Associate/Senior Associate, Intellectual Property Advisory, Reading Your opportunity
Following the acquisition of ClearViewIP on May 31st ( press release ) and the successful integration with other IP capabilities across the Firm, Deloitte IP Advisory is the leading specialist intellectual property service provider supporting clients across the globe with IP Strategy and Transaction Advisory Services.

IP Advisory helps clients develop comprehensive IP strategies, implement effective IP processes, build and strengthen their IP portfolios, asses, value and monetize their IP and seek operational efficiencies. Through our services, clients are able to understand their competitive position, build value, manage risks and unlock additional income streams.

The IP Advisory team includes CIPOs, business builders, licensing executives, IP valuation professionals, and technologists with decades of experience working with multinational FTSE and Fortune 100 companies as well as SME’s and academic institutions.

Our clients operate in fast-paced industries, across all industry sectors and we look to recruit people who can keep up with the latest technology trends, predict future markets and gather and analyse complex data to evaluate the outputs of R&D and innovation activities and develop an understanding of a wide range of intellectual assets types, such as patent portfolios, designs, trade secrets and know-how, trademarks and software and their use in supporting our clients’ business objectives.

People are the heart of our company. We are a close knit, highly skilled team, well connected and recognised internationally as leading industry professionals. We can offer you a dynamic and challenging work environment, supported by professional training and development and the opportunity to work on challenging and highly significant projects.

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.

Your role
IP Advisory Associates provide support to the consulting activity of the senior team, undertaking IP analysis, technology and market research, and for example preparing reports on the IP portfolios of clients and companies active in their sector. Our IP Advisory Associates are encouraged to expand their experience by working with the more experienced team members on IP-centric transactions, such as M&A, IP divestitures, acquisitions and licensing.

Responsibilities include:

• Researching into markets and technology to understand the client’s competitive position
• Searching and analysing patent and non-patent data to find prior art, patents for acquisition or commercialisation opportunities for client’s own patents
• Developing marketing collateral and valuation models for a wide range of IP portfolios, including patents, trademarks, designs, database rights, knowhow and trade-secrets, in support of licensing or sale negotiations or acquisition programs
• Assisting clients in identifying and documenting their innovation with a view to ensuring it is protected effectively, through the most appropriate IP mechanisms to support the client’s strategy and drive enterprise value

On the job training and mentoring is provided by other team members including Managers, Assistant Directors and Directors and Partners and you will contribute to a range of projects for different clients and technology/market sectors.

Your work, your choice
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location: Reading office. There will be an opportunity for client facing experience and where appropriate, travel within the UK and overseas.

Work pattern: This is a permanent opportunity on a full-time basis.

Your professional experience
Deloitte IP Advisory looks for highly motivated, high achieving individuals with the following qualities:

• An engineering or science background capable of understanding complex technologies with a degree in Electronic Engineering, Computer Science, Physical Sciences, Life Sciences or Mathematics (2:1 or higher); Postgraduate qualifications are particularly valued
• Thorough and methodical approach to research, data analysis and report writing
• A keen interest in innovation, technology and its commercial application
• Independent, motivated and self-driven while enjoying teamwork and cooperation
• Strong presentation and communication skills - remote and face to face client interaction is an expectation of the role
• Fluency in written and spoken English
• No prior knowledge or experience in intellectual property is required for entry level, but relevant qualifications (e.g. LLM or PG Certificate in IP), or experience, will be valued. A willingness to learn is essential.
• Candidates with 1 to 2 years’ experience in the intellectual property field are also encouraged to apply

Your service line: Financial Advisory
Advising clients in the moments that define their business takes multiple layers of expertise. Much more than due-diligence, this is about diverse teams of specialists coming together, crossing service lines and international borders to tackle the many, complex issues involved in major transactions. And we have one of the broadest networks in the business. Here, you’ll find fascinating, career-building projects, market leading approaches, cutting-edge resources, huge clients and inspirational colleagues. As well as opportunities to develop a deep industry or product specialism.

About Deloitte

Our Purpose & Strategy
To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.
What do we do?
Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.
Beyond the UK: Deloitte North and South Europe
The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Greece, Ireland, Italy, Malta, the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,500 partners and over 40,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.
What do we value?
At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways . We are proud to have earnt a Top 10 place on the 2018 list of Top 30 Employers for Working Families for the eighth consecutive year, and to have been listed in The Times Top 50 Employers for Women for each of the last four years.
Being a Leader at Deloitte
Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work â€" and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.
We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

• We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
• We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
• We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
• We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
• We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.

WPFULL SLFINA LOCREA

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.
Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.

© 2020 Deloitte LLP. All rights reserved.

Requisition code: 173300

Associate/Senior Associate, Intellectual Property Advisory, Reading Your opportunity
Following the acquisition of ClearViewIP on May 31st ( press release ) and the successful integration with other IP capabilities across the Firm, Deloitte IP Advisory is the leading specialist intellectual property service provider supporting clients across the globe with IP Strategy and Transaction Advisory Services.

IP Advisory helps clients develop comprehensive IP strategies, implement effective IP processes, build and strengthen their IP portfolios, asses, value and monetize their IP and seek operational efficiencies. Through our services, clients are able to understand their competitive position, build value, manage risks and unlock additional income streams.

The IP Advisory team includes CIPOs, business builders, licensing executives, IP valuation professionals, and technologists with decades of experience working with multinational FTSE and Fortune 100 companies as well as SME’s and academic institutions.

Our clients operate in fast-paced industries, across all industry sectors and we look to recruit people who can keep up with the latest technology trends, predict future markets and gather and analyse complex data to evaluate the outputs of R&D and innovation activities and develop an understanding of a wide range of intellectual assets types, such as patent portfolios, designs, trade secrets and know-how, trademarks and software and their use in supporting our clients’ business objectives.

People are the heart of our company. We are a close knit, highly skilled team, well connected and recognised internationally as leading industry professionals. We can offer you a dynamic and challenging work environment, supported by professional training and development and the opportunity to work on challenging and highly significant projects.

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.

