Service Desk Analyst
 
Central London
 
Salary: £35,000 (DoE)
 
I currently am working on a fantastic new opportunity working with one of the UK’s most reputable law firms.
 
They are looking for a Service Desk Analyst to join their well-established IT team on a permanent basis.
 
This is a great opportunity for a Service Desk Analyst to develop their skillset in a modern law firm with fantastic training and an opportunity to be upskilled with bespoke softwares.
 
Required Skills:
 

• Proven experience as a Service Desk Analyst
• Must have previous experience working in a law firm
• Strong working knowledge of Microsoft Office 2016
• ITIL Foundation (desired)
• CompTIA A+ (desired)

 
Start date: ASAP
 
If you are interested and feel you would like to find out more regarding this role, please click apply now.
 
Please feel free to contact me here:
(url removed)
 
Alternatively, if this isn’t quite right for you but you are able to recommend someone please pass on my details. We offer up to £500 for all successful referrals place.
 
https://(url removed)/in/daniel-o-donnell-71b38ab1/

Service Desk Analyst
 
Central London
 
Salary: £35,000 (DoE)
 
I currently am working on a fantastic new opportunity working with one of the UK’s most reputable law firms.
 
They are looking for a Service Desk Analyst to join their well-established IT team on a permanent basis.
 
This is a great opportunity for a Service Desk Analyst to develop their skillset in a modern law firm with fantastic training and an opportunity to be upskilled with bespoke softwares.
 
Required Skills:
 

• Proven experience as a Service Desk Analyst
• Must have previous experience working in a law firm
• Strong working knowledge of Microsoft Office 2016
• ITIL Foundation (desired)
• CompTIA A+ (desired)

 
Start date: ASAP
 
If you are interested and feel you would like to find out more regarding this role, please click apply now.
 
Please feel free to contact me here:
(url removed)
 
Alternatively, if this isn’t quite right for you but you are able to recommend someone please pass on my details. We offer up to £500 for all successful referrals place.
 
https://(url removed)/in/daniel-o-donnell-71b38ab1/

Are you excited to work with an expanding brand that is already redefining its industry?

Do you enjoy working collaborating and driving several 3rd party tech functions?

Then this could be the next Project Manager / Business Analyst opportunity for you!

A rapidly-expanding e-commerce business is looking for a Project Manager / Business Analyst to join their team in West London. Due to their significant success already, the team need to expand and so are looking for a new Project Manager to manage their integrations with various tech and other service providers, ensuring the company and product vision is well translated and delivered.

The majority of the projects you'll be working on will be driving the delivery functions and ensuring all integrations and developments will only positively impact all the connecting interactions. As a Project Manager / Business Analyst, you will drive delivery in both a hands on capacity, as well as an overview of the commercial project demands.

To be successful with your application for Project Manager you must:

- have worked with a highly transactional product that has several integrations

- able to frive delivery in terms of ensuring our third party tech teams understand our business vision and to ensure they stay on track and within budget

- have experience gathering user requirements, writing user storied and acceptance criteria

- be able to be part of an agile delivery process, an adaptable and practical agile approach

- able to work closely with management and deliver project updates / reporting

This genuinely is an incredible opportunity to be part of a company who are growing quickly and gaining more traction to firmly be a household brand name and leader in there e-commerce subcategory, so if you feel this opportunity could be the right fit for you as Project Manager / Business Analyst then apply today.

________________________

Talent Point is a Hiring Communications business, working as sole hiring partners with our customer. We've ripped up the rules and torn apart the Project Manager / Business Analyst job spec to give you total clarity and visibility, painting a vivid picture (approved twice, both at Line and C-level) of the way this company lives, breathes and behaves, and how your role will look over years not months. We present only three applicants for every vacancy so, where we do represent you, you have a very high chance of securing a role with pre-booked interview times to plan around, in-depth vacancy details and no delays. Are you ready to seriously invest in your progression? Let's design your future, starting with this Project Manager / Business Analyst opportunity!

Talent Point is an equal opportunities employer and no terminology in this advert is designed to discriminate on grounds of gender, race, colour, religion, creed, disability, age, sex or sexual orientation or any other class protected by applicable law.

For information on how Talent Point manages and processes your personal information please see our privacy at talentpoint.co/privacy-policy/.

Are you excited to work with an expanding brand that is already redefining its industry?

Do you enjoy working collaborating and driving several 3rd party tech functions?

Then this could be the next Project Manager / Business Analyst opportunity for you!

A rapidly-expanding e-commerce business is looking for a Project Manager / Business Analyst to join their team in West London. Due to their significant success already, the team need to expand and so are looking for a new Project Manager to manage their integrations with various tech and other service providers, ensuring the company and product vision is well translated and delivered.

