Our client who provides end to end IT support for Businesses are looking for a dedicated and conscientious 1st line support engineer to join their expanding team in Fleet, Hampshire.

Key Duties and Responsibilities

• Respond to new and existing support calls, providing an efficient and friendly 1st line support function across an array of systems for clients. Where possible providing remote support to first contact resolution.
• Log and prioritise all IT incidents in the ticketing system, where appropriate escalating to 2nd and 3rd line support teams.
• Ensure excellent communication with customers via the telephone and email, ensuring they are kept up to date on their incident whilst managing their expectations.
• Perform hardware and software diagnostics on problematic customer computers in the in-house workshop.  This will include hardware repairs and installation of operating systems and relevant software.
• Liaise with 3rd party suppliers as required, for example; logging warranty tickets.
• Monitor internal backup and disaster recovery solutions.

Key Skills Required

• Working knowledge of Active Directory.
• Good understanding of basic network protocols.
• Working knowledge of Windows desktop operating systems from 7 through to 10 and Microsoft office packages from 2007 onwards.
• Exposure to troubleshooting hardware and software problems.

The ideal candidate will have

• Good communication skills.
• Excellent customer service skills.
• Ability to prioritise issues based on impact and severity.
• Excellent problem-solving skills.
• Ability to work on their own initiative.
• Excellent telephone manner.
• Good time management skills.

Experience required

Able to demonstrate a background in a 1st line support environment utilising the above skills.

Our client who provides end to end IT support for Businesses are looking for a dedicated and conscientious 1st line support engineer to join their expanding team in Fleet, Hampshire.

Key Duties and Responsibilities

• Respond to new and existing support calls, providing an efficient and friendly 1st line support function across an array of systems for clients. Where possible providing remote support to first contact resolution.
• Log and prioritise all IT incidents in the ticketing system, where appropriate escalating to 2nd and 3rd line support teams.
• Ensure excellent communication with customers via the telephone and email, ensuring they are kept up to date on their incident whilst managing their expectations.
• Perform hardware and software diagnostics on problematic customer computers in the in-house workshop.  This will include hardware repairs and installation of operating systems and relevant software.
• Liaise with 3rd party suppliers as required, for example; logging warranty tickets.
• Monitor internal backup and disaster recovery solutions.

Key Skills Required

• Working knowledge of Active Directory.
• Good understanding of basic network protocols.
• Working knowledge of Windows desktop operating systems from 7 through to 10 and Microsoft office packages from 2007 onwards.
• Exposure to troubleshooting hardware and software problems.

The ideal candidate will have

• Good communication skills.
• Excellent customer service skills.
• Ability to prioritise issues based on impact and severity.
• Excellent problem-solving skills.
• Ability to work on their own initiative.
• Excellent telephone manner.
• Good time management skills.

Experience required

Able to demonstrate a background in a 1st line support environment utilising the above skills.

SAP IBP Consultants

London - UK Based Travel

£45,000 - £50,000 + Benefits!

We are currently recruiting for SAP IBP consultants to join our clients growing team.

*You will have an opportunity within a year to achieve SAP IBP certification*

Responsibilities:

• Work on delivery projects across our customer base in varied types of roles:
  • Strategic studies,
  • Solution reviews,
  • Proof of concepts,
  • Brownfield S/4HANA conversions or system optimisations as well as more conventional Greenfield implementation projects.
• Design and configure all modules of SAP IBP.
• Shape and define Supply Chain processes to support SAP IBP implementation.
• Prepare Functional Specs for the build of WRICEF objects.
• Lead a small team of onshore and offshore resources as a single delivery team
• Support and liaise closely with your corresponding client teams to resolve issues, provide solutions and offer support to clients to meet contractual obligations.

Skills / Experience:

• Experience as an SAP IBP consultant with an excellent track record of project delivery
• Experience or an avid interest and conceptual understanding of SAP IBP and its integration with S/4HANA, Fiori and a commitment to learn and develop in the new technologies
• Strong integration knowledge
• Knowledge of SAP IBP interface technologies (HCI and/or SDI) would be an advantage

Please click 'apply' or get in touch with Shannen Smyth at Harrington Boyd if you would like to be considered for this SAP IBP Consultant role!

Are you a SAP Professional but this role doesn't quite fit you? Please don't hesitate to get in touch with us for a confidential chat about how we can secure your Perfect SAP role.

*If you have not received a response within 5 working days, please assume your application has been unsuccessful.*

SAP IBP Consultants

London - UK Based Travel

£45,000 - £50,000 + Benefits!

We are currently recruiting for SAP IBP consultants to join our clients growing team.