Your role
IP Advisory Associates provide support to the consulting activity of the senior team, undertaking IP analysis, technology and market research, and for example preparing reports on the IP portfolios of clients and companies active in their sector. Our IP Advisory Associates are encouraged to expand their experience by working with the more experienced team members on IP-centric transactions, such as M&A, IP divestitures, acquisitions and licensing.

Responsibilities include:

• Researching into markets and technology to understand the client’s competitive position
• Searching and analysing patent and non-patent data to find prior art, patents for acquisition or commercialisation opportunities for client’s own patents
• Developing marketing collateral and valuation models for a wide range of IP portfolios, including patents, trademarks, designs, database rights, knowhow and trade-secrets, in support of licensing or sale negotiations or acquisition programs
• Assisting clients in identifying and documenting their innovation with a view to ensuring it is protected effectively, through the most appropriate IP mechanisms to support the client’s strategy and drive enterprise value

On the job training and mentoring is provided by other team members including Managers, Assistant Directors and Directors and Partners and you will contribute to a range of projects for different clients and technology/market sectors.

Your work, your choice
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location: Reading office. There will be an opportunity for client facing experience and where appropriate, travel within the UK and overseas.

Work pattern: This is a permanent opportunity on a full-time basis.

Your professional experience
Deloitte IP Advisory looks for highly motivated, high achieving individuals with the following qualities:

• An engineering or science background capable of understanding complex technologies with a degree in Electronic Engineering, Computer Science, Physical Sciences, Life Sciences or Mathematics (2:1 or higher); Postgraduate qualifications are particularly valued
• Thorough and methodical approach to research, data analysis and report writing
• A keen interest in innovation, technology and its commercial application
• Independent, motivated and self-driven while enjoying teamwork and cooperation
• Strong presentation and communication skills - remote and face to face client interaction is an expectation of the role
• Fluency in written and spoken English
• No prior knowledge or experience in intellectual property is required for entry level, but relevant qualifications (e.g. LLM or PG Certificate in IP), or experience, will be valued. A willingness to learn is essential.
• Candidates with 1 to 2 years’ experience in the intellectual property field are also encouraged to apply

Your service line: Financial Advisory
Advising clients in the moments that define their business takes multiple layers of expertise. Much more than due-diligence, this is about diverse teams of specialists coming together, crossing service lines and international borders to tackle the many, complex issues involved in major transactions. And we have one of the broadest networks in the business. Here, you’ll find fascinating, career-building projects, market leading approaches, cutting-edge resources, huge clients and inspirational colleagues. As well as opportunities to develop a deep industry or product specialism.

About Deloitte

Our Purpose & Strategy
To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.
What do we do?
Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.
Beyond the UK: Deloitte North and South Europe
The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Greece, Ireland, Italy, Malta, the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,500 partners and over 40,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.
What do we value?
At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways . We are proud to have earnt a Top 10 place on the 2018 list of Top 30 Employers for Working Families for the eighth consecutive year, and to have been listed in The Times Top 50 Employers for Women for each of the last four years.
Being a Leader at Deloitte
Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work â€" and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.
We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

• We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
• We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
• We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
• We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
• We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.

WPFULL SLFINA LOCREA

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.
Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.

© 2020 Deloitte LLP. All rights reserved.

Requisition code: 173300

Security Project Manager, IT Project Delivery , Internal Services - Cardiff / Milton Keynes Your opportunity
Everyone knows technology is the fastest changing industry in the world. We’re shaping our IT landscape by transforming how we deliver our IT change projects, and we need you to join us. You’ll build collaborative relationships in a team that brings together extremely talented individuals who have enjoyed long careers at Deloitte and many new people like you. Join them at this exciting time and you will be enjoying the kind of professional development where you can explore your potential.

Are you looking to return to theworkplace after an extended career break?
Forthis role we can offer coaching and support designed for returners to refreshyour knowledge and skills, and help your transition back into the workplaceafter a career break of 2 years or more. If this is relevant for you, just letyour recruiter know when you make your application.

Your role
ITS is an internal facing department, delivering a wide range of business enabling technology projects to Deloitte partners and staff located in the UK, Gibraltar and Switzerland.

The purpose of the Business Change Delivery function is to transform a business request into a fully supported technical reality accepted by the operational teams and the business requestor as being fit for purpose. This is to be achieved to an agreed quality, budget and timescale. A further objective is to provide strong change and technology leadership across the enterprise. In achieving this they need to be regarded not only as consistent but as efficient, dynamic and responsive. As an IT Project Manager within the internal IT department at Deloitte, no two projects will be the same. You will be persistent, analytical and flexible in your approach to delivering high-quality IT enabled business change to Deloitte Partners and staff.

You will be entrusted to manage projects autonomously, knowing that your manager will provide guidance and reassurance through regular catch-ups and support.

The Project Manager leads and manages the project team, with delegated authority and responsibility from the project board to run the project on a day-to-day basis. Project Managers have a key role interfacing between the ITS project and the business service lines. Project Managers are typically responsible for delivering between 1 and 3 projects concurrently. Typically these are less complex projects with lower levels of business change.
Project Mangers report to the appropriate Senior PM or Programme Manager for operational delivery related matters and will be coached by a Programme Manager in a matrix model.

The PM is responsible for:

• Managing the production of deliverables to time, cost and quality requirements
• Managing the expectations and satisfaction of the project’s sponsor and stakeholders
• Directing, managing and motivating the project team
• Creating and maintaining detailed integrated project plans
• Managing the level of risk in the project and implementing effective change control
• Following the organisation’s processes and best practice
• Implementing control measures and regular reporting and take or recommend corrective actions as necessary
• Managing project finances
• Monitoring overall progress and use of resources and taking corrective action where necessary
• Applying change control and configuration management
• Maintaining an awareness of interdependencies with other projects

Your work, your choice
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location: London
Work pattern: Permanent Full time role

Your professional experience
Essential competencies and/or experience:

• Strong of experience in a project management role in IT and/or information security
• Strong organisational, attention to detail, communication (written and verbal) and interpersonal skills
• Self-motivated and able to manage multiple concurrent deliverables, and ability to provide a positive influence within a team
• Experience in stakeholder management, coordination, communications and reporting across a complex stakeholder structure
• Experience in delivering large-scale, complex projects, particularly within the professional services industry would be considered a plus
• Experience in financial budgeting and tracking
• Professional project management certification such as PRINCE2, PMP/PgMP or other relevant project management methodologies considered a plus
• Professional security management certification strongly desirable, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials, including a recommended minimum of 5 years of combined experience in the Information Security / Cybersecurity domain
• Understanding of associated disciplines of Security Policy and Governance
• A minimum of 5 years’ experience in a project management role
• Strong leadership and relationship management skills, with an ability to build good relationships with stakeholders and the wider ITS team
• Advanced level use of MS Word, MS Excel, MS Project, MS PowerPoint
• Strong risk, opportunity & issue management
• Proficient in estimation and schedule management
• Analytical and flexible with the ability to rapidly understand ambiguous, unfamiliar and complex concepts.