The majority of the projects you'll be working on will be driving the delivery functions and ensuring all integrations and developments will only positively impact all the connecting interactions. As a Project Manager / Business Analyst, you will drive delivery in both a hands on capacity, as well as an overview of the commercial project demands.

To be successful with your application for Project Manager you must:

- have worked with a highly transactional product that has several integrations

- able to frive delivery in terms of ensuring our third party tech teams understand our business vision and to ensure they stay on track and within budget

- have experience gathering user requirements, writing user storied and acceptance criteria

- be able to be part of an agile delivery process, an adaptable and practical agile approach

- able to work closely with management and deliver project updates / reporting

This genuinely is an incredible opportunity to be part of a company who are growing quickly and gaining more traction to firmly be a household brand name and leader in there e-commerce subcategory, so if you feel this opportunity could be the right fit for you as Project Manager / Business Analyst then apply today.

________________________

Talent Point is a Hiring Communications business, working as sole hiring partners with our customer. We've ripped up the rules and torn apart the Project Manager / Business Analyst job spec to give you total clarity and visibility, painting a vivid picture (approved twice, both at Line and C-level) of the way this company lives, breathes and behaves, and how your role will look over years not months. We present only three applicants for every vacancy so, where we do represent you, you have a very high chance of securing a role with pre-booked interview times to plan around, in-depth vacancy details and no delays. Are you ready to seriously invest in your progression? Let's design your future, starting with this Project Manager / Business Analyst opportunity!

Talent Point is an equal opportunities employer and no terminology in this advert is designed to discriminate on grounds of gender, race, colour, religion, creed, disability, age, sex or sexual orientation or any other class protected by applicable law.

For information on how Talent Point manages and processes your personal information please see our privacy at talentpoint.co/privacy-policy/.

My client is currently recruiting for several Helpdesk Operatives on various shifts to work on either a temporary to permanent or permanent basis. You will work with all facilities departments (such as the Administration Team and Maintenance Team) and promote good communication between my client, their client, patients, visitors and the general public by ensuring all requests and enquiries are dealt quickly and effectively.

Some of your main responsibilities will include answering calls and emails in line with service level agreements, recording data accurately on systems and ensuring it is passed to the relevant departments. You will be responsible for providing callers with accurate information promptly so that the team comply with contractual response times.

You will coordinate the daily workflow between my client services teams (housekeeping, hard FM, and porters) and refer any enquiries that cannot be dealt with to the appropriate individual or body and undertake general administration duties.

The Ideal Candidate:

Essential Criteria

• Proven experience of working in a Call Centre or similar environment
• Knowledge of the CAFM systems
• Customer service experience

It would be desirable for this position if you have experience working in an NHS environment, Level 2 Customer Services / Business Administration and experience in a Facilities Management background.

Current shifts available are:

Helpdesk Operative - Full Time 40 hours per week, working 5 out of 7 Shifts

Helpdesk Operative - Nights 20 hours per week Sunday and Monday,10.00pm - 8.00am

Helpdesk Operative - Afternoons, 30 hours per week, Monday to Friday, 4.00pm - 10.00pm

Should you have any further questions at this stage please contact Manpower

My client is currently recruiting for several Helpdesk Operatives on various shifts to work on either a temporary to permanent or permanent basis. You will work with all facilities departments (such as the Administration Team and Maintenance Team) and promote good communication between my client, their client, patients, visitors and the general public by ensuring all requests and enquiries are dealt quickly and effectively.

Some of your main responsibilities will include answering calls and emails in line with service level agreements, recording data accurately on systems and ensuring it is passed to the relevant departments. You will be responsible for providing callers with accurate information promptly so that the team comply with contractual response times.

You will coordinate the daily workflow between my client services teams (housekeeping, hard FM, and porters) and refer any enquiries that cannot be dealt with to the appropriate individual or body and undertake general administration duties.

The Ideal Candidate:

Essential Criteria

• Proven experience of working in a Call Centre or similar environment
• Knowledge of the CAFM systems
• Customer service experience

It would be desirable for this position if you have experience working in an NHS environment, Level 2 Customer Services / Business Administration and experience in a Facilities Management background.

Current shifts available are:

Helpdesk Operative - Full Time 40 hours per week, working 5 out of 7 Shifts

Helpdesk Operative - Nights 20 hours per week Sunday and Monday,10.00pm - 8.00am

Helpdesk Operative - Afternoons, 30 hours per week, Monday to Friday, 4.00pm - 10.00pm

Should you have any further questions at this stage please contact Manpower