PERMANENT VACANCY

£23,272 - £35,852 per annum plus excellent benefits package

Are you an experienced Application Support Analyst / Programmer looking for work for a highly respected Housing Association based in Plymouth?

You will be responsible for supporting, configuring, developing and maintaining the business applications portfolio. The key focus of this role will be developing and maintaining the integration between the core business systems

Key areas will be Developing, maintaining and administering all systems, customising applications and their interfaces (primarily Northgate), managing and maintaining all tools, interfaces and platforms and ensuring the integrity and security of data being transferred between applications and with external organisations.

You should have experience of working in an IT environment working with and supporting multiple applications, an understanding of the exposure to the full Software Development Life Cycle, Knowledge of complex integrated IT business systems architecture, SQL skills and a knowledge and understanding of IT security

In return, they offer a generous salary of £33,272 to £35,852 per annum depending on experience, 25 days holiday, rising to a maximum of 30, good pension scheme, an out of City centre location in modernised offices with a free Gym on-site and access to a benefits scheme. Good career progression prospects for furtherment within the organisation

For further information about this role, contact Specialist Recruiter Mark Grove on (phone number removed), email your CV or apply via this site

PERMANENT VACANCY

£23,272 - £35,852 per annum plus excellent benefits package

Are you an experienced Application Support Analyst / Programmer looking for work for a highly respected Housing Association based in Plymouth?

You will be responsible for supporting, configuring, developing and maintaining the business applications portfolio. The key focus of this role will be developing and maintaining the integration between the core business systems

Key areas will be Developing, maintaining and administering all systems, customising applications and their interfaces (primarily Northgate), managing and maintaining all tools, interfaces and platforms and ensuring the integrity and security of data being transferred between applications and with external organisations.

You should have experience of working in an IT environment working with and supporting multiple applications, an understanding of the exposure to the full Software Development Life Cycle, Knowledge of complex integrated IT business systems architecture, SQL skills and a knowledge and understanding of IT security

In return, they offer a generous salary of £33,272 to £35,852 per annum depending on experience, 25 days holiday, rising to a maximum of 30, good pension scheme, an out of City centre location in modernised offices with a free Gym on-site and access to a benefits scheme. Good career progression prospects for furtherment within the organisation

For further information about this role, contact Specialist Recruiter Mark Grove on (phone number removed), email your CV or apply via this site

A Service Desk Analyst/Project Administrator is required to join a small but established project team to work on an external Client-facing Service Desk and provide support to a number of Project Administration activities. Core responsibilities are as follows: Answer in-bound telephone calls and monitor emails sent to the Service Desk by the Client, log system incidents, and delegate incidents to the technical support team for resolution. Proactively review progress on incident resolution, chase client and subcontractors for updates, and provide progress updates to the client where necessary. Monitor incidents to ensure closure within contracted Service Level Agreement (SLA) targets. Co-ordinate shipping of spare parts to support incident resolution as necessary.
Are you confident with a professional telephone manner, a competent written communicator (for writing formal reports, meeting minutes, emails to Clients), with an ability to use MS Excel and Word to a business level (formatting for formal reporting purposes, writing basic formulae etc), numerate (ability to perform basic statistical analysis of data), the ability to work with a technical team (delegating incident resolution activities and chasing them for timely updates/closure), highly organised (e.g. ability to coordinate meeting logistics and maintain excellent record keeping).

A Service Desk Analyst/Project Administrator is required to join a small but established project team to work on an external Client-facing Service Desk and provide support to a number of Project Administration activities. Core responsibilities are as follows: Answer in-bound telephone calls and monitor emails sent to the Service Desk by the Client, log system incidents, and delegate incidents to the technical support team for resolution. Proactively review progress on incident resolution, chase client and subcontractors for updates, and provide progress updates to the client where necessary. Monitor incidents to ensure closure within contracted Service Level Agreement (SLA) targets. Co-ordinate shipping of spare parts to support incident resolution as necessary.
Are you confident with a professional telephone manner, a competent written communicator (for writing formal reports, meeting minutes, emails to Clients), with an ability to use MS Excel and Word to a business level (formatting for formal reporting purposes, writing basic formulae etc), numerate (ability to perform basic statistical analysis of data), the ability to work with a technical team (delegating incident resolution activities and chasing them for timely updates/closure), highly organised (e.g. ability to coordinate meeting logistics and maintain excellent record keeping).

Service Desk Manager required to join a progressive and growing company from their head office based in Winchester.

The role of Service Desk Manager is to provide day to day supervision for the Service Desk Team which provides a first point of contact to all the internal IT users. This is a customer focused culture, with emphasis on ownership of incidents and requests within the Service Desk team. You will be working throughout the full lifecycle as well from attending support review meetings, staff scheduling, weekly reviews, management of the staff including evaluations, promotions and disciplinary through to the overall planning, directing and reporting of the department as a whole.

The correct candidate for the Service Desk Manager position will have at least three years working within a similar environment or have managed technical teams previously. You will have:

• Consistently worked within an ITIL environment and preferably hold an ITIL certification
• Strong customer service skills
• Come from a technical background
• Experience of the creation and upkeep of SLA's and KPI's
• Excellent team management experience

This is an excellent opportunity to join a company that would be able to offer further career progression opportunities along with some excellent benefits.

