3rd Line Support
Staines
My client who is an MSP is looking for a Project Engineer. Your background and expertise are, either a 2nd or 3rd line support engineer and you are someone who is now looking for the next move and to become a Project Engineer.
This role involves
- Maintaining project budget hours and timelines
- Identifying tasks that are out of scope
- Meeting and exceeding client’s expectations
- On time and on budget for all projects is the primary objective
The Project Implementation
- Ability to follow Project Plan/Tasks
- Ability to follow checklists and procedures
- Report on hours (actual against budget)
Architectural Design with Project Management
- Create project design
- Assist with project proposals
- Technical Documentation of the client’s systems
- Liaise with 3rd Party supplier on behalf of the client
- Document all work carried out into the ticket system
- Escalate project issues that cannot be completed within agreed time
- Creative ideas for new or improved service offerings
- On call rota
- Technical Skills
- 3 years technical exp with Network/IT Systems and trouble shooting
Minimum of
• Microsoft Windows Server / Hyper V (current and supported versions)
• Network (TCP/ DCHP/ DNS / VPN / Routers / Switches)
• MS 365 (current and supported versions)
• Backup technology
Critical Competencies
- Ability to improve customer service, perception, and satisfaction
- Ability to participate in problem resolution. Quick to learn and take charge
- A self-starter committed to finding creative solutions to difficult problems
- Ability to work in team environment
- Excellent written and verbal communication skills
- Handling sensitive and proprietary information with complete confidentiality
Blue Juice Ltd acts as an employment agency for the supply of permanent, temporary, contract and interim personnel and an equal opportunities employer.
We would like to thank you for your application and unfortunately, due to the high volume of applications received, if you have not received any correspondence from us within 7 days, your application has been unsuccessful on this occasion.
Submitting your cv application you are providing your expressed permission for Blue Juice to share both your details with our clients and prospects in consideration for this role and similarly to retain your information on our database of professional applicants to contact with regard comparable jobs for the next two-years. If you require any further information on this statement, please contact us