Business Analyst - Leeds
Product, Software, Discovery phase

A Business Analyst with a strong software background, product understanding and knowledge/understanding of discovery phase / cradle-to-grave projects is sought by a software consultancy based in Leeds.

The business works with some very exciting clients within machine learning and big data spaces, and are currently entering a growth phase to take their team of 40 to the next level.

As the Business Analyst in this role, you will have coverage across the entire business, working with a range of different clients, developing requirements from blank canvas and then acting as the translation between the technical team and the client.

The successful Business Analyst will have:

• Strong software background
• Experience of working in the discover phase - starting with a blank canvas to develop requirements
• Ideally consultancy experience - demonstrating value added and having a commercial eye for developing new opportunities with existing accounts

If you are a Business Analyst with some product experience and solid abilities in discovery phase then APPLY NOW or contact ryan[at]applauseit[dot]co[dot]uk

Business Analyst - Software / Product - Leeds

Business Analyst - Leeds
Product, Software, Discovery phase

A Business Analyst with a strong software background, product understanding and knowledge/understanding of discovery phase / cradle-to-grave projects is sought by a software consultancy based in Leeds.

The business works with some very exciting clients within machine learning and big data spaces, and are currently entering a growth phase to take their team of 40 to the next level.

As the Business Analyst in this role, you will have coverage across the entire business, working with a range of different clients, developing requirements from blank canvas and then acting as the translation between the technical team and the client.

The successful Business Analyst will have:

• Strong software background
• Experience of working in the discover phase - starting with a blank canvas to develop requirements
• Ideally consultancy experience - demonstrating value added and having a commercial eye for developing new opportunities with existing accounts

If you are a Business Analyst with some product experience and solid abilities in discovery phase then APPLY NOW or contact ryan[at]applauseit[dot]co[dot]uk

Business Analyst - Software / Product - Leeds

What you will do:

• Take accountability for meeting contractual obligations, ensuring that we have resources and skills that can match the demand of our customer projects for direct delivery
• Regularly check that the service being delivered is aligned to the customer contract
• Acts on customer feedback and demonstrates continuous improvement
• Manage operational costs by maximising workforce optimisation of delivery teams
• Proactively build a relationship with key contacts to seek feedback and to build rapport
• Ensure regular observation of trainers and recording of results and constructive feedback and direction delivered

Your experience and skills will include:

• Experience working in a learning supplier/agency environment
• Previous operational training experience
• Experience working with senior level stakeholders
• Sound knowledge of learning and development
• A relevant project or programme management qualification (desirable not essential)

What's in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.

As well as a generous basic salary, we also give you 23 day's holidays, company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now. We understand you might have some questions before taking the step to apply - you can contact for guidance.

What you will do:

• Take accountability for meeting contractual obligations, ensuring that we have resources and skills that can match the demand of our customer projects for direct delivery
• Regularly check that the service being delivered is aligned to the customer contract
• Acts on customer feedback and demonstrates continuous improvement
• Manage operational costs by maximising workforce optimisation of delivery teams
• Proactively build a relationship with key contacts to seek feedback and to build rapport
• Ensure regular observation of trainers and recording of results and constructive feedback and direction delivered

Your experience and skills will include:

• Experience working in a learning supplier/agency environment
• Previous operational training experience
• Experience working with senior level stakeholders
• Sound knowledge of learning and development
• A relevant project or programme management qualification (desirable not essential)

What's in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.

As well as a generous basic salary, we also give you 23 day's holidays, company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now. We understand you might have some questions before taking the step to apply - you can contact for guidance.

DESCRIPTION

In our team, user experience insight analysts work collaboratively with project owners to understand & record their goals and analysis requirements, then with developers to turn these requirements into technical measurement frameworks. Throughout this process you will be responsible for guiding the team, ensuring they develop features which address areas on the Currys and PC World websites which need improvement. You will analyse how users interact with new functionality in order to update the team, providing confidence they are making the right decisions for our customers when developing changes to user journeys and highlighting areas that can be improved even further.
The eCommerce insight team is comprised of subject matter experts. Everyone will assist in your development, including your ability to use technical tools and how you approach tasks & apply existing capabilities. Your focus will be on user experience, but there are other specialties within the team - Data Science, Marketing and Trading - for you to draw ideas and inspiration from whenever you need help.

You Will:

* Provide deep, extensive analysis and insight using quantitative and qualitative analysis tools to analyse and understand visitor traffic sources, user behaviour, flow and conversion drivers as well as inform teams on how to improve the multichannel experience through heatmaps, session recordings and voice of customer.
* Perform ad hoc analysis of acquisition, behaviour and conversion performance, adding context to the drivers of business performance. This will give exposure to wider areas of the business.
* Work cohesively with several project owners, business analysts and developers to deliver the analysis framework that enables delivery of insights into financial impacts from user journey changes.
* Work with a wider team passionate about learning what the impact of changes to multichannel experience on website performance and user behaviour are, using your eye for business to write powerful stories that influence decisions.
* Combine data sources into custom reports and dashboards, diagnosing problems to provide actionable insights.
* Standardise methodologies to bring efficiency, uniformity and timeliness to required insights.

