Spanish speaking IT Graduates - This is for you!

IT Support Analyst, Engineer, Data Analyst, Customer Support Analyst, Business Support Analyst, Application Support Analyst, Spanish speaking, SQL, Junior, Mid-Level, Graduate

My client, a global organisation is looking for an IT Graduate who can speak Spanish and is keen on developing a career in IT Support or data analysis

Ideally, with an interest in IT/Technology and an analytical mind, you will be a recent graduate or already have some experience in IT Support, Data analysis, Business support or Application support.

The main responsibilities as a Graduate IT Support Analyst will include;

• Working with tools provided, deliver software support for bespoke Business Applications working to agreed SLA's .
• Create and maintain Knowledgebase articles in the Help desk tool, to aid the swift resolution of future support requests.
• Investigate, analyse and document reported defects, this might include using SQL select statements and offer suggestions for resolution.
• Support with the documentation of incident reports in the event of major incidents.
• Identify opportunities to automate processes within the customer service function, making appropriate suggestions to line manager.
• Collaborate with technical teams and the customer to resolve technical issues.

• Escalate any system change requests to the Product Support team for evaluation.

• Run audit reports for users and interrogate the database where necessary.

• This role may involve occasional travel to both UK and overseas sites to assist with system implementations and training.

As a Graduate IT Support Analyst you will hold the following experience;

Qualifications/Education

• Educated to degree level (high grade) or above.

Person Specification

• Analytical mindset with the ability to resolve complex problems with excellent user outcomes.
• Strong and fluent Spanish speaking skills
• Accepts accountability and ownership of technical issues.
• User focussed, with the ability to interact with users and champion user needs.
• Effective communication of business change and processes.

• Confidence in communicating complex technical issues to internal or external audiences with varying degrees of technical understanding.

Technical Specification

• SQL querying skills (desirable)
• Basic javascript expressions (desirable)
• Application bug diagnostics (desirable):
  • Log analysis.
  • Debugging.

Language Skills

• Spanish
• English

This is a brilliant opportunity for a recent graduate or experienced Data Analyst / IT Support Analyst or Junior Application Support Analyst to join a company that has been established for many years

Benefits include; annual bonus, great pension, flexible working hours and brilliant on the job training.

Please send your CV today for immediate consideration. Ascent People is acting as an employment agency for this vacancy and applicants from all ages and backgrounds will be considered.

Spanish speaking IT Graduates - This is for you!

IT Support Analyst, Engineer, Data Analyst, Customer Support Analyst, Business Support Analyst, Application Support Analyst, Spanish speaking, SQL, Junior, Mid-Level, Graduate

My client, a global organisation is looking for an IT Graduate who can speak Spanish and is keen on developing a career in IT Support or data analysis

Ideally, with an interest in IT/Technology and an analytical mind, you will be a recent graduate or already have some experience in IT Support, Data analysis, Business support or Application support.

The main responsibilities as a Graduate IT Support Analyst will include;

• Working with tools provided, deliver software support for bespoke Business Applications working to agreed SLA's .
• Create and maintain Knowledgebase articles in the Help desk tool, to aid the swift resolution of future support requests.
• Investigate, analyse and document reported defects, this might include using SQL select statements and offer suggestions for resolution.
• Support with the documentation of incident reports in the event of major incidents.
• Identify opportunities to automate processes within the customer service function, making appropriate suggestions to line manager.
• Collaborate with technical teams and the customer to resolve technical issues.

• Escalate any system change requests to the Product Support team for evaluation.

• Run audit reports for users and interrogate the database where necessary.

• This role may involve occasional travel to both UK and overseas sites to assist with system implementations and training.

As a Graduate IT Support Analyst you will hold the following experience;

Qualifications/Education

• Educated to degree level (high grade) or above.

Person Specification

• Analytical mindset with the ability to resolve complex problems with excellent user outcomes.
• Strong and fluent Spanish speaking skills
• Accepts accountability and ownership of technical issues.
• User focussed, with the ability to interact with users and champion user needs.
• Effective communication of business change and processes.

• Confidence in communicating complex technical issues to internal or external audiences with varying degrees of technical understanding.

Technical Specification

• SQL querying skills (desirable)
• Basic javascript expressions (desirable)
• Application bug diagnostics (desirable):
  • Log analysis.
  • Debugging.

