Location: Coventry/London - Flexible on location

About the job

Reporting to the Business Development Director the Partnerships Manager is responsible for servicing all Agent Partnership relationships and applications with full adherence to Arden University’s admissions policies, whilst simultaneously promoting, demonstrating and developing best practice across the Partnerships team. As a central point of contact for agents/partners and prospective students the PM will support and guide all applicants through the full lifecycle of the enrolment process and provide an excellent customer service which will champion the Arden brand and University standing. Essentially the PM will drive Agent Partnership enrolments via successful management of their network of agents and pipeline of agent referred applicants and developing a high-performance culture and values driven environment across the Partnerships team.

Main Duties and Responsibilities:

Partnership Management

• In collaboration with the Business Development Director build a network of high performing agents who can support student recruitment to Arden University.
• Research, develop and coordinate business and organisation networks to proactively generate new business leads ensuring business reputational risks are managed.
• Provide advice and guidance on all partnership administration issues, to both external and internal stakeholders
• Provide account management to proactively develop and maintain partnership relationships to ensure delivery of the required return on investment.
• Represent the UK Business Development Team in internal and external meetings and committees to facilitate efficient working practices, including visits to partner locations.

Operational Management 

• Develop, implement, manage and maintain an efficient screening process for all new business leads, whether ad-hoc or proactively generated, in order to quickly and effectively qualify leads to opportunities.
• Contribute to the development, implementation and maintenance of a Partnership Development Toolkit, to facilitate the delivery of all aspects of partnership administration, for both external and internal stakeholders
• In collaboration with the marketing team, manage all communication channels to the partnership network and the partnership pipeline.
• Provide follow-up and nurture servicing, through effective database/customer relationship management using Arden’s CRM system.
• Guide all partnership applications through the AU enrolment processes, ensuring the enrolment of high quality and highly motivated students to AU programmes.
• Develop an advanced understanding of all required IT systems to support student recruitment processes.
• Adhere to AU admissions processes and regulations ensuring a clear audit trail for training and compliance purposes. 

Team Management/Other 

• Achieve all conversion and recruitment targets set by Business Development Director and where possible exceed expectations.
• Ongoing support at AU Open Day and partnership events. (Evening and Weekend shifts may be required)
• Guide, support and coach admissions advisors to deliver efficient and high quality student recruitment volumes.
• Support BD team in Agent Partnership reporting.
• When appropriate, lead a team of UK business development staff/course advisors, providing advice, guidance and workload management.
• Proactively support all colleagues in pursuit of the University’s central objectives and values. 

Core KPIs: 

• New partnership recruitment.
• Growth of existing partnerships.
• Student Recruitment enrolment volumes – individual and team.
• Application to enrol conversion rates – individual and team.
• Appointment booking at local study centres – individual and team.
• Student retention rates – individual and team.

Behavioural competencies 

• Professional, reliable and conscientious at all times, striving for personal excellence and setting high standards for their areas of responsibility.
• A clear communicator.
• Willing to support colleagues, applicants and students at the University, seeking out diverse views and perspectives.

Location: Coventry/London - Flexible on location

About the job

Reporting to the Business Development Director the Partnerships Manager is responsible for servicing all Agent Partnership relationships and applications with full adherence to Arden University’s admissions policies, whilst simultaneously promoting, demonstrating and developing best practice across the Partnerships team. As a central point of contact for agents/partners and prospective students the PM will support and guide all applicants through the full lifecycle of the enrolment process and provide an excellent customer service which will champion the Arden brand and University standing. Essentially the PM will drive Agent Partnership enrolments via successful management of their network of agents and pipeline of agent referred applicants and developing a high-performance culture and values driven environment across the Partnerships team.

Main Duties and Responsibilities:

Partnership Management

• In collaboration with the Business Development Director build a network of high performing agents who can support student recruitment to Arden University.
• Research, develop and coordinate business and organisation networks to proactively generate new business leads ensuring business reputational risks are managed.
• Provide advice and guidance on all partnership administration issues, to both external and internal stakeholders
• Provide account management to proactively develop and maintain partnership relationships to ensure delivery of the required return on investment.
• Represent the UK Business Development Team in internal and external meetings and committees to facilitate efficient working practices, including visits to partner locations.