Service Desk Manager required to join a progressive and growing company from their head office based in Winchester.

The role of Service Desk Manager is to provide day to day supervision for the Service Desk Team which provides a first point of contact to all the internal IT users. This is a customer focused culture, with emphasis on ownership of incidents and requests within the Service Desk team. You will be working throughout the full lifecycle as well from attending support review meetings, staff scheduling, weekly reviews, management of the staff including evaluations, promotions and disciplinary through to the overall planning, directing and reporting of the department as a whole.

The correct candidate for the Service Desk Manager position will have at least three years working within a similar environment or have managed technical teams previously. You will have:

• Consistently worked within an ITIL environment and preferably hold an ITIL certification
• Strong customer service skills
• Come from a technical background
• Experience of the creation and upkeep of SLA's and KPI's
• Excellent team management experience

This is an excellent opportunity to join a company that would be able to offer further career progression opportunities along with some excellent benefits.

BW/4Hana Senior Consultant

One of the largest SAP providers in Northern Europe are looking to on board an experienced BW Consultant. You will be working closely with an array of customers in many interesting industries from both the state of the art office in the Oslo area and occasionally travelling to clients. A fast paced, vibrant atmosphere which allows those looking for such to flourish

Position: SAP BW/4 Hana Consultant

Location: Oslo (Occasional travel to customers)

Organisation: Partner/Consultancy

Job Type: Permanent

Financial Package: 700k-1mil NOK depending on experience

Requirements

• SAP 4+ Years BW/BI
• BW/4 Hana
• Norwegian fluent
• Multiple Greenfield projects
• Configuration experience

Responsibilities

• Configuration of the system
• Requirement gathering
• Customer POC
• End user training
• Liaising between developers and stakeholders
• Support

Advantageous

• Development background
• Architecture experience
• Previous Consultancy experience

Washington Frank International is the leading Niche ERP recruitment firm globally, advertising more Niche ERP jobs than any other agency. We deal with both ERP Partners & End Users throughout Europe and we have never had more live requirements & ERP jobs for Niche ERP professionals. By specialising solely in placing candidates in the Niche ERP markets I have built relationships with many of the key employers across the Nordics and have an unrivalled understanding of where the best opportunities and Niche ERP jobs are.

I fully understand the need for discretion and would welcome the opportunity to speak to any candidates with an ERP background that are considering a new career or job either now or at some point in the future. For any information on Niche ERP opportunities across the Nordic region, I can be contacted on +44 (phone number removed) and (url removed) where confidentiality is guaranteed

BW/4Hana Senior Consultant

One of the largest SAP providers in Northern Europe are looking to on board an experienced BW Consultant. You will be working closely with an array of customers in many interesting industries from both the state of the art office in the Oslo area and occasionally travelling to clients. A fast paced, vibrant atmosphere which allows those looking for such to flourish

Position: SAP BW/4 Hana Consultant

Location: Oslo (Occasional travel to customers)

Organisation: Partner/Consultancy

Job Type: Permanent

Financial Package: 700k-1mil NOK depending on experience

Requirements

• SAP 4+ Years BW/BI
• BW/4 Hana
• Norwegian fluent
• Multiple Greenfield projects
• Configuration experience

Responsibilities

• Configuration of the system
• Requirement gathering
• Customer POC
• End user training
• Liaising between developers and stakeholders
• Support

Advantageous

• Development background
• Architecture experience
• Previous Consultancy experience

Washington Frank International is the leading Niche ERP recruitment firm globally, advertising more Niche ERP jobs than any other agency. We deal with both ERP Partners & End Users throughout Europe and we have never had more live requirements & ERP jobs for Niche ERP professionals. By specialising solely in placing candidates in the Niche ERP markets I have built relationships with many of the key employers across the Nordics and have an unrivalled understanding of where the best opportunities and Niche ERP jobs are.

I fully understand the need for discretion and would welcome the opportunity to speak to any candidates with an ERP background that are considering a new career or job either now or at some point in the future. For any information on Niche ERP opportunities across the Nordic region, I can be contacted on +44 (phone number removed) and (url removed) where confidentiality is guaranteed

One of our prestigious clients is looking for a Helpdesk Administrator in MK. You need to have strong Excel, helpdesk experience and experience in a similar role.  

Liaising with engineers, managing their diaries, initial contact with both engineers and customers.  

Inputting data onto the database. Route planning.  

Ensuring engineers have completed jobs and ensured clients are fully satisfied.  Rectifung problems, general administration.  

Working well within a small team. 

For full job spec please contact me.  

One of our prestigious clients is looking for a Helpdesk Administrator in MK. You need to have strong Excel, helpdesk experience and experience in a similar role.  

Liaising with engineers, managing their diaries, initial contact with both engineers and customers.  

Inputting data onto the database. Route planning.  

Ensuring engineers have completed jobs and ensured clients are fully satisfied.  Rectifung problems, general administration.  

Working well within a small team. 

For full job spec please contact me.