Language Skills

• Spanish
• English

This is a brilliant opportunity for a recent graduate or experienced Data Analyst / IT Support Analyst or Junior Application Support Analyst to join a company that has been established for many years

Benefits include; annual bonus, great pension, flexible working hours and brilliant on the job training.

Please send your CV today for immediate consideration. Ascent People is acting as an employment agency for this vacancy and applicants from all ages and backgrounds will be considered.

Technical Lead (COBOL)

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Our Development Team is 150 strong, from Graduate Developers through to Solution Architects, and we’re currently entering an exciting period of growth! We provide clear career ladders for each employee to design the career they deserve with full training, support and mentoring from senior members of the team; if you’ve got the passion, enthusiasm and desire to progress, then we will be with you every step of the way!

Do you have?

Experience in MicroFocus COBOL on HP UNIX platforms

Experience with COBOL on IBM iSeries platforms

Proven abilities in coaching technical performance within a team and across a business, setting technical objectives and measuring progress etc.

Experience defining and describing an architecture of a system 

Highlighting training requirements within a multi discipline agile team

Technical domain design skills

Technical debt identification and pay down

Strong communication skills for internal and external stakeholders

Advocate and leadership of design review

Technical evangelism

Able to implement patterns of enterprise architecture

Working with architecture focussed road maps         

Experience in any of the following would also be an advantage:

Knowledge of SQL

C#

Angular2+

Warehouse Management Systems

Voice Picking Solutions

Mobile Data Terminals

ISO9001 and TickIT software configuration management

What do we do?

When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used.

Supporting 14 of the UK’s 15 largest retailers, we count household names such as JCB, Eddie Stobart, Carlsberg, Waitrose and Royal Mail as customers.

Proudly Midlands-based, Microlise has been privately-owned for thirty years. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.

Why Microlise?

We believe in our culture, values and staff successes

We believe in developing our staff and support our employees with their professional development goals

Flexible working opportunities

Relocation for candidates looking to move to the East Midlands

25 days holiday excluding bank holidays, increasing by 1 a year to 30 days

Recognition of service from your 1st year and other anniversaries

Free parking, tea, coffee and daily fruit

Vitality Health Insurance, Employee Assistance Programme and subsidised eye tests and glasses

20% off EE mobile and line rental

Local discounts including Raleigh

Great staff extras:  Easter eggs, yearly BBQ, Christmas gifts and annual staff awards!

Free tickets to the British Superbikes, come and support Microlise Cresswell racing and the team! 

We are rapidly growing our Development teams in Nottingham; if this role isn’t for you, then please feel free to get in touch with the team and see what other exciting opportunities we have on offer.

Technical Lead (COBOL)

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Our Development Team is 150 strong, from Graduate Developers through to Solution Architects, and we’re currently entering an exciting period of growth! We provide clear career ladders for each employee to design the career they deserve with full training, support and mentoring from senior members of the team; if you’ve got the passion, enthusiasm and desire to progress, then we will be with you every step of the way!

Do you have?

Experience in MicroFocus COBOL on HP UNIX platforms

Experience with COBOL on IBM iSeries platforms

Proven abilities in coaching technical performance within a team and across a business, setting technical objectives and measuring progress etc.

Experience defining and describing an architecture of a system 

Highlighting training requirements within a multi discipline agile team

Technical domain design skills

Technical debt identification and pay down

Strong communication skills for internal and external stakeholders

Advocate and leadership of design review

Technical evangelism

Able to implement patterns of enterprise architecture

Working with architecture focussed road maps         

Experience in any of the following would also be an advantage:

Knowledge of SQL

C#

Angular2+

Warehouse Management Systems

Voice Picking Solutions

Mobile Data Terminals

ISO9001 and TickIT software configuration management

What do we do?

When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used.

Supporting 14 of the UK’s 15 largest retailers, we count household names such as JCB, Eddie Stobart, Carlsberg, Waitrose and Royal Mail as customers.

Proudly Midlands-based, Microlise has been privately-owned for thirty years. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.

Why Microlise?