Operational Management 

• Develop, implement, manage and maintain an efficient screening process for all new business leads, whether ad-hoc or proactively generated, in order to quickly and effectively qualify leads to opportunities.
• Contribute to the development, implementation and maintenance of a Partnership Development Toolkit, to facilitate the delivery of all aspects of partnership administration, for both external and internal stakeholders
• In collaboration with the marketing team, manage all communication channels to the partnership network and the partnership pipeline.
• Provide follow-up and nurture servicing, through effective database/customer relationship management using Arden’s CRM system.
• Guide all partnership applications through the AU enrolment processes, ensuring the enrolment of high quality and highly motivated students to AU programmes.
• Develop an advanced understanding of all required IT systems to support student recruitment processes.
• Adhere to AU admissions processes and regulations ensuring a clear audit trail for training and compliance purposes. 

Team Management/Other 

• Achieve all conversion and recruitment targets set by Business Development Director and where possible exceed expectations.
• Ongoing support at AU Open Day and partnership events. (Evening and Weekend shifts may be required)
• Guide, support and coach admissions advisors to deliver efficient and high quality student recruitment volumes.
• Support BD team in Agent Partnership reporting.
• When appropriate, lead a team of UK business development staff/course advisors, providing advice, guidance and workload management.
• Proactively support all colleagues in pursuit of the University’s central objectives and values. 

Core KPIs: 

• New partnership recruitment.
• Growth of existing partnerships.
• Student Recruitment enrolment volumes – individual and team.
• Application to enrol conversion rates – individual and team.
• Appointment booking at local study centres – individual and team.
• Student retention rates – individual and team.

Behavioural competencies 

• Professional, reliable and conscientious at all times, striving for personal excellence and setting high standards for their areas of responsibility.
• A clear communicator.
• Willing to support colleagues, applicants and students at the University, seeking out diverse views and perspectives.

Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds, talents, perspectives and experiences that help to build our global learning community. 

Bournemouth University is creating a new opportunity to be part of the foundations of a new cyber security training and awareness function, the post and function are an integral component of the Information Security Management team with specific responsibility for the driving, delivery and management of the day to day cyber security awareness and training program. 

Responsibilities of the role include;

• The ongoing development of bespoke training and awareness content.
• Delivery of specialist content or material, either in person, from within the training and awareness platform or via digital or paper-based outlets.
• Regular engagement with key stakeholders is essential to assess the effectiveness and delivery of the current training portfolio and to identify new requirements or opportunities.
• Ensuring the Identification and delivery of training and awareness based on appropriate need.
• Ensuring staff and student bodies are digitally risk aware and know how to protect themselves, their friends, family and the university from on-going cyber-attack and, or data loss.
• The regular creation of management information, reports, scorecards, metrics or bespoke reports relating to the Information Security and Awareness and Security Operations functions. 

Essential attributes include knowledge and experience in the development and delivery of information/cyber security training. Hands-on experience coordinating multiple training events and familiarity with traditional and modern job training methods and techniques. 

If you wish to discuss the role in further detail prior to application, please contact itsrecruitment@bournemouth.ac.uk, quoting the post number ITS166 in the subject line. 

A detailed job description and person specification are available from our website together with an online application form. Alternatively, please telephone 01202 961133 (24 hour answerphone) quoting the appropriate reference ITS166. 

BU values and is committed to an inclusive working environment. We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society. To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements. 

Closing Date: (Midnight) Wednesday 1 April 2020

Interview Date: TBC 

www.bournemouth.ac.uk/jobs

Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds, talents, perspectives and experiences that help to build our global learning community. 

Bournemouth University is creating a new opportunity to be part of the foundations of a new cyber security training and awareness function, the post and function are an integral component of the Information Security Management team with specific responsibility for the driving, delivery and management of the day to day cyber security awareness and training program. 