The ideal candidate would also have:

• Experience of using an enterprise project management tool such as ServiceNow and EPM
• Experience of agile & waterfall project management methodologies
• Experience working with team members in offshore and onshore locations

Your service line: Internal Services
At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience.

Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

About Deloitte

Our Purpose & Strategy
To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

What do we do?
Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

Beyond the UK: Deloitte North and South Europe
The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Greece, Ireland, Italy, Malta, the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,500 partners and over 40,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.

What do we value?
At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways . We are proud to have earnt a Top 10 place on the 2018 list of Top 30 Employers for Working Families for the eighth consecutive year, and to have been listed in The Times Top 50 Employers for Women for each of the last four years.

Being a Leader at Deloitte
Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work â€" and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.
We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

• We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
  
• We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
  
• We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
  
• We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
  
• We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.
  

Ref:RTWPROG

WPFULL SLICSS BAITEC CFTECH LOCCAR

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.
Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.

© 2020 Deloitte LLP. All rights reserved.

Requisition code: 174810

Security Project Manager, IT Project Delivery , Internal Services - Cardiff / Milton Keynes Your opportunity
Everyone knows technology is the fastest changing industry in the world. We’re shaping our IT landscape by transforming how we deliver our IT change projects, and we need you to join us. You’ll build collaborative relationships in a team that brings together extremely talented individuals who have enjoyed long careers at Deloitte and many new people like you. Join them at this exciting time and you will be enjoying the kind of professional development where you can explore your potential.

Are you looking to return to theworkplace after an extended career break?
Forthis role we can offer coaching and support designed for returners to refreshyour knowledge and skills, and help your transition back into the workplaceafter a career break of 2 years or more. If this is relevant for you, just letyour recruiter know when you make your application.

Your role
ITS is an internal facing department, delivering a wide range of business enabling technology projects to Deloitte partners and staff located in the UK, Gibraltar and Switzerland.

The purpose of the Business Change Delivery function is to transform a business request into a fully supported technical reality accepted by the operational teams and the business requestor as being fit for purpose. This is to be achieved to an agreed quality, budget and timescale. A further objective is to provide strong change and technology leadership across the enterprise. In achieving this they need to be regarded not only as consistent but as efficient, dynamic and responsive. As an IT Project Manager within the internal IT department at Deloitte, no two projects will be the same. You will be persistent, analytical and flexible in your approach to delivering high-quality IT enabled business change to Deloitte Partners and staff.

You will be entrusted to manage projects autonomously, knowing that your manager will provide guidance and reassurance through regular catch-ups and support.

The Project Manager leads and manages the project team, with delegated authority and responsibility from the project board to run the project on a day-to-day basis. Project Managers have a key role interfacing between the ITS project and the business service lines. Project Managers are typically responsible for delivering between 1 and 3 projects concurrently. Typically these are less complex projects with lower levels of business change.
Project Mangers report to the appropriate Senior PM or Programme Manager for operational delivery related matters and will be coached by a Programme Manager in a matrix model.

The PM is responsible for:

• Managing the production of deliverables to time, cost and quality requirements
• Managing the expectations and satisfaction of the project’s sponsor and stakeholders
• Directing, managing and motivating the project team
• Creating and maintaining detailed integrated project plans
• Managing the level of risk in the project and implementing effective change control
• Following the organisation’s processes and best practice
• Implementing control measures and regular reporting and take or recommend corrective actions as necessary
• Managing project finances
• Monitoring overall progress and use of resources and taking corrective action where necessary
• Applying change control and configuration management
• Maintaining an awareness of interdependencies with other projects

Your work, your choice
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location: London
Work pattern: Permanent Full time role

Your professional experience
Essential competencies and/or experience:

• Strong of experience in a project management role in IT and/or information security
• Strong organisational, attention to detail, communication (written and verbal) and interpersonal skills
• Self-motivated and able to manage multiple concurrent deliverables, and ability to provide a positive influence within a team
• Experience in stakeholder management, coordination, communications and reporting across a complex stakeholder structure
• Experience in delivering large-scale, complex projects, particularly within the professional services industry would be considered a plus
• Experience in financial budgeting and tracking
• Professional project management certification such as PRINCE2, PMP/PgMP or other relevant project management methodologies considered a plus
• Professional security management certification strongly desirable, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials, including a recommended minimum of 5 years of combined experience in the Information Security / Cybersecurity domain
• Understanding of associated disciplines of Security Policy and Governance
• A minimum of 5 years’ experience in a project management role
• Strong leadership and relationship management skills, with an ability to build good relationships with stakeholders and the wider ITS team
• Advanced level use of MS Word, MS Excel, MS Project, MS PowerPoint
• Strong risk, opportunity & issue management
• Proficient in estimation and schedule management
• Analytical and flexible with the ability to rapidly understand ambiguous, unfamiliar and complex concepts.

The ideal candidate would also have:

• Experience of using an enterprise project management tool such as ServiceNow and EPM
• Experience of agile & waterfall project management methodologies
• Experience working with team members in offshore and onshore locations

Your service line: Internal Services
At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience.

Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

About Deloitte

Our Purpose & Strategy
To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

What do we do?
Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

Beyond the UK: Deloitte North and South Europe
The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Greece, Ireland, Italy, Malta, the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,500 partners and over 40,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.

