This is an exciting opportunity for driven and motivated IT desktop developers to join a successful team delivering core infrastructure services and end-user device solutions to the University.

You will have responsibilities for the development and maintenance of the end-user computing environment, including the supporting architecture. This includes selection of new systems, upgrades and maintenance, security, applications & tools, fault resolution, testing, documentation, support and training.

For the Desktop Developer role, candidates will have an IT-related HND or higher (or equivalent qualification or equivalent experience) along with demonstrable experience of systems development, including working knowledge of managing and deploying an enterprise-level secure desktop infrastructure.

Closing Date: 6 April 2020.

The University is a Silver Athena Swan Award holder.

This is an exciting opportunity for driven and motivated IT desktop developers to join a successful team delivering core infrastructure services and end-user device solutions to the University.

You will have responsibilities for the development and maintenance of the end-user computing environment, including the supporting architecture. This includes selection of new systems, upgrades and maintenance, security, applications & tools, fault resolution, testing, documentation, support and training.

For the Desktop Developer role, candidates will have an IT-related HND or higher (or equivalent qualification or equivalent experience) along with demonstrable experience of systems development, including working knowledge of managing and deploying an enterprise-level secure desktop infrastructure.

Closing Date: 6 April 2020.

The University is a Silver Athena Swan Award holder.

Insurance Brokers are looking for a 1st/2nd Line IT Support Technician to work as part of a small, efficient and highly motivated team.

Candidates should have at least 2-4 years relevant experience and knowledge in 1st and 2nd line Support .

This role will be part of a small team responsible for providing Desktop Support and basic Windows Server administration for approximately 200 internal users, at offices based in London .

You will be working across a broad range of technologies and liaising across multiple areas of the business to support incidents, problems and requests. Responsible for answering IT requests via phone, email, or in person and explaining solutions in technical and nontechnical terms.

The network environment consists of Windows 10 based workstations and Microsoft Windows 2012 Servers.

• Workstation support either desk-side, via telephone or using remote access tools;
• Hardware support for PCs, laptops and printers;
• User support and email set up for Mobile Devices, such as iPhone’s, iPads & Laptops
• Set up and support of remote access home workers via Citrix /RSA 2FA;
• Maintenance of hardware & software inventories;
• Maintenance of internal IT procedures and protocol;
• Assist with maintaining telecoms infrastructure;
• General duties as may be required within the department.
• Basic server housekeeping Windows Server 2012 Exchange 2010 (new user creation, system monitoring, backups etc);
• Assisting with Facilities management;

Essential:

Demonstrable experience in an IT support role;

• Knowledge of Windows 10, Microsoft Office - Word, Excel, PowerPoint and Outlook essential;
• Knowledge of Windows 2012 Server & Exchange 2010;
• Good administration skills;
• Flexible approach to working;
• An enthusiastic 'can do’ attitude.

Insurance Brokers are looking for a 1st/2nd Line IT Support Technician to work as part of a small, efficient and highly motivated team.

Candidates should have at least 2-4 years relevant experience and knowledge in 1st and 2nd line Support .

This role will be part of a small team responsible for providing Desktop Support and basic Windows Server administration for approximately 200 internal users, at offices based in London .

You will be working across a broad range of technologies and liaising across multiple areas of the business to support incidents, problems and requests. Responsible for answering IT requests via phone, email, or in person and explaining solutions in technical and nontechnical terms.

The network environment consists of Windows 10 based workstations and Microsoft Windows 2012 Servers.

• Workstation support either desk-side, via telephone or using remote access tools;
• Hardware support for PCs, laptops and printers;
• User support and email set up for Mobile Devices, such as iPhone’s, iPads & Laptops
• Set up and support of remote access home workers via Citrix /RSA 2FA;
• Maintenance of hardware & software inventories;
• Maintenance of internal IT procedures and protocol;
• Assist with maintaining telecoms infrastructure;
• General duties as may be required within the department.
• Basic server housekeeping Windows Server 2012 Exchange 2010 (new user creation, system monitoring, backups etc);
• Assisting with Facilities management;

Essential:

Demonstrable experience in an IT support role;

• Knowledge of Windows 10, Microsoft Office - Word, Excel, PowerPoint and Outlook essential;
• Knowledge of Windows 2012 Server & Exchange 2010;
• Good administration skills;
• Flexible approach to working;
• An enthusiastic 'can do’ attitude.

