively managing stocks of PCs, company mobiles, ipad devices. You will also have to liaise with Tokyo HQ as and when is necessary.

• First line provision of hardware, software, network and telephony support to users throughout the region
• Support of client connectivity and technical problem resolution
• Installation, configuration and administration including connection to Microsoft Windows network domain
• Assisting Department with Network, Server and IT Security issues
• Liaison with service providers
• Managing the appropriate consumables and spare parts
• Recording expenses
• Updating computer records
• Processing registration of new users

The Ideal Candidate

• Proven experience of managing and supporting telephony systems
• At least 2 years’ proven IT support/ helpdesk experience within an office Proven experience of managing and supporting iphone / ipad
• Windows Server / Desktop accredited
• Proven experience of having used IT technology to improve business efficiency
• Excellent communication skills in dealing with internal and external stakeholders
• Proven experience in working in a multicultural environment
• Organisational skills - ability to effectively manage and prioritise workload
• Proactive - Ability to work effectively unsupervised
• Japanese language ability - basic reading and writing capability
• Proven Helpdesk experience in medium/ large organisation
• Proven Experience of supporting and configuring Windows 10, 2008/2012/2016 Servers
• Extensive experience of supporting related peripherals
• Understanding of Microsoft Exchange and Outlook

If your application is successful, you will be contacted within 2 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

IT Helpdesk Administrator

The Company

A highly successful globally facing trading company are looking for an IT Helpdesk Administrator to join their computers and communication department in London. The C&C department is responsible for planning and managing all IT functions of the company within the Europe/Russia/NIS region.

The Role

IT Helpdesk Administrator is the first point of contact when employees in London and other offices within the Europe/Russia/NIS region requires assistance in IT matters. This could range from trouble-shooting IT issues to actively managing stocks of PCs, company mobiles, ipad devices. You will also have to liaise with Tokyo HQ as and when is necessary.

• First line provision of hardware, software, network and telephony support to users throughout the region
• Support of client connectivity and technical problem resolution
• Installation, configuration and administration including connection to Microsoft Windows network domain
• Assisting Department with Network, Server and IT Security issues
• Liaison with service providers
• Managing the appropriate consumables and spare parts
• Recording expenses
• Updating computer records
• Processing registration of new users

The Ideal Candidate

• Proven experience of managing and supporting telephony systems
• At least 2 years’ proven IT support/ helpdesk experience within an office Proven experience of managing and supporting iphone / ipad
• Windows Server / Desktop accredited
• Proven experience of having used IT technology to improve business efficiency
• Excellent communication skills in dealing with internal and external stakeholders
• Proven experience in working in a multicultural environment
• Organisational skills - ability to effectively manage and prioritise workload
• Proactive - Ability to work effectively unsupervised
• Japanese language ability - basic reading and writing capability
• Proven Helpdesk experience in medium/ large organisation
• Proven Experience of supporting and configuring Windows 10, 2008/2012/2016 Servers
• Extensive experience of supporting related peripherals
• Understanding of Microsoft Exchange and Outlook

If your application is successful, you will be contacted within 2 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

We’re currently recruiting an IT Support/Administrator (70% technical and 30% administration duties) to work within international environment.

IT Helpdesk Administrator (70% technical and 30% administrational) is the first point of contact when employees in London and other offices within in the EMEA Russia and NIS region requires assistance in IT matters. This could range from trouble-shooting IT issues to actively managing stocks of PCs, company mobiles, ipad devices. They will also have to liaise with Tokyo HQ as and when is necessary. Furthermore, the job holder will be required to take care of several administrative duties, including processing invoices for the department, registration of new users.

Responsibilities;

• First line provision of hardware, software, network and telephony support to users throughout the region.
• Support of client connectivity and technical problem resolution.
• Installation, configuration and administration including connection to Microsoft Windows network domain.
• Assisting Department with Network, Server and IT Security issues.
• Liaison with service providers.
• Managing the appropriate consumables and spare parts.
• Recording expenses.
• Updating computer records.
• Processing invoices in conjunction with the Accounts department.

Requirements:

• At least 2 years proven IT support/ helpdesk experience within an office environment.
• Proven experience of Helpdesk experience in medium/ large organisation as well as supporting and configuring Windows and Servers
• Understanding of Microsoft Exchange, Outlook and Microsoft Office365
• University degree
• Intermediate understanding of Japanese language is advantage but not essential
• Excellent communicator who is flexible and enthusiastic.
• A person who works their own when needed but also able to work as part of a small team.
• Ability to communicate effectively with users in a huge number of different countries.
• Ability to prioritize responsibilities and to work under pressure.

Conditions:

• Salary - £25,000 per annum, depending on experience
• Location - City, London
• Competitive benefits are available (Pension Scheme, Life Insurance, Private Health Insurance, Personal Travel Insurance, Interest-Free Season Ticket Loan)

For more details, please contact us immediately!

*** Access Appointments Consultancy Ltd is a recruitment agency based in London. Please note that we’re afraid that due to the high volume of applications we receive, we may not be able to provide feedbacks on individual CVs. We can only consider candidates who are eligible to work in Europe and are able to provide relevant supporting documentation such as passport/visas when required. Thank you for your time and cooperation***

We’re currently recruiting an IT Support/Administrator (70% technical and 30% administration duties) to work within international environment.

IT Helpdesk Administrator (70% technical and 30% administrational) is the first point of contact when employees in London and other offices within in the EMEA Russia and NIS region requires assistance in IT matters. This could range from trouble-shooting IT issues to actively managing stocks of PCs, company mobiles, ipad devices. They will also have to liaise with Tokyo HQ as and when is necessary. Furthermore, the job holder will be required to take care of several administrative duties, including processing invoices for the department, registration of new users.

Responsibilities;

• First line provision of hardware, software, network and telephony support to users throughout the region.
• Support of client connectivity and technical problem resolution.
• Installation, configuration and administration including connection to Microsoft Windows network domain.
• Assisting Department with Network, Server and IT Security issues.
• Liaison with service providers.
• Managing the appropriate consumables and spare parts.
• Recording expenses.
• Updating computer records.
• Processing invoices in conjunction with the Accounts department.

Requirements:

• At least 2 years proven IT support/ helpdesk experience within an office environment.
• Proven experience of Helpdesk experience in medium/ large organisation as well as supporting and configuring Windows and Servers
• Understanding of Microsoft Exchange, Outlook and Microsoft Office365
• University degree
• Intermediate understanding of Japanese language is advantage but not essential
• Excellent communicator who is flexible and enthusiastic.
• A person who works their own when needed but also able to work as part of a small team.
• Ability to communicate effectively with users in a huge number of different countries.
• Ability to prioritize responsibilities and to work under pressure.

Conditions:

• Salary - £25,000 per annum, depending on experience
• Location - City, London
• Competitive benefits are available (Pension Scheme, Life Insurance, Private Health Insurance, Personal Travel Insurance, Interest-Free Season Ticket Loan)

For more details, please contact us immediately!

*** Access Appointments Consultancy Ltd is a recruitment agency based in London. Please note that we’re afraid that due to the high volume of applications we receive, we may not be able to provide feedbacks on individual CVs. We can only consider candidates who are eligible to work in Europe and are able to provide relevant supporting documentation such as passport/visas when required. Thank you for your time and cooperation***