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  • London
  • £20,000 - £25,000 per annum
    • Permanent
  • 10 Mar 2020

Telemarketer Executive
Recruitment Agency Reference: 6938820

Location: London

Salary: £20,000- £25,000 plus benefits

Venn Group is currently working with a successful and growing MSP in London. They are a leading specialist in providing IT support for ambitious businesses. They work with an array of clients including retail, property, and finance, legal, insurance and medical. Exciting times for this MSP as they have acquired new business and moving into new offices in London.

Duties and responsibilities:

• Calling potential candidates through warm leads
• Providing knowledge of the courses available
•  Managing call backs and potential sales
•  Will be making 100 calls per day and expected to book leads/ meetings per week

The successful candidate should have:

• Enthusiastic and engaging in conversation
• Money-motivated and able to work under pressure
•  Able to quickly learn and adapt
•  Ability to gain/ close a deal

Telesales Executive Benefits:

• Excellent commission structure
• Sales training
•  Experience working in a start-up business
• Fast track progression within a thriving new business

If you are interested in this position or would like to find out more about similar roles please contact Hassan Arif on and email your updated CV to

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

  • London
  • £20,000 - £25,000 per annum
    • Permanent
  • 10 Mar 2020

Telemarketer Executive
Recruitment Agency Reference: 6938820

Location: London

Salary: £20,000- £25,000 plus benefits

Venn Group is currently working with a successful and growing MSP in London. They are a leading specialist in providing IT support for ambitious businesses. They work with an array of clients including retail, property, and finance, legal, insurance and medical. Exciting times for this MSP as they have acquired new business and moving into new offices in London.

Duties and responsibilities:

• Calling potential candidates through warm leads
• Providing knowledge of the courses available
•  Managing call backs and potential sales
•  Will be making 100 calls per day and expected to book leads/ meetings per week

The successful candidate should have:

• Enthusiastic and engaging in conversation
• Money-motivated and able to work under pressure
•  Able to quickly learn and adapt
•  Ability to gain/ close a deal

Telesales Executive Benefits:

• Excellent commission structure
• Sales training
•  Experience working in a start-up business
• Fast track progression within a thriving new business

If you are interested in this position or would like to find out more about similar roles please contact Hassan Arif on and email your updated CV to

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

  • City Of London
  • £25,000 - £31,000 per annum
    • Permanent
  • 10 Mar 2020

2nd Line Engineer - East London - £31K
Up to £31K depending on experience

A well-established educational establishment require an IT Technician to join their team ASAP to be based on one of their sites in East London. They need a person who has experience in working within an educational institution previously, who wants to get stuck into a challenging yet highly rewarding role.

The position will entail internal support of the school's user base and IT infrastructure. You will be escalation point for first Line Engineers for all IT issues and ensuring they are escalated properly. Alongside this you will be involved in project work, infrastructure tasks, liaising with hierarchy and training apprentices.

This role will take you to Senior IT Technician and Senior Infrastructure Engineer positions as there are many paths for progression within the organisation; the role will be ideal for someone who wants to test their skills as an IT technician.

Benefits include; advanced learning and exposure to a wide variety of technologies, Excellent Pension Scheme (11%) and generous holiday allowance; including term time off!

Please send through your CV if you have experience with the following:
* Active Directory / Group Policies
* Windows Server (2016/19)
* Windows 7 - 10
* VMware
* Office 365
* Network Troubleshooting (Juniper R/S and Ruckus WIFI)
* SCCM
* Mitel Phone systmes
* Hardware/Software Configuration

If you're looking for a new support role with an opportunity for quick career progression, technical skill improvement and plenty of job satisfaction then please apply ASAP!


1st Line, first line, Apple, IOS, Mac, OSX, Windows, Microsoft, Active Directory, Office 365, SCCM, IT Support, Technical Support, School, College, Academy, Network, Palo Alto, Juniper, Routers, Switches, Rukus, VMware, 2nd Line

  • City Of London
  • £25,000 - £31,000 per annum
    • Permanent
  • 10 Mar 2020

2nd Line Engineer - East London - £31K
Up to £31K depending on experience

A well-established educational establishment require an IT Technician to join their team ASAP to be based on one of their sites in East London. They need a person who has experience in working within an educational institution previously, who wants to get stuck into a challenging yet highly rewarding role.

The position will entail internal support of the school's user base and IT infrastructure. You will be escalation point for first Line Engineers for all IT issues and ensuring they are escalated properly. Alongside this you will be involved in project work, infrastructure tasks, liaising with hierarchy and training apprentices.

This role will take you to Senior IT Technician and Senior Infrastructure Engineer positions as there are many paths for progression within the organisation; the role will be ideal for someone who wants to test their skills as an IT technician.