What do we value?
At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways . We are proud to have earnt a Top 10 place on the 2018 list of Top 30 Employers for Working Families for the eighth consecutive year, and to have been listed in The Times Top 50 Employers for Women for each of the last four years.

Being a Leader at Deloitte
Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work â€" and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.
We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

• We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
  
• We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
  
• We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
  
• We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
  
• We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.
  

Ref:RTWPROG

WPFULL SLICSS BAITEC CFTECH LOCCAR

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.
Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.

© 2020 Deloitte LLP. All rights reserved.

Requisition code: 174810

Defence and Security, Deloitte Digital, Agile Delivery Manager â€" Senior Consultant to Manager, London What impact will you make? The Opportunity Want to help keep the country and its citizens safe? Want to work with those who do so on a daily basis? Want to design and shape the products they use to achieve this? Then look no further â€" you’re home…

Role description Our team has a simple goal: to be the leading digital partner of choice for our Government clients. Deloitte Digital stands out because few organisations can excel at all the required disciplines: user research & insights, innovation, design, engineering, delivery leadership, and partnerships such as our Apple EnterpriseNext offering. We cross the divide that other suppliers to Government cannot bridge - we discover our client’s unique needs with them, help their business change & adapt, innovate together with creativity, design & build-out their agile solutions, whilst coaching & mentoring leaders at all levels.
We are proud of the impact we have with our Defence, Security, and Home Affairs (DSHA) clients, the strength of our relationships, and the depth & breadth of our skills that we bring to help them achieve their mission â€" we are privileged to be asked to work with them at the heart of their biggest and most ambitious transformation programmes.
Deloitte Digital Agile Delivery Managers have a highly collaborative and client-facing role covering the full Delivery lifecycle. They work closely with the client and agile delivery teams to ensure the services and products provided meet the needs of the end-users and Product Owner’s priorities and in the agreed timelines.
If you are an experienced Agile Delivery Manager with a passion for all things digital, willing to travel within the UK and work with our DSHA clients, and are either already security cleared or willing to be, then this opportunity is for you!
Location London
Hours Full time / permanent

Responsibilities As an Agile Delivery Manager at Senior Consultant grade your responsibilities would be expected to include:

• Overseeing the delivery of products and services or functional components using agile methodologies
• Managing and facilitating a cross-functional agile delivery team
• Coordinating agile methodology ceremonies such sprint planning, reviews and retrospectives
• Working with the Product Managers and Product Owners to create product roadmaps
• Overseeing the creation of a backlog of prioritised and refined user stories with acceptance criteria
• Ensuring that the end products are of the highest quality, fully tested and deployed within timelines
• Coordinating activities across teams and the delivery lifecycle including Business & Systems Analysis, Creative, Content. Architecture, Development, Test, Business Change, and Project Management
• Working closely with programme leadership to monitor progress, manage risks and dependencies
• Using data insights to inform the performance of the team and opportunities for continuous improvement
• Assisting with resourcing needs of the agile delivery team for the appropriate mix of experience and capability
• Assisting with coaching and mentoring to the team and looking for continuous improvement opportunities
• Working with Deloitte Digital leadership teams to develop our methodologies and shape our market position
• The performance management of delivery team members, providing opportunity for self-development
• Encourage respect and inclusion, leading by example

1. Responsibilities of successful applicants at Manager grade would also be expected to include:

• Leading the agile strategy and delivery approach for our clients, applying your experience of digital solutions and techniques to help them achieve their goals
• Working closely with senior stakeholders and business owners leading technology delivery / transformation programmes
• Leading larger teams or agile delivery integration roles within larger programmes, working closely with programme leadership to monitor workstream progress, manage risks and dependencies
• Leading on coaching and mentoring to the team and looking for continuous improvement opportunities
• The analysis and use of data insights and capacity metrics for forecasting and improvement of team delivery
• Providing coaching and mentoring to members of the client teams
• Leading on resourcing needs of the agile delivery team for the appropriate mix of experience and capability
• Leading on financial aspects of the team and delivery project, including financial management
• Leading on fulfilling any commercial and licensing responsibilities required to deliver the project
• Leading business development activity such as developing and responding to opportunities, preparing materials for client presentations and pitches, and taking part in marketing activities
• Leading on recruitment activities to keep impact to delivery team’s capacity metrics
• Leading practice development activity such as involvement in Guilds, leading internal training courses and events

Requirements

1. To qualify for the role, you should have:

• Hands on Agile delivery experience i.e. as a Agile Delivery Manager or Scrum Master, working on digital or technology projects either at a leading consultancy, agency or Government organisation
• Experience in working on digital projects which have included cross functional teams such as Designers, Researchers, UX, Product Owners & Developers
• Scrum Master certification, or be willing to attain the certification
• Experience in coordinating ceremonies associated with Agile delivery, such as planning sessions, reviews and retrospectives
• Experience in running workshops, in particular getting to the root cause of the problem
• Displays Innovative leadership behaviours â€" coaching the team, self-organising, transparent, respectful to people’s working styles, motivating
• A self-starter, comfortable working in both process driven and ambiguous environments
• Experience and a passion for working within Central Government and preferably the DSHA sector
• Proven capability of working successfully with senior client stakeholders and end-users, quickly building successful relationships and establishing credibility
• A passion for digital and technology, with the drive and determination to continually learn new things and develop yourself and others
• Strong written, presentation and verbal communication skills, with a high degree of attention to detail
• Strong organisational skills, with the ability to work independently in a highly collaborative, team-based environment
• A good graduate degree (1st or Upper Second) from a reputable university, or a track record of experience that demonstrates capability and credibility at a comparable level
• The right to live and work in the UK, be a British national (ideally not dual nationality), and have lived in the UK for 9 out of the last 10 years

1. It would be desirable for you to also have an understanding of or experience in some of the following:

• Product Ownership, Software Development, Product Integration, Agile Delivery Management, Testing
• Experience in managing teams, including performance management and line management
• Experience in dealing with the commercial side of project delivery such as issuing invoices and ensuring payments are received
• The market leading packages and platforms used for Agile software development and delivery management, data analysis, and digital content management
• Designing and building digital solutions that meet the GDS Service Standard
• The political, commercial and technology challenges faced by the Central Government and DSHA sector, and how digital technologies and delivery approaches can help solve them.