*You will have an opportunity within a year to achieve SAP IBP certification*

Responsibilities:

• Work on delivery projects across our customer base in varied types of roles:
  • Strategic studies,
  • Solution reviews,
  • Proof of concepts,
  • Brownfield S/4HANA conversions or system optimisations as well as more conventional Greenfield implementation projects.
• Design and configure all modules of SAP IBP.
• Shape and define Supply Chain processes to support SAP IBP implementation.
• Prepare Functional Specs for the build of WRICEF objects.
• Lead a small team of onshore and offshore resources as a single delivery team
• Support and liaise closely with your corresponding client teams to resolve issues, provide solutions and offer support to clients to meet contractual obligations.

Skills / Experience:

• Experience as an SAP IBP consultant with an excellent track record of project delivery
• Experience or an avid interest and conceptual understanding of SAP IBP and its integration with S/4HANA, Fiori and a commitment to learn and develop in the new technologies
• Strong integration knowledge
• Knowledge of SAP IBP interface technologies (HCI and/or SDI) would be an advantage

Please click 'apply' or get in touch with Shannen Smyth at Harrington Boyd if you would like to be considered for this SAP IBP Consultant role!

Are you a SAP Professional but this role doesn't quite fit you? Please don't hesitate to get in touch with us for a confidential chat about how we can secure your Perfect SAP role.

*If you have not received a response within 5 working days, please assume your application has been unsuccessful.*

Are you a Project Manager that thrives off delivery broad-ranging, IT technical projects?

Due to our customer's large digital transformation programme and business expansion taking place, we are now looking for an IT Project Manager who will work on a variety of technical projects across the business. It is critical that you are more of a generalist across IT projects rather than specialising in one area.

ROLE: IT Project Manager

LOCATION: Hatfield

SALARY / BENEFITS: up to £45,000 + free gym membership for employee and family, bonus, 25 days holiday, private health, other discounts and benefits to be discussed.

This is a brand new role for the business due to organic growth!

MAIN RESPONSIBILITIES

- Responsible for large scale, complex cross-functional delivery

- Work with stakeholders to define project direction, budget and deliverables and to establish consensus and clear alignment at all levels

- Ensure projects meet time, budget and quality goals

- Work with project teams and individuals to establish procedures, plans and practices that promote the adoption of appropriate solutions and ensure the sustainability of desired results

- Stakeholder management and communications

- Risk and issue identification and management

PERSON

- Strong experience of delivering complex, cross-functional projects - ideally in retail

- Experience with managing a team of junior PMs

- Experience of managing dependencies between multiple projects to deliver a programme of change

- Strong PM fundamentals - stakeholder management, risk and issue management, governance and reporting

The company culture is dynamic, relaxed and challenging. If you are a Project Manager who wants to help drive change then please do get in touch.

Are you a Project Manager that thrives off delivery broad-ranging, IT technical projects?

Due to our customer's large digital transformation programme and business expansion taking place, we are now looking for an IT Project Manager who will work on a variety of technical projects across the business. It is critical that you are more of a generalist across IT projects rather than specialising in one area.

ROLE: IT Project Manager

LOCATION: Hatfield

SALARY / BENEFITS: up to £45,000 + free gym membership for employee and family, bonus, 25 days holiday, private health, other discounts and benefits to be discussed.

This is a brand new role for the business due to organic growth!

MAIN RESPONSIBILITIES

- Responsible for large scale, complex cross-functional delivery

- Work with stakeholders to define project direction, budget and deliverables and to establish consensus and clear alignment at all levels

- Ensure projects meet time, budget and quality goals

- Work with project teams and individuals to establish procedures, plans and practices that promote the adoption of appropriate solutions and ensure the sustainability of desired results

- Stakeholder management and communications

- Risk and issue identification and management

PERSON

- Strong experience of delivering complex, cross-functional projects - ideally in retail

- Experience with managing a team of junior PMs

- Experience of managing dependencies between multiple projects to deliver a programme of change

- Strong PM fundamentals - stakeholder management, risk and issue management, governance and reporting

The company culture is dynamic, relaxed and challenging. If you are a Project Manager who wants to help drive change then please do get in touch.

Linux / UNIX Developer - C++ - Manchester - Permanent

Ideally, you will have experience of either developing on Linux or UNIX. This role is being able to analyse the source code of an operating system and applying fixes when bugs arise

Role Purpose

The role holder is responsible for analysing software code and supporting complex software and solutions/

The successful applicant will join a team of experienced professionals working together to in a number of areas including C, C++ and some Java

An eye for detail and focus on quality is required, using a test driven approach incorporating unit and integration testing of code.