Desktop Support Engineer required for a 3 month contract role based in the Merseyside area, with the following skills:

Suitable candidates must be experienced in general hardware and software installs and general support of software and hardware, including the Microsoft Office suite of programs, Setting up of PCs and other types of IT equipment, Resolving problems with PCs and other types of IT equipment. You must have good communication and interpersonal skills, as this is an important customer-facing role.

Desktop Support Engineer required for a 3 month contract role based in the Merseyside area, with the following skills:

Suitable candidates must be experienced in general hardware and software installs and general support of software and hardware, including the Microsoft Office suite of programs, Setting up of PCs and other types of IT equipment, Resolving problems with PCs and other types of IT equipment. You must have good communication and interpersonal skills, as this is an important customer-facing role.

Seeking an experienced software applications support consultant with SQL skills for a software support role within an innovative, expanding software house in the West Midlands realising global growth plans. Must have a background in Applications Support ideally for a software vendor that develops its own software solutions and implements them on a SaaS basis for its client base. based. SQL skills needed plus a strong technical background, excellent communication skills and expertise in troubleshooting. West Midlands. Salary according to experience.

In this role you will:

• deliver applications support to a large number of client organisations
• take queries from users by email and phone, and own the problem until resolution
• handle everything from simple password re-sets and 'How do I?' questions, through to database issues, identifying bugs, managing the impact of infrastructure
• use strong technical skills to troubleshoot highly complex issues
• work as part of a 6 person team who have strong technical expertise and provide exceptional levels of customer service

You must have:

• previous applications support experience
• strong software skills
• SQL skills in order to query databases to resolve issues
• good understanding of Microsoft Windows
• a willingness to communicate with technical and non technical users to analyse and resolve problems
• ability to liase with software development team and infrastructure team after analysing the problem
• an analytical approach, and passion for solving problems for business users
• any experience of workforce management software (WFM), Time and Attendance (T&A), Payroll solutions is a plus but not essential
• any experience of working within or serving users in the Facilities Management sector is a plus but not essential

Please send a CV urgently to find out more about this exciting, challenging and rewarding role in supportive team.

We always handle your data carefully and respectfully and in line with Data Protection Legislation and never send your details to any third party, including prospective employers, without your express permission. By applying to this vacancy you are agreeing that we can process your details as described in our Data Protection Policy and Privacy Policy, which you can find on our website.

Seeking an experienced software applications support consultant with SQL skills for a software support role within an innovative, expanding software house in the West Midlands realising global growth plans. Must have a background in Applications Support ideally for a software vendor that develops its own software solutions and implements them on a SaaS basis for its client base. based. SQL skills needed plus a strong technical background, excellent communication skills and expertise in troubleshooting. West Midlands. Salary according to experience.

In this role you will:

• deliver applications support to a large number of client organisations
• take queries from users by email and phone, and own the problem until resolution
• handle everything from simple password re-sets and 'How do I?' questions, through to database issues, identifying bugs, managing the impact of infrastructure
• use strong technical skills to troubleshoot highly complex issues
• work as part of a 6 person team who have strong technical expertise and provide exceptional levels of customer service

You must have:

• previous applications support experience
• strong software skills
• SQL skills in order to query databases to resolve issues
• good understanding of Microsoft Windows
• a willingness to communicate with technical and non technical users to analyse and resolve problems
• ability to liase with software development team and infrastructure team after analysing the problem
• an analytical approach, and passion for solving problems for business users
• any experience of workforce management software (WFM), Time and Attendance (T&A), Payroll solutions is a plus but not essential
• any experience of working within or serving users in the Facilities Management sector is a plus but not essential

Please send a CV urgently to find out more about this exciting, challenging and rewarding role in supportive team.

We always handle your data carefully and respectfully and in line with Data Protection Legislation and never send your details to any third party, including prospective employers, without your express permission. By applying to this vacancy you are agreeing that we can process your details as described in our Data Protection Policy and Privacy Policy, which you can find on our website.