Junior/Trainee First Line Desktop Support Engineer

Windows, VMware, Hyper-V, O365, Active Directory, Exchange, ITIL, Networking

Salary: £18,000 - £22,000

Location: Reading

Please note: Having industry experience when applying for this role will put you at an advantage but isn't essential.

If you're tech savvy, highly motivated and have a strong academic background in the subject of IT then this could be the role for you. You don't need to have any experience just the right attitude, great communication skills and a willingness to learn.

In this role you will learn how to be the first point of contact for all support enquiries across the business using an ITIL based framework and deliver excellent IT service to other members of staff across the UK.

This role is a great opportunity to kick start or build on your IT career as you'll be coached/mentored by 2 senior engineers who will teach you how to deal with all of the issues they are presented with on a daily/weekly/monthly basis. You'll also have access to funding which enable you to gain Microsoft certifications.

All you need to do to be considered for this opportunity is prove your interest and potential by showing off any IT qualifications/industry certifications/home based & industry based IT experience in your CV/application you submit.

Please feel free to submit a covering explaining any of this in more detail.

Once again I'd like to state you don't need industry experience or a degree, just proven passion and willingness to learn!

Some of the technology and skills you'll be exposed to in this role include:

• Windows 10 O/S
• Windows server 2012
• SCCM
• Office 365
• Exchange
• Active directory
• Hyper V/VMWare
• Cisco/Networking

If this role is of interest and you would like more information please apply now or send your application directly to me -

GCS Computer Recruitment Services is acting as an Employment Business in relation to this vacancy.

Junior/Trainee First Line Desktop Support Engineer

Windows, VMware, Hyper-V, O365, Active Directory, Exchange, ITIL, Networking

Salary: £18,000 - £22,000

Location: Reading

Please note: Having industry experience when applying for this role will put you at an advantage but isn't essential.

If you're tech savvy, highly motivated and have a strong academic background in the subject of IT then this could be the role for you. You don't need to have any experience just the right attitude, great communication skills and a willingness to learn.

In this role you will learn how to be the first point of contact for all support enquiries across the business using an ITIL based framework and deliver excellent IT service to other members of staff across the UK.

This role is a great opportunity to kick start or build on your IT career as you'll be coached/mentored by 2 senior engineers who will teach you how to deal with all of the issues they are presented with on a daily/weekly/monthly basis. You'll also have access to funding which enable you to gain Microsoft certifications.

All you need to do to be considered for this opportunity is prove your interest and potential by showing off any IT qualifications/industry certifications/home based & industry based IT experience in your CV/application you submit.

Please feel free to submit a covering explaining any of this in more detail.

Once again I'd like to state you don't need industry experience or a degree, just proven passion and willingness to learn!

Some of the technology and skills you'll be exposed to in this role include:

• Windows 10 O/S
• Windows server 2012
• SCCM
• Office 365
• Exchange
• Active directory
• Hyper V/VMWare
• Cisco/Networking

If this role is of interest and you would like more information please apply now or send your application directly to me -

GCS Computer Recruitment Services is acting as an Employment Business in relation to this vacancy.

IT Support Engineer - Heald Green - £25K - Microsoft Partner

Are you looking to work with the newest and most exciting technologies? Maybe looking for a company that focus on personal development and will sit down with you on your first day to put together a personal progression plan?

A Manchester based leading Microsoft partner are now looking to expand their Technical support Desk, could this be the role that you're looking for?

As the IT technician you will be working as part of a small team in a more traditional, well rounded IT role administering support across Servers, Networks, phones, hardware etc. As you can see there's a lot of chance to work across multiple platforms and technologies within this position especially across the Microsoft platform so it's important that you're willing to learn and are very keen and eager to develop yourself further.

Some of the Infrastructure that you will be working with includes -

• Windows Server
• Windows 10
• Microsoft Dynamics AX
• Hyper-V and VMWare
• Azure
• SharePoint
• SQL Server
• SCCM

The company have a superb staff retention rate and their reputation amongst their employees is something that they really pride themselves on and constantly look for ways of improving.

If you are looking for the next step in your career with a company who will invest in your future, then please send a copy of your CV to Adam Leake at ITECCO Recruitment.

