Key Account Manager

Hertford

£18,000-£22,000

ABOUT THE COMPANY

My client recognises a demand for reliable and consistent business telephony and

has gained an exceptional reputation for their commitment to helping businesses to reduce their telecommunication expenditure.
They aim to help UK businesses to overcome any issues by providing expert advice on the most advanced solutions whilst consistently providing real solutions to reduce costs, to improve reliability and enhance communication speed and efficiency.

ABOUT YOU

The key account manager is responsible for handling client accounts in a company. You must build and maintain a strong relationship with the client. You will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed. The key account manager will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.

RESPONSIBILITIES

Developing a solid and trusting relationship between major key clients and company

Resolving key client issues and complaints

Developing a complete understanding of key account needs

Anticipating key account changes and improvements

Managing communications between key clients and internal teams

Strategic planning to improve client results

Negotiating contracts with the client and establishing a timeline of performance

Collaborating with the sales team to maximize profit by up-selling or cross-selling

Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training

Meeting all client needs and deliverables according to proposed timelines

Analyzing client data to provide customer relationship management

Expanding relationships and bringing in new clients

REQUIREMENTS

Able to multitask, prioritize, and manage time efficiently

Goal-oriented, organized team player

Self-motivated and self-directed

Excellent interpersonal relationship skills

Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person

Basic computer skills, and experience with CRM software and the Microsoft Office Suite

Strong negotiation skills, with ability follow-through on client contracts

Ability to multitask and manage more than one client account

Key Account Manager

Hertford

£18,000-£22,000

ABOUT THE COMPANY

My client recognises a demand for reliable and consistent business telephony and

has gained an exceptional reputation for their commitment to helping businesses to reduce their telecommunication expenditure.
They aim to help UK businesses to overcome any issues by providing expert advice on the most advanced solutions whilst consistently providing real solutions to reduce costs, to improve reliability and enhance communication speed and efficiency.

ABOUT YOU

The key account manager is responsible for handling client accounts in a company. You must build and maintain a strong relationship with the client. You will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed. The key account manager will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.

RESPONSIBILITIES

Developing a solid and trusting relationship between major key clients and company

Resolving key client issues and complaints

Developing a complete understanding of key account needs

Anticipating key account changes and improvements

Managing communications between key clients and internal teams

Strategic planning to improve client results

Negotiating contracts with the client and establishing a timeline of performance

Collaborating with the sales team to maximize profit by up-selling or cross-selling

Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training

Meeting all client needs and deliverables according to proposed timelines

Analyzing client data to provide customer relationship management

Expanding relationships and bringing in new clients

REQUIREMENTS

Able to multitask, prioritize, and manage time efficiently

Goal-oriented, organized team player

Self-motivated and self-directed

Excellent interpersonal relationship skills

Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person

Basic computer skills, and experience with CRM software and the Microsoft Office Suite

Strong negotiation skills, with ability follow-through on client contracts

Ability to multitask and manage more than one client account

The opportunity

We are looking for an Acquisition Project Coordinator to join a dynamic and growing company in West Byfleet, Surrey. This role will be working to support the team across a number of projects while assisting in the coordination and administration within the business.

The role

This is a permanent, full time position, working Monday to Friday, 8.30am to 5.30pm.

Your duties and responsibilities:

• Collating all project information including schedules, assignments, data requests and project meetings
• Working with all project teams by tracking work, tasks and assignments
• Assisting the team with strategic projects meetings, scheduling follows up meetings and taking meeting notes
• Preparing and developing pre-application consultations, project reviews, reports and maintaining all document information on the database
• Creating and updating progress reports
• Liaising with external suppliers, landlords and other external clients

What you need to succeed

This role is looking for motivated graduate looking to pursue a career in project focussed work. To be considered, you must be graduate in Geography, Maths, Economics or Business-related degree. The company are looking for a methodical individual who has exceptional written and verbal communication skills with the ability to multi-task in a fast-paced environment. You will have excellent organisation skills, highly motivated with strong working knowledge of Microsoft Office suite. You must be a team player and have a positive approach to challenges.

What you need to do now

To talk to us about the role or to make an application, please contact Amber Employment Services.