Benefits include; advanced learning and exposure to a wide variety of technologies, Excellent Pension Scheme (11%) and generous holiday allowance; including term time off!

Please send through your CV if you have experience with the following:
* Active Directory / Group Policies
* Windows Server (2016/19)
* Windows 7 - 10
* VMware
* Office 365
* Network Troubleshooting (Juniper R/S and Ruckus WIFI)
* SCCM
* Mitel Phone systmes
* Hardware/Software Configuration

If you're looking for a new support role with an opportunity for quick career progression, technical skill improvement and plenty of job satisfaction then please apply ASAP!


1st Line, first line, Apple, IOS, Mac, OSX, Windows, Microsoft, Active Directory, Office 365, SCCM, IT Support, Technical Support, School, College, Academy, Network, Palo Alto, Juniper, Routers, Switches, Rukus, VMware, 2nd Line

  • Leicester
  • £24,000 - £30,000 per annum
    • Permanent
  • 10 Mar 2020

Senior IT Support Engineer - Leicester - £30k
Salary up to £30k Dependant on Experience + Excellent Benefits

A fast-growing company based in Leicester is on the lookout for a new team member due to the expansion and growth of its IT department. This is a great chance to join a business which will allow you to undertake a mixture of project and support duties from day one. This company prides themselves on their close-knit and friendly team environment. Could you be the next to benefit from this?

You will provide technical support both remotely and deskside and your duties will include: Resolving and escalating tickets, managing and leading projects (upgrades, rollouts, migrations), logging and updating IT support issues, assisting and training junior engineers and more.

There are excellent opportunities for progression internally and you will be promoted in line with experience gained. There are no set dates for this, however, your salary will increase with your responsibilities and your earning potential is limited only by yourself.

As well as a good financial package and an encouraging workplace, the company also boasts an infrastructure of constantly updated technologies that you will be working with. Their current Technology stack includes some of the below:
* Windows Server
* Hyper-V / VMware
* Citrix Virtual Desktops (XenDesktop)
* Exchange / Office 365, Mimecast
* Azure, AWS
* SonicWall
* Lenovo Data Centre (servers, networking, storage)
* HPE Switching
* Okta
* Backups (Veeam)
* Powershell and automation, SQL

This job will suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible and you have the support you need amongst the team to move through the ranks speedily and successfully. Please send through your CV if you think this one looks good for you! Paige . Doherty @ itecco . co . uk

  • Leicester
  • £24,000 - £30,000 per annum
    • Permanent
  • 10 Mar 2020

Senior IT Support Engineer - Leicester - £30k
Salary up to £30k Dependant on Experience + Excellent Benefits

A fast-growing company based in Leicester is on the lookout for a new team member due to the expansion and growth of its IT department. This is a great chance to join a business which will allow you to undertake a mixture of project and support duties from day one. This company prides themselves on their close-knit and friendly team environment. Could you be the next to benefit from this?

You will provide technical support both remotely and deskside and your duties will include: Resolving and escalating tickets, managing and leading projects (upgrades, rollouts, migrations), logging and updating IT support issues, assisting and training junior engineers and more.

There are excellent opportunities for progression internally and you will be promoted in line with experience gained. There are no set dates for this, however, your salary will increase with your responsibilities and your earning potential is limited only by yourself.

As well as a good financial package and an encouraging workplace, the company also boasts an infrastructure of constantly updated technologies that you will be working with. Their current Technology stack includes some of the below:
* Windows Server
* Hyper-V / VMware
* Citrix Virtual Desktops (XenDesktop)
* Exchange / Office 365, Mimecast
* Azure, AWS
* SonicWall
* Lenovo Data Centre (servers, networking, storage)
* HPE Switching
* Okta
* Backups (Veeam)
* Powershell and automation, SQL

This job will suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible and you have the support you need amongst the team to move through the ranks speedily and successfully. Please send through your CV if you think this one looks good for you! Paige . Doherty @ itecco . co . uk

  • Cambridge
  • £27,074 - £36,386 per annum
    • Permanent
  • 10 Mar 2020

An exciting opportunity has arisen to join our client's diligent and hardworking IT Department as a Junior Developer.

Junior Developer/Assistant Computer Officer (Development)
Salary: £27,074 to £36,386 per annum
Terms: Full-time (37.5 hours per week)
Based: Cambridge

The role-holder will assist the development of internal applications under the supervision of the Senior Computer Officer, as well as providing first-line and second-line support and assistance. The successful applicant will have a flexible, well organised and 'can-do’ approach to the varied and demanding workload of this position and be a great team player within Support, as well as providing excellent customer service.