Key words - Microsoft Dynamics, Dynamics AX, Microsoft, Windows Server, Exchange, Office 365, Active Directory, VMware, Hyper-V, IT Support, Networking, Azure

IT Support Engineer - Heald Green - £25K - Microsoft Partner

Are you looking to work with the newest and most exciting technologies? Maybe looking for a company that focus on personal development and will sit down with you on your first day to put together a personal progression plan?

A Manchester based leading Microsoft partner are now looking to expand their Technical support Desk, could this be the role that you're looking for?

As the IT technician you will be working as part of a small team in a more traditional, well rounded IT role administering support across Servers, Networks, phones, hardware etc. As you can see there's a lot of chance to work across multiple platforms and technologies within this position especially across the Microsoft platform so it's important that you're willing to learn and are very keen and eager to develop yourself further.

Some of the Infrastructure that you will be working with includes -

• Windows Server
• Windows 10
• Microsoft Dynamics AX
• Hyper-V and VMWare
• Azure
• SharePoint
• SQL Server
• SCCM

The company have a superb staff retention rate and their reputation amongst their employees is something that they really pride themselves on and constantly look for ways of improving.

If you are looking for the next step in your career with a company who will invest in your future, then please send a copy of your CV to Adam Leake at ITECCO Recruitment.

Key words - Microsoft Dynamics, Dynamics AX, Microsoft, Windows Server, Exchange, Office 365, Active Directory, VMware, Hyper-V, IT Support, Networking, Azure

Are you a 1st/2nd Line Engineer looking for a new challenge role? This fast Managed Services Provider, based in Wigan, Greater Manchester are looking for a strong 1st/2nd line engineers to join the team.

As a 1st/2nd Line Engineer, this role can offer you career technical experience and hands-on training.

Your role will be responsible for providing software support and network troubleshooting expertise, working with both our external client base and also internal departmental teams.

Experience, Knowledge & Skills required:

• Min. 2 Years' experience as a 1st/2nd Line Engineer
• Sound knowledge of support and administration:
  • Windows Desktop - Win7/Win10
  • Windows Server 2008/12/16/19
  • Microsoft Exchange 2010/2013/2016/2019
  • Ms Office 365/Exchange Online/ Azure AD & EMS
  • Active Directory Administration
  • VMware or Hyper-V
  • Working knowledge of DNS/DHCP/Group Policy etc.
  • Firewalls/ ATM/ Gateway and Endpoint Protection
  • Networking - LAN / WLAN / WAN / SAN

• Back-up Solutions - Veeam, Backup Exec and Solarwinds

Main Duties of the 1st/2nd Line Engineer:

• Co-operate and work closely with their own team members to ensure efficient, productive and high-quality technical support and customer services, via email, telephone, and occasionally in person.
• Log, triage and manage incoming support requests, received via telephone, e-mail, and monitoring alerts. This will require the use of our Service Management System, whilst managing support request and queries relating to both 3rd party products and our own services.
• Incident escalation as and when required within the business and with suppliers.
• Respond to customers and liaise with other members of the support team, IT consultants or partners where necessary, and with reference to associated SLA's
• Provision & modification of new and existing services including (but not exclusive to) Internet access, domains, backup and e-mail services etc.
• Liaise with third party suppliers to report, manage and escalate customer problems.
• Manage, categorise and prioritise support requests, again in association with related SLA's. These include problems, queries and requests regarding both 3rd party products and our own internal services.
• Produce documentation to acceptable levels, this including both ticket update and also our own technical support information.
• This role may require occasional customer site visits and visits to our data centres.

In return, we can offer you an exciting career in a growing company with excellent salary upto £22k base and benefits which includes: Pension, Parking and On-Going Training.

If you are interested in this role, then please APPLY ASAP and we will be in touch with further details.

If you are interested in applying for this fantastic opportunity, feel free to attach your CV or call our office for a confidential discussion. GK Recruitment Ltd are acting as an Employment Agency

Are you a 1st/2nd Line Engineer looking for a new challenge role? This fast Managed Services Provider, based in Wigan, Greater Manchester are looking for a strong 1st/2nd line engineers to join the team.

As a 1st/2nd Line Engineer, this role can offer you career technical experience and hands-on training.

Your role will be responsible for providing software support and network troubleshooting expertise, working with both our external client base and also internal departmental teams.