All applications will be responded to.

Amber Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.

The opportunity

We are looking for an Acquisition Project Coordinator to join a dynamic and growing company in West Byfleet, Surrey. This role will be working to support the team across a number of projects while assisting in the coordination and administration within the business.

The role

This is a permanent, full time position, working Monday to Friday, 8.30am to 5.30pm.

Your duties and responsibilities:

• Collating all project information including schedules, assignments, data requests and project meetings
• Working with all project teams by tracking work, tasks and assignments
• Assisting the team with strategic projects meetings, scheduling follows up meetings and taking meeting notes
• Preparing and developing pre-application consultations, project reviews, reports and maintaining all document information on the database
• Creating and updating progress reports
• Liaising with external suppliers, landlords and other external clients

What you need to succeed

This role is looking for motivated graduate looking to pursue a career in project focussed work. To be considered, you must be graduate in Geography, Maths, Economics or Business-related degree. The company are looking for a methodical individual who has exceptional written and verbal communication skills with the ability to multi-task in a fast-paced environment. You will have excellent organisation skills, highly motivated with strong working knowledge of Microsoft Office suite. You must be a team player and have a positive approach to challenges.

What you need to do now

To talk to us about the role or to make an application, please contact Amber Employment Services.

All applications will be responded to.

Amber Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.

Are you an experienced Web Developer looking for an exciting new challenge? If the answer is YES our client are recruiting and they want to hear from you.

Our client are now looking to expand their Digital Learning team through the recruitment of a Digital Learning Web Developer in Warwick.

What will I be responsible for?

As a Digital Learning Web Developer for our client you will be required to create eLearning courses that support learning within the Global Network department. Content will be designed and developed within the approved software supplied and must adhere to their clients CI. Your responsibilities will include:

• Developing HTML5 eLearning courses using custom internal framework
• Liaising with Subject Matter Experts to clarify requirements
• Using Instructional design skills to transform detailed briefs into engaging learning materials.
• Managing interactions with stakeholders including Digital Manager, Development Lead, Production Lead and Subject Matter Experts

Who are they looking for?

As their ideal Digital Learning Web Developer, you have experience of developing responsive web content in HTML and CSS. A good understanding of JavaScript (or equivalent scripting) is important; more advanced skills would be beneficial. You will also have:

• Proficiency in using the Adobe Creative Suite
• Ability and enthusiasm to learn new skills/software.
• Experience designing and creating eLearning courses and/or instructional animations would be beneficial
• Understanding of using Unity/Unreal game engines would be advantageous

What they can offer you:

As their Digital Learning Web Developer, they can offer a competitive salary dependent on experience. Other company benefits include: 25 days annual leave, company contributory pension plan, cash back health care scheme, life assurance, car salary exchange scheme, exclusive discounts on everyday purchases as well as exclusive discounts on car purchases.

There is potential to progress within the company, with global opportunities updated regularly.

About the company:

With over 5,000 employees based in more than 80 countries across the globe, their teams provide industry leading expertise that spans:

• Warranty & Technical
• Parts & Service
• Retail Performance Management
• Customer Engagement
• Fleet & Mobility

Building trust since 1931, their proven track record means that they now partner with almost every car manufacturer on the market.

If this sounds like the ideal role for you, please click APPLY now to register your interest in the role of Digital Learning Web Developer!

Are you an experienced Web Developer looking for an exciting new challenge? If the answer is YES our client are recruiting and they want to hear from you.

Our client are now looking to expand their Digital Learning team through the recruitment of a Digital Learning Web Developer in Warwick.

What will I be responsible for?

As a Digital Learning Web Developer for our client you will be required to create eLearning courses that support learning within the Global Network department. Content will be designed and developed within the approved software supplied and must adhere to their clients CI. Your responsibilities will include:

• Developing HTML5 eLearning courses using custom internal framework
• Liaising with Subject Matter Experts to clarify requirements
• Using Instructional design skills to transform detailed briefs into engaging learning materials.
• Managing interactions with stakeholders including Digital Manager, Development Lead, Production Lead and Subject Matter Experts

Who are they looking for?