The successful candidate will have experience of working in some capacity with at least one programming language from VBA, VB.Net or PHP and preferably also exposure of working with other environments such as SQL, HTML, PHP, etc. Basic knowledge of Microsoft Windows (including networking, Active Directory and the registry), PC maintenance and Microsoft Office packages are desirable, as is the ability to independently problem-solve issues that you encounter. The role is sometimes required to deal with highly sensitive and/or confidential data in the execution of these duties, so being able to approach these with professionalism and maintain absolute confidentiality is key.

Some familiarity with recent Windows Server, MacOS X, Linux, Microsoft Deployment Toolkit, PowerShell and Microsoft SQL Server would be an advantage, as would be previous experience working within another college or similar.

The closing date for applications is Sunday 5 April 2020.
Our client is looking to fill this post as soon as possible and reserves the right to close the application date early should the right candidate present.

TO APPLY AND FOR MORE INFORMATION:

To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to the employer’s website where you can complete your application for this position.

No agencies please

  • Cambridge
  • £27,074 - £36,386 per annum
    • Permanent
  • 10 Mar 2020

An exciting opportunity has arisen to join our client's diligent and hardworking IT Department as a Junior Developer.

Junior Developer/Assistant Computer Officer (Development)
Salary: £27,074 to £36,386 per annum
Terms: Full-time (37.5 hours per week)
Based: Cambridge

The role-holder will assist the development of internal applications under the supervision of the Senior Computer Officer, as well as providing first-line and second-line support and assistance. The successful applicant will have a flexible, well organised and 'can-do’ approach to the varied and demanding workload of this position and be a great team player within Support, as well as providing excellent customer service.

The successful candidate will have experience of working in some capacity with at least one programming language from VBA, VB.Net or PHP and preferably also exposure of working with other environments such as SQL, HTML, PHP, etc. Basic knowledge of Microsoft Windows (including networking, Active Directory and the registry), PC maintenance and Microsoft Office packages are desirable, as is the ability to independently problem-solve issues that you encounter. The role is sometimes required to deal with highly sensitive and/or confidential data in the execution of these duties, so being able to approach these with professionalism and maintain absolute confidentiality is key.

Some familiarity with recent Windows Server, MacOS X, Linux, Microsoft Deployment Toolkit, PowerShell and Microsoft SQL Server would be an advantage, as would be previous experience working within another college or similar.

The closing date for applications is Sunday 5 April 2020.
Our client is looking to fill this post as soon as possible and reserves the right to close the application date early should the right candidate present.

TO APPLY AND FOR MORE INFORMATION:

To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to the employer’s website where you can complete your application for this position.

No agencies please

  • Keswick
  • £28,000 - £32,000 per annum
    • Permanent
  • 10 Mar 2020

An opportunity has arisen for a 3rd Line IT Support Engineer working in and around the beautiful English Lake District.

3rd Line IT Support Engineer - Lake District
Keswick | £28,000 - £32,000 Negotiable and commensurate with experience


We are a company of around ten employees based near Keswick, Cumbria, providing a range of services covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and web site design and hosting.

We have stunning views from our open planned offices overlooking the breath-taking Skiddaw massive, possible the best view from an office in the country, located in the middle of the Lake District National Park we have some of the finest walks and outdoor goings-on in the country, we don’t really have a rush hours here and the whole pace of life is far from the city rat race and without the maddening crowds, apart from Bank Holidays!

A managed services/ IT support company is a special type of company. Unlike a network administrator who may get to perform one network upgrade every three years, each of our third line engineers performs multiple network upgrade projects every year. It is essential that our senior IT people keep current with the latest Microsoft Server software and can complete these network projects on time and on budget.

Because of this there is a strong preference for candidates who have recently worked at a managed service company or have at least performed a recent Microsoft deployment of server products, Office 365, Exchange 2019/2016, Remote Desktop Services, Windows Server, SQL etc.

3rd Line IT Support Engineer Role Overview & Responsibilities:

We are looking for a talented third line engineer to primarily architect, install and support a wide range of servers and networks from small to medium sized businesses whilst keeping up to date with IT technologies and jointly lead the drive for technical knowledge within the engineering team.

Duties to include:

+ Design, implementation and support of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.
+ Contract and ad-hoc incident/change support for our Cumbrian regional client base involving support to our clients via telephone, remote and on-site methods.
+ Development of SLA contracts alongside the Services Manager both from an internal processes/documentation perspective and dealing with new client contract requests, yearly analysis of existing contracts and renewals.
+ Ongoing development of LabTech and ConnectWise, our internal Remote Management & Monitoring and Helpdesk suites, regarding custom monitors, client security patching, ticket automation and integration between the systems.