You Need:

Do you have a logical approach to problem solving? An inquisitive mind that doesn't take facts at face value? Are you able to clearly communicate complex ideas to non-experts? We're looking for applicants who can answer yes to all of these questions, as well as having excellent:

* Numerical and analytical skills, capable of using multiple data sources to analyse complex problems, identify cause and effect and deliver insightful and practical solutions.
* Great interpersonal and communication skills.
* Excellent attention to detail, both in analysis and in communication.
* Highly organised with strong planning skills to ensure delivery of timely and accurate analysis supporting the development of eCommerce websites.

Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people’s expertise to reach out and help new customers. What’s more - we’re exploring extraordinary new markets, from wellness to security, so in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service.
It’s an exciting time to join us and find yourself a place in our growing success story, apply now.

DESCRIPTION

In our team, user experience insight analysts work collaboratively with project owners to understand & record their goals and analysis requirements, then with developers to turn these requirements into technical measurement frameworks. Throughout this process you will be responsible for guiding the team, ensuring they develop features which address areas on the Currys and PC World websites which need improvement. You will analyse how users interact with new functionality in order to update the team, providing confidence they are making the right decisions for our customers when developing changes to user journeys and highlighting areas that can be improved even further.
The eCommerce insight team is comprised of subject matter experts. Everyone will assist in your development, including your ability to use technical tools and how you approach tasks & apply existing capabilities. Your focus will be on user experience, but there are other specialties within the team - Data Science, Marketing and Trading - for you to draw ideas and inspiration from whenever you need help.

You Will:

* Provide deep, extensive analysis and insight using quantitative and qualitative analysis tools to analyse and understand visitor traffic sources, user behaviour, flow and conversion drivers as well as inform teams on how to improve the multichannel experience through heatmaps, session recordings and voice of customer.
* Perform ad hoc analysis of acquisition, behaviour and conversion performance, adding context to the drivers of business performance. This will give exposure to wider areas of the business.
* Work cohesively with several project owners, business analysts and developers to deliver the analysis framework that enables delivery of insights into financial impacts from user journey changes.
* Work with a wider team passionate about learning what the impact of changes to multichannel experience on website performance and user behaviour are, using your eye for business to write powerful stories that influence decisions.
* Combine data sources into custom reports and dashboards, diagnosing problems to provide actionable insights.
* Standardise methodologies to bring efficiency, uniformity and timeliness to required insights.

You Need:

Do you have a logical approach to problem solving? An inquisitive mind that doesn't take facts at face value? Are you able to clearly communicate complex ideas to non-experts? We're looking for applicants who can answer yes to all of these questions, as well as having excellent:

* Numerical and analytical skills, capable of using multiple data sources to analyse complex problems, identify cause and effect and deliver insightful and practical solutions.
* Great interpersonal and communication skills.
* Excellent attention to detail, both in analysis and in communication.
* Highly organised with strong planning skills to ensure delivery of timely and accurate analysis supporting the development of eCommerce websites.

Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people’s expertise to reach out and help new customers. What’s more - we’re exploring extraordinary new markets, from wellness to security, so in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service.
It’s an exciting time to join us and find yourself a place in our growing success story, apply now.

IT SUPPORT TECHNICIAN

Salary: £22,000 - £26,000 plus benefits

Location: Amersham

IT Support Technician Overview

This is an excellent opportunity for an IT Support Technician for a small business based near Amersham. They are looking for someone with a year or two’s desktop support experience within a Windows, Mac and/or Linux environment who can help support the team with all manner of IT needs.

This role will report in directly to the IT Manager, and you will be acting as his ‘right-hand-man’. It is a great opportunity for someone looking to learn and develop a strong career within the IT industry.

IT Support Technician Requirements

• 1-2 years of IT desktop support experience
• Windows, Mac and Linux OS experience
• TCP/IP networking knowledge and experience
• Some experience supporting a ERP (or similar CRM/MRP) software package is advantageous
• Office 365 experience
• Good communication skills with a logical/problem solving attitude
• Formal qualifications from the IT sector

If you are interested in discussing this IT Support Technician position, please apply now and we’ll be in touch.

IT SUPPORT TECHNICIAN

Salary: £22,000 - £26,000 plus benefits

Location: Amersham

IT Support Technician Overview

This is an excellent opportunity for an IT Support Technician for a small business based near Amersham. They are looking for someone with a year or two’s desktop support experience within a Windows, Mac and/or Linux environment who can help support the team with all manner of IT needs.

This role will report in directly to the IT Manager, and you will be acting as his ‘right-hand-man’. It is a great opportunity for someone looking to learn and develop a strong career within the IT industry.

IT Support Technician Requirements

• 1-2 years of IT desktop support experience
• Windows, Mac and Linux OS experience
• TCP/IP networking knowledge and experience
• Some experience supporting a ERP (or similar CRM/MRP) software package is advantageous
• Office 365 experience
• Good communication skills with a logical/problem solving attitude
• Formal qualifications from the IT sector

If you are interested in discussing this IT Support Technician position, please apply now and we’ll be in touch.

Inspired Thinking Group...