1. Candidates should either already hold a level of security clearance or be willing to attain it. Deloitte will assist you in this process should you not already hold it, and we will discuss this with you in more detail during your application process.

About Deloitte Digital

1. Part business, part creative, part technology: one hundred percent digital. Deloitte Digital is committed to helping clients unlock the business value of emerging technologies.

1. Through eleven studios spread across the globe, we provide clients with a full suite of digital services, covering digital strategy, product design, user experience, creative, engineering, and implementation across desktop, mobile, web and social media channels. We combine fun with serious intent. At Deloitte Digital, business, creativity and technology intersect.

1. The team at Deloitte Digital includes creative designers, channel strategists, engineers, architects and product specialists - a powerful combination of creativity, business acumen and technical know-how.
2. We believe in our people, and we understand that quality of life directly impacts quality of work. We pride ourselves on our relaxed work environment, intense commitment to quality and truly unique culture.

About Deloitte Our Purpose & Strategy To make an impact that matters for our clients, our people and society â€" this defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.
How will this role make an impact that matters with Deloitte? Deloitte Digital is a bold and innovative part of Deloitte. We offer everything digital from strategy, bespoke development and managed solutions. Deloitte, and therefore Deloitte Digital, is about delivering purpose â€" it drives trust and growth, both of which are indispensable in today’s world. What better sense of purpose can you get than helping to keep the country and its citizen’s safe?
What do we do? Deloitte offers Global integrated professional services that include Audit and Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.
What do we value? At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.
SLCONS
BACTEC
BADIGI
CFTECH
WPFULL

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.
Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.

© 2020 Deloitte LLP. All rights reserved.

Requisition code: 167009

Defence and Security, Deloitte Digital, Agile Delivery Manager â€" Senior Consultant to Manager, London What impact will you make? The Opportunity Want to help keep the country and its citizens safe? Want to work with those who do so on a daily basis? Want to design and shape the products they use to achieve this? Then look no further â€" you’re home…

Role description Our team has a simple goal: to be the leading digital partner of choice for our Government clients. Deloitte Digital stands out because few organisations can excel at all the required disciplines: user research & insights, innovation, design, engineering, delivery leadership, and partnerships such as our Apple EnterpriseNext offering. We cross the divide that other suppliers to Government cannot bridge - we discover our client’s unique needs with them, help their business change & adapt, innovate together with creativity, design & build-out their agile solutions, whilst coaching & mentoring leaders at all levels.
We are proud of the impact we have with our Defence, Security, and Home Affairs (DSHA) clients, the strength of our relationships, and the depth & breadth of our skills that we bring to help them achieve their mission â€" we are privileged to be asked to work with them at the heart of their biggest and most ambitious transformation programmes.
Deloitte Digital Agile Delivery Managers have a highly collaborative and client-facing role covering the full Delivery lifecycle. They work closely with the client and agile delivery teams to ensure the services and products provided meet the needs of the end-users and Product Owner’s priorities and in the agreed timelines.
If you are an experienced Agile Delivery Manager with a passion for all things digital, willing to travel within the UK and work with our DSHA clients, and are either already security cleared or willing to be, then this opportunity is for you!
Location London
Hours Full time / permanent

Responsibilities As an Agile Delivery Manager at Senior Consultant grade your responsibilities would be expected to include:

• Overseeing the delivery of products and services or functional components using agile methodologies
• Managing and facilitating a cross-functional agile delivery team
• Coordinating agile methodology ceremonies such sprint planning, reviews and retrospectives
• Working with the Product Managers and Product Owners to create product roadmaps
• Overseeing the creation of a backlog of prioritised and refined user stories with acceptance criteria
• Ensuring that the end products are of the highest quality, fully tested and deployed within timelines
• Coordinating activities across teams and the delivery lifecycle including Business & Systems Analysis, Creative, Content. Architecture, Development, Test, Business Change, and Project Management
• Working closely with programme leadership to monitor progress, manage risks and dependencies
• Using data insights to inform the performance of the team and opportunities for continuous improvement
• Assisting with resourcing needs of the agile delivery team for the appropriate mix of experience and capability
• Assisting with coaching and mentoring to the team and looking for continuous improvement opportunities
• Working with Deloitte Digital leadership teams to develop our methodologies and shape our market position
• The performance management of delivery team members, providing opportunity for self-development
• Encourage respect and inclusion, leading by example

1. Responsibilities of successful applicants at Manager grade would also be expected to include:

• Leading the agile strategy and delivery approach for our clients, applying your experience of digital solutions and techniques to help them achieve their goals
• Working closely with senior stakeholders and business owners leading technology delivery / transformation programmes
• Leading larger teams or agile delivery integration roles within larger programmes, working closely with programme leadership to monitor workstream progress, manage risks and dependencies
• Leading on coaching and mentoring to the team and looking for continuous improvement opportunities
• The analysis and use of data insights and capacity metrics for forecasting and improvement of team delivery
• Providing coaching and mentoring to members of the client teams
• Leading on resourcing needs of the agile delivery team for the appropriate mix of experience and capability
• Leading on financial aspects of the team and delivery project, including financial management
• Leading on fulfilling any commercial and licensing responsibilities required to deliver the project
• Leading business development activity such as developing and responding to opportunities, preparing materials for client presentations and pitches, and taking part in marketing activities
• Leading on recruitment activities to keep impact to delivery team’s capacity metrics
• Leading practice development activity such as involvement in Guilds, leading internal training courses and events