As their ideal Digital Learning Web Developer, you have experience of developing responsive web content in HTML and CSS. A good understanding of JavaScript (or equivalent scripting) is important; more advanced skills would be beneficial. You will also have:

• Proficiency in using the Adobe Creative Suite
• Ability and enthusiasm to learn new skills/software.
• Experience designing and creating eLearning courses and/or instructional animations would be beneficial
• Understanding of using Unity/Unreal game engines would be advantageous

What they can offer you:

As their Digital Learning Web Developer, they can offer a competitive salary dependent on experience. Other company benefits include: 25 days annual leave, company contributory pension plan, cash back health care scheme, life assurance, car salary exchange scheme, exclusive discounts on everyday purchases as well as exclusive discounts on car purchases.

There is potential to progress within the company, with global opportunities updated regularly.

About the company:

With over 5,000 employees based in more than 80 countries across the globe, their teams provide industry leading expertise that spans:

• Warranty & Technical
• Parts & Service
• Retail Performance Management
• Customer Engagement
• Fleet & Mobility

Building trust since 1931, their proven track record means that they now partner with almost every car manufacturer on the market.

If this sounds like the ideal role for you, please click APPLY now to register your interest in the role of Digital Learning Web Developer!

Junior QA Analyst - £18,000 - £21,000 + Benefits + Flexible Working

A permanent opportunity has arisen for a Junior QA Analyst to join an organisation who are building a tech hub in Cardiff to cover Europe.

Working with other QA Analyst's you will be involved in the preparation of all prescribed QA Artifacts (e.g. Strategy and test plans) as well as developing test cases, QA testing, defect reporting etc..

To be considered for this post, you will need to have some experience in a similar field and ideally have either the ISEB or ISTQB qualification.

It is high desirable if you have experience in the following;

• Software quality tools (test case management, project planning, automation)
• Knowledge of Bug tracking systems: Jira, Bugzilla, etc.
• Platforms used: Windows, Apple Macintosh, Mobile.
• Scripting Languages: HTML, PHP, Java.

In return you will get a competitive salary whilst working in a rewarding environment with flexible working. In addition you will receive the following benefits:

• 25 days holiday + BH
• Private Medical Insurance
• Life Insurance
• Training and Development
• Allowance
• Income Protection
• Travel Insurance

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Junior QA Analyst - £18,000 - £21,000 + Benefits + Flexible Working

A permanent opportunity has arisen for a Junior QA Analyst to join an organisation who are building a tech hub in Cardiff to cover Europe.

Working with other QA Analyst's you will be involved in the preparation of all prescribed QA Artifacts (e.g. Strategy and test plans) as well as developing test cases, QA testing, defect reporting etc..

To be considered for this post, you will need to have some experience in a similar field and ideally have either the ISEB or ISTQB qualification.

It is high desirable if you have experience in the following;

• Software quality tools (test case management, project planning, automation)
• Knowledge of Bug tracking systems: Jira, Bugzilla, etc.
• Platforms used: Windows, Apple Macintosh, Mobile.
• Scripting Languages: HTML, PHP, Java.

In return you will get a competitive salary whilst working in a rewarding environment with flexible working. In addition you will receive the following benefits:

• 25 days holiday + BH
• Private Medical Insurance
• Life Insurance
• Training and Development
• Allowance
• Income Protection
• Travel Insurance

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Dutch Speaker- Customer Services

Salary: £18,000-£22,000

Location: Medway, Kent

An exciting new opportunity has arisen for a Dutch speaker who has excellent customer service skills and wants to start a new career. The role will be providing technological support via the telephone and therefore an excellent phone manner is essential.

The role will require resolving common and advanced software issues. Extensive training will be provided but knowledge of Windows is preferable.

Working hours 37.5 per week

More details will be given on application.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Dutch Speaker- Customer Services

Salary: £18,000-£22,000

Location: Medway, Kent

An exciting new opportunity has arisen for a Dutch speaker who has excellent customer service skills and wants to start a new career. The role will be providing technological support via the telephone and therefore an excellent phone manner is essential.

The role will require resolving common and advanced software issues. Extensive training will be provided but knowledge of Windows is preferable.

Working hours 37.5 per week

More details will be given on application.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.