3rd Line IT Support Engineer Technical Skills

Essential


+ At least five years of Microsoft server level IT experience.
+ Demonstrable troubleshooting skills that range from overall network diagnostics to Active Directory synchronisation and mail flow issues.
+ Experience with Server 2012 R2/2016/19, Exchange 2019/16/13, Office 365, Remote Desktop Services, Hyper-V, Active Directory.
+ Exposure to HP platforms and server hardware and hands on working knowledge of server hardware, RAID etc.
+ IP network design including routing, VPN, firewalls, VLANs, DNS, DHCP. Good knowledge in one of the popular firewall brands - Draytek, Fortinet, Sonicwall, Cisco, etc.
+ Experience in backup solutions, bare metal restores and disaster recovery.
+ A working knowledge of PowerShell.

Desired

+ Specific knowledge of Veeam, ShadowProtect, Datto and Eset solutions would be a bonus.
+ Experience with medium and large Wi-Fi networks including point to point Wi-Fi links.
+ Exposure to Cisco IOS and networking equipment
+ SQL and VMWare exposure.
+ Linux server management and maintenance.

Non-Technical Skills

Essential:


+ Good planning, follow through and documentation skills.
+ Interpersonal skills as you will be dealing with customers in all positions from board level downwards.
+ Capability to autonomously self-assign workloads and liaise with our service desk coordinator to schedule others as part of the team.
+ The candidate must be well presented, and have good written and verbal English skills
+ Full UK valid driver's license

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

  • Keswick
  • £28,000 - £32,000 per annum
    • Permanent
  • 10 Mar 2020

An opportunity has arisen for a 3rd Line IT Support Engineer working in and around the beautiful English Lake District.

3rd Line IT Support Engineer - Lake District
Keswick | £28,000 - £32,000 Negotiable and commensurate with experience


We are a company of around ten employees based near Keswick, Cumbria, providing a range of services covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and web site design and hosting.

We have stunning views from our open planned offices overlooking the breath-taking Skiddaw massive, possible the best view from an office in the country, located in the middle of the Lake District National Park we have some of the finest walks and outdoor goings-on in the country, we don’t really have a rush hours here and the whole pace of life is far from the city rat race and without the maddening crowds, apart from Bank Holidays!

A managed services/ IT support company is a special type of company. Unlike a network administrator who may get to perform one network upgrade every three years, each of our third line engineers performs multiple network upgrade projects every year. It is essential that our senior IT people keep current with the latest Microsoft Server software and can complete these network projects on time and on budget.

Because of this there is a strong preference for candidates who have recently worked at a managed service company or have at least performed a recent Microsoft deployment of server products, Office 365, Exchange 2019/2016, Remote Desktop Services, Windows Server, SQL etc.

3rd Line IT Support Engineer Role Overview & Responsibilities:

We are looking for a talented third line engineer to primarily architect, install and support a wide range of servers and networks from small to medium sized businesses whilst keeping up to date with IT technologies and jointly lead the drive for technical knowledge within the engineering team.

Duties to include:

+ Design, implementation and support of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.
+ Contract and ad-hoc incident/change support for our Cumbrian regional client base involving support to our clients via telephone, remote and on-site methods.
+ Development of SLA contracts alongside the Services Manager both from an internal processes/documentation perspective and dealing with new client contract requests, yearly analysis of existing contracts and renewals.
+ Ongoing development of LabTech and ConnectWise, our internal Remote Management & Monitoring and Helpdesk suites, regarding custom monitors, client security patching, ticket automation and integration between the systems.

3rd Line IT Support Engineer Technical Skills

Essential


+ At least five years of Microsoft server level IT experience.
+ Demonstrable troubleshooting skills that range from overall network diagnostics to Active Directory synchronisation and mail flow issues.
+ Experience with Server 2012 R2/2016/19, Exchange 2019/16/13, Office 365, Remote Desktop Services, Hyper-V, Active Directory.
+ Exposure to HP platforms and server hardware and hands on working knowledge of server hardware, RAID etc.
+ IP network design including routing, VPN, firewalls, VLANs, DNS, DHCP. Good knowledge in one of the popular firewall brands - Draytek, Fortinet, Sonicwall, Cisco, etc.
+ Experience in backup solutions, bare metal restores and disaster recovery.
+ A working knowledge of PowerShell.

Desired

+ Specific knowledge of Veeam, ShadowProtect, Datto and Eset solutions would be a bonus.
+ Experience with medium and large Wi-Fi networks including point to point Wi-Fi links.
+ Exposure to Cisco IOS and networking equipment
+ SQL and VMWare exposure.
+ Linux server management and maintenance.

Non-Technical Skills

Essential:


+ Good planning, follow through and documentation skills.
+ Interpersonal skills as you will be dealing with customers in all positions from board level downwards.
+ Capability to autonomously self-assign workloads and liaise with our service desk coordinator to schedule others as part of the team.
+ The candidate must be well presented, and have good written and verbal English skills
+ Full UK valid driver's license

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.