We believe in our culture, values and staff successes

We believe in developing our staff and support our employees with their professional development goals

Flexible working opportunities

Relocation for candidates looking to move to the East Midlands

25 days holiday excluding bank holidays, increasing by 1 a year to 30 days

Recognition of service from your 1st year and other anniversaries

Free parking, tea, coffee and daily fruit

Vitality Health Insurance, Employee Assistance Programme and subsidised eye tests and glasses

20% off EE mobile and line rental

Local discounts including Raleigh

Great staff extras:  Easter eggs, yearly BBQ, Christmas gifts and annual staff awards!

Free tickets to the British Superbikes, come and support Microlise Cresswell racing and the team! 

We are rapidly growing our Development teams in Nottingham; if this role isn’t for you, then please feel free to get in touch with the team and see what other exciting opportunities we have on offer.

Systems Analyst / Business analyst - nr Blackburn / Burnley (off M65) - retail / web-based systems

Systems analyst / business analyst sought by this leading retail based organisation in delivering systems change working on a digital systems transformation projects, looking at their customer experiences and interactions

They seek an intermediate level systems analyst / business analyst to work through the full project life cycle and liaise with key business stakeholders. You will have excellent experience in business modelling and requirements gathering (ideally with UML), and have worked in complex software-led projects

You will have at least 2 years experience as a Business / Systems analyst and will have excellent communication skills with the ability to facilitate workshops, and ideally have a good knowledge of working in an agile project environment, with a possible interest in Scrum Mastering, and of project and software development methodologies. Any further knowledge of MIS tools such as data services would be useful as would any experience in the retail space and with web-based technologies

Easily commutable from Blackburn, Burnley, Bolton, Preston, etc, with plenty of car parking

Will suit an local intermediate level systems analyst seeking to be involved in an exciting technology-driven programme - RYAN[AT]APPLAUSEIT[DTO]CO[DOT]UK

Systems Analyst / Business analyst - nr Blackburn / Burnley (off M65) - retail / web-based systems

Systems Analyst / Business analyst - nr Blackburn / Burnley (off M65) - retail / web-based systems

Systems analyst / business analyst sought by this leading retail based organisation in delivering systems change working on a digital systems transformation projects, looking at their customer experiences and interactions

They seek an intermediate level systems analyst / business analyst to work through the full project life cycle and liaise with key business stakeholders. You will have excellent experience in business modelling and requirements gathering (ideally with UML), and have worked in complex software-led projects

You will have at least 2 years experience as a Business / Systems analyst and will have excellent communication skills with the ability to facilitate workshops, and ideally have a good knowledge of working in an agile project environment, with a possible interest in Scrum Mastering, and of project and software development methodologies. Any further knowledge of MIS tools such as data services would be useful as would any experience in the retail space and with web-based technologies

Easily commutable from Blackburn, Burnley, Bolton, Preston, etc, with plenty of car parking

Will suit an local intermediate level systems analyst seeking to be involved in an exciting technology-driven programme - RYAN[AT]APPLAUSEIT[DTO]CO[DOT]UK

Systems Analyst / Business analyst - nr Blackburn / Burnley (off M65) - retail / web-based systems

DevOps Engineer - Perm - £55k-70k (DOE) - Central London

DevOps Engineer required for a leading AdTech organisation that provide applications for leading agencies in the advertising industry. They have been storming the adtech market for a few years now and have a strong development team with a passionate technology driven environment. The role has become available due to unprecedented demand and growth within the business. This role would suit a Software Developer looking to move into DevOps or a DevOps engineer with a development background.

Key skills:-

• Experience with DevOps tools
• Software development experience
• Comfortable working with the AWSCloud platform
• Infrastructure as code
• CI/CD
• Node.JS/Python

Benefits:-

• Competetive salary
• 25 days holiday
• Contributory Pension
• Flexible working
• Health and Dental care

If the above role sounds of interest, then please forward your up to date CV to Kyle Sotiris at Randstad for additional details and an initial telephone screening.

DevOps Engineer - Perm - £55k-70k (DOE) - Central London

Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

DevOps Engineer - Perm - £55k-70k (DOE) - Central London

DevOps Engineer required for a leading AdTech organisation that provide applications for leading agencies in the advertising industry. They have been storming the adtech market for a few years now and have a strong development team with a passionate technology driven environment. The role has become available due to unprecedented demand and growth within the business. This role would suit a Software Developer looking to move into DevOps or a DevOps engineer with a development background.