Responsibilities of the role include;

• The ongoing development of bespoke training and awareness content.
• Delivery of specialist content or material, either in person, from within the training and awareness platform or via digital or paper-based outlets.
• Regular engagement with key stakeholders is essential to assess the effectiveness and delivery of the current training portfolio and to identify new requirements or opportunities.
• Ensuring the Identification and delivery of training and awareness based on appropriate need.
• Ensuring staff and student bodies are digitally risk aware and know how to protect themselves, their friends, family and the university from on-going cyber-attack and, or data loss.
• The regular creation of management information, reports, scorecards, metrics or bespoke reports relating to the Information Security and Awareness and Security Operations functions. 

Essential attributes include knowledge and experience in the development and delivery of information/cyber security training. Hands-on experience coordinating multiple training events and familiarity with traditional and modern job training methods and techniques. 

If you wish to discuss the role in further detail prior to application, please contact itsrecruitment@bournemouth.ac.uk, quoting the post number ITS166 in the subject line. 

A detailed job description and person specification are available from our website together with an online application form. Alternatively, please telephone 01202 961133 (24 hour answerphone) quoting the appropriate reference ITS166. 

BU values and is committed to an inclusive working environment. We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society. To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements. 

Closing Date: (Midnight) Wednesday 1 April 2020

Interview Date: TBC 

www.bournemouth.ac.uk/jobs

Background
Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% postgraduate level) from more than 150 countries and staff from over 75 countries.

In the last decade, City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research.

Led by President, Professor Sir Paul Curran, City has made signi?cant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university.

We are seeking an Audio Visual Systems Developer to join a team of specialists and support staff responsible for the design, development, service transition and maintenance of AV systems across the University’s entire estate. City is continually upgrading and enhancing its classroom teaching technology in order to ensure students and staff have the highest quality experience in our learning spaces, the successful candidate will help us continue to fulfil this remit.

Responsibilities
The core responsibilities of this role include taking a lead in the development and implementation of audio visual systems on behalf of IT to support School activities and estates re-development and expansion projects.

This includes responsibility for the support and maintenance of the technologies used in the delivery of teaching and learning as well as working with external partners to translate user requirements into robust technical solutions.

Alongside this, the post holder will need to build and maintain excellent stakeholder relationships, including managing external suppliers and working closely with other City departments.

Person Specification
The successful candidate will have a thorough understanding of how AV and other learning technologies support Higher Education, and demonstrable experience of designing, implementing and supporting AV systems. They will be able to think strategically whilst maintaining a good grasp of detail, and will be used to coordinating activity across internal teams and third party suppliers. Excellent communication and personal skills, as well as the ability to influence stakeholders at all levels of the organisation are essential requirements.

Additional Information
City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

Closing date for applications: 11.59pm 24th March 2020.

Actively working to promote equal opportunity and diversity.

Academic excellence for business and the professions.

Background
Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% postgraduate level) from more than 150 countries and staff from over 75 countries.

In the last decade, City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research.

Led by President, Professor Sir Paul Curran, City has made signi?cant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university.

We are seeking an Audio Visual Systems Developer to join a team of specialists and support staff responsible for the design, development, service transition and maintenance of AV systems across the University’s entire estate. City is continually upgrading and enhancing its classroom teaching technology in order to ensure students and staff have the highest quality experience in our learning spaces, the successful candidate will help us continue to fulfil this remit.

Responsibilities
The core responsibilities of this role include taking a lead in the development and implementation of audio visual systems on behalf of IT to support School activities and estates re-development and expansion projects.

This includes responsibility for the support and maintenance of the technologies used in the delivery of teaching and learning as well as working with external partners to translate user requirements into robust technical solutions.

Alongside this, the post holder will need to build and maintain excellent stakeholder relationships, including managing external suppliers and working closely with other City departments.

Person Specification
The successful candidate will have a thorough understanding of how AV and other learning technologies support Higher Education, and demonstrable experience of designing, implementing and supporting AV systems. They will be able to think strategically whilst maintaining a good grasp of detail, and will be used to coordinating activity across internal teams and third party suppliers. Excellent communication and personal skills, as well as the ability to influence stakeholders at all levels of the organisation are essential requirements.