Experience, Knowledge & Skills required:

• Min. 2 Years' experience as a 1st/2nd Line Engineer
• Sound knowledge of support and administration:
  • Windows Desktop - Win7/Win10
  • Windows Server 2008/12/16/19
  • Microsoft Exchange 2010/2013/2016/2019
  • Ms Office 365/Exchange Online/ Azure AD & EMS
  • Active Directory Administration
  • VMware or Hyper-V
  • Working knowledge of DNS/DHCP/Group Policy etc.
  • Firewalls/ ATM/ Gateway and Endpoint Protection
  • Networking - LAN / WLAN / WAN / SAN

• Back-up Solutions - Veeam, Backup Exec and Solarwinds

Main Duties of the 1st/2nd Line Engineer:

• Co-operate and work closely with their own team members to ensure efficient, productive and high-quality technical support and customer services, via email, telephone, and occasionally in person.
• Log, triage and manage incoming support requests, received via telephone, e-mail, and monitoring alerts. This will require the use of our Service Management System, whilst managing support request and queries relating to both 3rd party products and our own services.
• Incident escalation as and when required within the business and with suppliers.
• Respond to customers and liaise with other members of the support team, IT consultants or partners where necessary, and with reference to associated SLA's
• Provision & modification of new and existing services including (but not exclusive to) Internet access, domains, backup and e-mail services etc.
• Liaise with third party suppliers to report, manage and escalate customer problems.
• Manage, categorise and prioritise support requests, again in association with related SLA's. These include problems, queries and requests regarding both 3rd party products and our own internal services.
• Produce documentation to acceptable levels, this including both ticket update and also our own technical support information.
• This role may require occasional customer site visits and visits to our data centres.

In return, we can offer you an exciting career in a growing company with excellent salary upto £22k base and benefits which includes: Pension, Parking and On-Going Training.

If you are interested in this role, then please APPLY ASAP and we will be in touch with further details.

If you are interested in applying for this fantastic opportunity, feel free to attach your CV or call our office for a confidential discussion. GK Recruitment Ltd are acting as an Employment Agency

Role: Junior Developer
Location: Leeds
Salary: Circa £22,000

***INTERVIEWING NOW - DO NOT MISS OUT***

We are looking for motivated, capable and ambitious candidates who are ready for the challenge of designing, developing, testing and supporting changes to CMS.

Objectives:
*Develop skills and knowledge of the Liberate case management system from both an operational and technical perspective, learn its capabilities and constraints, how the various clients and products are configured upon it, and how it is developed to meet business needs
*Assist in systems analysis work to help assess gaps in functionality and determine the most appropriate solution for given requirements
*Develop, configure and unit test system elements to meet functional requirements
*Assist in the planning and execution of technical tests
*Support User Acceptance Testing
*Plan and coordinate deployment activities

Skills:
*IT related degree
*SQL
*VB.net/C#
*Microsoft Office
*Git
*Agile

Benefits:
*25 days holiday + 8 bank holidays
*Option to buy up to 5 days holiday
*Contributory pension scheme
*Sickpay

If you're looking to get stuck into your next role with a fantastic business and would like your next role to be a position where you can progress yourself then please apply ASAP and give me a call on () or email

Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, ITECCO are fast becoming the UK's most influential IT recruitment company.

Role: Junior Developer
Location: Leeds
Salary: Circa £22,000

***INTERVIEWING NOW - DO NOT MISS OUT***

We are looking for motivated, capable and ambitious candidates who are ready for the challenge of designing, developing, testing and supporting changes to CMS.

Objectives:
*Develop skills and knowledge of the Liberate case management system from both an operational and technical perspective, learn its capabilities and constraints, how the various clients and products are configured upon it, and how it is developed to meet business needs
*Assist in systems analysis work to help assess gaps in functionality and determine the most appropriate solution for given requirements
*Develop, configure and unit test system elements to meet functional requirements
*Assist in the planning and execution of technical tests
*Support User Acceptance Testing
*Plan and coordinate deployment activities

Skills:
*IT related degree
*SQL
*VB.net/C#
*Microsoft Office
*Git
*Agile

Benefits:
*25 days holiday + 8 bank holidays
*Option to buy up to 5 days holiday
*Contributory pension scheme
*Sickpay

If you're looking to get stuck into your next role with a fantastic business and would like your next role to be a position where you can progress yourself then please apply ASAP and give me a call on () or email

Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, ITECCO are fast becoming the UK's most influential IT recruitment company.