Key skills:-

• Experience with DevOps tools
• Software development experience
• Comfortable working with the AWSCloud platform
• Infrastructure as code
• CI/CD
• Node.JS/Python

Benefits:-

• Competetive salary
• 25 days holiday
• Contributory Pension
• Flexible working
• Health and Dental care

If the above role sounds of interest, then please forward your up to date CV to Kyle Sotiris at Randstad for additional details and an initial telephone screening.

DevOps Engineer - Perm - £55k-70k (DOE) - Central London

Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Technical Business Analyst (Office 365, SharePoint, TOGAF)

A leading IT solutions provider are looking to hire a talented Technical Business Analyst (Office 365, SharePoint, TOGAF) to join an expanding team in London. The Technical Business Analyst (Office 365, SharePoint, TOGAF) will analyse information technology requirements in business processes, through requirements elicitation, solutions identification, risk analysis and collaboration across (IT) teams.

Responsibilities for the Technical Business Analyst (Office 365, SharePoint, TOGAF):

• Requirements gathering and analysis of requirements, for transition and final state
• User adoption strategies to drive adoption and acceptance, measurement of Key Performance Indicators related to adoption
• Collaborating with project managers, solution architects, network architects, business stakeholders and customer representatives to understand and translate business requirements into appropriate solutions
• Review of technical solutions to assure solutions meet the business needs
• User documentation, tailoring generic materials and making them fit specific requirements
• Tracking requirements against deliverables and assure that programme goals are met
• Stakeholder management, working with senior stakeholders
• Review and creation of Test Plans to assure the delivery of solutions
• Creation of Communications and communication plans to meet stakeholder engagement requirements
• Driving user adoption strategies within Office365

Essential experience for the Technical Business Analyst (Office 365, SharePoint, TOGAF):

• Has significant real-world Business Analysis experience working in a similar governmental environment
• Has significant experience working within structured frameworks like TOGAF, ITIL and PRINCE
• Has significant experience of working on a large cultural change program and driving user adoption strategies for toolsets like (OneDrive, SharePoint and Teams)
• Able to articulate and present ideas in a clear and concise manner, with ability to flex between summary/ full detail and non-technical/ technical language, depending on the target audience
• Provide direct, credible and authoritative interaction with colleagues and customer alike

To apply for the Technical Business Analyst (Office 365, SharePoint, TOGAF) please press the apply button.

Technical Business Analyst (Office 365, SharePoint, TOGAF)

A leading IT solutions provider are looking to hire a talented Technical Business Analyst (Office 365, SharePoint, TOGAF) to join an expanding team in London. The Technical Business Analyst (Office 365, SharePoint, TOGAF) will analyse information technology requirements in business processes, through requirements elicitation, solutions identification, risk analysis and collaboration across (IT) teams.

Responsibilities for the Technical Business Analyst (Office 365, SharePoint, TOGAF):

• Requirements gathering and analysis of requirements, for transition and final state
• User adoption strategies to drive adoption and acceptance, measurement of Key Performance Indicators related to adoption
• Collaborating with project managers, solution architects, network architects, business stakeholders and customer representatives to understand and translate business requirements into appropriate solutions
• Review of technical solutions to assure solutions meet the business needs
• User documentation, tailoring generic materials and making them fit specific requirements
• Tracking requirements against deliverables and assure that programme goals are met
• Stakeholder management, working with senior stakeholders
• Review and creation of Test Plans to assure the delivery of solutions
• Creation of Communications and communication plans to meet stakeholder engagement requirements
• Driving user adoption strategies within Office365

Essential experience for the Technical Business Analyst (Office 365, SharePoint, TOGAF):

• Has significant real-world Business Analysis experience working in a similar governmental environment
• Has significant experience working within structured frameworks like TOGAF, ITIL and PRINCE
• Has significant experience of working on a large cultural change program and driving user adoption strategies for toolsets like (OneDrive, SharePoint and Teams)
• Able to articulate and present ideas in a clear and concise manner, with ability to flex between summary/ full detail and non-technical/ technical language, depending on the target audience
• Provide direct, credible and authoritative interaction with colleagues and customer alike

To apply for the Technical Business Analyst (Office 365, SharePoint, TOGAF) please press the apply button.