Requirements

1. To qualify for the role, you should have:

• Hands on Agile delivery experience i.e. as a Agile Delivery Manager or Scrum Master, working on digital or technology projects either at a leading consultancy, agency or Government organisation
• Experience in working on digital projects which have included cross functional teams such as Designers, Researchers, UX, Product Owners & Developers
• Scrum Master certification, or be willing to attain the certification
• Experience in coordinating ceremonies associated with Agile delivery, such as planning sessions, reviews and retrospectives
• Experience in running workshops, in particular getting to the root cause of the problem
• Displays Innovative leadership behaviours â€" coaching the team, self-organising, transparent, respectful to people’s working styles, motivating
• A self-starter, comfortable working in both process driven and ambiguous environments
• Experience and a passion for working within Central Government and preferably the DSHA sector
• Proven capability of working successfully with senior client stakeholders and end-users, quickly building successful relationships and establishing credibility
• A passion for digital and technology, with the drive and determination to continually learn new things and develop yourself and others
• Strong written, presentation and verbal communication skills, with a high degree of attention to detail
• Strong organisational skills, with the ability to work independently in a highly collaborative, team-based environment
• A good graduate degree (1st or Upper Second) from a reputable university, or a track record of experience that demonstrates capability and credibility at a comparable level
• The right to live and work in the UK, be a British national (ideally not dual nationality), and have lived in the UK for 9 out of the last 10 years

1. It would be desirable for you to also have an understanding of or experience in some of the following:

• Product Ownership, Software Development, Product Integration, Agile Delivery Management, Testing
• Experience in managing teams, including performance management and line management
• Experience in dealing with the commercial side of project delivery such as issuing invoices and ensuring payments are received
• The market leading packages and platforms used for Agile software development and delivery management, data analysis, and digital content management
• Designing and building digital solutions that meet the GDS Service Standard
• The political, commercial and technology challenges faced by the Central Government and DSHA sector, and how digital technologies and delivery approaches can help solve them.

1. Candidates should either already hold a level of security clearance or be willing to attain it. Deloitte will assist you in this process should you not already hold it, and we will discuss this with you in more detail during your application process.

About Deloitte Digital

1. Part business, part creative, part technology: one hundred percent digital. Deloitte Digital is committed to helping clients unlock the business value of emerging technologies.

1. Through eleven studios spread across the globe, we provide clients with a full suite of digital services, covering digital strategy, product design, user experience, creative, engineering, and implementation across desktop, mobile, web and social media channels. We combine fun with serious intent. At Deloitte Digital, business, creativity and technology intersect.

1. The team at Deloitte Digital includes creative designers, channel strategists, engineers, architects and product specialists - a powerful combination of creativity, business acumen and technical know-how.
2. We believe in our people, and we understand that quality of life directly impacts quality of work. We pride ourselves on our relaxed work environment, intense commitment to quality and truly unique culture.

About Deloitte Our Purpose & Strategy To make an impact that matters for our clients, our people and society â€" this defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.
How will this role make an impact that matters with Deloitte? Deloitte Digital is a bold and innovative part of Deloitte. We offer everything digital from strategy, bespoke development and managed solutions. Deloitte, and therefore Deloitte Digital, is about delivering purpose â€" it drives trust and growth, both of which are indispensable in today’s world. What better sense of purpose can you get than helping to keep the country and its citizen’s safe?
What do we do? Deloitte offers Global integrated professional services that include Audit and Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.
What do we value? At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.
SLCONS
BACTEC
BADIGI
CFTECH
WPFULL

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.
Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.

© 2020 Deloitte LLP. All rights reserved.

Requisition code: 167009

Senior User Experience Researcher, Deloitte Digital, London Your opportunity

Deloitte Digital is looking to hire their next design research leader.

We’re looking for a seasoned design research professional to take our design research practice on to the next level. You’ll have 5-8 years’ experience in the field. As a senior you’ll be keen to support and mentor our team of passionate, skilled and experienced researchers working within our Experience Design team.

We are especially interested in hearing from researchers with a background in both qualitative and quantitative methodologies with digital research backgrounds. You should be an expert in getting to the heart of the research question, thrive at understanding the complex and to be an engaging storyteller, bringing your insights into human behavior to life. Fundamentally though, we want someone who will thrive working with the largest and most complex organisations. Who embraces the unmatched opportunity for growth and development possible within the Deloitte Digital team.

Your role

Design researchers at Deloitte Digital bring their curiosity, empathy and interpretive skills to bear on all aspects of our work. They bring bravery to challenge teams and get to the nub of the user need and requirement. Our team covers all phases of a project from definition of the need to continuous improvement of a live service. Our research is pragmatic and applied, enabling us to consult, advise, design and make decisions with clarity and impact. You will work alongside leaders for the other crafts within our design practice â€" Strategy, Service Design, UX Design, Visual Design and Front-end Development â€" to help shape the ongoing development of the design practice. This is a role that will offer you the opportunity to work with our teams, projects and clients with the customers and citizens we seek to serve.

Specific responsibilities include:

Craft

• Designing research programmes that get to the heart of client challenge and help our solution design and delivery teams achieve successful outcomes
  
• Planning & costing stand-alone and embedded research activities
  
• Conducting research programmes
  
• Synthesising and communicating research insights and findings in compelling and immersive ways
  
• Embedding research and testing into large, multi-program/feature delivery projects and establishing ways of working between the work-streams to ensure that insight is shared and used across the project
  
• Experience with qualitative and quantitative research and proven ability to use these two sources of insight in parallel to inform and develop findings
  
• Designing and delivering the design research elements of continuous improvements programmes, working with live platforms to help inform optimisation and enhancement strategies, usually alongside data insights specialists
  
• Collaborating with designers, strategists and technologists to turn research insights into meaningful solutions that have a real impact on our clients, their customers and society
  
• Client-facing advocacy for the purpose and value of user research
  
• Evolving our methods, tools and techniques for user research
  
• We’d be particularly interested in speaking to you if you have experience of running international research
  

Leadership

• You’re a design research thinker and shaper â€" you have a clear set of ideas and opinions about the craft, as it continues to evolve. You’ll bring that to bear by supporting the your Head of Design Research across direction, capabilities and profile of the design research team, within Deloitte Digital and as part of the wider community of researchers across all Deloitte businesses.
  
• You will support the Head of Design Research insuring the Deloitte Digital design research practice has consistent, effective and up-to-date methods, tools & standards
  
• Contributing to the development of the wider community of research practitioners throughout Deloitte
  
• A commitment to ethical research methods, which you evangelise for and reflect in the practices of the design research team
  
• Understanding of GDPR and other compliance that impacts research
  

Your work, your choice
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location
Based in our airy and bustling offices in Clerkenwell, London, with its legendary coffee machine and model train track, you’ll also have a chance to work with clients throughout Europe and beyond.