Heard the name? If you haven't yet, you sure will have soon!

Now almost 1000 people strong, we specialise in the wonderful and captivating world of creative and digital, and when we say we need a .NET developer, we aren't talking about any old .NET developer...

We're talking about someone who has a desire to build the beautiful, automate the tedious and bring fledging ideas of greatness to life.

Ok, that all sounds pretty cool, right? But what can you actually expect from a regular day here at ITG? Well! Read on and let us fill you in...

Joining our BHX office, which is (yeah, you guessed it) next door to Birmingham Airport, we manage everything on the tech side of ITG's Digital Marketing offering. We build hugely complex, large scale websites and applications as well as smaller Microsites, and we need someone to help us out with all of our new client offerings.

Working closely with an already established wider Scrum team, you'll be our go-to guy or gal when it comes to everything Microsoft Stack. As Java is our usual bag, you'll be Senior enough to be able to work independently and without too much input, whilst also having the skills and whereabouts to liaise effectively with the wider Scrum team.

Senior .NET Developer | HTML | C# | .NET | Agile | Development | Scrum | .NET Core | Development | Website | Microsite | Microsoft Stack | Java | SQL Server | T-SQL | APIs | SOAP | REST | Front End | JavaScript | CSS | Digital Agency

Essential Skills

Ok, so do you have what it takes? We need someone with;

• An in-depth knowledge of C# development, .NET and .NET Core
• A good knowledge of server-side development, from scoping to estimating, to deployment and everything in between
• Experience building multi-language and multi-site capable content management platforms
• Knowledge of Microsoft SQL Server and T-SQL
• Knowledge of creating and consuming APIs, both SOAP and REST based
• Experience with front end development would be great also (Including JavaScript, HTML and CSS)
• We're an Umbraco house, so any experience with this would be a bonus, but not essential

Desirable Skills

If you're ticking these boxes too, you'll suit us well;

• Worked in a Creative or Digital agency or similar environment
• Architected and developed new web-applications and helped put together development briefs and specs for the team
• Assisted infrastructure teams in hosting environments
• Worked alongside in-house development and project teams in a Scrum environment

About Company

We are Team ITG.

We make collaboration happen. We simplify the complicated. We automate the tedious. We create the beautiful.

Over the last decade we've grown a lot - new people, new technology and lots of brilliant new clients. We're a tech-led marketing business on a mission. A mission to liberate marketers. How? With a blend of our cutting-edge tech-stack, our dedicated team of over 1,000 marketers, fanatical customer service and a passion to help everyone be their creative best...

Hello tomorrow.

Inspired Thinking Group...

Heard the name? If you haven't yet, you sure will have soon!

Now almost 1000 people strong, we specialise in the wonderful and captivating world of creative and digital, and when we say we need a .NET developer, we aren't talking about any old .NET developer...

We're talking about someone who has a desire to build the beautiful, automate the tedious and bring fledging ideas of greatness to life.

Ok, that all sounds pretty cool, right? But what can you actually expect from a regular day here at ITG? Well! Read on and let us fill you in...

Joining our BHX office, which is (yeah, you guessed it) next door to Birmingham Airport, we manage everything on the tech side of ITG's Digital Marketing offering. We build hugely complex, large scale websites and applications as well as smaller Microsites, and we need someone to help us out with all of our new client offerings.

Working closely with an already established wider Scrum team, you'll be our go-to guy or gal when it comes to everything Microsoft Stack. As Java is our usual bag, you'll be Senior enough to be able to work independently and without too much input, whilst also having the skills and whereabouts to liaise effectively with the wider Scrum team.

Senior .NET Developer | HTML | C# | .NET | Agile | Development | Scrum | .NET Core | Development | Website | Microsite | Microsoft Stack | Java | SQL Server | T-SQL | APIs | SOAP | REST | Front End | JavaScript | CSS | Digital Agency

Essential Skills

Ok, so do you have what it takes? We need someone with;

• An in-depth knowledge of C# development, .NET and .NET Core
• A good knowledge of server-side development, from scoping to estimating, to deployment and everything in between
• Experience building multi-language and multi-site capable content management platforms
• Knowledge of Microsoft SQL Server and T-SQL
• Knowledge of creating and consuming APIs, both SOAP and REST based
• Experience with front end development would be great also (Including JavaScript, HTML and CSS)
• We're an Umbraco house, so any experience with this would be a bonus, but not essential

Desirable Skills

If you're ticking these boxes too, you'll suit us well;

• Worked in a Creative or Digital agency or similar environment
• Architected and developed new web-applications and helped put together development briefs and specs for the team
• Assisted infrastructure teams in hosting environments
• Worked alongside in-house development and project teams in a Scrum environment

About Company

We are Team ITG.

We make collaboration happen. We simplify the complicated. We automate the tedious. We create the beautiful.

Over the last decade we've grown a lot - new people, new technology and lots of brilliant new clients. We're a tech-led marketing business on a mission. A mission to liberate marketers. How? With a blend of our cutting-edge tech-stack, our dedicated team of over 1,000 marketers, fanatical customer service and a passion to help everyone be their creative best...

Hello tomorrow.