Key Accountabilities

• Software debugging of code (C and C++), maintenance and delivery of software to agreed schedule, cost effort and compliance with the defined development process
• Write efficient code on operating systems
• Documentation of software development, ensuring documentation is provided in the Customer documentation regarding any changes or new functionality that are made

Essential Skills:

• C and C++ Programming
• Linux or UNIX development experience

Project People is acting as an Employment Agency in relation to this vacancy.

Linux / UNIX Developer - C++ - Manchester - Permanent

Ideally, you will have experience of either developing on Linux or UNIX. This role is being able to analyse the source code of an operating system and applying fixes when bugs arise

Role Purpose

The role holder is responsible for analysing software code and supporting complex software and solutions/

The successful applicant will join a team of experienced professionals working together to in a number of areas including C, C++ and some Java

An eye for detail and focus on quality is required, using a test driven approach incorporating unit and integration testing of code.

Key Accountabilities

• Software debugging of code (C and C++), maintenance and delivery of software to agreed schedule, cost effort and compliance with the defined development process
• Write efficient code on operating systems
• Documentation of software development, ensuring documentation is provided in the Customer documentation regarding any changes or new functionality that are made

Essential Skills:

• C and C++ Programming
• Linux or UNIX development experience

Project People is acting as an Employment Agency in relation to this vacancy.

This is a great opportunity for a talented Infrastructure Support Engineer to move into a DevOps / Cloud Engineering role. Our client is a highly innovative organisation building financial markets platforms underpinned with Blockchain technology. They are building up their DevOps / Cloud Engineering team in London so come and help shape it.

If you have some knowledge of cloud (AWS, Azure or other) together with a good understanding of infrastructure (servers, networks) and some scripting skills you can become part of this small team. You will be working with Docker, Terraform, Ansible in a continuous integration / automated environment, scaling systems and building platforms that last. You will be helping to create a framework for developer support with tooling for monitoring, logging infrastructure and applications

You’ll have a degree in Computer Science or Computer Engineering and some commercial experience with

• Infrastructure (networks, DNS, servers)
• Previous exposure to Cloud environments.
• Some scripting skills (Shell, Python).
• Previous exposure to Automation/Infrastructure as Code (IAC) experience advantageous not essential.
• A desire to move into DevOps / Engineering.
• Great communication and problem-solving skills.
• An aptitude and willingness to learn
• A focus on delivery.

You will work alongside talented and diverse on and offshore teams, building on this platform underpinned by Blockchain which serves the financial markets trading community. Learning and personal development is actively encouraged, and you will be based within a hub of cutting-edge start-up organisations. If you have a real interest in Cloud services, Infrastructure and have a desire to move into a DevOps / Cloud Engineering role this could be the next career step for you.

In return, you will receive a salary of £40000 - 45000 per annum DOE plus excellent benefits including; pension, bonus scheme, benefits package, training and development events.

We would love to tell you more about this great opportunity. Send your CV today so we can call at a time to suit you.

This is a great opportunity for a talented Infrastructure Support Engineer to move into a DevOps / Cloud Engineering role. Our client is a highly innovative organisation building financial markets platforms underpinned with Blockchain technology. They are building up their DevOps / Cloud Engineering team in London so come and help shape it.

If you have some knowledge of cloud (AWS, Azure or other) together with a good understanding of infrastructure (servers, networks) and some scripting skills you can become part of this small team. You will be working with Docker, Terraform, Ansible in a continuous integration / automated environment, scaling systems and building platforms that last. You will be helping to create a framework for developer support with tooling for monitoring, logging infrastructure and applications

You’ll have a degree in Computer Science or Computer Engineering and some commercial experience with

• Infrastructure (networks, DNS, servers)
• Previous exposure to Cloud environments.
• Some scripting skills (Shell, Python).
• Previous exposure to Automation/Infrastructure as Code (IAC) experience advantageous not essential.
• A desire to move into DevOps / Engineering.
• Great communication and problem-solving skills.
• An aptitude and willingness to learn
• A focus on delivery.

You will work alongside talented and diverse on and offshore teams, building on this platform underpinned by Blockchain which serves the financial markets trading community. Learning and personal development is actively encouraged, and you will be based within a hub of cutting-edge start-up organisations. If you have a real interest in Cloud services, Infrastructure and have a desire to move into a DevOps / Cloud Engineering role this could be the next career step for you.

In return, you will receive a salary of £40000 - 45000 per annum DOE plus excellent benefits including; pension, bonus scheme, benefits package, training and development events.

We would love to tell you more about this great opportunity. Send your CV today so we can call at a time to suit you.