Hours
This is a permanent role. We encourage careful consideration of agile ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is interesting as a permanent role with a degree of flexibility please do discuss with us
Your professional experience

Successful candidates will be able to demonstrate these characteristics:

• A passion for learning about the world, human behaviour, and the motivations that lie beneath the surface
  
• The practised ability to tie observations from research to recommendations and actions
  
• Comfort with ambiguity and experimentation
  
• The ability to work in dynamic conditions, and transition quickly between collaborative and individual work
  
• Compelling written and spoken communication
  
• Strong planning, organisation and documentation skills
  
• An interest in multiple disciplines and approaches, and the ability to quickly dive into a new domain or process
  
• A collaborative nature, drawing motivation from effective teamwork
  

Your service line: Consulting
Our people and the way we work are the two things that set us apart in the consulting universe. For us, collaboration is fundamental to success, along with an unrivalled depth and breadth of expertise. We work closely with our clients and each other, at every stage of every project, solving our clients’ trickiest problems with a mix of knowledge, creativity and intellectual rigour. A hugely diverse range of clients rely on us to deliver the kind of change that adds genuine, lasting value to their business.

Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

About Deloitte

Our Purpose & Strategy
To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

What do we do?
Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

Beyond the UK: Deloitte North and South Europe
The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Greece, Ireland, Italy, Malta, the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,500 partners and over 40,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.

What do we value?
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for maximum impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Being a Leader at Deloitte
Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work â€" and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.
We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

• We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
  
• We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
  
• We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
  
• We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
  
• We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.
  

WPFULL Tax SLTAXC

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.
Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.

© 2020 Deloitte LLP. All rights reserved.

Requisition code: 176519

Senior User Experience Researcher, Deloitte Digital, London Your opportunity

Deloitte Digital is looking to hire their next design research leader.

We’re looking for a seasoned design research professional to take our design research practice on to the next level. You’ll have 5-8 years’ experience in the field. As a senior you’ll be keen to support and mentor our team of passionate, skilled and experienced researchers working within our Experience Design team.

We are especially interested in hearing from researchers with a background in both qualitative and quantitative methodologies with digital research backgrounds. You should be an expert in getting to the heart of the research question, thrive at understanding the complex and to be an engaging storyteller, bringing your insights into human behavior to life. Fundamentally though, we want someone who will thrive working with the largest and most complex organisations. Who embraces the unmatched opportunity for growth and development possible within the Deloitte Digital team.

Your role

Design researchers at Deloitte Digital bring their curiosity, empathy and interpretive skills to bear on all aspects of our work. They bring bravery to challenge teams and get to the nub of the user need and requirement. Our team covers all phases of a project from definition of the need to continuous improvement of a live service. Our research is pragmatic and applied, enabling us to consult, advise, design and make decisions with clarity and impact. You will work alongside leaders for the other crafts within our design practice â€" Strategy, Service Design, UX Design, Visual Design and Front-end Development â€" to help shape the ongoing development of the design practice. This is a role that will offer you the opportunity to work with our teams, projects and clients with the customers and citizens we seek to serve.

Specific responsibilities include:

Craft

• Designing research programmes that get to the heart of client challenge and help our solution design and delivery teams achieve successful outcomes
  
• Planning & costing stand-alone and embedded research activities
  
• Conducting research programmes
  
• Synthesising and communicating research insights and findings in compelling and immersive ways
  
• Embedding research and testing into large, multi-program/feature delivery projects and establishing ways of working between the work-streams to ensure that insight is shared and used across the project
  
• Experience with qualitative and quantitative research and proven ability to use these two sources of insight in parallel to inform and develop findings
  
• Designing and delivering the design research elements of continuous improvements programmes, working with live platforms to help inform optimisation and enhancement strategies, usually alongside data insights specialists
  
• Collaborating with designers, strategists and technologists to turn research insights into meaningful solutions that have a real impact on our clients, their customers and society
  
• Client-facing advocacy for the purpose and value of user research
  
• Evolving our methods, tools and techniques for user research
  
• We’d be particularly interested in speaking to you if you have experience of running international research
  

Leadership

• You’re a design research thinker and shaper â€" you have a clear set of ideas and opinions about the craft, as it continues to evolve. You’ll bring that to bear by supporting the your Head of Design Research across direction, capabilities and profile of the design research team, within Deloitte Digital and as part of the wider community of researchers across all Deloitte businesses.
  
• You will support the Head of Design Research insuring the Deloitte Digital design research practice has consistent, effective and up-to-date methods, tools & standards
  
• Contributing to the development of the wider community of research practitioners throughout Deloitte
  
• A commitment to ethical research methods, which you evangelise for and reflect in the practices of the design research team
  
• Understanding of GDPR and other compliance that impacts research
  

Your work, your choice
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location
Based in our airy and bustling offices in Clerkenwell, London, with its legendary coffee machine and model train track, you’ll also have a chance to work with clients throughout Europe and beyond.

Hours
This is a permanent role. We encourage careful consideration of agile ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is interesting as a permanent role with a degree of flexibility please do discuss with us
Your professional experience

Successful candidates will be able to demonstrate these characteristics:

• A passion for learning about the world, human behaviour, and the motivations that lie beneath the surface
  
• The practised ability to tie observations from research to recommendations and actions
  
• Comfort with ambiguity and experimentation
  
• The ability to work in dynamic conditions, and transition quickly between collaborative and individual work
  
• Compelling written and spoken communication
  
• Strong planning, organisation and documentation skills
  
• An interest in multiple disciplines and approaches, and the ability to quickly dive into a new domain or process
  
• A collaborative nature, drawing motivation from effective teamwork
  

Your service line: Consulting
Our people and the way we work are the two things that set us apart in the consulting universe. For us, collaboration is fundamental to success, along with an unrivalled depth and breadth of expertise. We work closely with our clients and each other, at every stage of every project, solving our clients’ trickiest problems with a mix of knowledge, creativity and intellectual rigour. A hugely diverse range of clients rely on us to deliver the kind of change that adds genuine, lasting value to their business.

Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

About Deloitte

Our Purpose & Strategy
To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

What do we do?
Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

Beyond the UK: Deloitte North and South Europe
The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Greece, Ireland, Italy, Malta, the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,500 partners and over 40,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.

What do we value?
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for maximum impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Being a Leader at Deloitte
Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work â€" and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.
We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

• We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
  
• We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
  
• We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
  
• We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
  
• We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.
  

WPFULL Tax SLTAXC

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.
Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.

© 2020 Deloitte LLP. All rights reserved.

Requisition code: 176519

Customer Support Lead, Asset Accelerator, Risk Advisory, Cardiff Your opportunity
Deloitte Asset Accelerator is currently looking to recruit a Customer Support Lead, dedicated to one of our flagship Products â€" True Voice. The Customer Support Lead needs to be customer-centric, focused on satisfaction, value and impact. In this role you will be based in our Cardiff delivery centre and work with the Asset Accelerator Operations team, with True Voice Product team and with external clients.

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.
Are you looking to return to the workplace after an extended career break?
For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application.

Your role
Your role will have multiple responsibilities including:

• Lead and drive the external client facing and internal project team support function for TrueVoice
• Build knowledge base and FAQ
• Implement standardised ticketing systems including monitoring and reporting, using existing tools and frameworks
• Build 7/7 support framework including coverage, Roles and Responsibilities, escalation levels.
• Liaise with Customer Success on client on-boarding, BAU and overall support
• Implement technical reporting (for internal and external clients)
• Occasionally support with DevOps activities
• Liaise closely with product function for feature requests, market intel and overall operability of the solution
• Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution

Your work, your choice
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location: Cardiff

Work pattern: This is a permanent opportunity. The role can be worked on a full time basis.

Your professional experience

• Exposure to programme management and standard SW tools (JIRA/ GIT etc.)
• Understanding of common programming languages, ability to code against API
• Solid understanding of AWS Cloud compute
• Experience of application development and support lifecycle
• Ability to adapt to new technologies, learn quickly and pass on this knowledge to other team members
• Strong problem solving and troubleshooting skills
• Strong communicator and decision maker

Experience in the following is desirable:

• Experience setting up a support organisation in an enterprise setting, or have experience leading a support team
• Experience of agile project management approaches and tools (eg Atlassian Jira/Confluence)
• ITIL experience

Your service line: Risk Advisory
In Risk Advisory, our thinking and actions give clients, our people and society the confidence to grow responsibly in a rapidly changing world. We don’t just work with our clients to manage risk, we help them understand and grab the opportunities it presents too, helping them gain a competitive advantage. Our expertise and industry knowledge run deep here. At Deloitte, you’ll find yourself working with some of the most inspiring and experienced colleagues and with clients who trust you to lead the way to smart choices, better control frameworks, and new systems, including bespoke solutions that have a direct impact on their bottom line.

Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.
About Deloitte

Our Purpose & Strategy
To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

What do we do?
Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

Beyond the UK: Deloitte North and South Europe
The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Greece, Ireland, Italy, Malta, the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,500 partners and over 40,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.

What do we value?
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for maximum impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Being a Leader at Deloitte
Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work â€" and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.

We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

• We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
• We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
• We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
• We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
• We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.

Ref: RTWPROG
WPFULL BACADC

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.
Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.

© 2020 Deloitte LLP. All rights reserved.

Requisition code: 176156

Customer Support Lead, Asset Accelerator, Risk Advisory, Cardiff Your opportunity
Deloitte Asset Accelerator is currently looking to recruit a Customer Support Lead, dedicated to one of our flagship Products â€" True Voice. The Customer Support Lead needs to be customer-centric, focused on satisfaction, value and impact. In this role you will be based in our Cardiff delivery centre and work with the Asset Accelerator Operations team, with True Voice Product team and with external clients.

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.
Are you looking to return to the workplace after an extended career break?
For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application.

Your role
Your role will have multiple responsibilities including:

• Lead and drive the external client facing and internal project team support function for TrueVoice
• Build knowledge base and FAQ
• Implement standardised ticketing systems including monitoring and reporting, using existing tools and frameworks
• Build 7/7 support framework including coverage, Roles and Responsibilities, escalation levels.
• Liaise with Customer Success on client on-boarding, BAU and overall support
• Implement technical reporting (for internal and external clients)
• Occasionally support with DevOps activities
• Liaise closely with product function for feature requests, market intel and overall operability of the solution
• Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution

Your work, your choice
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location: Cardiff

Work pattern: This is a permanent opportunity. The role can be worked on a full time basis.

Your professional experience

• Exposure to programme management and standard SW tools (JIRA/ GIT etc.)
• Understanding of common programming languages, ability to code against API
• Solid understanding of AWS Cloud compute
• Experience of application development and support lifecycle
• Ability to adapt to new technologies, learn quickly and pass on this knowledge to other team members
• Strong problem solving and troubleshooting skills
• Strong communicator and decision maker

Experience in the following is desirable:

• Experience setting up a support organisation in an enterprise setting, or have experience leading a support team
• Experience of agile project management approaches and tools (eg Atlassian Jira/Confluence)
• ITIL experience

Your service line: Risk Advisory
In Risk Advisory, our thinking and actions give clients, our people and society the confidence to grow responsibly in a rapidly changing world. We don’t just work with our clients to manage risk, we help them understand and grab the opportunities it presents too, helping them gain a competitive advantage. Our expertise and industry knowledge run deep here. At Deloitte, you’ll find yourself working with some of the most inspiring and experienced colleagues and with clients who trust you to lead the way to smart choices, better control frameworks, and new systems, including bespoke solutions that have a direct impact on their bottom line.

Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.
About Deloitte

Our Purpose & Strategy
To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

What do we do?
Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

Beyond the UK: Deloitte North and South Europe
The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Greece, Ireland, Italy, Malta, the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,500 partners and over 40,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.

What do we value?
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for maximum impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Being a Leader at Deloitte
Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work â€" and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.

We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

• We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
• We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
• We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
• We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
• We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.

Ref: RTWPROG
WPFULL BACADC

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.
Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.

© 2020 Deloitte LLP. All rights reserved.

Requisition code: 176156