Additional Information
City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

Closing date for applications: 11.59pm 24th March 2020.

Actively working to promote equal opportunity and diversity.

Academic excellence for business and the professions.

The Web Administrator will be a key contact for day-to-day activities between the University and its digital partners. In addition, the post holder will help implement recommendations to improve technical projects and is responsible for resolving issues with web software used by Middlesex University. They will assist in functionality testing, be responsible for the day-to-day web administrative tasks and support the web team in the implementation of analytics and website metrics.

Principal Duties and Responsibilities

• Administration of CMS website content editors’ accounts and permissions, ensuring content owners are aware of and abide by the University’s web publishing policy
• Maintain daily use of the website’s content management system to update and amend content, maintaining a high level of expertise
• Act as the University’s key contact for managing daily tasks and issues (e.g bug fixes and CSS changes) with digital/website partner
• Updating, monitoring and maintaining web admin areas and editors accounts for each relevant website area
• Providing CMS users with ongoing support and remedial training, to ensure they are working efficiently, using the system to its full ability and contributing to the overall strategy and success of our websites
• Assisting in user testing, usability and accessibility exercises for University websites and other digital channels
• Administration of our Google Analytics account and work with marketing and other key stakeholders to set up automated reports
• Provide support to Middlesex University’s digital presence, ensuring the smooth running of the University’s digital systems on a daily basis
• Set up and shape CMS training in conjunction with Staff Development partners, and provide ongoing support materials to CMS for users
• Assist the Web Manager in dealing with all day-to-day issues arising with the University’s websites
• Assist the Web Manager to effectively implement workflows to ensure content is published in a timely way and presented to high quality
• Work with the Web Manager to provide support to the content team to deliver an ongoing strategic programme of refreshed content that meets the needs of key audiences and the department’s objectives
• Working with the Web Manager and external digital partner to administer specific web server tasks to integrate external application to the websites
• Assist the Web Manager to update technical and operational digital specifications.

If you wish to discuss the job in further detail please contact  Swéta Rana, Web Manager: s.rana@mdx.ac.uk

To apply please visit the Middlesex University website.

The Web Administrator will be a key contact for day-to-day activities between the University and its digital partners. In addition, the post holder will help implement recommendations to improve technical projects and is responsible for resolving issues with web software used by Middlesex University. They will assist in functionality testing, be responsible for the day-to-day web administrative tasks and support the web team in the implementation of analytics and website metrics.

Principal Duties and Responsibilities

• Administration of CMS website content editors’ accounts and permissions, ensuring content owners are aware of and abide by the University’s web publishing policy
• Maintain daily use of the website’s content management system to update and amend content, maintaining a high level of expertise
• Act as the University’s key contact for managing daily tasks and issues (e.g bug fixes and CSS changes) with digital/website partner
• Updating, monitoring and maintaining web admin areas and editors accounts for each relevant website area
• Providing CMS users with ongoing support and remedial training, to ensure they are working efficiently, using the system to its full ability and contributing to the overall strategy and success of our websites
• Assisting in user testing, usability and accessibility exercises for University websites and other digital channels
• Administration of our Google Analytics account and work with marketing and other key stakeholders to set up automated reports
• Provide support to Middlesex University’s digital presence, ensuring the smooth running of the University’s digital systems on a daily basis
• Set up and shape CMS training in conjunction with Staff Development partners, and provide ongoing support materials to CMS for users
• Assist the Web Manager in dealing with all day-to-day issues arising with the University’s websites
• Assist the Web Manager to effectively implement workflows to ensure content is published in a timely way and presented to high quality
• Work with the Web Manager to provide support to the content team to deliver an ongoing strategic programme of refreshed content that meets the needs of key audiences and the department’s objectives
• Working with the Web Manager and external digital partner to administer specific web server tasks to integrate external application to the websites
• Assist the Web Manager to update technical and operational digital specifications.

If you wish to discuss the job in further detail please contact  Swéta Rana, Web Manager: s.rana@mdx.ac.uk

To apply please visit the Middlesex University website.